• Capsule Technologies Announces First Go-Live in South Africa Netcare Hospital

     

    Successful implementation aligns with Netcare’s vision for more accessible and data-driven patient care

    JOHANNESBURG, March 31, 2020 /PRNewswire/ — Capsule Technologies, the leading global provider of medical device information platform (MDIP) for hospitals and healthcare organizations, announced the successful go-live of its medical device integration solution in South Africa. The go-live at the pilot site, Netcare Milpark Hospital, is the first in a wave of planned implementations across more than 10,000 beds at 50 hospitals owned by Netcare Limited (Netcare). Netcare operates the largest private hospital, primary healthcare, emergency medical services and renal care networks in South Africa, providing services for more than 3.5 million individuals.

    “Comprehensive device connectivity and enhanced accessibility of real-time patient data facilitates better clinical decision making, patient care and provider satisfaction,” said Hemant Goel, CEO of Capsule Technologies. “We are honored to play a significant role in Netcare’s long-term plans to create a modernized and accessible healthcare system across its hospital network countrywide.”

    Capsule’s innovative solution captures and intelligently contextualizes medical device information, providing near real-time patient updates at the point of care. Leveraging Capsule’s Medical Device Integration Platform (MDIP) addresses key workflow challenges and drives patient safety, improves staff communication and enhances both the clinician and patient experience. The company’s vendor-neutral platform gives hospitals the flexibility and freedom to deploy almost any medical device.

    Netcare chose Capsule, which is offered with health information system iMedOne®, as one part of its approach to enhanced healthcare digitization, accessibility and portability nationally. Netcare CEO Dr Richard Friedland explained: “The successful go-live of our pilot program offers a promising insight into our broader mission to create a more affordable and accessible healthcare system for all of our patients. Capsule’s leading-edge technology will help doctors and other healthcare providers practicing in our facilities capture a more holistic view of a patient’s needs and devise the right treatment for better outcomes.”

    Netcare is planning the rollout of iMedOne and Capsule over the next few years. Capsule entered the South African market, including the Netcare implementation, through a collaboration with Deutsche Telekom Clinical Solutions (DTCS). Through an agreement in which DTCS offers Capsule’s solutions in combination with iMedOne, Capsule is bringing a new level of innovation to providers in the South African market.

    About Capsule Technologies
    Capsule Technologies is a leading global provider of medical data technologies for hospitals and healthcare organizations. Our Medical Device Information Platform — comprised of device integration, vital signs monitoring, and clinical surveillance solutions — captures streaming clinical data from connected systems and transforms it into context-rich information for clinical documentation, alarm management, patient surveillance, decision support, predictive analytics, clinical research and more. End-to-end data management and connectivity supports better collaboration and communication between clinicians and departments. More than 2,700 global clients leverage our platform to improve patient safety, simplify workflows and raise overall satisfaction throughout the hospital and across care settings. Learn more at www.capsuletech.com.

    About Netcare Limited
    The Netcare Group is a leading provider of private healthcare services in South Africa. The Group provides acute healthcare services across our national network of Netcare hospitals and is the market leader in acute mental health services through the Akeso network. The Group also provides emergency medical services through Netcare 911, oncology services through Netcare Cancer Care, primary care through Medicross and renal care services through National Renal Care (NRC), as well as occupational health and wellness services through Netcare Occupational Health.

    United States media contact:
    Philip Anast
    Amendola Communications for Capsule Technologies, Inc.
    (312) 576-6990
    [email protected]

    South African media contact:
    Martina Nicholson
    Martina Nicholson & Associates
    011 469 3016
    [email protected]

    Logo – https://mma.prnewswire.com/media/952901/Capsule_logo_Logo.jpg  

    Related Links

    http://capsuletech.com

    SOURCE Capsule Technologies

    Posted 3.31.2020

  • Olive Raises $51M to Accelerate its AI Workforce for Healthcare

    COLUMBUS, Ohio, March 31, 2020 – Olive, the company creating the AI workforce for healthcare, today announced the close of its $51 million funding round led by General Catalyst. The funding will enable Olive to accelerate its growth and further its mission of automating healthcare’s administrative processes so hospital employees can focus on delivering high-quality, cost-effective care. Ron Paulus, former president and CEO of Mission Health, a $2 billion integrated health system, will join the Board of Directors at Olive. Existing investors include Drive Capital, Oak HC/FT, Ascension Ventures and others.

    Olive’s AI workforce automates healthcare’s most repetitive, high-volume administrative processes, across departments such as Revenue Cycle, Information Technology, Supply Chain, Clinical Administration, Human Resources and more, to deliver improved efficiency, reduced costs, and increased employee capacity. Driving efficiency in non-clinical work enables hospitals and healthcare leaders to focus more resources on the actions and activities that improve care.

    The announcement comes on the heels of record growth for the company, with Olive’s presence growing in 2019 to over 500 U.S hospitals across 41 states, including 25 of the nation’s largest health systems.

    “As a recent health system CEO, I appreciate the duress our hospitals are under as they focus on delivering the best patient care possible under challenging circumstances all while needing to keep the lights on,” said Dr. Ronald A. Paulus. “Olive’s reliable automation of essential back-office processes saves time, reduces errors and allows staff to focus on higher-order work. I am excited to be working closely with Olive’s management team to maximize the outsized positive impact we can have in healthcare on both the administrative and clinical fronts.”

    Recent data reported by Olive found that nearly two-thirds of healthcare leaders plan to adopt automation technologies in the next two years, a significant uptick from the report issued less than 12 months ago.

    “The AI workforce is here, and the days of disconnected bots that don’t learn from each other are over,” said Sean Lane, CEO of Olive. “The time is now and this investment enables us to accelerate our vision of the internet of healthcare – where when one Olive learns, all Olives learn. We’re on a mission to radically change the way healthcare leverages and views an AI workforce.”

    To learn more about Olive, visit www.oliveai.com.

    About Olive

    Olive is deploying the AI workforce built specifically for healthcare, delivering hospitals and health systems increased revenue, reduced costs and increased capacity. Olive automates repetitive, high-volume tasks and workflows, monitoring their performance, identifying improvements and finding opportunities for new work. Olive gives power back to providers through her ever-growing, unparalleled intelligence made up of shared memories, collective wisdom and global awareness, learning like a network so hospitals never have to solve the same problem twice. To learn more about Olive and our healthcare organization partners visit oliveai.com.

    About General Catalyst

    General Catalyst is a venture capital firm that invests in powerful, positive change that endures — for our entrepreneurs, our investors, our people, and society. We support founders with a long-term view who challenge the status quo, partnering with them from seed to growth stage and beyond to build companies that withstand the test of time. With offices in San Francisco, Palo Alto, New York City, and Boston, the firm has helped support the growth of businesses such as: Airbnb, Canva, Gitlab, Gusto, Hubspot, Kayak, Monzo, Samsara, Snap, Stripe, and Warby Parker. For more: www.generalcatalyst.com.

    About Drive Capital

    Founded late in 2012, Drive Capital invests funds and expertise in promising companies with global market opportunities in the IT, financial services, consumer, and healthcare services industries, and helps those entrepreneurs build the next generation of innovative businesses. Drive Capital’s investments will be focused on the Heartland that stretches from Pittsburgh to Kansas City to Minneapolis and back.

    Drive Capital’s founding partners, Mark Kvamme and Chris Olsen, are experienced venture capitalists, and have participated in several venture capital firms prior to founding Drive Capital.

    About Ascension Ventures

    Ascension Ventures is a strategic healthcare venture firm with four funds and more than $800 million in capital under management. The firm was launched in 2001 by Ascension, one of the nation’s leading Catholic and non-profit health systems, and today invests on behalf of thirteen of the nation’s leading community health systems. These health system limited partners collectively operate more than 460 hospitals, have 572,000 employees and generate $96 billion in annual revenue. AV collaborates with these partners to identify, invest in, and support strategically aligned private companies that are transforming the healthcare industry and enhancing the experience for patients, their families and caregivers. For more information visit www.ascensionventures.org.

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    Posted 3.31.2020

  • SECTRA WINS ENTERPRISE IMAGING CONTRACT AT THE METROHEALTH SYSTEM IN CLEVELAND

    Contact:
    Andrea Sowitch, Vice President of Marketing
    Sectra, Inc.
    E-mail: [email protected]
    Phone: 203 925 0899 ext. 268

    Torbjörn Kronander, President and CEO
    Sectra AB
    E-mail: [email protected]
    Phone: +46 705 23 5227

    Shelton, CT – March 31, 2020 – International medical imaging IT and cybersecurity company Sectra (STO: SECT B) will install the radiology and breast imaging modules of its enterprise imaging solution at MetroHealth. The Sectra solution, integrated with Epic Radiant, will allow workflow optimization
    for all radiologists and radiology residents within the health system.

    MetroHealth provides care to residents of Northeastern Ohio, of which 75% of visits come from the uninsured and those covered by Medicare and Medicaid. They are the only verified trauma and burn center for both adults and pediatrics in Ohio. As an academic medical center, each active staff physician holds a faculty appointment at Case Western Reserve University School of Medicine.

    “We welcome MetroHealth to Sectra. Our expertise and experience with teaching hospitals and our ability to easily add cardiology and pathology modules to the enterprise imaging system in the future, were great synergies between our organizations,” says Mikael Anden, President of Sectra, Inc.

    The five-year contract signed in February 2020 comprises radiology and breast imaging as well as advanced visualization tools, teaching files and business analytics. 

    Sectra’s enterprise imaging solution provides a unified strategy for all imaging needs while lowering operational costs. The scalable and modular solution, with a VNA at its core, allows healthcare providers to grow from ology to ology and from enterprise to enterprise.

    Epic and Radiant are registered trademarks of Epic Systems Corporation.

    About Sectra Imaging IT Solutions
    With more than 30 years of innovation and approaching 2,000 installations worldwide, Sectra is a leading global provider of imaging IT solutions that support healthcare in achieving patient-centric care. Sectra offers an enterprise imaging solution comprising PACS for imaging-intense departments (radiology, pathology,cardiology, orthopedics), VNA, and share and collaborate solutions. Read more
    about Sectra and why Sectra PACS is “Best in KLAS” at https://medical.sectra.com/

    Posted 3.31.2020

  • CI Security Releases Work From Home Security Policy Assessment to Aid Organizations in Managing Risk

    Managed Detection and Response Provider Enhances the Ability for Organizations to Assess Remote Work Environments And Create Necessary Policies

    SEATTLE–(BUSINESS WIRE)–CI Security®, a Managed Detection and Response (MDR) services provider specializing in defending the networks of organizations and critical infrastructure, announced today the addition of a Work From Home Security Policy Assessment to the company’s managed services offering.

    Many workers are conducting business out of their home offices right now, some for the first time in their careers. IT leaders with remote users and home office cybersecurity risks have a solution with CI Security to improve remote worker environments.

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    The Work From Home Security Policy Assessment provides a comprehensive view of the risks faced by an organization and its remote workforce, the capabilities of the organization to implement appropriate and effective security controls, including how to monitor an expanded, and in many cases unmanaged, set of endpoints.

    In response to state and local governments, hospitals, banks and other critical infrastructure entities moving to remote work, CI Security scales the Work From Home Security Policy Assessment to meet an organization’s immediate need to ensure the recent move to a remote workforce is as secure as possible. CI Security can additionally construct a permanent zero-trust remote workforce security program.

    The result of the assessment is a Work From Home Security Policy Assessment report that documents the remote work methods in use across the remote organization, the current organizational capabilities to secure the remote workforce, and a set of recommended controls deemed appropriate to meet customer risk management objectives and resource constraints.

    “Organizations globally are responsible for a multitude of considerations when keeping their employees healthy and safe during this global pandemic, including a remote workforce that is secure,” said Fred Langston CISSP CCSK, EVP Professional Services of CI Security. “The Remote Workforce Security Assessment aligns with CI Security’s mission to deliver solutions for organizations that enable them to provide a seamless transition from office to remote work locations like spare bedrooms while maintaining an appropriate level of security throughout the transition and beyond.”

    Mike Hamilton, the company’s co-founder and CISO, said, “Quickly deployed solutions for remote access are already being used as an attack vector. Some organizations are using Remote Desktop Protocol (RDP) over the Internet, from employee home computers that are not managed or monitored. We need to right this ship right now, because no one wants a ransomware event on top of a pandemic lockdown. Zero-trust will be the new normal.”

    The Work From Home Security Policy Assessment includes the following services:

    • Assess an organization’s policies, processes, training, and capabilities to secure the remote workforce
    • Assess controls in place or controls that can be imposed on the remote workforce to minimize risk while continuing productivity
    • Assess the capability of an organization’s remote workforce to comply with remote workforce security controls
    • Assess the ability of an organization to secure remote work environments for extended periods
    • Document all methods of remote work connectivity to office networks, computing requirements, cloud-based infrastructure, web applications, laptops, smartphones, and tablets

    For more information about the Work From Home Security Policy Assessment, please visit https://research.ci.security/content/u/work-from-home-security-policy

    About CI Security

    CI Security provides Managed Detection Response services, combining purpose-built technology with expert security analysts to perform full-cycle threat detection, investigation, response, and recovery. CI Security is focused on defending critical systems in healthcare organizations and in the public sector. CI Security helps customers gain critical insight into their security posture through the MDR platform and Information Security consulting services. Find out more at https://ci.security.

    Contacts

    Jake Milstein
    CI Security
    206-347-0588
    [email protected]

    Posted 3.27.2020

  • Clearwater’s IRM|Analysis™ Software Helps Healthcare Organizations Assess and Respond to New Cyber Risks Driven by Remote Workforce

    Purpose-Built Software Provides Means for Information Security Teams
    to Quickly Identify Vulnerabilities Present in a Work-From-Home Environment

    NASHVILLE, TN (March 23, 2020) – As cyberattacks surge during the COVID-19 crisis and information security teams at healthcare providers and their vendors work to manage new vulnerabilities and threats borne from the rapid transition to a remote workforce, Clearwater’s IRM|Analysis™ software is helping more than 400 healthcare customers rapidly identify, prioritize, and respond to cyber risks on an enterprise scale.

    Designed to facilitate a consistent, information system-focused risk analysis, the software provides the means to assess risk scenarios presented in a work-from-home environment. Using IRM|Analysis, healthcare organizations can re-evaluate the controls that are in place to mitigate the likelihood of a threat exploiting a vulnerability that may exist within information system components that are now in use by remote workers.

    Risk scenarios embedded within IRM|Analysis include:

    • The Inability to Adequately Respond to Disaster – Lack of Contingency Planning Risk Scenario for the Security and Governance Component
    • The Improper Disclosure or Use of Sensitive Data – Insufficient Personnel Training Risk Scenario for all Internal and External User Components
    • Multiple Scenarios related to any device furnished by the organization to its staff for use at home, such as laptops and cellphones
    • Multiple Scenarios pertaining to whatever External Network Component is used by the organization to provide remote access to internal organizational systems
    • Multiple Scenarios for any Application or Software-as-a-Service Component used by the organization for email, to store or exchange files remotely (e.g. DropBox, Google Drive, Microsoft OneDrive, etc.), exchange text messages (e.g. Skype, Microsoft Teams, Facebook Messenger, etc.), or conduct remote meetings (e.g. Zoom, GoToMeeting, Webex, etc.)

    Upon identifying risks, customers can prioritize any risks above their risk threshold and determine whether to accept, transfer, avoid, or mitigate the risk. In cases where organizations decide to implement additional security measures to reduce risk, Clearwater is making its expert Consulting team available to customers at no charge – as capacity permits – to help them thoughtfully consider which risk scenarios they should assess and provide consultation on available options that can be implemented both quickly and in the context of a work-at-home environment.

    “When our healthcare organizations are already under stress, it is even more important that we keep our systems up and healthcare information flowing,” said Clearwater CEO Steve Cagle. “It is unfortunate that at a time like this we need to worry even more about bad actors who might put patient lives in danger with a ransomware attack or attempt to steal sensitive patient data. Trying times can bring out the worst in people, but they can also bring out the best. Clearwater is proud to be playing a small role in helping our healthcare heroes maintain a strong cybersecurity posture while they work to meet patient and community needs.”

    To learn more about IRM|Analysis, join our live web demonstration of the software this Wednesday, March 25, at 11am CST. You can register for the webinar at https://clearwatercompliance.com/irmpro/irmanalysis/.

    About Clearwater

    Clearwater is the leading provider of Enterprise Cyber Risk Management and HIPAA compliance software and consulting services for the healthcare industry. Our solutions enable organizations to gain enterprise-wide visibility into cybersecurity risks and more effectively prioritize and manage them, ensuring compliance with industry regulations. Clearwater’s suite of IRM|Pro® software products and consulting services help healthcare organizations to avoid preventable breaches, protect patients and their data, and meet OCR’s expectations, while optimizing cybersecurity investments. More than 400 healthcare organizations, including 64 of the nation’s largest health systems and a large universe of business associates that serve the industry, trust Clearwater to meet their information security needs. For more information about Clearwater, please visit www.clearwatercompliance.com.

    Posted 3.27.2020

  • Nuance Announces Free COVID-19 Documentation Templates for all Dragon Medical Users and Mobile Solutions for Care Teams

    Solution developed in response to health system requests; Free add-on licenses extend the ability for physicians, nurses, and radiologists to document care anywhere, anytime

    BURLINGTON, Mass., March 26, 2020 – Nuance® Communications, Inc. (NASDAQ: NUAN) today announced immediate availability of the free COVID-19 Content Pack for all Nuance Dragon® Medical users, which comprises more than 500,000 physicians worldwide. Developed by and for physicians, the electronic health record (EHR)-agnostic COVID-19 Content Pack is based on the Centers for Disease Control and Prevention (CDC) and the American Health Information Management Association (AHIMA) guidelines for coding and reporting. The company also is offering no-cost software add-on licenses and other services to support growing patient volumes, telehealth visits, and remote-work initiatives in response to the pandemic.

    The COVID-19 Content Pack includes easy-to-use templates to boost provider efficiency and help ensure the capture of crucial datapoints for COVID-19 patients. Rather than require clinicians to repeatedly enter data for each case, the COVID-19 templates allow them to enter key information to accurately and quickly capture patient acuity, complexity of symptoms, and risk of mortality. Physicians at Nebraska Medicine, a research and educational partner to the University of Nebraska Medical Center (UNMC), which also houses one of the nation’s leading biocontainment facilities, requested the specialized content and templates for Dragon Medical to speed entry of patient data into the EHR system, increase their ability to see more patients, and lower stress on overtaxed care teams.

    “We asked Nuance to create a solution that we could securely deploy via the cloud and enable doctors to capture the patient stories accurately while under extraordinary pressure. The Nuance team quickly delivered the capabilities our clinicians needed to improve their ability to provide care now and inform treatment decisions as the pandemic evolves,” said Dr. Michael Ash, EVP-Chief Transformation Officer of Nebraska Medicine and Vice Chancellor of Information and Technology for the University of Nebraska Medical Center.

    “These unprecedented circumstances call on everybody to contribute their strengths and expertise to help overcome the challenges,” said Joe Petro, Nuance CTO. “We are able to step up immediately because of our healthcare domain knowledge and deep experience in understanding and creating solutions for the very complex problems our customers face. It’s a continuous process of listening and innovating that takes on even greater meaning and importance in times like these.”

    The COVID-19 Content Pack for Dragon Medical is one of multiple steps Nuance is taking to help healthcare systems address the increased intensity and operational stress that COVID-19 is placing on care teams. Other offers include free add-on licenses across several critical solutions.

    “We have taken steps to simplify COVID-19 patient documentation, but the Nuance Dragon Medical templates are steps ahead,” said Dr. Anthony Dunnigan, MD, Chief Medical Information Officer at Valleywise Health in Arizona. “With our telehealth framework in place, it is our next step toward crafting specific ‘COVID care’ services. I think all of my colleagues will want to leverage this.”

    The COVID-19 Content Pack is immediately available for all Dragon Medical One, Dragon Medical Network Edition, and Dragon Medical Practice Edition users. To learn more or to access any of these solutions, click here.

    About Nuance Communications, Inc.
    Nuance Communications (NASDAQ: NUAN) is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze, and respond to people – amplifying human intelligence to increase productivity and security. With decades of domain and AI expertise, Nuance works with thousands of organizations globally across healthcare, financial services, telecommunications, government, and retail – to create stronger relationships and better experiences for their customers and workforce. For more information, please visit www.nuance.com.

    Trademark reference: Nuance and the Nuance logo are registered trademarks or trademarks of Nuance Communications, Inc. or its affiliates in the United States and/or other countries. All other trademarks referenced herein are the property of their respective owners.

    For more information, press only:
    Caitlyn Keating, Nuance Communications, (781) 565-8926, [email protected]

    Posted 3.26.2020

  • CHIME and PatientPing Collaborate to Educate CHIME Membership About CMS’s New Patient Access and Interoperability Rule

    Condition of Participation Requires Hospitals Share E-notifications by September 2020
     
    ANN ARBOR, MI, March 25, 2020 – PatientPing, a national care collaboration platform, and the College of Healthcare Information Management Executives (CHIME) today announced a collaboration to inform CHIME’s membership and the digital healthcare community of the new e-notifications condition of participation (CoP). As outlined in federal rules released by the Centers for Medicare and Medicaid Services (CMS) on March 9, the new CoP will require hospitals to send e-notifications when patients have emergency department visits as well as when inpatient admission, discharge, and transfer events occur. The goal of the new CoP is to encourage information sharing and increase coordination across the care continuum to improve patient outcomes and lower costs.
     
    “These are trying times for clinical and non-clinical health professionals. They are confronting the COVID-19 pandemic and preparing for new guidelines published by CMS and the ONC,” said Jay Desai, CEO of PatientPing. “We believe that CMS’s Condition of Participation for electronic notifications will meaningfully accelerate improvements in care coordination across the nation. We are excited to share our expertise with the CHIME community to help ensure its members meet the aggressive compliance deadline.”
     
    CHIME members will receive educational programming co-hosted by CHIME and PatientPing, including an initial webinar detailing the immediate impacts of the rule with a focus on portions specific to the CoP. The webinar, Washington Debrief – New E-notifications Condition of Participation from CMS, is scheduled for noon EST Friday, March 27. The webinar will help hospital CIOs navigate the new CoP compliance requirements within the September 2020 deadline.
     
    “Our members are tasked with implementing a number of new policies in companion rules released by CMS and the Office of the National Coordinator for Health IT,” said Russell Branzell, CHIME President and CEO. “CHIME is committed to providing every resource available to help them meet these rules and give patients the best possible care across the care continuum.”       
     
    Through its suite of solutions, PatientPing helps its national network of providers improve care quality for patients while reducing unnecessary costs and readmissions. Over 6,000 hospitals, post-acute providers, ACOs, health plans and community physicians all use PatientPing to collaborate on patient care events across the healthcare continuum.
     
    About CHIME
    The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs) and other senior healthcare IT leaders. With more than 3,200 members in 56 countries and over 150 healthcare IT business partners and professional services firms, CHIME provides a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate, exchange best practices, address professional development needs and advocate the effective use of information management to improve the health and care in the communities they serve. For more information, please visit chimecentral.org.
     
    About PatientPing
    PatientPing is a Boston-based care collaboration platform that reduces the cost of healthcare and improves patient outcomes by seamlessly connecting providers to coordinate patient care. The platform enables providers to collaborate on shared patients through a comprehensive suite of solutions and allows provider organizations, health plans, governments, individuals and the organizations supporting them to leverage this real-time data to reach their shared goals of improving the efficiency of our healthcare system. PatientPing is recognized as a High Performing Emerging Healthcare IT company by KLAS® Research. For more information, please visit www.patientping.com.
     
    Contact
    Candace Stuart
    Director of Communications and Public Relations, CHIME
    734.665.0000
    Posted 3.25.2020

  • TransformativeMed Provides Free COVID-19 Tracking and Workflow Solution to Seattle-Based Hospitals and Medical Centers

    SEATTLE, March 20, 2020 /PRNewswire/ — TransformativeMed, which transforms electronic health records (EHRs) with directly embedded apps, announced today that it is offering a COVID-19/Core Work Manager (CORES) app to Seattle-area hospitals and medical centers free of charge during the COVID-19 outbreak. The Seattle area was one of the first hit with COVID-19 cases in the United States, and it remains one of the hardest hit areas, with new cases each day.

    The app fully integrates and is embedded within Cerner’s EHR, allowing physicians and clinicians to track patient tests and segment them based on their test results as well as monitor symptoms checklists, track lab results, react to summarized comments and submit information to the Washington state health department.

    COVID-19/CORES is already being used at UW Medicine, which includes the University of Washington Medical Center and Harborview Medical Center. The application is being implemented at another Seattle-based health system now, and it will be deployed at other hospitals and health systems in the U.S. in the next few days.

    “With current resource limitations, it is imperative that we have technology solutions that help us track potential COVID-19 cases as well as monitor those that are already in the system,” said Erik Van Eaton, MD, a faculty member at the University of Washington who specializes in trauma and surgical critical care. “This application is critical for our tracking of suspected and confirmed cases. It provides better processes, workflows and an improved communication platform for both internal care team communications as well as data delivery to the health department. We have definitely seen an increased ability to organize our treatment of patients.”

    The existing CORES app provides specialty-specific workflow and content, integrates workflows and coordinates patient handoffs. A development team at TransformativeMed has worked around the clock to make program updates customized for COVID-19.

    “All of us at TransformativeMed are committed to combatting this deadly virus, and our staff has been working tirelessly to modify and implement our CORES application for COVID-19,” said Doug Cusick, CEO. “We are closely monitoring how the end users are working with the app and making modifications and adjustments where necessary so we can continue improving care delivery and monitoring virus cases in these institutions.”

    In the next few days, TransformativeMed plans to make its COVID-19/CORES application free of charge during the coronavirus outbreak to other hospitals and health systems. For more information, please visit transformativemed.com.

    About TransformativeMed
    TransformativeMed dramatically improves the usability of Electronic Health Records (EHRs), with specialty-specific and disease-specific workflows, which are embedded within the EHR. The Core Work Manager and Core Diabetes App securely synchronize clinical workflow, tasks, alerts, notifications and messages to harmonize the care team and create seamless communication across clinicians, using any device, including mobile. With TransformativeMed, clinicians are happier and clinical work is streamlined, more efficient, less costly and safer. Learn more at TransformativeMed.com.

    Media Contact:
    Christopher Currington for TransformativeMed
    Amendola Communications
    [email protected] 
    314.799.1987

    Posted 3.24.2020

  • Impact Advisors Named to Modern Healthcare’s Largest IT Consulting Firms List

    Firm recognized for second consecutive year

    CHICAGO (March 23, 2020) —Impact Advisors, a leading provider of strategy, performance excellence, revenue cycle management, ERP, implementation, and technology consulting services to the healthcare industry, has been named one of Modern Healthcare’s Largest IT Consulting Firms for 2020.

    This is the second year Modern Healthcare has compiled the list, which published on March 9. Impact Advisors has made the list both years. Modern Healthcare chose 18 IT companies from across the country based on 2019 revenue, health IT contracts and number of employed healthcare consultants.

    “Impact Advisors is proud to be included among the top players in the healthcare IT industry,” said Pete Smith, CEO of Impact Advisors. “We’ve achieved consistent growth in this market thanks to the dedication of our associates to provide high-value services and results for our clients.”

    Impact Advisors has also been featured on Modern Healthcare’s Largest Revenue Cycle Management Firms list, Largest Healthcare Management Consulting Firms list and on its Best Places to Work in Healthcare list.

    The company adds this honor to a growing list of industry and workplace awards that include being named Best in KLAS for 13 consecutive years, one of Forbes’ Best Management Consulting Firms and Becker’s Hospital Review’s 150 Top Places to Work in Healthcare.

    About Impact Advisors

    Impact Advisors is a nationally recognized healthcare consulting firm that is solving some of the toughest challenges in the industry by delivering strategic advisory, technology implementation and performance improvement services. Our comprehensive suite of digital health, clinical optimization and revenue cycle services spans the lifecycle of our clients’ needs. Our experienced team has a powerful combination of clinical, revenue, operations, consulting and IT experience. The firm has earned a number of prestigious industry and workplace awards, including Best in KLAS® for 12 consecutive years, Healthcare Informatics HCI 100, Crain’s Chicago Business Fast Fifty, as well as “best place to work” awards from: Modern Healthcare, Consulting Magazine, Becker’s Hospital Review and Achievers. For more information about Impact Advisors, visit www.impact-advisors.com.

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    Karli Smith
    Vice President

    Posted 3.23.2020

  • CI Security Awarded Group Purchasing Contract with Vizient, Inc. to Provide Managed Detection and Response Services

    SEATTLE–(BUSINESS WIRE)–CI Security®, a Managed Detection and Response (MDR) services provider specializing in protecting networks of healthcare organizations and critical infrastructure from cyberattacks, today announced the company was awarded a group purchasing contract with Vizient, Inc., the nation’s largest member-driven healthcare performance improvement company. The group purchasing contract also benefits members of Provista, Vizient’s supply chain partner serving the non-acute market.

    CI Security, a Managed Detection and Response (MDR) services provider, announced they have been awarded a group purchasing contract with Vizient, Inc.

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    Under the terms of the agreement, CI Security will offer its Critical Insight™ Managed Detection and Response solution to Vizient and Provista members via their group purchasing portfolio to provide critical insight into the health of their security posture and the ability to lower the impact of cyberattacks through real-time threat detection, investigation, and response.

    The attack surface is growing and cybercriminals are developing more sophisticated tools and techniques to attack healthcare organizations, gain access to data and connected medical devices, and hold networks ransom. Threats such as identity theft, ransomware attacks, and targeted nation-state hacking are on the rise. This reinforces that healthcare entities must have overall awareness of vulnerabilities and be prepared to respond appropriately to cyberattacks.

    “With our deep healthcare expertise and security services, this contract equips Vizient and Provista members with the tools to protect and defend themselves from cyberthreats at contracted prices,” said Mike Hamilton, founder and CISO of CI Security. “We continuously assess and monitor the healthcare environment to identify threats and stop the issue before any harm is done that would negatively affect a provider’s ability to deliver patient-centered, high-value care.”

    The Critical Insight MDR solution is purpose-built for managing the complexities of healthcare environments and other critical service industries with strict regulatory requirements in order to bring down the risk of a high-impact breach.

    About CI Security

    CI Security provides Managed Detection Response services, combining purpose-built technology with expert security analysts to perform full-cycle threat detection, investigation, response, and recovery. CI Security is focused on defending critical systems in healthcare organizations and in the public sector. CI Security helps customers gain critical insight into their security posture through the MDR platform and Information Security consulting services. Find out more at https://ci.security.

    Contacts

    Media Contact:
    Jake Milstein
    CI Security
    206-347-0588
    [email protected]

    Posted 3.20.2020

  • Impact Advisors Named to Forbes’ List of America’s

    Best Management Consulting Firms
    Firm recognized for fourth consecutive year

    CHICAGO (March 18, 2020) — Impact Advisors, a leading provider of strategy, performance excellence, revenue cycle management, ERP, implementation, and technology consulting services to the healthcare industry, announced today that Forbes has named the firm to its list of America’s Best Management Consulting Firms for 2020 for the fourth consecutive year. This list is Forbes’ annual ranking of the highest-rated consultancies across all sectors, including IT and healthcare, in North America.

    To develop the list, Forbes partners with the market research firm, Statista. The list is compiled by surveying 7,500 partners and executives of management consultancies, as well as 1,000 senior executives who worked with such firms over the last four years. Data then gets divided into 16 sectors, including technology and healthcare, and 16 functional areas, including strategy, sustainability, and digital transformation. Impact Advisors is one 222 firms recognized on this year’s list. The complete Forbes list of America’s Best Management Consulting Firms for 2020 is available online.

    “We are honored to be included on Forbes’ list of America’s Best Management Consulting Firms,” said Andy Smith, President of Impact Advisors. “Since our inception, we have focused on attracting and retaining world-class talent and helping our clients solve some of healthcare’s toughest challenges with integrity and honesty. We’ve maintained the high level of quality our clients have come to expect from Impact Advisors and this recognition is a testament to that.”

    Impact Advisors adds this honor to a growing list of industry and workplace awards that include being named Best in KLAS for 13 consecutive years, Modern Healthcare’s Largest Healthcare IT Consulting Firms, Modern Healthcare’s Best Places to Work in Healthcare and Becker’s Hospital Review’s 150 Top Places to Work in Healthcare.

    About Impact Advisors

    Impact Advisors is a nationally recognized healthcare consulting firm that is solving some of the toughest challenges in the industry by delivering strategic advisory, technology implementation and performance improvement services. Our comprehensive suite of digital health, clinical optimization and revenue cycle services spans the lifecycle of our clients’ needs. Our experienced team has a powerful combination of clinical, revenue, operations, consulting and IT experience. The firm has earned a number of prestigious industry and workplace awards, including Best in KLAS® for 12 consecutive years, Healthcare Informatics HCI 100, Crain’s Chicago Business Fast Fifty, as well as “best place to work” awards from: Modern Healthcare, Consulting Magazine, Becker’s Hospital Review and Achievers. For more information about Impact Advisors, visit www.impact-advisors.com.

     

    ###

    Karli Smith
    Vice President

    Posted 3.18.2020

  • ServiceNow Releases Four Emergency Response Apps to Help Customers Navigate COVID-19 Crisis Management

    SANTA CLARA, Calif. – March 16, 2020 – ServiceNow (NYSE: NOW), the leading digital workflow company that makes work, work better for people, today announced a customer care plan to support its public and private sector customers in managing the COVID‑19 pandemic.

    As part of this effort, the company has announced four new community apps to help its customers, including government agencies and enterprises, manage complex emergency response workflows. These apps are now available at servicenow.com/crisisresponse for customers to access free of charge through September 30, 2020.

    “In this battle to flatten the COVID‑19 curve, none of us is as smart as all of us,” said Bill McDermott, president and CEO of ServiceNow. “These ServiceNow applications will enable emergency outreach, self‑reporting and exposure management, which are precisely what organizations need to do right now to help people get through this crisis.”

    “We are particularly proud to partner with Washington State’s Department of Health to make an emergency operations app, which they developed on the Now Platform, available to all government agencies fighting this pandemic. This is all about sharing best practices, which is why we’ll do everything we can to get the Washington State app in use everywhere,” McDermott continued.

    Emergency Response Operations app for government agencies

    Washington State’s Department of Health, a ServiceNow customer, initially created the Emergency Response Operations app on the Now Platform to manage their own response to COVID‑19. Working with ServiceNow, the Department of Health is making the app available to all government entities at no charge.

    “As the epicenter for COVID‑19 in the U.S., the State of Washington’s agencies, emergency responders and public health professionals had to rapidly assemble an incident management structure to lead outbreak response and mitigate the spread and impact,” said Jennifer McNamara, Chief Information Officer, Washington State Department of Health.

    “Leveraging ServiceNow’s Now Platform, we were able to digitize processes that allowed us to quickly resource critical Incident Management Team positions. This automated a manual and labor‑intensive process that was fraught with errors while also providing real‑time visibility into resource allocations. Improved accountability will allow us to secure the maximum federal reimbursement for incident expenditures. We are building on the success of this phase with automation of the other Incident Management Functions such as resource demobilization, planning, logistics, and finance.”

    “Given the complexity and importance of community within this crisis, we believe it’s our duty to share our approach and the application we were able to quickly develop on the Now Platform. That’s why we have worked with ServiceNow to make our application freely available to other governmental entities. By digitizing these processes, responding to an emergency does not have to create an emergency to coordinate,” McNamara concluded.

    Customer care plan

    ServiceNow has launched a customer care plan to support its customers as they focus on maintaining business operations during the COVID‑19 pandemic. This includes a commitment to maintaining virtually 100% uptime for ServiceNow instances; and launching a Now Community forum where customers and partners can interact with other customers, as well as an Apps Suggestions portal, where customers and partners can provide their ideas for COVID‑19 related apps or features.

    In addition to the State of Washington’s Emergency Response Operations app, ServiceNow has developed and introduced three, free of charge community apps to benefit all customers. The additional apps include:

    • Emergency Outreach: during a crisis, this workflow leverages the Now Platform to help companies connect with employees to assess the impact. Employers can reach out by email to provide information and safety measures and request a response to confirm if employees are safe and where they are located. Employers can also leverage the ServiceNow Now Mobile App to send push notifications to employees via mobile to get response.
    • Emergency Self Report: this workflow helps an employee notify their employer that they are self‑quarantined and when the employee will return to work, and provides workflow support for the employer.
    • Emergency Exposure Management: when a company becomes aware that its employee is diagnosed with an illness, this workflow helps the employer identify other people who might have been exposed based on the employee’s meetings history and job location.

    More information about ServiceNow’s customer care plan, including accessing the community apps, can be found at servicenow.com/crisisresponse.

    Customer support

    As a global company, ServiceNow has critical business functions, including technical support and cloud operations, distributed in regions around the world. This model will help ensure consistent, world‑class customer support and service levels for its customers.

    The company is committed to maintaining virtually 100% uptime for ServiceNow instances to ensure that customers have all of the capabilities available to them to continue their operations. ServiceNow maintains an Advanced High Availability Architecture with the ability to run a customer’s production application from a pair of data centers located in geographically different regions.

    ServiceNow’s business continuity plan covers the ability for our cloud operations and technical support teams to work remotely in a safe and secure manner so they can continue to serve the company’s customers. All remote access happens using secure connections and multifactor authentication.

    ServiceNow’s Knowledge 2020 customer event goes digital

    In order to protect the health and safety of its customers, partners and extended community, ServiceNow’s Knowledge 2020 event will become a digital community experience. This digital event, which starts on May 5, replaces the in‑person event scheduled May 3‑7 in Orlando, FL. The Knowledge 2020 digital experience will showcase all the ways to unlock productivity through modern digital workflows, highlight the latest customer and platform innovations, and inspire the ServiceNow community to continue to create great experiences and unlock productivity for businesses.

    Protecting our employees

    ServiceNow has taken action to maximize the well‑being and safety of its 10,000‑plus global employees, office staff and communities. As part of its efforts, the company:

    • Has asked all employees globally to work from home, effective March 11th, in an effort to encourage social distancing;
    • Is continuing to compensate all full‑time and part‑time workers, contractors and support staff during this work‑from‑home period; and
    • Is requiring that employees avoid business travel unless it’s deemed business‑critical, and is within their own country.

    Community giving

    Across ServiceNow’s global community, we recognize that healthcare workers on the frontlines of COVID‑19 are in need of support. These workers are in need of supplies, such as masks, protection suits, goggles and medical testing equipment, as well as basic necessities, such as food, lodging, training and support. ServiceNow is making donations to the International Medical Corps and the CDC Foundation totaling $100,000 to support these efforts.

    About ServiceNow

    ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. For more information, visit: www.servicenow.com.

    © 2020 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

    # # #

    For more information:

    ServiceNow PR
    Penny Bruce
    (408) 893‑0601
    [email protected]

    Posted 3.18.2020
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