• Patient ID Now Coalition Pleased Congress is Addressing Patient Misidentification

    CHICAGO – July 31, 2020 – Patient ID Now, a coalition of leading healthcare organizations, including the American College of Surgeons, the American Health Information Management Association (AHIMA), the College of Healthcare Information Management Executives (CHIME), Healthcare Information and Management Systems Society (HIMSS), Intermountain Healthcare and Premier Healthcare Alliance, is pleased that the U.S. House of Representatives voted to remove the longstanding ban in its Labor, Health and Human Services, Education, and Related Agencies appropriations bill that stifles innovation around patient identification.

    The recently launched coalition is bringing attention to the critical challenges of patient misidentification that afflict the country’s health system. Failure to accurately identify patients to their data raises patient safety and quality of care concerns, and those concerns have been exacerbated during the COVID-19 pandemic. An archaic section of the federal budget has prevented the US Department of Health and Human Services from working with the private sector to develop a nationwide patient identification strategy, but today the House of Representatives, with leadership on this issue from Representative Bill Foster (D-IL) and Representative Mike Kelly (R-PA), took an important step forward in repealing this ban.

    “We are very excited that the House of Representatives has taken this step towards addressing the harmful effects of patient misidentification,” said AHIMA CEO Wylecia Wiggs Harris, PhD, CAE. “This bipartisan effort is a true demonstration of lawmakers working to protect patient safety, public health, and lessening the burden on the health system.”

    Properly matching patients and their data not only improves care but is vital in the response to the current pandemic. Accurate identification of patients is one of the most difficult operational issues during a public health emergency. Field hospitals and temporary testing sites intensify these challenges, and laboratories have reported difficulties returning COVID-19 results to the correct patients because of lack of comprehensive patient demographic data. Ensuring the correct patient medical history is accurately matched to the patient is critical for future patient care, patients’ long-term access to their complete health record, and for tracking the long-term effects of COVID-19.

    “The coronavirus pandemic continues to demonstrate the importance of accurately identifying patients and matching them to their medical records. Today marks another milestone in keeping patients safe with the passage of the Foster-Kelly Amendment in the House, bringing us closer to a national patient identification solution,” said CHIME CEO Russ Branzell. “Representatives Foster and Kelly continue to be strong advocates for patients and CHIME is proud to continue working with them to eliminate preventable medical errors and deaths because of patient identification and matching mistakes.”

    Here is what leaders of other coalition member organizations said about the recent vote:

    • “Accurately matching patients to their health information is critical to delivering safe, efficient and high-quality care during the COVID-19 pandemic and beyond. Today, the House took an important step to removing a major impediment to patient matching and identification, which is putting patients at risk, increasing healthcare costs, perpetuating inefficiencies in care delivery and coordination, and undermining efforts to achieve nationwide interoperability.” — Blair Childs, Senior Vice President, Public Affairs, Premier healthcare alliance
    • “On behalf of our patients and caregivers, Intermountain Healthcare applauds House passage of the Foster-Kelly Amendment and looks forward to a future in which patients can accurately, safely, and consistently be matched to their health data across the care continuum.”  — Ryan Smith, Vice President and Chief Information Officer, Intermountain Healthcare
    • “HIMSS applauds the House of Representatives for taking decisive action to eliminate the outdated and harmful appropriations ban on a unique patient identifier and permit HHS to actively engage in developing a national patient matching strategy. We encourage the Senate to include similar language in their appropriations bill, so the healthcare community can take action to advance patient safety through interoperable digital health information exchange.”— Hal Wolf, President and CEO, HIMSS

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    About Patient ID Now

    Patient ID Now is a coalition of healthcare organizations representing a wide range of healthcare stakeholders committed to advancing through legislation and regulations a nationwide strategy to address patient identification. Founding members include the American College of Surgeons, the American Health Information Management Association (AHIMA), the College of Healthcare Information Management Executives (CHIME), Healthcare Information and Management Systems Society (HIMSS), Intermountain Healthcare and Premier Healthcare Alliance.

    Posted 7.31.2020

  • Allscripts and Microsoft extend strategic alliance to transform cloud-based health IT solutions Allscripts and Microsoft extend strategic alliance to transform cloud-based health IT solutions

    Five-year extension will support Allscripts’ cloud-based Sunrise electronic health record and drive co-innovation

    CHICAGO, Ill., and REDMOND, Wash. – July 13, 2020 – Today Allscripts (MDRX: NASDAQ) and Microsoft Corp. announced the extension of their long-standing strategic alliance to enable the expanded development and delivery of cloud-based health IT solutions. The five-year extension will support Allscripts’ cloud-based Sunrise™ electronic health record, making Microsoft the cloud provider for the solution and opening up co-innovation opportunities to help transform healthcare with smarter, more scalable technology. The alliance will enable Allscripts to harness the power of Microsoft’s platform and tools, including Microsoft Azure, Microsoft Teams and Power BI, creating a more seamless and highly productive user experience. Allscripts is an award-winning Microsoft partner with past recognitions including 2019 U.S. Healthcare Partner of the Year and 2017 Global Healthcare Partner of the Year (Public Sector), and most recently received Microsoft’s 2020 Health Innovation – Reimagine Healthcare award for its subsidiary 2bPrecise.

    Sunrise is an integrated EHR that connects all aspects of care, including acute, ambulatory, surgical, pharmacy, radiology and laboratory services including an integrated revenue cycle and patient administration system. Sunrise is a clinician-friendly, evidence-based single platform with integrated analytics that helps deliver better health outcomes in hospitals around the world.

    Cloud-based Sunrise will offer many added benefits beyond the on-premise version that will improve organizational effectiveness, solution interoperability, clinician ease of use and an improved patient experience. Client benefits include a subscription model delivering faster implementations and lower annual upgrade costs, helping organizations leverage the software without increasing burdens on their internal IT resources. The cloud-based Sunrise solution will provide enhanced security, scalability and flexibility, as well as the opportunity to add new capabilities quickly as business needs and the cloud evolve. The cloud-based solution will also include expanded analytics and insights functionality that can quickly engage with the Internet of Things. Finally, the cloud-based Sunrise solution will include a marketplace that enables healthcare apps and third parties to easily integrate with a hospital EHR. Allscripts clients will begin to see these updates by the end of 2020.

    “The COVID-19 pandemic will forever change how healthcare is delivered, and provider organizations around the world must ensure they are powered by innovative, interoperable, comprehensive and lower-cost IT solutions that meet the demands of our new normal,” said Allscripts Chief Executive Officer Paul Black. “Healthcare delivery is no longer defined by location—providers need to have the capability to reach patients where they are to truly deliver the care they require. Cloud solutions, mobile options, telehealth functionality—these are the foundational tools for not just the future of healthcare, but the present. Collaborating with Microsoft, the leader in the public cloud sector, we will efficiently deliver the tools caregivers need to improve the clinical outcomes of their patients and operational performance of their organizations.”

    “Through our strategic alliance with Allscripts, we aspire to be a transformational force in the healthcare industry, delivering smarter, innovative solutions that power the essential human connections of care delivery and create a healthier future for patients worldwide,” said Microsoft vice president of US Health and Life Sciences Patty Obermaier. “At Microsoft, we believe the future of healthcare is an interoperable one, where cloud-enabled solutions will be critical in putting patients fully in charge of their own healthcare information. With this collaboration, Allscripts is working to make that future a reality.”

    About Allscripts

    Allscripts (NASDAQ: MDRX) is a leader in healthcare information technology solutions that advance clinical, financial and operational results. Our innovative solutions connect people, places and data across an Open, Connected Community of Health™. Connectivity empowers caregivers to make better decisions and deliver better care for healthier populations. To learn more, visit www.allscripts.com, Twitter, YouTube and It Takes A Community: The Allscripts Blog.

    About Microsoft

    Microsoft (Nasdaq “MSFT” @microsoft) enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more.

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    © 2020 Allscripts Healthcare, LLC and/or its affiliates. All Rights Reserved.

    Allscripts, the Allscripts logo, and other Allscripts marks are trademarks of Allscripts Healthcare, LLC and/or its affiliates. All other products are trademarks of their respective holders, all rights reserved. Reference to these products is not intended to imply affiliation with or sponsorship of Allscripts Healthcare, LLC and/or its affiliates.

    Disclaimer

    • The information contained in this press release is for informational purposes only. Microsoft makes no warranties, express or implied, in this press release.
    • Nothing in this press release modifies any of the terms and conditions of Microsoft’s written and signed agreements. This is not an offer and applicable terms and the information provided is subject to revision and may be changed at any time by Microsoft.
    • This press release does not give you or your organization any license to any patents, trademarks, copyrights, or other intellectual property covering the subject matter.
    • All processes, tools and functionality described in this press release are proposed.
    • The information contained in this press release represents the current view of Microsoft on the issues discussed as of the date of the release. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of this release.

    For more information contact:

    Investors:

    Stephen Shulstein

    312-386-6735

    [email protected]

     

    Media:

    Concetta Rasiarmos

    312-447-2466

    [email protected]

    Microsoft Media Relations, WE Communications for Microsoft, (425) 638-7777, [email protected]

    Posted 7.30.2020

  • Allscripts clients dedicated to patient health throughout COVID-19 pandemic

    Organizations around the globe taking action to ensure effective care delivery

    CHICAGO – July 23, 2020 – Since the beginning of the COVID-19 pandemic, Allscripts (NASDAQ: MDRX) and its clients have taken significant actions to ensure effective care delivery in the communities they serve. With unwavering dedication to patient health, caregivers from both large hospital systems and independent physician practices around the world continue to excel in the face of the unprecedented crisis to help manage their patients and combat the spread of the virus.

    New York State’s largest health system and longtime Allscripts partner, Northwell Health, was at the epicenter of the outbreak in its initial stages. The system is powered by more than 72,000 clinicians and administrators and many of its facilities use the Sunrise electronic health record to treat patients and analyze data to identify trends to help improve patient outcomes amidst the pandemic.

    “COVID-19 is impacting patients in ways we have never seen before, and it’s critical we study the vast amount of data we’ve collected to continue to refine our treatment plans,” said Northwell Health Senior Vice President and Deputy Physician-in-Chief Thomas McGinn, MD, MPH. “With Allscripts as our trusted partner and its solutions in our arsenal, we’re tackling the spread of the disease and learning how to better manage this crisis.”

    Working alongside them as their trusted partner, Allscripts has helped healthcare organizations rapidly implement telehealth capabilities to enable virtual patient visits at many organizations. Throughout the COVID-19 experience, more than 100 Allscripts clients have selected FollowMyHealth Telehealth, which creates engagement of patients in their homes and fosters increased communication between them and their healthcare providers.

    Hackley Community Care Center—located in Muskegon Heights, Michigan—recently and very quickly enabled virtual patient visits using Allscripts Professional EHR Mobile and FollowMyHealth. The accomplishment meant its more than 50 caregivers in 14 locations seeing 300–350 patients a day could meet the COVID-19 pandemic head on while still serving all of its patients.

    Megan Byrne, Hackley Assistant Operations Manager, said, “We had been using FollowMyHealth for five years, so when the pandemic hit, we already had the first step rolling for our patients. It was a good experience for them because it wasn’t something new. In an uncomfortable time for patients unable to see providers in person, the fact that they already had the technology on their phones, laptops and tablets made a huge difference in continuity of care.”

    As the United Kingdom’s Dudley Group NHS Foundation Trust began preparing for the coronavirus outbreak, it decided to accelerate the deployment of the dbMotion Solution.

    “Allscripts collaborated with the Trust to deploy the critical solution in only a matter of weeks, quickly helping position us to have access to the information we need to effectively meet the very high demand for acute patient care,” said Adam Thomas, Dudley Group’s Chief Information Officer.

    In March in Australia, SA Health completed its Sunrise implementation at Royal Adelaide Hospital, the state’s flagship hospital. The health system implemented several innovations to ensure that all COVID-19 cases were prioritized and effectively managed, leveraging Sunrise’s full capabilities to successfully manage the influx of COVID-19 patients.

    SA Health Chief Digital Health Officer Bret Morris said, “Sunrise EHR has been an important instrument in managing COVID-19 and the ability to adapt the solution at pace has enabled us to be nimble and powered excellent case traceability of patients as they moved through our system.” Using the CarePort Health care coordination platform, hospitals in Michigan were enabled to proactively communicate COVID-19 testing status to post-acute providers, both pre- and post-discharge. As a result, post-acute providers could take necessary measures to protect staff and patients, as well as manage the use of personal protective equipment. CarePort also enabled hospitals to more easily identify post-acute providers accepting COVID-19 positive patients, minimizing time spent by discharge planners and case managers calling individual facilities to determine their capabilities and capacity. This was especially critical as hospitals across the state reached or exceeded capacity during the COVID-19 surge.

    In addition, Veradigm, an Allscripts subsidiary focused on the payer and life sciences market, co-founded the COVID-19 Research Database, a repository of HIPAA-compliant, de-identified and limited patient-level data sets that are intended to be made available to public health and policy researchers pro-bono, enabling them to extract insights to help combat the COVID-19 pandemic. Veradigm also implemented new clinical workflows into its electronic health record to enable physicians to better identify patients at risk for the disease.

    “By leveraging existing solutions and implementing new, innovative tools specifically designed to address the novel coronavirus, caregivers will continue to be positioned to meet the evolving challenges of the pandemic head on, as the healthcare industry navigates a volatile present and moves toward an uncertain future,” said Allscripts Chief Executive Officer Paul Black. “We’re proud to stand shoulder to shoulder with our clients and they continue to fight, every day, to ensure the health of their patients throughout this challenging time.”

    About Allscripts

    Allscripts (NASDAQ: MDRX) is a leader in healthcare information technology solutions that advance clinical, financial and operational results. Our innovative solutions connect people, places and data across an Open, Connected Community of Health™. Connectivity empowers caregivers and consumers to make better decisions, delivering better care for healthier populations. To learn more, visit www.allscripts.com, Twitter, YouTube and The Allscripts Blog.

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    © 2020 Allscripts Healthcare, LLC and/or its affiliates. All Rights Reserved.

    Allscripts, the Allscripts logo, and other Allscripts marks are trademarks of Allscripts Healthcare, LLC and/or its affiliates. All other products are trademarks of their respective holders, all rights reserved. Reference to these products is not intended to imply affiliation with or sponsorship of Allscripts Healthcare, LLC and/or its affiliates.

    For more information contact:

    Investors:

    Stephen Shulstein

    312-386-6735 [email protected]

    Media: Concetta Rasiarmos

    312-447-2466 [email protected]

    Posted 7.30.2020

  • Healthcare Organizations Maximize Staffing Agility, Success with Workforce Dimensions from Kronos

    LOWELL, Mass., Jun 15, 2020

    Accelerated innovation in healthcare to augment personnel staffing, scheduling, benefit payment, and enterprise-wide resource planning in this unusual time highlights crucial demand for Workforce Dimensions from Kronos Incorporated. The cloud-native, AI-powered solution transforms the delivery of value-based care by simplifying workforce management and human capital management (HCM) processes to equitably match labor supply with demand, enhance critical decision making, and optimize both the employee experience and patient satisfaction in today’s evolving digital healthcare system.

    News Facts

    • Kronos delivers agile solutions and services to more than 3,500 hospitals and 10,000 post-acute providers, including more than 1 million essential healthcare workers adopting Workforce Dimensions and its flexible, easy-to-use suite of human resources (HR), pay, scheduling, talent management, and timekeeping solutions.
      • With the emergency response unit configuration in Workforce Dimensions, hospitals can manage essential resources in the moment, taking a coordinated approach to filling disaster-related and non-traditional staffing needs. In times of need, this centralized virtual staging area allows managers to digitally schedule, assign, and track resources across departments, pop-up hospitals, testing sites, and other locations.
      • As hospitals react quickly to changes in patient volume, managers leverage virtual dashboards to identify short-staffed departments or open shifts and instantly transfer available staff resources inside the scheduling software to where they are needed, all in accordance with established labor models and staffing regulations.
      • Embedded analytics simplify complex workforce planning across the enterprise by enabling organizations to monitor and measure productivity trends in real time. Easy-to-interpret insights and key performance indicators (KPIs) help managers quickly determine if targets for labor hours, overtime, and costs are being met, empowering them to take quick and corrective action.
      • Analyzing workforce data and benchmarking performance trends over time and across decentralized systems is possible with expertise from Kronos Professional Services to guide long-term decision making, budgetary decisions, and financial forecasting models.
      • Automation helps to streamline employee contact tracing in the workplace: A new Kronos reporting capability analyzes time and attendance data in Workforce Dimensions to quickly identify employees who were clocked in at the same time and same location as a co-worker testing positive for COVID-19 or other communicable disease.
    • Hospitals increasingly rely on Workforce Dimensions to mobilize staff, monitor and minimize fatigue risks, and maximize resources – while building an engaged workforce.
      • Mobile self-service capabilities enable staff to work where they want or wherever they are most needed, which allows organizations to scale quickly during emergent situations. Employees can complete important actions from their mobile device – like clocking in and out, checking schedules, and requesting time off – while managers can broadcast open shifts and fill coverage gaps, communicate schedule changes, and stay connected to the reliable data they need to make informed decisions within any care setting.
      • Workload-based forecasting and scheduling streamline care delivery and fatigue management: Nurse leaders can equitably distribute workload based on level-of-care intensity and create balanced schedules from intelligent volume forecasts reflecting real patient flow patterns.
      • Simplifying daily tasks, Workforce Dimensions empowers staff to set their own schedule preferences and availability, swap and choose open shifts, request time off, and ultimately reclaim work-life balance. Schedules can be built using AI-based recommendations that factor how much time employees should have off between shifts, or the maximum hours they can work in a given period, and alert managers to potential future compliance or policy violations.
    • To help organizations achieve exceptional outcomes faster, Kronos customer success and strategic healthcare advisory teams, along with systems integrators intimately familiar with healthcare IT strategy and infrastructure, funnel personalized implementation support to health systems, hospitals, and post-acute providers.
    • Through a robust technology partner network and enterprise application marketplace, Kronos fosters close, active collaboration with leading healthcare-focused software providers and developers leveraging the open and extensible Kronos D5 platform to expand on the capabilities of Workforce Dimensions.

    Supporting Quotes

    • Nanne Finis, RN, MS, chief nurse executive, Kronos
      “As organizations begin to reflect on all that has been accomplished in a short span of time – specifically, working across their own environments to rapidly deploy and execute change in the face of a public health emergency – it is critical that leaders commit to sustaining these agile processes and creating long-term resiliency in their operations. Workforce Dimensions can strategically support these organizations in their preparedness and extraordinary response initiatives, in particular helping to maximize their nursing workforce, which is critical to safeguarding public health.”

    Supporting Resources

    About Kronos Incorporated

    Kronos is a leading provider of workforce management and human capital management cloud solutions. Kronos industry-centric workforce applications are purpose-built for businesses, healthcare providers, educational institutions, and government agencies of all sizes. Tens of thousands of organizations — including half of the Fortune 1000® — and more than 40 million people in over 100 countries use Kronos every day. Kronos merged with Ultimate Software on April 1, 2020, to create one of the world’s most innovative HCM and workforce management companies. Visit www.kronos.com. Kronos: Workforce Innovation That Works. 

    About Ultimate Software

    Ultimate Software is a leading global provider of cloud human capital management (HCM) and employee experience solutions, with more than 51 million people records in the cloud. Ultimate’s award-winning UltiPro delivers HR, payroll, talent, and time and labor management, as well as HR service delivery solutions. Founded in 1990, Ultimate is headquartered in Weston, Florida, and employs more than 6,000 professionals. To learn more, visit www.ultimatesoftware.com. Ultimate Software: People First.

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    © 2020 Kronos Incorporated and Ultimate Software. All rights reserved. Kronos and the Kronos logo are registered trademarks and Workforce Innovation That Works is a trademark of Kronos Incorporated or a related company. See a complete list of Kronos trademarks. UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks, if any, are property of their respective owners.

    Posted 7.27.2020

  • TRIMEDX ANNOUNCES PARTNERSHIP WITH MEDIGATE TO PROVIDE REAL-TIME VISIBILITY INTO CONNECTED MEDICAL DEVICES, LAUNCHES EXPANDED OFFERINGS FOR HEALTH SYSTEMS

    Comprehensive clinical asset management and cybersecurity program will revolutionize health systems’ understanding of medical device utilization and introduce next-generation device safety & security protection

    INDIANAPOLIS‒Healthcare technology company TRIMEDX, an industry-leading provider of clinical asset management solutions for health systems’ clinical engineering services, announced a strategic partnership with Medigate―a dedicated medical device security and asset management solution firm―to meet the unique demands of clinical asset management (CAM) and medical device safety and security for healthcare systems. This coincides with TRIMEDX’s launch of its new CAM Advanced and CYBER Advanced product offerings, which makes it uniquely able to offer comprehensive, real-time data along with enhanced visibility to guide providers in improving their overall performance―improving financial health, reducing risk and improving patient/clinician satisfaction.

    Through this partnership, TRIMEDX and Medigate deliver an integrated solution that merges the TRIMEDX CAM Advanced and CYBER Advanced solutions with Medigate’s real-time visibility, utilization data and threat/vulnerability detection. “Leveraging the power of cybersecurity monitoring, the depth and breadth of device-level data, analytics, and the skills and expertise of our field associates and leadership, TRIMEDX delivers a best-in-class portfolio designed to manage the full lifecycle of a hospital or health system’s clinical assets,” says TRIMEDX CEO Henry Hummel.

    Advanced, real-time utilization insights

    According to Deloitte Development LLC in July 2018, 68% of medical devices are projected to be connected devices by the year 2025. With cyberattacks rising exponentially each year, the security of connected medical devices has never been more critical. And since the onset of the COVID-19 pandemic, TRIMEDX’s cybersecurity team has seen the number of cyber threats increase from an average of 19/month to 80+/month during pandemic response efforts.

    “As more medical devices are integrated into clinical networks, real-time connected medical device utilization data, in lieu of estimates, or manual collection of data over time, adds greater accuracy to emergency preparedness and capital planning initiatives across hospitals and health systems,” says LeAnne Hester, TRIMEDX chief marketing officer.

    The Medigate platform discovers and precisely identifies every connected device on a clinical network, automatically doing so, in real-time, through proprietary algorithms specifically built to identify devices and communication protocols. “The foundation of our work together is around leveraging the strengths of both organizations,” says Jonathan Langer, CEO and co-founder of Medigate. “The combined value of TRIMEDX’s clinical engineering expertise with Medigate’s deep technology specific to healthcare cybersecurity will fuel the TRIMEDX operation with even greater actionable and accurate data in providing high-value service and information.”

    Industry-leading threat detection and remediation

    Through this partnership, Medigate and TRIMEDX address device safety and security monitoring, threat detection and remediation in a closed-loop system, marrying best-in-class industry expertise in both technology and people. Medigate’s platform continuously reviews network activity, quickly identifying anomalies that are escalated for review, while a dedicated team of TRIMEDX clinical engineering cyber specialists proactively searches for known vulnerabilities, monitors supplier response to known risks, and applies approved patches.  In addition, recognizing the unique expertise required to manage the cyber risk of medical devices, all members of the TRIMEDX Cybersecurity Team receive approximately 200 hours of dedicated training through the TRIMEDX CYBER Academy.  All data is tracked through the TRIMEDX proprietary work order system to keep clients continually apprised on the status of remediation.

    “This is a fundamental shift from a manual process of capturing data to automatic, real-time cybersecurity monitoring of connected devices across clinical networks,” says Doug Folsom, TRIMEDX chief information officer. “Real-time device data is securely captured and analyzed, enabling us to create visibility and deliver the most powerful and comprehensive Clinical Asset Management solution. Utilization, combined with our clinical asset benchmarks, provide objective data for health systems as they make decisions around replacing, disposing of or reallocating medical devices, leading to savings in operational and capital expense.”

    Partnership expands TRIMEDX product offerings

    Building on its strong foundation of clinical asset management, now TRIMEDX introduces its CAM Advanced and CYBER Advanced offerings to its clients. Leveraging the power of the Medigate platform, TRIMEDX is taking technology enablement to the next level.

    The CYBER Advanced offering brings greater inventory accuracy through the collection and maintenance of key attributes of connected and connectable medical devices. It also provides real-time monitoring of vulnerabilities, alerts, recalls as well as the detection of potential suspicious behavior; along with more efficient remediation workflow and a supplier scorecard that allows clients to make more informed medical device purchasing decisions. It introduces a first-in-industry, advanced cybersecurity risk score to gain visibility of device risk profile as well as overall security risk posture. This comes along with a dedicated CYBER team that proactively identifies cyber vulnerabilities and on-site CYBER specialists for all aspects of cybersecurity remediation.

    The CAM Advanced solution transforms capital planning initiatives into a dynamic, data-driven, objective process that establishes spending priorities and maximizes equipment ownership. The Advanced offering includes the TRIMEDX proprietary RUDR ScoreSM―a proprietary score that drives objective decision making around clinical asset replacement, upgrade, disposition or reallocation. It also contains advanced benchmarking of client data against national data on over 4.2M clinical assets in its proprietary data warehouse, as well as integration with the Medigate platform for utilization data and sophisticated cyber risk scoring to support targeted decision making.

    “The healthcare industry is a mission-critical environment,” says Hummel. “In working with our early adopters of our Advanced solutions, we have demonstrated a level of precision and accuracy along with reliability and credibility achieved in real time. TRIMEDX will operate in an even more proactive way for its clients.”

    Posted 7.21.2020

  • DrFirst Introduces CareComplete to Connect Payers and Providers with Medical Information in Clinical Workflows

    EHR-integrated solution enables practical interoperability; shares information in real-time at the point of care, specific to patients and their insurance benefits

    ROCKVILLE, Md., July 21, 2020 – For years, payers and healthcare providers have struggled to exchange patients’ up-to-the-minute medical histories and insurance coverage details within electronic health record (EHR) workflows at the point of care. DrFirst, a pioneer in technology, support, and services that connect people at touchpoints of patient care, is introducing CareComplete to bridge these gaps. CareComplete responds to physicians’ calls for tools that eliminate information silos and reduce healthcare delivery complexity so patients can get the care they need more quickly and affordably.

    Designed for multi-payer adoption, CareComplete is a unique solution that unites a patchwork of medical records (regardless of a physician’s medical specialty or EHR) with clinical documentation and shares the current details between health plans and clinicians in near real-time. By combining payer data, such as medical benefits and cost estimates, with provider details on recent treatments and testing, CareComplete presents a more comprehensive patient health record to providers during patient visits. With its seamless integration into EHRs, providers no longer need to log into multiple payer portals for member-specific health and benefits information. With CareComplete, clinicians can:

    • View recent health history, including treatment and hospital discharge details that payers have gathered from providers, presented in an intuitive format consistent with the provider’s EHR
    • Make informed care decisions based on a more complete view of a patient’s medical record and insurance benefits
    • Discuss out-of-pocket costs with patients based on price transparency tools available for laboratory tests and other covered medical procedures
    • Identify immediately whether or not prior authorization is needed and its specific requirements, helping to avoid healthcare delays
    • See gaps in care that can be addressed during the office visit, including essential immunizations and wellness checks
    • Expedite referrals to appropriate specialists that participate in a patient’s health plan, based on out-of-pocket costs, outcomes, and proximity

    “CareComplete is a game-changer because it fills in the information gaps between providers and insurance companies in real-time and makes this essential medical background on patients available to all members of a patient’s care team,” said G. Cameron Deemer, president of DrFirst. “Clinicians don’t have time to waste accessing multiple payer portals to find the information they need. With CareComplete, we give providers the deeper insights they need for more meaningful discussions with patients while they are face to face.”

    CareComplete currently allows end-user access to DrFirst’s integration with United Healthcare’s Point of Care Assist Platform, which delivers the medical records of UnitedHealthcare members to providers within workflow for real-time insights into patient care. The CareComplete platform is designed and available now for integration with other payers.

    About DrFirst

    Since 2000, DrFirst has pioneered healthcare technology solutions and consulting services that securely connect people at touchpoints of care to improve patient outcomes. We create unconventional solutions that solve care collaboration, medication management, price transparency, and adherence challenges faced in healthcare. We unite the Healthiverse—the interconnected healthcare universe—by providing our clients with real-time access to the information they need, exactly when and how they need it, so patients get the best care possible. DrFirst solutions are used by nearly 300,000 healthcare professionals, including more than 100,000 prescribers, nearly half of the EHRs in the U.S., and more than 1,400 hospitals in the U.S. and Canada. To learn more, visit www.DrFirst.com and follow @DrFirst.

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    DrFirst Media Contact

    Sofia Kosmetatos

    Amendola Communications

    646-431-8423

    [email protected]

    Posted 7.21.2020

  • Capsule Issued Authority to Operate from Defense Health Agency

    PARTNERS WITH MISSION FIRST SOLUTIONS TO SUPPORT TELE-CRITICAL CARE NETWORK CONNECTING CLINICIANS AND REMOTELY MONITORED PATIENTS IN THE U.S. ARMED FORCES

    ANDOVER, MA—JULY 20, 2020—Capsule Technologies announced today that it had received an Authority to Operate (ATO) declaration from the Defense Health Agency (DHA) for the company’s clinical surveillance and medical device connectivity technologies. Capsule can now support clinicians in delivering tele-critical care and remote patient monitoring to hospitalized members of the U.S. Armed Forces around the world.

    The DHA is a joint, integrated combat support agency that manages healthcare delivery for active-duty armed forces personnel in both peacetime and wartime.

    Earning the ATO was a comprehensive, multi-phase process originally initiated by Bernoulli Health before Capsule acquired the company in 2019. The phases included several levels of agency reviews, testing and stringent security assessments. To manage the ATO process and on-going requirements, Capsule has partnered with Mission First Solutions for its decades of experience helping IT companies to meet the requirements of federal and state government contracts.

    Per the ATO certificate, Capsule’s medical device connectivity and clinical surveillance solutions will be deployed on DHA’s Medical Community of Interest (MedCOI) network, a global, purpose-built virtual private network where Military Health System (MHS) applications are hosted and accessed by over 116,000 users, serving more than 9.5 million beneficiaries. Specialists practicing in MHS hospitals will collaborate with clinicians located in other facilities to manage critical care patients.

    LIVE, STREAMING DATA CAPTURE AND CLINICAL DECISION SUPPORT

    The first phase of the Capsule deployment on MedCOI will be to support remote monitoring and tele-critical care across the entire Defense Health Agency worldwide, with significant expansion plans.  Capsule’s technology will be used to capture and analyze live, streaming data from patients’ critical care monitoring and therapy devices to support clinical decision making.

    “We are proud to serve the brave men and women of the American Armed Forces and honored to be supporting their physicians and other clinicians delivering the safest, highest-quality care,” said Hemant Goel, chief executive officer of Capsule Technologies. “Earning this ATO is a testament to the security rigor, scalability and robustness of our technology. We look forward to humbly serving U.S. troops and the clinicians caring for them to achieve the best possible outcome for those who sacrifice so much for the benefit of so many.”

    ABOUT CAPSULE TECHNOLOGIES

    Capsule Technologies is a leading global provider of medical data technologies for hospitals and healthcare organizations. Our Medical Device Information Platform — comprised of device integration, vital signs monitoring, and clinical surveillance solutions — captures streaming clinical data from connected systems and transforms it into context-rich information for clinical documentation, alarm management, patient surveillance, decision support, predictive analytics, clinical research and more. End-to-end data management and connectivity supports better collaboration and communication between clinicians and departments. More than 2,900 global clients leverage our platform to improve patient safety, simplify workflows and raise overall satisfaction throughout the hospital and across care settings. Learn more at www.capsuletech.com.

    MEDIA CONTACT:

    Philip Anast
    Amendola Communications for Capsule Technologies, Inc.
    (312) 576-6990
    [email protected]

    Posted 7.20.2020

  • Impact Advisors Named to Modern Healthcare’s Best Places to Work in Healthcare List for 11th Consecutive Year

    CHICAGO (July 15, 2020) — Impact Advisors, a leading provider of strategy, performance excellence, revenue cycle management, ERP, implementation, and technology consulting services to the healthcare industry, has been recognized as one of Modern Healthcare’s Best Places to Work in Healthcare for the 11th consecutive year. Specific rankings will be revealed during Modern Healthcare’s virtual awards ceremony on Oct. 10.

    “We are especially proud and honored to be named to Modern Healthcare’s Best Places to Work List this year,” said Andy Smith, president and co-founder of Impact Advisors. “Our associates are our most valuable asset and we have worked hard to ensure culture remains a top priority during a trying year. We will continue to focus on our people while also providing the highest level of results to our clients.”

    Modern Healthcare’s Best Places to Work in Healthcare recognition program, now in its 13th year, honors companies throughout the industry that empower employees to provide patients and customers with the best possible care, products, and services. Each year, 150 companies are recognized on the list, which is compiled using information gathered from employers and employees of companies with at least 25 employees. Employees are surveyed to evaluate their employer in several areas, including leadership and planning, culture and communications, role satisfaction, working environment, relationships with supervisors, training and development, pay and benefits, and overall satisfaction. To view the complete alphabetical list of honorees, click here.

    “We can’t wait to celebrate this wonderful recognition with our associates,” said Michael Nutter, vice president and happyologist at Impact Advisors. “Since the very beginning of the pandemic and the various challenges that have come with it, we have kept our Impact family members well-informed through frequent and transparent communications that have been most appreciated by our team. Receiving this Best Place to Work recognition reinforces that we are achieving our goal to consistently create a positive Impact for our employees and their families as well as our clients.”

    The firm continuously invests in opportunities for its team to enhance their capabilities and provides year-round employee engagement events and activities. Associates are encouraged to participate in the firm’s team-focused health and wellness program, Health Waves, and its virtual “fun” program, Culture Waves, featuring themed activities related to events like the Oscars, March Madness, and the Kentucky Derby. Additionally, Impact Advisors celebrates each associate through promoting professional development as a priority, as well as a formal coaching program.

    In addition to Modern Healthcare’s recognition, Impact Advisors has earned several other workplace awards, including Consulting magazine’s “Best Small Firms to Work For,” Becker’s Healthcare’s “150 Great Places to Work in Healthcare” and Achievers’ “50 Most Engaged Workplaces.”

    About Impact Advisors

    Impact Advisors is a nationally recognized healthcare consulting firm that is solving some of the toughest challenges in the industry by delivering strategic advisory, technology implementation and performance improvement services. Our comprehensive suite of digital health, clinical optimization and revenue cycle services spans the lifecycle of our clients’ needs. Our experienced team has a powerful combination of clinical, revenue, operations, consulting and IT experience. The firm has earned a number of prestigious industry and workplace awards, including Best in KLAS® for 13 consecutive years, Healthcare Informatics HCI 100, Crain’s Chicago Business Fast Fifty, as well as “best place to work” awards from: Modern Healthcare, Consulting Magazine, Becker’s Hospital Review and Achievers. For more information about Impact Advisors, visit www.impact-advisors.com.

     

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    Karli Smith
    Vice President

    Posted 7.15.2020

  • Hyland Healthcare Partners with Life Image to Optimize Data and Imaging Access Between Providers and Patients

    Partnership promotes image exchange with a true zero footprint; improves interoperability between providers

    Hyland Healthcare, a leading provider of connected healthcare enterprise imaging and content services, has partnered with Life Image, the world’s largest medical evidence network providing access to points of care and curated clinical and imaging data. The partnership will improve data and imaging access between healthcare providers and their patients.

    The collaboration between Hyland and Life Image draws on each organization’s vision to help healthcare institutions deliver the best possible care to their patients. Combining Hyland’s enterprise imaging suite, including NilRead enterprise and diagnostic viewer, with Life Image’s digital image exchange network bolsters interoperability within the healthcare ecosystem and provides physicians and other hospital staff with essential access to images from any device, anytime.

    “Our mission is to deliver a complete view of patients’ information to healthcare providers, granting images and content in context and filling the need for an all-encompassing view of data to best understand each patient,” said Colleen Sirhal, chief clinical officer at Hyland. “With Life Image’s global network of 10,000 clinical endpoints connected to 150,000 U.S. providers, our partnership with Life Image provides a scalable, zero-footprint imaging solution with anytime access in its network to enhance clinical efficiency and quality of care.”

    “Our strategic partnership with Hyland Healthcare, a market leader developing essential enterprise imaging and information and process management solutions, will promote universal, enterprise-wide access to images and content while broadening our growth strategy,” said Matthew A. Michela, president and CEO of Life Image. “We’re looking forward to working together to improve access to information and enhance quality of care.”

    For more information about Hyland Healthcare enterprise imaging, visit Hyland.com/Healthcare. For more information about Life Image digital image exchange platform visit LifeImage.com.

    Media Contacts

    Megan Larsen, Hyland Healthcare, +1 440-788-4988, [email protected]

    Ashley Owen, Aria Marketing for Life Image, +1 617-332-9999 x216, [email protected]

    Posted 7.14.2020

  • Suki Launches “Suki Speech Service”

    JUNE 25, 2020 JENNIVINE LEE SIMON

    For more information: 

    [email protected] 

    202-792-7200

    Suki Launches “Suki Speech Service”

    New Voice Platform Offers More Powerful AI Processing And Intent Extractor; Fastest, Most Accurate Voice Assistant In Healthcare

    REDWOOD CITY, Calif. – June 25, 2020 – Suki, the leader in voice AI for health care, announced today Suki Speech Service (S3), a new voice platform for its digital clinical assistant powered by a new, industry-leading intent extractor and voice agent. On the heels of closing a $20 million Series B funding round this spring, Suki has made rapid progress using the funding to enhance its technology. S3 offers clinicians dramatically more flexibility in the voice commands they use and faster, more accurate command responses. This allows doctors to speak more naturally, the way they would with a colleague, and not have to remember rote commands. 

    The Suki digital assistant uses AI, natural language processing, and machine learning to create clinically accurate medical notes and quickly complete administrative tasks, such as retrieving patient information from the EMR. Across its user base, the digital assistant has lowered physicians’ average time per note from more than 13 minutes to just over 3 minutes (76 percent). S3 will allow Suki to further speed up physician workflows and create an improved, more intuitive user experience. 

    “We are proud to introduce what we believe is the most intelligent and responsive voice platform in healthcare,” says Jatin Chhugani, VP of Engineering at Suki. “We’ve incorporated cutting-edge AI concepts such as contextual subword embeddings, neural network-based fast classifiers, and entity extraction models to deliver an intuitive experience for doctors that saves them even more time.”

    S3 now features its most accurate intent extractor, giving users greater flexibility in their commands. For example, a physician can say, “Suki, open my schedule,” or “Suki, show my calendar for today,” and Suki will understand the intent and execute the command. The platform’s intent extractor has been benchmarked at 99.5% accuracy, which is one of the highest among all digital assistants, regardless of sector. The new voice platform is not only more accurate, but also 54% faster.

    “Suki continues to become more versatile. The new ability to give flexible commands and have Suki quickly and accurately carry them out has saved me so much time in my day, and makes it even easier for me to put my full attention on patients,” said Dr. Reza Kermani, a general surgeon in Palmdale, California. “I feel incredibly supported by the Suki team, and my entire practice has benefitted from adopting this new technology—from saved time, to increased revenue, to the very real reduction in burnout among our staff.”

    Paired with the launch of S3, Suki is also announcing a series of new product capabilities for its digital clinical assistant, including:

    • ICD-10 coding in a fast and easy way. Assigning ICD-10 codes is critical for both diagnosing and receiving proper reimbursement for services. Suki’s AI pulls a patient’s previous diagnoses so the doctor can easily add them, and can also automatically add the correct ICD-10 code when there is enough information.
    • Integration with Epic’s EMR system through the App Orchard platform.
    • Android mobile app, allowing clinicians who use an Android smartphone to complete their notes whenever and wherever they choose

    About Suki

    Suki is a voice-enabled digital clinical assistant for doctors that lifts the burden of medical documentation and administrative tasks. Powered by artificial intelligence and natural language processing, Suki creates clinically accurate medical notes and quickly completes administrative tasks such as retrieving patient information from the electronic health record (EHR). Suki understands physicians, adapting to their specialty, clinical setting, and speaking style, becoming more personalized as they use it. Used in dozens of specialties, including family medicine, gynecology, orthopedics, ophthalmology, and cardiology, Suki has been shown to decrease claims denial rates by up to 19 percent by generating highly detailed clinical documentation 76 percent faster. Suki’s team includes technologists from Apple, Google, IBM Watson, and McKinsey, and physicians from the University of California, San Francisco and Stanford. Suki is backed by premier investors such as Venrock, First Round, Flare Capital Partners, Breyer Capital and Marc Benioff. To learn more, visit suki.ai, or follow us on AngelList, Facebook, LinkedIn, and Twitter.

    Posted 7.9.2020

  • Influx of IoT medical devices raises importance of network security among health care organizations

    NEW YORK, December 19, 2019 — Medigate, a dedicated medical device security and asset management solution, today announced it’s joining forces with Cerner Corporation (Nasdaq: CERN), a global health care technology company, to make it easier for healthcare organizations to establish and maintain strong network security, manage medical device security risks and keep operations intact.

    For clients that choose to implement Medigate’s medical device security and asset management, Cerner’s team of cybersecurity experts will be equipped to help accurately inventory IoT and IoMT environments and support creation of effective clinical-based policies that help protect all connected devices and reduce the risk of cyberattacks. Cerner will also offer remediation services to stifle attacks, supporting organizations to get back on track in the event of a cyberattack.

    “With IDC estimating about 41.6 billion IoT devices in the field by 2025, it is extremely important that healthcare organizations have more visibility and control over what’s going on in their clinical network – and that needs to include medical devices and IoT devices,” said Jonathan Langer, CEO of Medigate. “Cerner has spent the last 40 years connecting people and systems within the healthcare industry. Working together will help thousands of health systems establish and maintain better control, to protect their data, ongoing operations and, ultimately, patient care.”

    Together, Medigate and Cerner will provide hospitals and health systems with in-depth visibility into its security with continuous, unobtrusive monitoring of network activity to create a current, detailed medical and IoT device inventory. The in-depth visibility the Medigate solution delivers, coupled with the deep expertise Cerner offers, makes it easy to identify potential security risks and support an appropriate response to effectively protect the integrity and privacy of the clinical network. The platform also supports pre-emptive measures, supporting appropriate remediation to mitigate threats and keep the delivery of patient care safe.

    “It’s important that the healthcare industry proactively work to prevent data breaches and cyberthreats rather than wait to react after the damage has been done,” said Jay Savaiano, Senior Director of Security Solutions at Cerner. “Our work with Medigate is a critical step in the right direction towards effective medical device security across healthcare organizations. We’re committed to helping our clients discover, manage and protect operations from today’s attacks and tomorrow’s threats.”

    For more information about the collaboration, visit the Medigate blog.

    About Medigate:

    Medigate is the industry’s first and leading dedicated medical device security and asset management platform, enabling providers to deliver secure, connected care. Medigate fuses the knowledge and understanding of medical workflow and device identity and protocols with the reality of today’s cybersecurity threats. With Medigate, hospital networks can safely operate all medical devices on their network, enabling deployment of existing and new devices to patients while ensuring privacy and safety.

    About Cerner:

    Cerner’s health technologies connect people and information systems at more than 27,500 contracted provider facilities worldwide dedicated to creating smarter and better care for individuals and communities. Recognized globally for innovation, Cerner assists clinicians in making care decisions and assists organizations in managing the health of their populations. The company also offers integrated clinical and financial systems to help manage day-to-day revenue functions, as well as a wide range of services to support clinical, financial and operational needs, focused on people. For more information, visit Cerner.com, The Cerner Blog, The Cerner Podcast or connect on Facebook, Instagram, LinkedIn or Twitter. Nasdaq: CERN. Smarter Care. Better Outcomes. Healthier You.

    Contacts

    Justin Chinich
    Medigate
    212-453-2113
    [email protected]

    Austin Cozzolino 
    Cerner Corporation
    816-786-2154
    [email protected]

    Posted 7.9.2020

  • Forescout Announces Strategic Partnership with Medigate to Reduce Risk of Medical IoT Devices

    Forescout integrates with and resells Medigate to provide specific focus on device identification, security and operational management for health delivery organizations (HDO’s)

    SAN JOSE, Calif. and NEW YORK, March 05, 2020 (GLOBE NEWSWIRE) — Forescout Technologies, Inc. (NASDAQ:FSCT), the leader in device visibility and control, today announced a strategic partnership with Medigate, a dedicated medical device security and asset management solution, to help healthcare organizations continuously discover, identify, assess and secure all Internet of Medical Things (IoMT), IoT, operational technology (OT) and IT network connected devices. Through this new collaboration, the companies have developed an integration to bring together Medigate’s in-depth IoMT visibility, anomaly detection and lifecycle management capabilities with Forescout’s enterprise device visibility, automated segmentation and incident response capabilities. Forescout will also resell the Medigate Platform.

    “Connected medical devices represent a fast-growing threat attack vector and the lack of device manufacturer standardization and interoperability has created a significant problem for clinical care network operations,” said Pedro Abreu, chief product and strategy officer, Forescout. “The combination of Medigate’s deep knowledge of medical devices and the healthcare industry with Forescout’s breadth of device intelligence adds a new level of cohesive device insight, expertise and security for the healthcare industry.”

    Medigate enables IT, info security, biomedical and clinical engineering teams to identify, monitor and secure every medical device on the clinical network. Utilizing Medigate’s context-rich medical device classification and information, Forescout will enforce granular access control, segmentation and other compliance policies for clinical networks. Forescout will also extend these capabilities across all other connected devices in the health delivery organization for a cohesive, centralized device visibility and control platform.

    The joint offering will utilize passive technologies to identify and classify all connected medical devices and IT assets on health delivery organization networks, including unknown and hard-to-classify devices, while minimizing disruption. It will provide valuable insights to support corporate security policies to protect biomedical devices through effective vulnerability management, anomaly and threat detection and risk scoring. Through this partnership, customers will be able to design and implement effective segmentation and control access to the clinical network.   

    “The Medigate and Forescout partnership and integration provide healthcare organizations with rich contextual visibility into their IT and clinical networks, as well as sophisticated network analysis to detect threats and implement clinically-driven policies,” said Jonathan Langer, co-founder and CEO, Medigate. “These actionable insights will, in turn, reduce risk and improve patient safety.”

    The streamlined fulfilment, delivery and support of the combined offering reduces complexity for customers seeking to solve for device visibility, classification, compliance and cybersecurity protection in the enterprise and specialized medical environments. Central to the new partnership is a coordinated sales and marketing strategy to address customers’ IT, clinical technology and biomedical needs, including “The Healthy Hospital” Interoperability Showcase with Arista at the HIMSS 2020 conference in Orlando, CA. 

    Additional Resources:

    About Medigate:
    Medigate is the industry’s first and leading dedicated medical device security and asset management platform, enabling providers to deliver secure, connected care. Medigate fuses the knowledge and understanding of medical workflow and device identity and protocols with the reality of today’s cybersecurity threats. With Medigate, hospital networks can safely operate all medical devices on their network, enabling deployment of existing and new devices to patients while ensuring privacy and safety.

    About Forescout:  
    Forescout Technologies, Inc. provides security at first sight. Our company delivers device visibility and control to enable enterprises and government agencies to gain complete situational awareness of their environment and orchestrate action. Learn more at www.forescout.com.

    © 2020 Forescout Technologies, Inc. All rights reserved. Forescout Technologies, Inc. is a Delaware corporation. A list of our trademarks and patents can be found at https://www.forescout.com/company/legal/intellectual-property-patents-trademarks. Other brands, products, or service names may be trademarks or service marks of their respective owners.

    Media Relations Contact:
    Katie Beck
    Forescout Technologies, Inc.
    [email protected]

    Investor Relations Contact:
    Michelle Spolver
    Forescout Technologies, Inc.
    [email protected]

    Posted 7.9.2020
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