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LeanTaaS Launches Enhanced iQueue Product Suites to Maximize Efficiency for Infusion Centers, Operating Rooms and Hospital Beds
New capabilities to streamline operations for health systems across the U.S. announced during Transform, LeanTaaS’ hospital operations summit
SANTA CLARA, Calif. — June 30, 2021, 2:30pm CST —LeanTaaS, Inc., a leading Silicon Valley based software innovator that increases patient access and transforms operational performance for healthcare providers, today announced new modules for its existing suite of iQueue for Operating Rooms, Infusion Centers, and Inpatient Beds products. The announcement was made at LeanTaaS’ inaugural hospital operations virtual summit, Transform, hosted in partnership with Becker’s Healthcare.
While managing the COVID-19 pandemic and its effects, hospitals had to rapidly increase their use of technology and digital tools. Surgery centers had to reschedule elective procedures as quickly as possible, infusion centers had to continue safely administering life-saving treatments, and managing hospital bed capacity effectively was crucial. With this in mind, LeanTaaS launched enhancements to its existing line of iQueue product suites that combine lean principles and predictive analytics to increase patient access, decrease wait times, and deliver better care at a lower cost, while addressing the specific challenges that had arisen.
The enhanced iQueue capabilities include:
- The new Case Scheduling module in iQueue for Operating Rooms makes it much easier for clinics to schedule OR cases, especially if they are still using manual processes (fax/phone/paper), into both block and open time. This saves clinic and OR scheduling time; alleviates frustration for surgeons, clinics and OR schedulers; reduces errors; and increases OR utilization during staffed hours. The module supports end-to-end, paperless completion of the surgical scheduling process by automatically transmitting complete, accurate case information and providing full visibility into surgeon schedules.
This newly launched module has already reduced abandoned calls by 46% and added an additional four cases scheduled daily, on average, per hospital, across a three hospital system. Case Scheduling is a powerful extension to the solution’s existing capabilities, which include significantly improved block management, a user-friendly platform and actionable perioperative analytics. Currently, iQueue for Operating Rooms is used in 2,100 ORs at 200 hospitals and 40 health systems.
- Nurse Planning and Executive Summary are new capabilities in iQueue for Infusion Centers that further enable infusion center executives and managers to make data-driven decisions to set and achieve operational goals. The nurse planning capability allows nurses to make staffing decisions for the next day and week ahead with high confidence levels. The new executive reporting capabilities allow reports to be generated in minutes instead of hours. Clear recommendations are provided for adjustments in daily staffing plans (nurse planning), as well as trend insights and goal guidance for operational metrics (executive summary), leveraging a combination of data science and learnings from iQueue’s hundreds-strong network of infusion centers.
Cancer care executives and managers can use these tools to quickly identify root causes of poor operational outcomes and make decisions to mitigate them, thus improving operating costs as well as patient and nurse satisfaction. iQueue for Infusion Centers is used in 8,500 infusion chairs at 400 infusion centers in 85 health systems.
- iQueue for Inpatient Beds’ new Discharge Toolkit decreases delays for inpatient discharge in inpatient bed units and promotes patient flow. It functions as a real-time progress report for staff by showing current discharge status, in addition to future discharge predictions in all units throughout the day. The toolkit surfaces actionable next best steps as recommendations so that staff know exactly where to focus their efforts to decrease discharge delays and open up additional beds for patients. Recently launched, iQueue for Inpatient Beds has completed Beta trials across 2,000 beds spanning 13 hospitals and two health systems.
“The COVID-19 pandemic has emphasized the importance of resource utilization more than ever for hospitals and health systems across the U.S.,” said Mohan Giridharadas, Founder and Chief Executive Officer, LeanTaaS. “It is innovations like these that allow us to partner deeply with customers and achieve annual topline growth of over 50% each year for the last two years. We are proud of our ability to continuously adapt our product suites to our customers’ evolving needs and provide innovative capabilities that allow them to optimize processes to deliver the care patients deserve.”
LeanTaaS’ solutions have now been deployed in more than 400 hospitals and 110+ health systems across 38 states in the U.S., including 12 of the top 20 hospitals in the U.S according to U.S. News & World Report. These hospitals use the iQueue platform to optimize capacity utilization in infusion centers, operating rooms, and inpatient beds.
“What’s critical with our relationship with iQueue is the ability to find innovative solutions by collaborating with the iQueue support system, which has formed a true partnership,” said Dio Sumagaysay, MSN, RN, Associate CNO, Perioperative Services and Multispecialty Procedure Unit, Oregon Health and Science University. “We’re able to discuss important ideas and questions with the iQueue team such as looking at the flow of inpatient bed capacity and how to tie it into OR capacity – by partnering with LeanTaaS, we are able to determine the best solutions for our team.”
LeanTaaS’ inaugural hospital operations virtual summit, Transform, connected over 1,000 attendees with health system executives, technology leaders and industry experts to discuss optimizing capacity management now and in the future. To take a closer look at the summit, please visit the official agenda.
About LeanTaaS
LeanTaaS provides software solutions that combine lean principles, predictive analytics, and machine learning to transform hospital and infusion center operations. The company’s software is being used by over 110 health systems across the nation which all rely on the iQueue cloud-based solutions to increase patient access, decrease wait times, reduce healthcare delivery costs, and improve revenue. LeanTaaS is based in Santa Clara, California, and Charlotte, North Carolina. For more information about LeanTaaS, please visit https://leantaas.com/, and connect on Twitter, Facebook and LinkedIn.
LeanTaaS and iQueue are trademarks of LeanTaaS. All other brand names and product names are trademarks or registered trademarks of their respective companies.
Contact
Cassie Khorey
[email protected]Posted 6.30.2021 -
Clearwater Rated a Top Performing Security & Privacy Consulting Firm in New KLAS Report
CISO Quoted in Report Comments That “We Have Grown as a Program as a Result of Their Services”
NASHVILLE, TN (June 30, 2021) – Clearwater is proud to announce that it is rated a top performer in a new KLAS Research report reviewing market perceptions vs. client reality in the security and privacy consulting services market. The company’s performance rating from clients is second to only one other firm, and Clearwater is also noted to be one of the firms most likely to be perceived by the market as a partner.
KLAS spoke with security and IT leaders from 74 healthcare organizations of various sizes to understand what makes a security and privacy consulting firm a true partner, which firms are perceived to have the strong security services offering that healthcare organizations need, how these perceptions compare to the experiences of actual clients, and how the COVID-19 pandemic has affected healthcare organizations’ security programs. Projects measured under the umbrella of security and privacy consulting services range from high-level strategy projects to annual risk and privacy assessments to technical services, such as security product implementations and penetration testing.
In their summary of feedback received about Clearwater, KLAS researchers state: “In security market, they are recognized as a partner for their responsiveness and peer benchmarking. Industry reputation, good prior experiences, and free educational sessions lead respondents to review Clearwater as strong security option.”
One of the Chief Information Security Officers that KLAS interviewed had the following comment:
“Clearwater’s consultants are very professional. They have a deep knowledge of security risk analysis. Even their junior consultants are like that. I don’t hesitate when I hear that Clearwater is sending out someone that is less senior. Overall, we have always had a great experience with Clearwater. We have grown as a program as a result of their services. Clearwater has helped to infuse and enhance our knowledge base around security risk analysis. They have a very organized methodology. The vendor is very punctual and meets stated commitments and time frames.”
While the report focuses specifically on consulting services, it mentions that Clearwater also provides software and managed services that contribute to its strong performance and reputation.
“Strong cybersecurity partners have never been more needed in healthcare, and we are very gratified to be recognized as one in this new KLAS report, “says Clearwater CEO Steve Cagle. “Our most important value at Clearwater is our commitment to customer success. This independent KLAS report reflects the high levels of expertise, quality, and partnership we strive to bring to each engagement. The experience and expertise of our consulting team combined with the innovative, data-driven capabilities of our software platform IRM|Pro® provides our customers with a powerful ally in securing their organizations from a rapidly evolving threat landscape.”
About Clearwater
Clearwater is the leading provider of cybersecurity, risk management, and HIPAA compliance software, consulting, and managed services for the healthcare industry. Our solutions enable organizations to avoid preventable breaches, protect patients and their data, meet regulatory requirements, and optimize cybersecurity investments. More than 400 healthcare organizations, including 70 of the nation’s largest health systems and a large universe of physician groups and digital health companies, trust Clearwater to meet their cybersecurity and compliance needs. For more information about Clearwater, please visit www.clearwatercompliance.com.
Contact:
John Howlett | [email protected] | 773.636.6449
Posted 6.30.2021 -
Optimum CareerPath Partner Program Adds Robert Morris University
UTSA Alumni Association Becomes 4th University Partner
June 30, 2021 – Optimum Healthcare IT, a Best in KLAS healthcare IT staffing and consulting services company, announced that Robert Morris University (RMU) is the newest university partner in the Optimum CareerPath™ program. The CareerPath program is the first apprenticeship program focused on Healthcare IT, creating career pathways between college students and the healthcare industry. Joining UT San Antonio, the University of North Florida, the University of Colorado Denver, and the University of Rhode Island, RMU, located in suburban Pittsburgh, becomes the 5th Optimum CareerPath university partner.
Healthcare organizations face many talent management challenges, such as costs, HR time constraints, training investment, attrition, diversity and inclusion, and inexperienced entry-level hires as they work to build their teams. Optimum CareerPath is a targeted recruiting, training, and placement program focused on identifying and training high aptitude, early-career employees. These employees are then placed with our healthcare clients to help fill their teams with diverse, high-potential budget-friendly new talent.
“Our mission is to be the gateway for great careers and great lives, and that means preparing students for the unique and evolving demands of each industry, said Derya Jacobs, RMU senior vice president for corporate relations and strategic initiatives. Partnering with a cutting-edge company such as Optimum Healthcare IT ensures that our graduates will make an immediate impact in this growing field.”
RMU graduates who enter the Optimum CareerPath program will go through an immersive training program that consists of two phases. The first phase is a Digital Health Certification Program, developed in partnership with the College of Healthcare Information Executives (CHIME), where a solid foundation of healthcare and healthcare IT knowledge is formed. Upon completing phase one, students move into phase two for application-specific technical tracks, focusing on specific IT skills and platforms used by healthcare organizations. After training, graduates are assigned to a project to gain practical industry experience and start a rewarding career in Healthcare IT while receiving mentorship from Optimum staff throughout their assignment.
“The recruiting and screening process of candidates from our University Partnerships has brought us some amazing students and has allowed us to tailor the candidates to the needs of our clients, said Jason Jarrett, CEO of Optimum Healthcare IT. I am excited to welcome Robert Morris University to the Optimum CareerPath program, and I am looking forward to seeing the quality candidates from the University.”
For more information on the Optimum CareerPath program, click here.
About Robert Morris University
Robert Morris University is a nationally ranked doctoral research university enrolling approximately 4,600 undergraduate and graduate students in more than 100 undergraduate and graduate degree programs. RMU offers fully online courses as well as a traditional residential college experience at its campus on 230 scenic acres 17 miles from downtown Pittsburgh. The Colonials compete in 15 NCAA Division I sports, including basketball, football, volleyball, and lacrosse. Learn more at rmu.edu.
About Optimum Healthcare IT
Optimum Healthcare IT is a Best in KLAS healthcare IT staffing and consulting services firm based in Jacksonville Beach, Florida. Optimum provides world-class professional staffing services to fill any need as well as consulting services that encompass advisory, EHR implementation, training and activation, managed services, enterprise resource planning, technical services, and ServiceNow® – supporting our client’s needs through the continuum of care. Our leadership team has extensive experience in providing expert healthcare staffing and consulting solutions to all types of organizations.Visit www.optimumhit.com or call 1.904.373.0831 to find out how your organization can take advantage of our solution offerings.
Posted 6.30.2021 -
Censinet Delivers First Healthcare Industry Cybersecurity Risk Assessment Workflows for Research & Institutional Review Boards
Censinet RiskOps for Research & IRB Eliminates Antiquated, Risk-Prone or Non-Existent Approaches to Protecting Patient Data
BOSTON, MASSACHUSETTS – June 29, 2021 – Censinet, the leading provider of healthcare IT risk solutions, today announced a significant expansion of its Censinet RiskOps platform with the formalized introduction of intelligence and workflows that address the cybersecurity requirements of healthcare research, including research overseen by an Institutional Review Board (IRB). Under FDA regulations, an IRB is an appropriately constituted group that has been formally designated to review and monitor biomedical research involving human subjects.
“The addition of Research & IRB capabilities into Censinet RiskOps addresses a major vulnerability for many organizations and enables our healthcare providers to deliver more continuous coverage to drive down their risk significantly,” said Ed Gaudet, CEO and Founder of Censinet. “Health systems face a unique portfolio of risks in caring for patients. Our laser focus on healthcare enables us to continually deliver industry-driven solutions that general-purpose risk solutions just can’t. Censinet RiskOps for Research & IRB exemplifies that.”
As part of the IRB review process, institutions contributing and managing subject data must ensure they manage it appropriately while ensuring that measures are put in place for protection. Too often, these research projects are run by professionals with limited or no experience with cybersecurity, repeatedly without the oversight of the CISO or risk IT team. In the too infrequent event that a cybersecurity risk assessment is done for research, it’s likely using the same antiquated spreadsheet methods now superseded by Censinet RiskOps. For research and IRBs, Censinet RiskOps for Research & IRB help assess and manage the cybersecurity risk to a hospital system’s sharing PHI with researchers. General IRB workflow tools do not cover this cybersecurity approach because they focus on study oversight, not on data protection.
“Protecting data in support of IRB research studies is a core pillar of our cybersecurity program at Intermountain Healthcare, and IRB assessments represent a significant portion of our overall risk assessments annually,” said Erik Decker, Assistant Vice President and Chief Information Security Officer at Intermountain Healthcare. “Censinet RiskOps enables us to automate IRB risk assessments on the same platform we use for IT vendor and product assessments, consolidating, coordinating, and unifying our cybersecurity risk management program.” Censinet RiskOps for Research & IRB is available now. For a live preview of the research and IRB workflows, along with Censinet’s market-leading vendor risk management capabilities, please visit censinet.com/riskops-demo-request.
About Censinet
Censinet, based in Boston, MA, enables healthcare organizations to take the risk out of their business with Censinet RiskOps™, the first and only cloud-based exchange that integrates and
consolidates enterprise risk management and operations capabilities across critical clinical and business areas. Censinet RiskOps builds upon the Company’s foundational success with third-party risk management (TPRM) for healthcare. As a result, Censinet transforms healthcare risk by increasing productivity and operational effectiveness while eliminating risks to care delivery, data privacy, and patient safety. Find out more about Censinet and its RiskOps platform at censinet.com.Contact:
Rob Ciampa
Censinet
(617) 286-6785
[email protected]Posted 6.30.2021 -
UTHealth Selects Houston-based ReMedi Health Solutions to Conduct Physician Personalization
“Physicians are the only ones that can enter the information into the systems that keep hospitals and clinics running as efficiently as possible”
As part of UTHealth’s transition to Epic, the university selected ReMedi Health Solutions to conduct Epic Personalization sessions for its clinicians, including those at UT Physicians, the clinical practice of McGovern Medical School at UTHealth, and UTHealth Harris County Psychiatric Center.
“ReMedi’s physicians were able to train UTHealth’s practitioners prior to switching to Epic,” said Babatope Fatuyi, MD, chief medical information officer at UTHealth. “The virtual model assisted our physicians in making the transition to Epic.”
ReMedi’s virtual model facilitated 2,000 Epic Personalization sessions at UTHealth to take place in just 20 days. ReMedi assisted UTHealth with scheduling and managing each appointment, offering a simple opt-in process for physicians, which resulted in over 70% adoption in the first 10 days of the project. ReMedi leveraged 20 of its EHR physician consultants to conduct peer-to-peer Epic Personalization across 18 specialties, averaging about 120 one-on-one sessions per day. ReMedi’s physicians also supported UTHealth with the implementation of Nuance’s Dragon speech-to-text software that enables physicians to dictate to Epic, in addition to Epic mobile apps Canto and Haiku. The data generated from these sessions tracked and visualized the EHR adoption and progress for UTHealth leadership.
ReMedi Health Solutions’ Chief Executive Officer, Sonny Hyare, MD, believes that the central key to success lies within physician opt-in and EHR understanding. “Physicians are the only ones that can enter the information into the systems that keep hospitals and clinics running as efficiently as possible,” Hyare said. “ReMedi is here to ensure that they know exactly how to utilize the new Epic system and that it is customized to their respective specialties.”
To shore up workflow efficiency, ReMedi built and developed an AI-powered virtual assistant to provide step-by-step workflows and access to tip sheets that help clinicians navigate the new EHR system. ReMedi plans to bring unparalleled value to UTHealth with its physician-driven approach, ensuring that the end-user experience is prioritized throughout the entire implementation process.
About UTHealth:
Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s health university and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to Jane and Robert Cizik School of Nursing, John P. and Kathrine G. McGovern Medical School, and schools of biomedical informatics, biomedical sciences, dentistry, and public health. UTHealth includes the UTHealth Harris County Psychiatric Center and clinical practices UT Physicians, UT Dentists, and UT Health Services.
About ReMedi:
ReMedi Health Solutions is a national healthcare IT management and consulting firm that specializes in end-to-end, physician-centric EHR implementation and training, including system selection advisory, system optimization, integration and testing, go-live support, and data migration. We’re a clinically-driven company and committed to improving the future of healthcare. Our mission is to provide comprehensive healthcare solutions that support enhanced patient care, efficient clinical workflows, and improved financial and operational performance for healthcare systems.
Contacts
ReMedi Health Solutions
Jasdeep Mann, Director of Marketing & Strategy
(713) 304-0413
[email protected]
https://remedihs.comUTHealth
Office of Public Affairs
(713) 500-3030
Posted 6.23.2021 -
mphrX’s Minerva earns ONC Health IT Certification from Drummond Group
New York, Friday, June 18, 2021 — The New York based health technology company, mphrX, has achieved Office of the National Coordinator for Health Information Technology (ONC – Health IT) 2015 Edition Health IT certification via Drummond Group LLC, an Authorized Certification Body (ACB). The stamp of eligible providers and hospitals to meet the requirements of various regulatory programs that involve the use of certified electronic health records (EHR) technology.
“We were one of the first production implementations of FHIR, and have since had several global deployments. The Cures Act requirements are ushering in a new world of data portability using SMART on FHIR. Our ONC certified platform will enable our customers to meet the Act’s interoperability requirements with warp speed,” says Mahesh Uberoi, President & CEO of mphrX.
To earn the certification, Minerva was tested to be in accordance with applicable standards and certification criteria put forth by the U.S. Department of Health and Human Services (HHS).
With more than 20 years of testing experience across various industries, Drummond brings a high level of technical expertise to this process. Since becoming an ONC-ACB in 2010, Drummond has conducted more than 3,000 health IT tests and certifications.
Minerva, which met the 2015 Edition Cures Update requirements for HealthIT Module, is a FHIR-based, Digital Health platform from MphRx. The platform can aggregate data from disparate healthcare systems to create a real-time, unified, and vendor neutral health record. Minerva is based on the SMART on FHIR specification and enables health systems to rapidly deploy solutions for Interoperability, Digital Front Door and Care Coordination. Over 460 million patient records are managed by the platform across customers in over 20 countries.
Minerva is currently being deployed at health systems in the US, and will enable them comply with the new Interoperability requirements for Patient API access, implemented in the ONC Cures Act Final Rule.
“This Health IT Module is 2015 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.”
- Company: My Personal Health Records Express Inc.
- Product: Minerva V4
- Website: https://www.mphrx.com/
- Address: 23 Andrews Lane, Princeton, New Jersey 08540
- Date of Certification: 06/09/2021
- Holds Certificate No: 15.04.04.3082.Mine.04.01.0.210609
- Criteria Tested: 170.315 (b)(10); (d)(1-3, 5, 7, 9, 12-13); (e)(1, 3); (g)(1, 4-7, 9-10)
For more details about the certification, please read our ONC 2015 Edition Health IT Certification disclosures.
About mphrX
mphRx is an innovation partner for organizations pioneering the next generation of healthcare. Its platform provides best-in-class interoperability, engagement, and automation solutions that open a new world of virtual care. The company is a rapidly growing healthcare technology organization headquartered in New York City, with offices in Australia, UK, India, Singapore, and Brazil. MphRx is an ISO 13485, ISO 27001 certified organization. This year, Frost and Sullivan awarded a 2020 Global Digital Transformation Platform Enabling Technology Leadership Award to MphRx. To learn more, visit mphrx.com and follow us on LinkedIn, Twitter and Facebook
About Drummond Group LLC
Drummond Group LLC is a global software test and certification lab that serves a wide range of vertical industries. In healthcare, Drummond tests and certifies Controlled Substance Ordering Systems (CSOS), Electronic Prescription of Controlled Substances (EPCS) software and processes, and Electronic Health Records (EHRs) – designating the trusted test lab as the only third-party certifier of all three initiatives designed to move the industry toward a digital future. Drummond was founded in 1999 and is an ONC-Accredited Certification Body (ACB) and an Authorized Test Lab (ATL) and continues to build on its deep experience and expertise to deliver reliable and cost-effective services. For more information, please visit http://www.drummondgroup.com.
Posted 6.23.2021 -
UTSA Alumni Association Joins Optimum CareerPath Partner Program
Association Becomes Fourth Academic PartnerJune 22, 2021 Optimum Healthcare IT, a Best in KLAS healthcare IT staffing and consulting services company, announced that they have partnered with The University of Texas at San Antonio (UTSA) Alumni Association in the Optimum CareerPath™ program. The CareerPath program is the first apprenticeship program focused on Healthcare IT, creating career pathways between college students and the healthcare industry. The UTSA Alumni Association joins the University of North Florida, the University of Colorado Denver, and the University of Rhode Island as Optimum CareerPath partners.Participants who enter the Optimum CareerPath program will go through an extensive training program that consists of two phases. The first phase is a Digital Health Certification Program, developed in partnership with the College of Healthcare Information Executives (CHIME), where a solid foundation of healthcare and healthcare IT knowledge is formed. Upon completing phase one, students move into phase two for application-specific technical tracks, focusing on specific IT skills and platforms used by healthcare organizations. After training, graduates are assigned to a project to gain practical industry experience and start a rewarding career in Healthcare IT while receiving mentorship from Optimum staff throughout their assignment.“The talent our students and Alumni bring to the healthcare industry will be invaluable, said UTSA Alumni Association President Yvonne Addison. We are proud of the futures our Alumni will have through their participation in the Optimum CareerPath program.”One of the biggest hiring challenges in the Healthcare IT industry is the skills gap that is causing organizations to struggle to fill positions. Additionally, as new technologies begin to be utilized, new jobs are being created to implement and manage technology. The Optimum CareerPath program is an alternative staffing model that increases diversity and access to the local workforce. This allows for hiring the right talent, with the right skills, at the right time while reducing the overall costs of healthcare IT initiatives.“As we prepare to launch our third training class, adding more partners to the Optimum CareerPath program becomes more important, said Jason Jarrett, CEO of Optimum Healthcare IT. The quality of students that UTSA graduates from their programs will provide us with a pipeline of highly-skilled candidates to serve the healthcare industry.”For more information on the Optimum CareerPath program, click here.
About The UTSA Alumni Association
The UTSA Alumni Association serves over 135,000 UTSA graduates and supports the initiatives, programs, and efforts of The University of Texas at San Antonio, the largest university in the San Antonio metropolitan region with an enrollment of 34,000 students. The Association is dedicated to the university’s advancement of knowledge through research and discovery, teaching and learning, community engagement and public service.Visit https://www.utsa.edu/alumni/ or email [email protected] for more information.
About Optimum Healthcare IT
Optimum Healthcare IT is a Best in KLAS healthcare IT staffing and consulting services firm based in Jacksonville Beach, Florida. Optimum provides world-class professional staffing services to fill any need as well as consulting services that encompass advisory, EHR implementation, training and activation, managed services, enterprise resource planning, technical services, and ServiceNow® – supporting our client’s needs through the continuum of care. Our leadership team has extensive experience in providing expert healthcare staffing and consulting solutions to all types of organizations.Visit www.optimumhit.com or call 1.904.373.0831 to find out how your organization can take advantage of our solution offerings.
Posted 6.22.2021 -
Elevate Health is Building the Future of Connected Medicaid Communities for a Healthier Washington on the Innovaccer Health Cloud
Washington-based community care leader leverages the Innovaccer Health Cloud to develop a wraparound care management process to streamline care coordination and support better health outcomes.
SAN FRANCISCO, CA, JUNE XX, 2021 — Elevate Health, a Washington-based nonprofit Accountable Community for Health (ACH) organization, leveraged the Innovaccer Health Cloud to strengthen care management and improve patient outcomes. Elevate Health integrated data from disparate sources and closed gaps for hundreds of patient records, saving $6 million in care expenses.
Elevate Health partnered with Innovaccer to streamline the care delivery process and reduce costs with care and population health management solutions. Using the Innovaccer Health Cloud’s integrated application suite and developer toolkit, Elevate created interoperable applications to generate unified patient records to track and analyze patient journeys.
Elevate also built a comprehensive, data-agnostic ecosystem with a broad population health stratification toolkit to improve patient outcomes. It leveraged more than 100 integrations to multiple digital health services and an extensive collection of intelligent APIs with cost, quality, and utilization metrics to gain insights into its network performance. The care teams also leveraged the smart worklists to coordinate schedules and obtain an overview of patients’ health conditions to determine the need for screening, treatment, and follow-up.
“We’re passionate about improving physical and economic health in our communities through innovation,” said Alisha Fehrenbacher, FACHE, CEO of Elevate Health and OnePierce Community Resiliency Fund. “Partnering with Innovaccer has been one of the biggest aspects of our broader care management approach to advance a collaborative, whole-person health model. Innovaccer’s tools help our provider network to deliver coordinated care and measure regional health outcomes.”
“The evolving healthcare landscape demands innovation,” said Abhinav Shashank, CEO at Innovaccer. “Elevate Health is a leader in delivering high-quality care to communities. We are honored to support their population health management strategies to help them deliver excellent care. We look forward to continuing our important work withElevate Health to help healthcare care as one.”
About Elevate Health
Elevate Health is an innovator, collaborator and driver in the creation of purposeful health care reform in Washington state. Working in partnership with community, governmental and health care stakeholders, we address the core challenges of inequitable health systems and practices. Challenges include the creation of whole-person health models, expanding healthcare training opportunities, finding new avenues to support behavioral health services and pursuing innovative approaches to large scale crises like the COVID-19 pandemic. We have molded our non-profit
Accountable Communities of Health (ACH) model to one built on leading business practices, driven by current data trends and anchored by a separate funding arm, OnePierce Community Resiliency Fund (OnePierce). This measured approach allows Elevate Health to instigate profound health care transformation and to close health equity gaps in order to improve the health of all Pierce County residents.
About Innovaccer
Innovaccer Inc. is a leading San Francisco-based healthcare technology company committed to helping healthcare care as one. The Innovaccer Health Cloud unifies patient data across systems and settings and empowers healthcare organizations to rapidly develop scalable, modern applications that improve clinical, operational, and financial outcomes. Innovaccer’s solutions have been deployed across more than 1,000 care settings in the U.S., enabling more than 37,000 providers to transform care delivery and work collaboratively with payers and life sciences companies. Innovaccer has helped organizations integrate medical records for more than 24 million people and generate more than $600 million in savings. Innovaccer is recognized as a Best in KLAS vendor for 2021 in population health management and a No. 1 customer-rated vendor by Black Book.
For more information, please visit innovaccer.com.
Press Contact
Sachin Saxena
Innovaccer Inc.
415-504-3851
Posted 6.21.2021 -
Fostering pediatric digital health innovation with the Bear Institute PACK event
June 11, 2021 – The Bear Institute, a strategic relationship between Children’s National Hospital and Cerner Corporation, is announcing the first annual Bear Institute PACK (Pediatric Accelerator Challenge for Kids), a start-up competition to address the gap in digital health innovation funding dedicated to children.
In 2020, children’s digital health innovation funding received $118 million compared to the $21.6 billion invested in solutions for the rest of the population. This means a mere 0.7% of digital health innovation funding was dedicated to children. This disparity points to the need for more dedicated innovation in the pediatric space and increased support given to those start-ups trying to bring new solutions to market for kids.
“Bear Institute PACK is an event for the entire pediatric healthcare community,” says Matt MacVey, Vice President and Chief Information Officer, Children’s National Hospital. “It focuses on bringing together entrepreneurs, pediatric healthcare providers and pediatric hospital administrators, and investors from around the country to help close the immense innovation gap in children’s digital health.”
Top pediatric healthcare start-ups and college student teams can submit innovations focused on the following four innovation tracks: rare disease, patient education, remote patient monitoring and telehealth. These will then showcase their solutions to pediatric hospitals, ambulatory centers, and healthcare professionals around the country. Bear Institute PACK is currently accepting submissions from start-ups and college student teams.
Participating pediatric healthcare providers and hospital and ambulatory administrators will have the opportunity to review slide decks and video submissions from each start-up and vote for those with the most beneficial solutions for kids and the pediatric healthcare community.
“The votes from pediatric healthcare providers and hospital administrators will be used to help formulate the event’s finalists,” says Brad Sitler, head of Innovation, Bear Institute for Health Innovation. “The goal of Bear Institute PACK is to engage the entire pediatric community and give them visibility to innovations that could be the solutions their organizations need.”
With the pediatric community’s involvement in Bear Institute PACK, winning health startups will come closer to bringing new digital health solutions to the pediatric healthcare market and improve the care of kids. Providers and administrators interested in participating can sign-up here.
Start-ups who are selected as finalists will then present their innovations to a panel of industry expert judges in a live virtual event on August 26, 2021. A single winner will be selected in each of the event’s four innovation tracks. The start-ups are competing for a rich prize pool, including cash prizes totaling over $100,000, on-site pilots and software development support.
For more information and to register for Bear Institute PACK as either a start-up participant or pediatric healthcare provider/hospital administrator judge, visit the Bear Institute PACK website.
Media contact: Media | 202-476-4500
The Bear Institute for Health Innovation
Committed to improving care, the Bear Institute is a first-of-its kind pediatric health information technology institute with a vision for a future where children grow to their highest levels of health and potential. The Bear Institute formed in September 2013 as a strategic and transformational partnership between Children’s National Health System and Cerner Corporation.
Posted 6.18.2021 -
Quil Welcomes Gregg Shibata as Vice President of Payor Market Development
About Quil
Quil, the joint venture between Independence Health Group (Independence) and Comcast, is a health engagement company offering a portfolio of digital-forward engagement solutions that address the distinct needs of the providers and payors of health, and arm patients and their caregivers with all the knowledge and encouragement they need to optimize their health experience. Quil serves patients, members, and their caregivers and is partnered with healthcare providers and health plans nationally. We are headquartered in Philadelphia, PA. Connect with Quil now. Follow Quil on Twitter and on LinkedIn.
Contacts
Communications: Susanna Arntz
(P): 973-223-2153
(E): [email protected]Posted 6.16.2021 -
Talkdesk Healthcare Experience Cloud™ Reimagines the Patient Experience
First enterprise-grade contact center solution purpose-built for the healthcare industry
- Secure, digital-first platform combines healthcare-specific capabilities, pre-trained artificial intelligence (AI), and out-of-the-box integrations with electronic health records (EHR)
- Connects patient data from all channels to power synchronized, intelligent interactions that are personalized and convenient
- The launch of Talkdesk Healthcare Experience Cloud and coinciding launch of Financial Services Experience Cloud™ signal a game-changing moment for customer experience, with the only products of their kind designed from the ground up to serve industry-specific needs
- Seamless integration with EHR systems for more personalized and proactive conversations
- Ready-to-launch healthcare workflows to proactively engage patients automatically on the channels they prefer, managing conversations efficiently at scale
- AI capabilities pre-trained with powerful medical-grade speech-to-text, Natural Language Processing, and sentiment analysis, allowing tailored and efficient patient self-service
Healthcare Experience Cloud Providers also helps providers impact every component of the Quadruple Aim:
- Better Outcomes – With a 360-degree view of each patient, contact center staff are empowered with vital information needed to enhance the quality of care and deliver better patient outcomes, while delivering higher levels of patient satisfaction and activation.
- Improved Patient Experience – Hospital contact center teams can instantly see vital detailed clinical and demographic data from the EHR, facilitating more tailored and patient-centric conversations. Patients can also interact with the healthcare organization through their channel of choice, with always-on access, making the experience convenient, easy, and friction-free.
- Improved Clinical Experience – Staff can see a single view of patient interactions across channels, with actionable context, and recommended actions to make conversations easier and more efficient.
- Lower Costs – Providers can more efficiently serve patients with AI-powered self-service capabilities across digital and voice channels, while automating agent workflows. Core contact center functions such as scheduling, reminders, wayfinding, post-discharge follow-up, referral management, and satisfaction surveys can all be powered by Talkdesk Virtual Agent™ and supported by staff using Talkdesk Workspace™ to improve care plan adherence and reduce no-shows.
The introduction of Talkdesk Healthcare Experience Cloud follows several key industry-related announcements made by Talkdesk in recent weeks, including new leadership appointments for healthcare strategy and product. Last month, the company announced its integration with Epic EHR and listing in App Orchard. The launch of Talkdesk Healthcare Experience Cloud and coinciding announcement of Financial Services Experience Cloud™ signal a game-changing moment for CX, with the only contact center products designed from the ground up to serve industry-specific needs.
Talkdesk Healthcare Experience Cloud will be featured throughout Opentalk 2021, June 15-16, with opportunities for attendees to learn more during multiple session formats.
Additional Resources:
- Attend the Opentalk June 15 featured session at 1 p.m. ET to begin reimagining the patient experience with Talkdesk
- Join the Opentalk June 16 roundtable at noon ET for a discussion on reimagining the patient and member experience
- Explore the new Talkdesk Healthcare Experience Cloud for Providers
Social Networks:
- Web: https://www.talkdesk.com
- Blog: https://www.talkdesk.com/blog/
- Twitter: https://twitter.com/Talkdesk
- LinkedIn: https://www.linkedin.com/company/talkdesk/
- Facebook: https://www.facebook.com/Talkdesk/
- Instagram: https://www.instagram.com/Talkdesk/
About Talkdesk
Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability. Talkdesk CX Cloud™ is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM, Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience. Learn more and request a demo at www.talkdesk.com.
Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
Contacts
Americas
Camille Beasley
[email protected]
(972) 896-1936EMEA
Douglas Keighley
[email protected]
+44 7830144613Posted 6.15.2021 -
Medcare Hospitals & Medical Centres Advances Digital Transformation Initiative with Capsule
RECOGNIZED LEADER IN DIGITAL HEALTHCARE LEVERAGES MEDICAL DEVICE DATA FOR DATA-DRIVEN, PROACTIVE PATIENT CARE
DUBAI, UNITED ARAB EMIRATES — JUNE 15, 2021 — Medcare Hospitals & Medical Centres, based in the United Arab Emirates (UAE), is using the Capsule Medical Device Information Platform (MDIP) to power its digital transformation initiative and prepare for future imperatives, Capsule announced today.
Connecting a wide range of monitoring and therapy devices to clinical information systems, Capsule’s MDIP is also able to deliver data to clinical research, alarm management, surveillance and advanced analytics technologies.
With Capsule’s MDIP infrastructure, Medcare Hospitals is maximizing the use of medical device data to support its data-driven, proactive patient care approach.
“We’re honored to partner with Medcare to advance its digital transformation initiative,” said Hemant Goel, General Manager of Capsule, which was recently acquired by Philips. “As one of the UAE’s premier private healthcare providers, Medcare has built a reputation for clinical excellence and leadership in the advancement of patient safety. Our collaboration starts with device connectivity to simplify clinical documentation, which lays the groundwork for integrating additional systems that will help further Medcare’s delivery of proactive and predictive care.”
Medcare Hospitals recently won a MENA (Middle East and North Africa) Digital Award for “Best Use of Digital in Healthcare” for its smart Artificial Intelligence (AI) chatbot, an end-to-end appointment management platform that does not require human intervention. The chatbot has increased the call center efficiencies and demonstrates its digital transformation gains.
“Capsule shares our vision of empowering clinicians with the right data at the right time to enhance patient safety and the patient experience at our facilities,” said Medcare Group CEO Andre Daoud. “We’ve built our health system around innovation and the modernization of healthcare delivery. Capsule, likewise, has developed an innovative platform that captures and contextualizes medical device information, providing timely patient status at the point of care. We believe that this approach will help us further improve overall patient satisfaction through better communication and digitalization.”
The Capsule MDIP captures high fidelity, streaming clinical data from devices at a patient’s bedside and transforms it into context-rich information for clinical documentation, alarm management, patient surveillance, decision support, predictive analytics, clinical research and more.
Medcare Hospitals will deploy Capsule MDIP across 157 beds at its four hospitals in the UAE. Capsule Axon connectivity hubs and Neuron clinical computers support connectivity, which share physiologic measurements and waveforms with Medcare’s electronic medical record system.
ABOUT CAPSULE, A PHILIPS COMPANY
Capsule, which was recently acquired by Philips, is a leading global provider of medical data technologies for hospitals and healthcare organizations. Our Medical Device Information Platform — comprised of device integration, vital signs monitoring, and clinical surveillance solutions — captures streaming clinical data from connected systems and transforms it into context-rich information for clinical documentation, alarm management, patient surveillance, decision support, predictive analytics, clinical research and more. End-to-end data management and connectivity support better collaboration and communication between clinicians and departments. More than 2,900 global clients leverage our platform to improve patient safety, simplify workflows and raise overall satisfaction throughout the hospital and across care settings. Learn more at www.capsuletech.com.
ABOUT MEDCARE HOSPITALS & MEDICAL CENTRES
Medcare is the premium private healthcare provider under the parent group, Aster DM Healthcare. Medcare operates four leading state-of-the-art hospitals, including two multi-specialty hospitals (Medcare Hospital Al Safa in Dubai, and Medcare Hospital Sharjah), and two specialized hospitals – Medcare Women & Children Hospital, and Medcare Orthopedics & Spine Hospital in Dubai. In addition, the Medcare network comprises of 15 medical centres in the UAE and Sharjah to serve the healthcare needs of the community. Treating more than 1.2 million patients every year in over 35 medical specialties, Medcare has established a strong presence in the UAE. Living by its simple promise “We’ll Treat You Well”, Medcare is fully committed to providing clinical excellence and personalized medical care to every patient. For more information, please visit www.medcare.ae.
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MEDIA CONTACT:
Philip Anast
Amendola Communications for Capsule
+1 (312) 576-6990
[email protected]Posted 6.15.2021