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Digital Transformation Tops Hospitals’ Priorities, According to New Lumeon Research
93% of healthcare provider executives say digital transformation will continue to be top priority over the next three years
BOSTON – June 29, 2021 – Lumeon, the leader in care journey orchestration, today announced new data that uncovers the top priorities for digital transformation among leaders of U.S. hospitals, integrated delivery networks, and ambulatory care centers. Lumeon’s research surveyed 91 clinical and operational C-suite leaders between May and June 2021.
The research found that in 2021, digital transformation has become the major priority for U.S. healthcare leaders. Improving the quality of care is the top business goal over the next 12 months, while longer-term goals include revenue growth and differentiating the patient experience. Although patient engagement continues to be a key focus, most leaders say it must be delivered in conjunction with care coordination around the needs of each patient – critical to the success of digital transformation.
The findings show that as the U.S. emerges from the pandemic and hospitals’ key objectives remain ramping up patient volumes and revenue, digital transformation is here to stay and will continue to play an increasingly important role in the process.
Robbie Hughes, CEO of Lumeon, explained, “As healthcare providers adopt digital technology at a rapid pace, provider operations and care delivery are being transformed around not only patient access but also coordination of care. The research conducted by Sage Growth Partners reveals that patient engagement is only part of the story—providers are now laser-focused on improving patient experience with more coordinated, streamlined care journeys powered by digital technology and automation.”
The research uncovered additional findings about near-term and long-term priorities, including:
- 43% of providers stated that improving care quality is a key priority. Quality of care concerns will push digital transformation in the next 12 months.
- Improving patient access is the top digital transformation goal for 59% of providers questioned in the survey. Respondents noted that this goes beyond the first point of contact, aiming to provide access to the resources patients need throughout their journey in the healthcare system.
- 94% of leaders say that care team coordination is critical for successful digital transformation. Good patient experience depends on having a well-coordinated care team experience.
“The imperative for care providers is to improve patient access to care, particularly as the pandemic disrupted and delayed essential and preventative care for so many,” Hughes continued. “These findings reveal how the industry recognizes the need to connect these efforts with a streamlined clinical journey together into one digitally transformed care experience.”
View the full report here to learn more about the digital transformation priorities and challenges facing U.S. healthcare providers in the coming years.
The report’s findings were based on a survey of 91 total C-suite leaders in large hospitals, integrated delivery networks, and ambulatory care centers across the United States. The research consisted of a quantitative survey, shared with 81 leaders, and in-depth interviews conducted with 10 leaders.
About Lumeon
Lumeon’s care journey orchestration platform helps health systems scale efficient, effective care delivery both within and beyond their hospitals’ four walls.
Lumeon’s industry-leading solutions address the needs of patient access, surgery, and population health, amongst many others. They transform the EHR into an agile care delivery platform that navigates the patient along a personalized, adaptive care plan, coordinating the care team to deliver the right care at the right time, every time. At every step along the journey, they harmonize care, communication, tasks, and decisions to increase compliance and productivity, free up capacity, and deliver superior outcomes at a reduced cost.
More than 70 health systems across 12 countries have deployed Lumeon’s multi-award-winning platform. https://www.lumeon.com/
Contact
Evan Neville
March Communications
[email protected]
617-960-8912Posted 7.27.2021 -
CRN® Recognizes Medigate on the 2021 Emerging Vendors List
Brooklyn, New York, July 19, 2021 – Medigate, a healthcare-dedicated asset security, management and operational analytics company, announced today that CRN®, a brand of The Channel Company, has named Medigate to its 2021 Emerging Vendors list in the security category. This award honors early-stage technology vendors (< 6 years of age) that have successfully demonstrated a commitment to innovation and growth benefitting the broader IT channel.
Medigate protects hospitals and patients from the cyber-vulnerabilities posed by the medical (IoMT) and non-medical (IoT) devices that connect to their networks. With spending on these devices growing at compounded annual rates, industry demand for the company’s solutions is strong. Medigate’s deep understanding of the medical devices themselves, including the proprietary protocols that govern how they communicate and power clinical workflows, results in an integrated security and asset management data foundation that collaboratively drives long needed Healthcare Information Technology (HIT) and Healthcare Technology Management (HTM) operational convergence.
As stated, companies featured in the CRN Emerging Vendors List are all early stage and are selected from eight different categories: cloud, data center, security, big data, mobility, Internet of Things (IoT), storage, and networking/unified communications.
“We are honored to be selected by CRN as one of its Emerging Vendors in the Security space,” said Jonathan Langer, CEO of Medigate. “Put simply, our solutions protect clients and patients from the inherent risks of connected health. Through delivery of automation and enablement of dozens of data-driven operating efficiencies, Medigate powers significant business value that more than justifies the required investments.”
With a commanding grasp of the IT industry’s unique needs, technology vendors featured on the CRN 2021 Emerging Vendors List allow solution providers to tackle complex IT market challenges, increase bottom-line revenue across the board, and deliver customer-facing solutions that ensure the IT channel’s future success.
“The CRN 2021 Emerging Vendors List honors forward-thinking technology suppliers that are redefining IT channel success by focusing on innovative products that help customers overcome complex and ever-changing IT demands,” said Blaine Raddon, CEO of The Channel Company. “Solution providers in search of the latest innovative technologies can depend on the Emerging Vendors List as a trusted resource.”
The CRN 2021 Emerging Vendors List will be featured in the August 2021 issue of CRN Magazine and online at www.CRN.com/EmergingVendors.
About Medigate
Medigate is a healthcare-dedicated medical device security, asset management and operational analytics company. We deliver integrated solutions that break traditional IT, Technology Management and Supply Chain operational silos to eliminate long-standing workflow inefficiencies that manifest as unnecessary costs and risks. Medigate solutions deliver superior clinical network visibility. They power workflow automations spanning preventative maintenance to the remediation of threats to security policy enforcement. As further evidenced by its being selected as Best in KLAS 2021 for Healthcare IoT Security, the company is widely recognized as the solution market leader.
About The Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com
Follow The Channel Company: Twitter, LinkedIn, and Facebook © 2021 The Channel Company, LLC. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.
The Channel Company
Contact: Jennifer Hogan
Posted 7.23.2021 -
Docent Health’s Consumer Engagement Platform Powers Sutter Health’s Award-Winning New Mental Health Tool for Youth
Docent Health, part of GetWellNetwork, announced today that Sutter Health™ is leveraging Docent’s leading healthcare consumer engagement platform for Scout by Sutter Health™ a new virtual patient navigation platform that supports youth ages 12 to 26 years old who experience anxiety or depression.
According to the White House “Proclamation on National Mental Health Awareness Month, 2021,” nearly 10 percent of America’s youth are reporting severe depression. Often, those suffering from stress and other mental health challenges and their families need ongoing support, guidance, and engagement.
“Mental health matters can have a profound effect on the entire family,” said Larry Marx, M.D., a board-certified psychiatrist in child/adolescent psychiatry and general psychiatry, as well as Director of Integrated Care for Sutter Health’s Mental Health and Addiction Care team. “When we can offer support to youth and their caregivers in tandem through an easily accessible and relatable format, it can be beneficial for all.”
Recently recognized as one of Fast Company’s 2021 World-Changing Ideas, Scout by Sutter Health™ is a non-clinical, educational virtual program that combines human and digital components focused on strengthening resilience and supporting ongoing self-management. It bridges a critical gap that often exists today between treatment sites, telehealth options, and care facilities by providing seamless support between care visits. The program also offers family members the support they need to care for loved ones who are navigating mental health challenges.
“Our collaboration worked well since our organizations understand that healthcare challenges — including mental healthcare challenges — can’t be solved with technology alone. Used correctly, technology enhances and scales human empathy, skills, and expertise,” said Vandana Pant, Director of Strategic Initiatives for Sutter Health’s Design and Innovation team.
The Docent Health consumer engagement platform provides the engine that enables Scout by Sutter Health™ to coordinate personalized engagements at scale. Human navigators welcome youth via text or a phone call. The participants then respond to clinically validated surveys delivered to their phones. Using a combination of artificial intelligence-driven digital and human touchpoints, Docent’s platform delivers personalized web-and mobile-friendly content based on the participant’s responses to support their unique needs. Docent’s technology also collects engagement data and patient reported outcomes to continue optimizing the youth’s experience throughout their journey, including prioritizing content based on weekly symptom screeners. This data helps drive meaningful, personalized touchpoints and strategies that work best for each patient.
“The growing mental health crisis among America’s youth is a critical issue in our society and has been exacerbated by the COVID19 pandemic,” said Royal Tuthill. “We’re honored to work with Sutter Health™ to bring the Scout program to life and help address the needs of youths and their families. This program is a great example of what can happen when compassion and innovation come together to push the boundaries of healthcare design. We’re proud to be part of the program — every young person deserves the ongoing mental health support they need to thrive.”
About Docent Health, a GetWellNetwork Company
Docent Health, recently acquired by GetWellNetwork, provides healthcare technology and services focused on helping healthcare organizations transform and truly embrace a consumer-centric approach to healthcare. The mission-driven platform and services combine digital and human interactions to guide customers on journeys tailored to their specific needs and preferences. By utilizing the Docent Health platform, health systems and payers can provide personalized, empathetic experiences at scale and support a multitude of complex care pathways. For more information, visit www.docenthealth.com or follow us on Twitter and LinkedIn.
Posted 7.22.2021 -
Canon Medical announces strategic changes to reinforce global HIT division
Otawara, Tochigi Prefecture Japan – July 20, 2021 – Canon Medical Systems Corporation has today announced a major operational plan to strengthen its healthcare information technology (HIT) division.
The HIT division will broaden its capabilities and leverage Canon Medical’s global infrastructure to accelerate the delivery of a full range of Enterprise, AI, and Collaborative imaging solutions. As part of the development, Vital Images, Inc. will adopt the Canon Medical brand to support a more unified business approach.
The entire reform, which is expected to take time to complete, will further solidify the company’s goal of strengthening HIT as a key growth pillar – enabling customers to access the full range of solutions they can use to help improve patient outcomes and decrease turnaround time in a value-based healthcare system.
“This development represents a bold new future for our company, our partners and our customers,” says Toshio Takiguchi, CEO and President of Canon Medical. “Enhancing our HIT solution and service provision is the natural next step in a world that demands accurate and immediate results across the entire hospital enterprise.”
Jim Litterer, President and CEO of Vital Images, Inc. says of the reform: “Canon Medical has a well-established reputation for delivering leading solutions that support the end-to-end needs of the evolving healthcare systems. I am confident that customers around the globe can look forward to enhanced service delivery, uncompromised quality, and an innovative approach to healthcare – which is why I am excited to strengthen the HIT division under the entity name Canon Medical Informatics, Inc., leveraging the global reach of Canon Medical”. The formal name change will be completed effective Oct. 1, 2021.
About Canon Medical Systems Corporation
Canon Medical offers a full range of diagnostic medical imaging solutions including CT, X-Ray, Ultrasound, Vascular and MR, as well as a full suite of Healthcare IT solutions, across the globe. In line with our continued Made for Life philosophy, patients are at the heart of everything we do. Our mission is to provide medical professionals with solutions that support their efforts in contributing to the health and wellbeing of patients worldwide. Our goal is to deliver optimum health opportunities for patients through uncompromised performance, comfort and safety features.
At Canon Medical, we work hand in hand with our partners – our medical, academic and research community. We build relationships based on transparency, trust and respect. Together as one, we strive to create industry-leading solutions that deliver an enriched quality of life. For more information, visit the Canon Medical website: https://global.medical.canon.
Posted 7.21.2021 -
Vocera Introduces New Cloud-Based Clinical Communication and Collaboration Solution
Vocera Edge maximizes EHR investments and empowers mobile clinicians
Tuesday, July 20, 2021 SAN JOSE, Calif.–(BUSINESS WIRE)— Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, today introduced its new cloud-based clinical communication and collaboration (CC&C) solution for smartphones called Vocera Edge. Designed for the cloud, Vocera Edge enables healthcare systems to get the most out of their electronic health record (EHR) investments, while empowering nurses, physicians, and other care team members by delivering meaningful information at the point of care. The software as a service (SaaS) solution enables Vocera to extend its market reach, broaden physician use cases and adoption, and deepen EHR integrations to support patient-centric workflows.
“Vocera Edge is the ideal CC&C solution for any clinic, hospital, or health system making investments in smartphone-centric communication to complement their EHR system,” said Brent Lang, Chairman and CEO of Vocera. “Our goal is to offer customers choices for how they purchase and deploy our solutions. This secure and robust solution is a natural extension of our strategic vision and is particularly well suited to match the speed and scale of each organization’s needs to improve patient care, safety and experience.”
“Two-way communication between Vocera Edge and the hospital’s EHR makes it seamless for clinicians to complete documentation and manage all patient-centric communication right from their smartphones,” said Steve Shirley, Vice President of Information Technology and Chief Information Officer at Parkview Medical Center.
Interoperability between Vocera Edge and EHRs helps clinicians easily close the loop on patient-centered workflows, including positive patient identification, specimen collection, fall risk assessments, digital checklists, and more. Secure messages, voice calls, alerts and alarm notifications are consolidated with contextual, task-based information and presented by Vocera Edge to help mobile clinicians make real-time decisions and provide safe, efficient, and effective care.
About Vocera
The mission of Vocera Communications, Inc. is to improve the lives of healthcare professionals, patients, and families. Founded in 2000, Vocera provides solutions that help protect and connect team members, simplify workflows, increase efficiency, enhance quality of care and safety, and humanize the healthcare experience. More than 2,300 facilities worldwide, including nearly 1,900 hospitals and healthcare facilities, have selected Vocera solutions to enable their workforce to communicate and collaborate with co-workers and engage with patients and families. Mobile workers can choose the right device for their role or task, including smartphones or one of the company’s wearable communication devices, and use voice commands to easily reach people by name, role, or group. The hands-free Vocera Smartbadge was named to TIME’s list of the 100 Best Inventions of 2020. The Vocera Platform can integrate with more than 150 clinical and operational systems, including electronic health records, nurse call systems, ventilators, physiological monitors, and more. In addition to healthcare, Vocera solutions are found in aged care facilities, veterinary hospitals, schools, luxury hotels, retail stores, power facilities, and more. Visit www.vocera.com to learn more, and follow @VoceraComm on Twitter.
Vocera® and the Vocera logo are trademarks of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.
View source version on businesswire.com: https://www.businesswire.com/news/home/20210720005389/en/
Media Contact
Shanna Hearon
Vocera Communications, Inc.
669-999-3368
[email protected]Posted 7.21.2021 -
Fortified Health Security Releases 2021 Mid-Year Horizon Report
Fortified Health Security, Healthcare’s Cybersecurity Partner®, today released the 2021 Mid-Year Horizon Report. The report details findings that illustrate how healthcare providers, health plans and business associates are being affected by cybersecurity threats from bad actors in the first half of 2021 and what security measures healthcare organizations should implement to combat these high-profile threats.
Findings detail an increase in cybersecurity threats throughout first half of 2021; offers actionable guidance for combatting malicious activity, while building awareness of healthcare’s cybersecurity landscape
FRANKLIN, Tenn., – July 13, 2021 – Fortified Health Security, Healthcare’s Cybersecurity Partner®, today released the 2021 Mid-Year Horizon Report. The report details findings that illustrate how healthcare providers, health plans and business associates are being affected by cybersecurity threats from bad actors in the first half of 2021 and what security measures healthcare organizations should implement to combat these high-profile threats.
The report leverages a comprehensive cross-section of information, expertise and statistical analysis to highlight industry-wide trends, insights and predictions. Horizon Reports have been published by Fortified Health Security since 2017 and are designed to help healthcare stakeholders navigate the exceedingly complex cybersecurity landscape by sharing best practices and actionable guidance.
Significant findings from the 2021 Mid-Year Horizon Report include:
- The number of breaches reported to the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) in the first six months of 2021 increased by 27% over the same period in 2020.
- The total number of affected individuals skyrocketed more than 185%, from 8 million individuals in the first six months of 2020 to 22.8 million affected individuals in the first six months of 2021.
- Healthcare providers continue to account for the most breaches, 73% of the total, with health plans accounting for 16% and business associates 11%.
- Malicious attacks were the No. 1 cause of breaches for the fifth consecutive year, and for three years running, malicious attacks accounted for 73% of all breaches.
“Now as the healthcare industry gets some breathing room from the pandemic, another one is surging –cyber attacks,” said Dan L. Dodson, CEO of Fortified Health Security. “The attacks on our nation’s critical infrastructures which includes our hospital systems, has resulted in government agencies showing a renewed focus on cybersecurity. This has helped move cybersecurity to the forefront of many boardroom discussions. We, as healthcare leaders, must seize this opportunity to educate and inform stakeholders on the current cybersecurity threat landscape and the actions needed to combat these attacks.”
The pandemic forced many healthcare organizations, along with other industry segments, to establish remote work environments for non-patient-facing workers, leading employees to transform bedrooms and kitchens into home-office spaces. As a result, the prevalence of a remote workforce expanded the attack surface that cybersecurity teams in virtually all industries had to protect, as private records and data moved outside their facilities. According to the report:
- SolarWinds alone potentially affected 18,000 companies, including 400 of the Fortune 500 and the U.S. Department of Homeland Security.
- Blackbaud’s breach affected an estimated 100 organizations, hitting healthcare particularly hard, resulting in nearly two dozen lawsuits.
- Cybercrime is expected to inflict $6 trillion in global damages this year, a figure predicted to climb to $10.5 trillion by 2025.
- More than nine in ten U.S. companies have suffered a breach in the past year due to a supply chain weakness.
Earlier this year, Fortified Health Security released the 2021 Horizon Report – detailing findings that illustrate how, as healthcare organizations continue to respond to the pandemic, cybercriminals have continued to persist in their attacks on providers, health plans and business associates compromising sensitive patient data, while impacting the delivery of care to patients.
Fortified Health Security’s 2021 Mid-Year Horizon Report builds on that guidance, while aiming to predict the short-term future of cybersecurity in healthcare. The full report is available for download here.
About Fortified Health Security
Fortified is Healthcare’s Cybersecurity Partner® – protecting patient data and reducing risk throughout the healthcare ecosystem. As a managed security service provider, Fortified works alongside healthcare organizations to build tailored programs designed to leverage their prior security investments and current processes while implementing new solutions intended to reduce risk and increase their security posture over time. Fortified’s high-touch engagements and customized recommendations maximize the value of investments and result in actionable information to help reduce the risk of cyber events.
For more information, contact [email protected], (615) 600-4002 or visit FortifiedHealthSecurity.com.
Posted 7.21.2021 -
InterSystems Introduces HealthShare Message Transformation Service as Part of the Amazon HealthLake Launch
Cloud-based, on-demand service translates existing healthcare data to comply with HL7® FHIR® standards
July 19, 2021 09:00 AM Eastern Daylight Time CAMBRIDGE, Mass.–(BUSINESS WIRE)–InterSystems, a creative data technology provider dedicated to helping customers solve the most critical scalability, interoperability, and speed problems, today announced the availability of InterSystems HealthShare Message Transformation Service. Developed for use with Amazon HealthLake, the on-demand service enables healthcare providers, payers, and pharmaceutical companies to convert their existing data formats to FHIR standards to populate Amazon HealthLake and extract the most value from their data.
“Healthcare and life sciences organizations are increasingly looking to use health data more effectively to enable better health care outcomes by revealing relationships in data, discovering trends, and making precise predictions. However, the cost and operational complexity of this work is prohibitive to many organizations”
AWS selected InterSystems as one of the Amazon HealthLake Connector Partners to develop and introduce complementary products to coincide with the launch of Amazon HealthLake. Solutions such as InterSystems HealthShare Message Transformation Service, which is part of the InterSystems HealthShare suite of products, enable users to fully leverage products such as Amazon HealthLake to derive meaningful insights from their data, like examining trends such as disease progression at the individual or population health level over time, spotting opportunities for early intervention, and delivering personalized medicine.Amazon HealthLake is a HIPAA-eligible service designed to store, transform, query, and analyze health data at scale. Using the HealthLake APIs, organizations can easily store health data already in the HL7® FHIR® industry standard to a secure data lake in the cloud. But, many healthcare systems, labs, and pharmacies still have most of their data in existing (non-FHIR) formats such as HL7 V2, impeding interoperability and the ability to derive full value from their data.
“As an Advanced Technology Partner of AWS – and having achieved the AWS Healthcare ISV Competency Designation – InterSystems continues to assert our position as a leader in interoperability and healthcare customer success,” said Don Woodlock, Head of Healthcare Solutions for InterSystems. “We welcome opportunities like these that encourage and enable interoperability for healthcare organizations looking to get the most out of their data.”
“With the use of the HealthShare Message Transformation Service by InterSystems and Amazon HealthLake, we will be able to access and transform molecular profile data from the EHR into FHIR to run advanced analytics and algorithms, providing clinical decision support to assist oncologists with personalized cancer treatment options” said Philippe Faurie, Vice President of Professional Services at CureMatch™, Inc. a San Diego-based digital health company focused on personalized medicine and combination therapy in oncology.”
As the first official software-as-a-service (SaaS) offering from InterSystems, HealthShare Message Transformation Service promotes interoperability by making health data conversion more easily and securely accessible. It is delivered in an automated, single interface, making it easy to manage, consume, and scale.
“Healthcare and life sciences organizations are increasingly looking to use health data more effectively to enable better health care outcomes by revealing relationships in data, discovering trends, and making precise predictions. However, the cost and operational complexity of this work is prohibitive to many organizations,” said Dr. Taha Kass-Hout, Director of Machine Learning at AWS. “With InterSystems as an Amazon HealthLake Connector Partner, customers who do not already have data in the FHIR format can leverage their offerings, such as InterSystems HealthShare Message Transformation Service, to translate legacy clinical data (e.g., HL7, CSV, CCA) and move it to Amazon HealthLake as standardized FHIR records. Amazon HealthLake enables customers to easily apply advanced analytics, making it easier for researchers and practitioners to collaborate and accelerate breakthroughs in treatments, discover health trends, and deliver a better experience and care for patients.”
InterSystems HealthShare Message Transformation Service is available via a consumption-based model, allowing organizations of any size or specialization to take advantage of the service and scale their use as needs fluctuate. This collaboration represents a deepening of the relationship between InterSystems and AWS, which includes the availability of InterSystems IRIS data platform on AWS Quick Start. InterSystems is also collaborating with AWS on their AWS for Health initiative, helping accelerate Health IT initiatives and simplify interoperability for healthcare organizations.
About InterSystems
Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world’s most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com.
Contacts
InterSystems PR:
Jackie D’Andrea
Inkhouse PR
781.820.5476Posted 7.21.2021 -
Impact Advisors Named to Consulting Magazine’s Best Large Firms to Work For List
Honor includes first-time move from Small Firms to Large Firms list
CHICAGO (July 19, 2021) — Impact Advisors, a leading healthcare consultancy providing strategy, operations, revenue cycle management, and technology services, was named to Consulting magazine’s Best Large Firms to Work For List, receiving the honor in the Large Firms category for the first year. The firm has previously appeared on the magazine’s Best Small Firms to Work For list 11 times since 2009.
“We are excited to be recognized for our exceptional culture from Consulting magazine for a 12th year, and, particularly, this year’s advancement to the Large Firms category,” said Andy Smith, Co-CEO of Impact Advisors. “Our firm is growing, and we were founded on the idea that if you provide a culture of caring for your team, the high-quality results and passion for the work will follow. Culture will always be a top priority.”
The Best Firms to Work For survey is widely considered to be the most comprehensive, independent source of opinion about the quality of life within the consulting professions’ top firms. Results are based on an online survey, ranking firms in five categories: client engagement, firm culture, firm leadership, career development, and compensation and benefits. This is the 22nd year the publication has ranked the Best Large Firms.
“We are thrilled that our firm has graduated to the Large Firms category, and we are looking forward to celebrating this recognition with our Impact family,” said Michael Nutter, Vice President and Happyologist at Impact Advisors. “We are dedicated to the growth and happiness of our associates, and being named to this prestigious list is a testament to our Impact family’s commitment to the healthcare industry and their important work for our clients in the communities they serve.”
Impact Advisors is committed to its associates’ well-being, professional development and happiness. The firm continuously invests in opportunities for team members to enhance their capabilities and provides year-round employee engagement events and activities, including an annual associate retreat, VIP Calls and Happy Checks.
Associates are encouraged to participate in the firm’s team-focused health and wellness program, Health Waves, and its virtual “fun” program, Culture Waves, featuring themed activities related to events like the Oscars, March Madness, and the Kentucky Derby. Additionally, Impact Advisors celebrates each associate through promoting professional development as a priority, as well as a formal coaching program.
The organization also prioritizes diversity and inclusion programming and outreach, with a working committee that provides education on a variety of topics as well as interactive and social activities.
The firm will be honored during the Best Firms to Work For awards ceremony Sept. 9 in Chicago.
About Impact Advisors
Impact Advisors is a nationally recognized healthcare management consulting and technology services firm that is solving some of the toughest challenges in the industry by delivering strategic advisory, technology implementation and operational improvement services. Our comprehensive suite of strategic planning, digital health, clinical optimization and revenue cycle services spans the lifecycle of our clients’ needs. Our experienced team has a powerful combination of clinical, revenue, operations, consulting and information technology experience. The firm has earned several prestigious industry and workplace awards including Best in KLAS® for 14 consecutive years, Healthcare Informatics HCI 100, Crain’s Chicago Business Fast Fifty, as well as “best place to work” awards from: Modern Healthcare, Consulting Magazine, Becker’s Hospital Review and Achievers. For more information about Impact Advisors, visit www.impact-advisors.com.
Media Contact:
Karli Smith
Chartwell Agency
815-282-9976
Posted 7.21.2021 -
ACLC and Innovaccer to Jointly Launch Industry’s Largest Value-Based Care Collaborative
The enterprises plan to advance value-based care and provide the missing link for organizations transitioning toward value-based purchasing and prospective payment.
SAN FRANCISCO, CA, JULY 09, 2021 — Innovaccer Inc., a leading healthcare technology company, plans to partner with the Accountable Care Learning Collaborative (ACLC) to launch various initiatives promoting value-based care (VBC) in the industry. The enterprises are working to create an alliance of healthcare thought-leaders and establish a culture of innovation in the VBC landscape. Additionally, this consortium will provide enablement capabilities for the healthcare workforce that supports the promise of higher value, higher quality care that delivers equitable outcomes for all.
The ACLC is a nonprofit, peer-learning, member organization in which members work together to develop VBC competencies and build resources and tools for their peers. Together, Innovaccer and the ACLC will build a framework to help VBC firms succeed.
Supported by some of the industry’s foremost leaders and industry experts, the ACLC and Innovaccer are planning to establish a joint Value-Based Care Center of Excellence to help organizations transition to VBC models. The aim is to establish a Center that will help enterprises address issues associated with shifting, sustaining, and growing in new-age payment models and keep its members updated on the latest industry trends.
Innovaccer and the ACLC also recently partnered to publish “Overview of the Digital Health Landscape” with insights from Dr. Paul Grundy, Founding President of the Primary Care Collaborative (PCC), and Dr. David Nace, Chief Medical Officer at Innovaccer Inc. The brief explored today’s evolving digital health landscape, analyzing major trends, recent mergers and acquisitions, and expectations for the future.
Together with CareAsOne — a not-for-profit virtual healthcare professional community — Innovaccer and the ACLC hosted a webinar, “Digital Health Landscape: The New Decade,” on June 29. Dr. Eric Weaver, Executive Director of the ACLC and Board Member of Half Helen Foundation, moderated the session. Panelists Dr. David Nace and Edward Marx, Chief Digital Officer of Tech Mahindra Health & Life Sciences and best-selling author, discussed the insights from “Overview of the Digital Health Landscape.”
Innovaccer and the ACLC are also exploring certification courses, webinars, roundtable discussions, benchmarking for healthcare organizations, boot camps, and more, to identify the challenges of value-based care and transform the future of healthcare — a task no company can achieve on its own.
“The seismic shift towards improved population health will not happen by fiat alone. It will require trusted partnerships, peer learning, scalable solutions for workforce development, and population health technology. Innovaccer shares our vision for developing a national resource center for value-based care that can democratize knowledge for the betterment of our industry — with improved outcomes for the patients it serves. The ACLC is proud to partner with Innovaccer in this effort to deliver on the promise of health equity and value-based care,” said Eric Weaver, DHA, MHA, Executive Director at the Accountable Care Learning Collaborative.
“We’ve always been committed to the success of value-based care organizations,” said Abhinav Shashank, CEO at Innovaccer. “Innovaccer and the ACLC are best aligned to fulfill the needs of organizations participating in risk-based contracts. I’m optimistic that with the combined efforts of both enterprises, we can truly realize the future of value-based care establishments — one driven by the dedication, panache, and ingenuity of thousands of healthcare innovators across the landscape.”
To know more about the Value-based Care Collaborative, click here.
About the Accountable Care Learning Collaborative (ACLC)
The ACLC is a nonprofit, peer-learning member organization focused on accelerating the transition to value-based care. We have identified the organizational care delivery competencies needed for providers to succeed in risk-bearing payment models. As the value-based care movement progresses, organizations are transitioning from “what to do” to “how to do it.” The ACLC brings together the top performers in value-based care and industry leaders who know what it takes to succeed. The ACLC is a merger of the Leavitt Partners Accountable Care Cooperative and the Brookings Institution’s ACO Learning Network—members of these organizations are the founding members of the ACLC.
About Innovaccer
Innovaccer Inc. is a leading San Francisco-based healthcare technology company committed to helping healthcare care as one. The Innovaccer Health Cloud unifies patient data across systems and settings and empowers healthcare organizations to rapidly develop scalable, modern applications that improve clinical, operational, and financial outcomes. Innovaccer’s solutions have been deployed across more than 1,000 care settings in the U.S., enabling more than 37,000 providers to transform care delivery and work collaboratively with payers and life sciences companies. Innovaccer has helped organizations integrate medical records for more than 24 million people and generate more than $600 million in savings. Innovaccer is recognized as a Best in KLAS vendor for 2021 in population health management and a No. 1 customer-rated vendor by Black Book.
For more information, please visit innovaccer.com.
Press Contact
Sachin Saxena
Innovaccer Inc.
415-504-3851
Posted 7.13.2021 -
Hyro Named 2021 ‘Microsoft for Startups’ Partner of the Year after its COVID-19 Virtual Assistant Helps Millions; Tops More Than 4,400 Applicants in 100 Countries
Hyro recognized as Startup Partner of the Year after quickly developing conversational AI solutions to combat the pandemic and automate vaccine rollout
NEW YORK, NEW YORK — July 8, 2021 — Hyro, a leader in conversational artificial-intelligence (AI) solutions, today announced it has won the 2021 ‘Microsoft for Startups’ Partner of the Year Award after rapidly creating a free COVID-19 Virtual Assistant that has served over four million patients, alleviating stress on overloaded healthcare organizations while providing actionable, certified information for the public that helped prevent the spread of fake news surrounding coronavirus. The latest award for the dynamic startup after its successful Series A Round, Hyro was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.
Health organizations typically lag in enhancing digital patient experience and struggle to optimize their own digital channels for revenue-driving and cost-saving purposes. Digital transformation, however, came by force in 2020, so Hyro swiftly created a free COVID-19 virtual assistant to automate FAQs, symptoms triage and risk assessment while delivering up-to-date information from the WHO and CDC. Adopted broadly by industry leaders such as Montefiore Health System, Mercy Health and Austin Regional Clinic after their digital channels were suddenly bombarded by unforeseen spikes in traffic, Hyro’s plug & play conversational AI enabled healthcare organizations to quickly streamline their processes and messaging across their most critical platforms, services and channels—including contact centers, chat solutions, SMS and more. Where it took other intent-based chat and voice solutions four to six weeks, Hyro’s Adaptive Communications Platform was able to be implemented across organizations within 48 hours thanks to its ease of deployment and ability to rapidly scale.
“To support global health organizations and their patients is a privilege we don’t take lightly, and in times of crisis we understood this was the necessary action to help health systems cut the red tape that usually surrounds SaaS deployments like conversational AI. Microsoft was pivotal in our efforts, and we’re grateful to be honored with such a prestigious award,” said Israel Krush, Co-founder and CEO of Hyro. “We recognized that our clients, partners and friends in healthcare were completely overwhelmed, so we wanted to support them with what we had in our own arsenal—our Adaptive Communications Platform. That’s why we made our COVID-19 assistant completely free, aimed at helping with containment and diagnosis. By automating some of the first-line digital touchpoints, we relieved the burden on healthcare support centers, so resources could be allocated where they were needed most, and we’re thankful for Microsoft’s support in those efforts.”
Beyond COVID-19, Hyro was also able to help with vaccination delivery access by automating FAQs surrounding the Pfizer-BioNTech vaccine. According to Novant Health, that solution is now offloading almost all inbound inquiries for their patient support team relating to eligibility, scheduling and monitoring adverse symptoms. Beyond healthcare, Hyro’s Adaptive Communications Platform is not limited by use case, customer size, or channel/platform, as its clients span industries including real estate, government, retail and more.
The Microsoft Partner of the Year Awards recognizes Microsoft partners who exemplify exceptional work in developing and delivering products, services and solutions that positively impact mutual customers. Hyro has demonstrated outstanding commitment and dedication to providing an innovative and unique service and solution to customers that will enable them to more effectively communicate with their customers.
“I am honored to announce the winners and finalists of the 2021 Microsoft Partner of the Year Awards”, said Rodney Clark, corporate vice president, Global Partner Solutions, Channel Sales and Channel Chief, Microsoft. “These remarkable partners have displayed a deep commitment to building world-class solutions for customers—from cloud-to-edge—and represent some of the best and brightest our ecosystem has to offer.”
ABOUT HYRO
Hyro is the world’s first Adaptive Communications Platform. Featuring plug & play conversational AI and natural language automation, Hyro enables enterprises to streamline their processes and messaging across their most valuable platforms, services and channels—including contact centers, chat solutions, SMS and more. Headquartered in New York, Hyro delights clients like Mercy Health, Novant Health, Carroll and Contra Costa County with conversational technologies that are quick to deploy, easy to maintain and simple to scale—conserving vital resources while generating better conversations, more conversions, and revenue-driving insights. Hyro was founded in 2018 by Israel Krush, Rom Cohen and Uri Valevski. Learn more at Hyro.ai.
Media Contact:
FischTank PR
Posted 7.13.2021 -
AVAAP TO SELL INFOR BUSINESS TO ASGN INCORPORATED
June 30, 2021 EDISON, NJ – Avaap, a leading advisory and technology management firm, today announced the sale of its Infor business unit to ASGN Incorporated (NYSE: ASGN). Avaap Infor will become part of ASGN Apex Systems’ division effective today.
Avaap colleagues dedicated to the Infor Healthcare, Infor Manufacturing, and Infor Europe business have helped organizations successfully implement Infor solutions for more than 15 years and gained recognition for ERP implementation leadership and as a five-time Infor Partner of the Year recipient. For eight years in a row, Avaap has been recognized as a Best Place to Work in IT from IDG Computerworld and as a Great Places to Work.
Avaap, which has a long history of helping organizations leverage enterprise cloud applications for finance and human resources to drive transformation, will focus further on executing in its core market segments to drive long-term sustainable growth. The transaction provides strategic value to Avaap by increasing financial flexibility for investments in ongoing and future initiatives.
“We are excited for the next evolution of Avaap, and the transaction represents continued execution of the strategic plan to deliver excellent value to our customers, investors, and individuals who build their career at Avaap,” said Dhiraj Shah, Avaap founder and CEO. “Our strategic priorities include an increased focus and allocation of resources toward our other businesses to build momentum in the industries we serve while continuing to offer a best place to work experience for employees who choose to build their career at Avaap. Today’s announcement helps position Avaap to further grow our business, increase opportunities for employees, and unlock additional value for our investors.”
Posted 7.9.2021 -
AVAAP APPOINTS STEPHEN CSUKA CHIEF EXECUTIVE OFFICER, DHIRAJ SHAH TO EXECUTIVE CHAIRMAN, AND DAVE SCHOETTMER TO BOARD OF DIRECTORS
July 5, 2021 EDISON, NJ – Avaap, a leading advisory and technology management firm, today announced several strategic leadership changes, including elevating Avaap President Stephen Csuka to CEO and appointing Founder Dhiraj Shah to executive chairman and General Manager Dave Schoettmer to its board of directors.
The new appointments, effective immediately, are:
Stephen Csuka is named CEO. Csuka brings more than 25 years of software services experience and will be responsible for driving the strategy and execution of all Avaap’s businesses. This will encompass general oversight of strategy, consulting, analytics, and implementation services, as well as organizational change management and managed services to help customers drive greater value from software solutions. Csuka’s focus will include sales, delivery, and operations of company business units as well as innovating on industry-specific solutions. Avaap’s goal remains to drive higher customer satisfaction and lower total cost of ownership for its customers.
“It’s exciting to lead the next chapter in Avaap’s history and continue building on customer success and excellence in execution with a team that has deep experience with the concerns, pain points, and emotions that accompany technology transformation,” said Csuka. “Our strategy is to continue to add value through a more holistic consulting experience that extends beyond problem-solving to transformation strategy and guiding organizations through how their business needs to change to implementing the right solution at the right time. We have the expertise and experience to grow the company and create long-term value for our customers and partners.”
Dave Schoettmer is elevated to board member and strategic advisor. Schoettmer is an accomplished executive who served as general manager of Avaap’s Advisory Services business unit and founder of Navigator Management Partners, acquired by Avaap in 2019. Schoettmer has dedicated his career to helping customers optimize performance and create value through enterprise technology. His expertise across advisory services includes organizational change management and data analytics, as well as Oracle, SAP, Tableau, Alteryx, and Snowflake engagements. As an Avaap board participant and strategic advisor, his experience in providing strategic leadership through periods of accelerated growth will bring meaningful contributions to future growth.
Dhiraj Shah is appointed to executive chairman. Shah, who founded Avaap in 2006 to address critical business gaps in Infor (Lawson) software, led the organization through year-over-year growth and global expansion to become one of the largest Infor Alliances Partners, earning recognition as an Infor Partner of the Year for five consecutive years. Under Shah’s leadership, Avaap was also named a Best Place to Work in IT for eight years in a row. The growth and recognition are testament to the vision and genuine desire to improve customer business practices through strategic partnerships and exceptional software services while providing employees with a great place to work. Looking to the future, Shah will continue to offer a guiding voice and remain engaged in a strategic capacity to help maximize the growth potential for the business.
“The growth of Avaap and advancement of the business is a testament to the strategic plan and the management team in charge of its execution,” said Shah. “It will be exciting to see the continued evolution of the brand and next chapter in company history. Steve is an experienced, passionate leader who is well-vested to take the business forward with a strong focus on helping our customers with their digital journey.”
Posted 7.9.2021