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KLAS advisory report recognizes Nordic as top performer
MADISON, WI – June 7, 2016 -– Nordic’s continued excellence is showcased in the KLAS Healthcare IT Advisory 2016 report, which was released this week and recognizes Nordic as an advisory leader. Making its first appearance in the report, Nordic rates as a top performing comprehensive vendor for overall performance.
This comes just a few weeks after Nordic was recognized as a top performer in the KLAS Epic Consulting 2016 report released last month.
Nordic is a trusted advisor for optimization projects, evidenced by the fact that Nordic has twice as many validated clinical transformation/optimization engagements as any other firm in the report with a score of 93.1 and is one of only three firms with more than 10 validated revenue cycle redesign/optimization engagements, posting a score of 92.2 in that category.
In the report, Nordic matched the highest percentage of clients identify in what KLAS refers to as a “Sweet Spot” of Providing Knowledgeable and Expert Resources. In addition to their consultants’ expertise, one client identified their honesty and company culture.
“The main thing we have appreciated about working with Nordic Consulting is the culture of their company and consultants,” a client physician said. “They have a culture of authenticity. They present what they have and what they can do, and that is exactly what we get. They are very tactical and real, and they don’t waste our time. They are very authentic, and they deliver on their promises. We have worked with some firms in the past who seem to work behind smoke and mirrors and try to present themselves as something they aren’t, but Nordic Consulting is real and straightforward with us.”
Another “Sweet Spot” in which Nordic was mentioned above all but one firm is Overall Communication and Executive Touch Points. The report praises Nordic’s consultants for their ability to mesh with client team members and features clients describing their meaningful partnerships with Nordic as opposed to a transactional relationship.
“Nordic Consulting is great with relationship management,” the client said. “There are normal client relationships with vendors, and then there are partnerships with vendors. I actually consider Nordic Consulting to be a partner in a lot of the things that we do. When we have a need, they are extremely easy to work with. The consultants are also high quality; I am extremely satisfied with their knowledge, skill sets, and professionalism. They can come in and integrate with our team quickly; they just jump in and do the work. I am happy with Nordic Consulting all around.”
In terms of project outcomes, Nordic, a limited data vendor, compared very well for tangible benefits among comprehensive vendors (see the image below).
All KLAS respondents surveyed stated that they would buy from Nordic again.
“We’re proud of all the great advisory work that our consultants have performed to deliver tangible outcomes for our clients,” Nordic CEO Bruce Cerullo said. “We’re glad to see that reflected with so much positive feedback in the report.”
About Nordic
Nordic is the world’s largest Epic consulting firm and a trusted advisor to healthcare systems, connecting strategy through to IT execution. Nordic has worked with over 170 clients and offers advisory services, Epic implementation, optimization, data & analytics, managed services, and affiliate extension solutions. Renowned for excellence, Nordic helps clients improve the health of their patients and businesses while shaping the future of healthcare. In 2014 KLAS ranked Nordic the revenue cycle services Category Leader. Nordic has enjoyed consistently elite KLAS rankings in Epic Staffing and Implementation Support since Nordic’s inception.Contact
John Pollard
Senior Director of Marketing
608.268.6900Posted 6.7.2016 -
Impact Advisors Achieves Top Overall Performance Score in KLAS Healthcare IT Advisory Report; Recognized as Highest-Rated Comprehensive Advisory Firm
CHICAGO, IL – June 7, 2016 — Impact Advisors, LLC, a leading provider of healthcare information technology services, announced today that it has earned the top score of 97.1 in overall performance in the comprehensive quadrant of the KLAS Healthcare IT Advisory Report.
The KLAS Healthcare IT Advisory Report gathers provider feedback to analyze which firms are the best fit for its organizational needs. For the report, clients are looking at the depth and breadth of firms’ service offerings that match their project needs; firms’ overall performance and scope of services; which firms demonstrate strong performance on metrics critical to project success; and how firms’ abilities to deliver tangible outcomes intersects with key project requirements.
“We are once again humbled and proud that our clients continue to rate our services and support so highly,” said Peter Smith, CEO of Impact Advisors. “This recognition aligns with our mission to create a positive impact for our clients and we commend our Associates for continuing to provide value and results which allow our clients to reach their goals and serve their mission as well.”
The overall performance category recognizes firms with the most validated engagements and broadest service offerings and that demonstrate deep healthcare knowledge that aids clients in unique ways. The report states that Impact Advisors “impresses clients by consistently delivering deep, expansive expertise that features strong communication.” Impact Advisors also earned high praise for understanding clients’ unique needs and providing deep insights and additional value that goes above and beyond.
Providers report that Impact Advisors gives actionable advice, facilitates better execution of projects, engages in productive dialogue with executive leadership, and provides outside expertise. As one provider described, “Impact Advisors helped us meet all of our time frames, fill the gaps and do everything we needed to do to improve our system. Because they were so good and efficient, they actually went the extra mile to give us enhancements and functionality that we hadn’t initially planned for. The consultant we worked with had enough experience to optimize our system and take it beyond what we wanted it to be. Impact Advisors helps me keep in good stead with my system.”
Impact Advisors consistently earned high scores across all categories in the KLAS Healthcare IT Advisory Report and was recognized as the “Most Consistent Top Performer” in the report. Impact Advisors earned a score of 97.0 in the Clinical Transformation/Optimization category.
The firm was also praised for its planning and project management which clients see as efficient, timely and disciplined. As one provider described, “Impact Advisors’ execution is strong. I have seen Impact Advisors take what could easily have been a six-month project, tailor it and do things in thirty days. They are very flexible. Impact Advisors has flown a consultant out to go to meetings Impact Advisors hadn’t planned on sending someone to. They are very focused on results. I don’t know how much pain was involved in making that happen, but they just made it happen.”
For more information on Impact Advisors, visit www.impact-advisors.com or visit the company on Facebook www.facebook.com/impactadvisors.
About Impact Advisors, LLC
Impact Advisors is a nationally recognized healthcare information technology consulting firm that is solving some of the toughest challenges in the industry by delivering strategic advisory, implementation and optimization services. Their comprehensive suite of patient access, clinical and revenue cycle services span the lifecycle of their clients’ needs. Their experienced team has a powerful combination of clinical, revenue, operations, consulting and IT experience. The firm has earned a number of prestigious industry and workplace awards including Best in KLAS® for eight consecutive years, Healthcare Informatics HCI 100, Crain’s Chicago Business Fast Fifty, as well as “best place to work” awards from: Modern Healthcare, Consulting Magazine, Becker’s Hospital Review and Achievers. For more information about Impact Advisors, visit www.impact-advisors.com.Posted 6.7.2016 -
Graham Health System Moving Toward One Platform with MEDITECH’s 6.1 EHR
June 6, 2016 — By signing on for MEDITECH’s 6.1 EHR, 25-year customer Graham Health System (Canton, IL) is one step closer to completing their “Drive to One Graham” strategic initiative to achieve a single EHR platform. The move to 6.1 brings with it the addition of the Business and Clinical Analytics and Patient and Consumer Health Portal solutions.
“Our executive and leadership teams are very excited about the Business and Clinical Analytics product,” says Jim Schreiner, CIO and Vice President of Technology at Graham. “The features are intuitive, and the tools, dashboards, and drill-down capabilities will allow them to easily find meaningful data when making high-level decisions.”
A small community hospital with 87 beds, Graham Health System serves as the center of patient care for the rural communities in the area:
- Named a 2014/2015 SafeCare Hospital (Only one of four in the state of Illinois)
- Attained HIMSS Analytics Stage 6 (With the help of MEDITECH’s 6.0 EHR platform used to achieve Meaningful Use Stage 1 and 2)
- Joined the National Rural Accountable Care Organization (NRACO) to provide better patient outcomes
- Ranked #1 out of 112 hospitals in the IHA Hospital Engagement Network (HEN)
“MEDITECH is building their new products with the input of their customer base. They’ve brought a talented team of physicians on board, and they take the customer input and incorporate it into the product design,” says Schreiner. “From a cost perspective, MEDITECH is a great value compared to many of the other vendors. For a truly integrated system, we get a lot of value for what we spend.”
Graham Health System will follow-up their 2016 6.1 EHR implementation by exploring the fully-integrated, mobile Web Ambulatory solution in 2017.
Posted 6.6.2016 -
RelayHealth Financial Automates Actionable Claims Status Responses
New solution puts data at provider fingertips to help them solve denials, expedite reimbursement, eliminate tedious & costly follow-up with payers.
ALPHARETTA, GA – June 6, 2016 — The days of providers puzzling over a mysterious EDI 277 claim status response are behind us. That’s because RelayHealth Financial has introduced RelayAssurance™ Status Amplifier, a new software service that automatically tracks down, inspects, and reports accurate reasons for non-payment on claims. Now providers can quickly learn and act on detailed claim statuses, without having to manually struggle through payer portal after payer portal, claim by claim, day after day. The result: Faster insights and reactions when dealing with pended and denied claims, which helps solve denials and speed payment.
Healthcare providers, physician practices, and practice/billing management vendors are all too familiar with the usual process. After a claim is submitted, they must wait until receiving the first remittance to learn when something is wrong. This takes from 17 to 30 days on average. They receive a simple electronic data interchange (EDI) notification when there’s new information about a claim. But there’s no additional detail telling them what happened or what action, if any, is required. Thus begins a series of phone calls and exhaustive payer portal searches in an attempt to glean the claim’s true status and take action.
RelayAssurance Status Amplifier puts an end to that manual process by transforming it with on-demand automated access to detailed claim status, helping providers save time and effort, speed time to payment, and boost follow-up productivity. One hospital realized a 51% increase in net revenue per full-time employee, and achieved this despite using fewer employees for claim follow-up and experiencing a 34% increase in volume.
“All too often, healthcare providers and practice management vendors operate inside a ‘black box’ when it comes to claims status,” said Marcy Tatsch, vice president and general manager of RelayHealth Financial Reimbursement Solutions. “How can they resolve claim issues quickly and get paid if they can’t access detailed status information as soon as it’s available? RelayAssurance Status Amplifier cuts to the chase, letting them know when to take action, and reducing the tedious and costly follow-up tasks that drain resources and delay reimbursement.”
RelayAssurance’s Status Amplifier provides fast, thorough, and actionable claim status information from hundreds of payer portals, and also gives providers:
- Flexible claim inquiries
Gathers relevant, supplemental status information for batch or single claims from payer portals and returns information
in standard, easy-to-read format. - Rapid status access
Detailed status information is available within a day of submission, allowing providers to address problem claims
and decrease the time to payment. Forecasted payment information–available within days–can be used to initiate
secondary billing sooner. - Automated inquiry processes
Eliminates the need for staff to call (and sit on hold) or conduct time-intensive searches of payer portals. - Reduced remittance times
Rapid access to more complete information helps shorten the remittance cycle by more than a couple of weeks.
RelayAssurance Status Amplifier is available now as a standalone SaaS solution or integrated with RelayAssurance Plus claims and remittance management solution. The batch and single-claim inquiry process can be automated, with users setting schedules to periodically hit specific payer portals for batch or individual claims, and accessing the detailed status directly in the RelayAssurance Plus dashboard.
For more information on RelayHealth Financial’s revenue cycle management solutions, visit their website, learn from their experts at the RelayHealth blog, or follow them on Twitter at @RelayHealth. For more information on McKesson Health Solutions, please visit their website, hear from their experts at MHSdialogue, follow them on Twitter, like them on Facebook, or network with them on LinkedIn.
Related McKesson RelayHealth Financial News
- RelayClearance Authorization Surpasses 200 Payers
- RelayHealth Financial Achieves EHNAC HNAP Accreditation for 16th Consecutive Year
- RelayAssurance EDI Unlocks the Clearinghouse “Black Box” with Real-Time Claim Submission & Editing
- RelayHealth Financial Reports Claim Denial Trends
About RelayHealth Financial
Every day across America, more than 2,400 hospitals and health systems rely on RelayHealth to help them process over 3.3 billion transactions worth $1.8 trillion annually. Their broad array of revenue cycle management solutions use the power of the cloud and big data to help healthcare professionals make better financial decisions for their organizations and patients, right at the point of care. Nobody does more than RelayHealth to bring healthcare connections to life. For more information, visit relayhealthfinancial.com.About McKesson
McKesson Corporation, currently ranked 5th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. They partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology and business and clinical services. For more information, visit www.mckesson.com.PR Contact
Amy Valli
610.205.5581
[email protected]Posted 6.6.2016 - Flexible claim inquiries
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Cumberland Consulting Group Managing Partner Rachel Wixson Featured in Forbes Self-Made Women Issue
NASHVILLE, TN – June 2, 2016 — Cumberland Consulting Group, a healthcare advisory, process improvement, information technology implementation and support services firm, announced today that managing partner Rachel Wixson will be featured in the Forbes Self-Made Women issue, to be published on June 21. Wixson will be included in the publication’s first-ever Northwestern Mutual BrandVoice second cover, which highlights four female entrepreneurs who are Northwestern Mutual clients.
The multi-page spread in the Forbes Self-Made Women issue provides an overview of how these four women are redefining American business and includes a profile story on each of the featured female entrepreneurs and their career successes. The publication highlights Wixson’s journey to not only start and grow her own company, but to sell it successfully in less than four years.
In 2010, Wixson co-founded Cipe Consulting Group, a healthcare technology consulting firm specializing in electronic health record and revenue cycle system implementation and support. Prior to starting Cipe, she held several positions with Epic, a leading healthcare software company. In 2014, Wixson oversaw the merger of Cipe with Cumberland Consulting Group and now serves as a managing partner at the firm.
“Rachel’s inclusion in the Forbes Self-Made Women issue is a significant achievement, and we are proud to have her on the Cumberland leadership team,” said Brian Cahill, CEO of Cumberland. “She is a tremendous contributor to our organization’s success and has been instrumental in our growth over the past two years.”
For more information, read the Northwestern Mutual BrandVoice feature article and Wixson’s spotlight article. BrandVoice is a content marketing platform from Forbes that provides companies with individual channels for disseminating targeted information.
About Cumberland Consulting Group
Founded in 2004, Cumberland Consulting Group is a strategic business advisory, process improvement, information technology implementation and support services firm serving the payer, provider and life sciences healthcare verticals. Cumberland’s objectives are to help its clients advance the quality of services they deliver and to improve their overall business performance. For more information on Cumberland, visit www.cumberlandcg.com or follow Cumberland on Twitter at @CumberlandCG.Media contact: Cumberland Consulting Group Jennifer Montlary
615.373.4470 [email protected]
Posted 6.3.2016 -
Intelerad’s Panorama Provides Universal Access to Diagnostic-Grade Medical Images
A zero-footprint viewing & collaboration solution, Panorama connects clinicians to patient images across multiple -ologies and systems
MONTREAL, QC (CAN) – June 1, 2016 –- Intelerad Medical Systems™, a leader in medical imaging PACS and cross-enterprise workflow solutions, today announced the launch of PanoramaTM, a zero-footprint enterprise viewer that provides seamless access to all medical images from any location at any time.
“Panorama displays diagnostic-grade images through any web browser, on both desktop and mobile devices,” said Rick Rubin, Chief Engineering Officer, Intelerad. “In addition to connecting to multiple PACS and VNAs, and image enabling the health enterprise’s EMR and EHR systems, the solution supports a broad array of medical images, including DICOM, ECG, JPEG, BMP, PDF, visible light images, and more.”
Accessible by all clinicians and specialists, Panorama enables healthcare professionals to view and collaborate over a patient’s medical images in real time, regardless of their location. This is highly valuable for health enterprises who have specialists located in various sites and ensures that patient images and reports are readily available for remote-consultation, grand rounds, tumor boards and other collaborative functions.
Easy to integrate, Panorama is a standards-based solution that enables IT departments to easily connect the solution with their existing infrastructure and applications without sacrificing clinical workflow. To ensure a high-level of security, Panorama does not store images on users’ devices. Images can no longer be accessed once the clinician closes their web browser or mobile application.
“With Panorama, healthcare providers gain a highly scalable, easy-to-use viewer that supports every modality, as well as 3D image viewing,” said Rubin. “Built on a highly robust architecture, the solution also leverages unique technology that enables incredibly quick access to patient images, thus improving patient care levels.”
Intelerad will be providing product demonstrations at UKRC and SIIM later this month. For more information on Panorama, visit www.intelerad.com/panorama.
About Intelerad
Intelerad is a leader in distributed radiology, specializing in PACS and workflow solutions for all types of healthcare organizations. Renowned for their innovative features and functionality, Intelerad solutions, such as InteleViewer™ and InteleOne®XE, increase productivity and streamline workflow by overcoming technical barriers in distributed and complex environments. Highly scalable, flexible and robust, Intelerad’s solutions offer high performance and industry leading customer service and support.Contact
Helene Gey
Intelerad Medical Systems Incorporated
514.931.6222 ext. 7424
[email protected]Posted 6.1.2016 -
National Solution for Accurate Patient Identification Appears Within Reach
ANN ARBOR, MI, June 1, 2016 – Concepts ranging from the use of quantum physics to multi-faceted biometric technologies are among those being suggested as methods for ensuring accurate patient identification.
More than 113 innovators from around the world submitted entries for the CHIME Healthcare Innovation Trust National Patient ID Challenge’s Concept Blitz Round. Following a thorough review by a panel of five independent judges, 23 proposals were selected as semifinalists and eight submissions were chosen as finalists. Today, CHIME named two Concept Blitz Round winners for submitting concepts that are well positioned to meet criteria for a national patient ID solution. Both will receive a $30,000 prize. The winning submissions are:
- Michael Braithwaite, whose proposal promises to tap into enhanced biometric technology to create an easy-to-implement and scalable solution.
- Mark Schroeder, whose proposal relies on HL7-approved standards for data exchange to enable demographic and biometric data to be utilized for patient identification
The other six finalists were:
- Shawnnah Castillo
- Kathryn Elaine
- Mathematica Policy Research (team)
- Spiral Nebula (team)
- RightPatient (team)
- Bon Sy and Ayman Zeidan
“One of the most encouraging aspects of the Concept Blitz Round is the fact that so many ideas seem to leverage technology that already exists and won’t require wholesale disruption of our information technology systems. This reinforces CHIME’s position that we can find a solution that can be deployed regardless of provider type, size or location,” said CHIME Board Chair Marc Probst, vice president and chief information officer, Intermountain Healthcare.
Launched last January, the CHIME Healthcare Innovation Trust’s National Patient ID Challenge encourages innovators to develop a way for healthcare providers in the United States to accurately, privately and safely identify patients 100 percent of the time. Finding a viable solution will help to reduce healthcare costs, accelerate information exchange and, importantly, improve patient safety.
“The ECRI Institute ranked patient misidentification as its No. 2 patient safety concern for 2016,” said CHIME President and CEO Russell Branzell. “Researchers at Johns Hopkins Medicine recently named medical errors as the third leading cause of death in the United States. We know that somewhere, right now, a patient is being harmed due to misidentification. We owe it to our patients to solve this problem once and for all. The solutions coming forward in this challenge are pointing us to a real solution. We look forward to seeing even more compelling and innovative ideas in the Final Innovation Round.”
The challenge now moves into the Final Innovation Round, which is open from June 1 to November 10. Innovators must register by July 12 to be eligible for the ultimate $1 million prize. Innovators were not required to participate in the Concept Blitz Round in order to enter Final Innovation Round. Simultaneous to this initiative, CHIME continues to advocate for lifting the decades-old ban that greatly limits the Department of Health and Human Services from exploring options for a national patient identifier.
“As patients increasingly seek care across the continuum, and data moves from one care setting to another, it is vital that we ensure patients are accurately identified and matched to their records,” Probst said. “Enabling HHS to work with the private sector to find and implement a patient identification solution will boost our efforts to improve patient safety and reduce costs.”
Click here to learn more about the
challenge on the HeroX site.About CHIME
The CHIME Healthcare Innovation Trust is an organization formed under the College of Healthcare Information Management Executives (CHIME) to sponsor and administer the CHIME National Patient ID Challenge. CHIME is an executive organization dedicated to serving chief information officers and other senior healthcare IT leaders. With more than 1,900 CIO members and over 150 healthcare IT vendors and professional services firms, CHIME provides a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate; exchange best practices; address professional development needs; and advocate the effective use of information management to improve the health and healthcare in the communities they serve. For more information, please visit chimecentral.org.Contact
Matthew Weinstock
Director of Communications and Public Relations, CHIME
734.249.8917
[email protected]Posted 6.1.2016