• DrFirst and CHIME Foundation to Collaborate on Industry Thought Leadership and Interoperability

    Helping CIOs and CMIOs transform healthcare with technology

    Ann Arbor, Mich., and Rockville, Md., November 29, 2021 — Healthcare pioneer DrFirst announced today that it has expanded its membership in the College of Healthcare Information Management Executives (CHIME) Foundation with an enhanced strategic advisory collaboration. The two organizations are working together to help CHIME’s members envision innovative technology solutions that transform healthcare for patients and frontline care providers.

    “Today more than ever, delivering healthcare relies on technology for access to the right information at the right time,” said G. Cameron Deemer, President of DrFirst. “CIOs and CMIOs tell us that interoperability is still a challenge for the diverse systems that need to talk to each other. They also point to the need for better care collaboration and medication management to avoid readmissions and the need for in-workflow systems to avoid clinical burnout. Our work with CHIME enables insightful conversations with these leaders that allow us to learn from each other and share our unique perspectives on solving these issues.”

    CHIME is collaborating with DrFirst on several initiatives to address member needs, including educational webinars, thought leadership articles, white papers, podcasts, and focus groups discussing areas of urgency for health-system leaders such as reducing readmissions and increasing clinician satisfaction.

    The CHIME Foundation’s Leader-to-Leader podcast features an interview with Deemer exploring healthcare industry challenges, including the pandemic, connecting with patients through telehealth, and practical approaches to interoperability that show concrete results.

    A thought leadership roundtable hosted recently by DrFirst fostered innovative discussion from CHIME members on applying artificial intelligence to medication management. Read more from “The Wolf in the Woods: Taming Medication Management with Technology,” published November 16, 2021.

    CHIME members may contact CHIME or DrFirst for more information about this collaboration or other collaborative opportunities.

     

    About CHIME

    The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs) and other senior healthcare IT leaders. With more than 5,000 members in 56 countries plus two U.S. territories and over 150 healthcare IT business partners and professional services firms, CHIME and its three associations provide a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate, exchange best practices, address professional development needs and advocate the effective use of information management to improve the health and care in the communities they serve. For more information, please visit chimecentral.org.

     

    About DrFirst

    Since 2000, DrFirst has pioneered healthcare technology solutions and consulting services that securely connect people at touchpoints of care to improve patient outcomes. We create unconventional solutions that solve care collaboration, medication management, price transparency, and adherence challenges faced in healthcare. We unite the Healthiverse—the interconnected healthcare universe—by providing our clients with real-time access to the information they need, exactly when and how they need it, so patients get the best care possible. DrFirst solutions are used by nearly 325,000 healthcare professionals, including +120,000 prescribers, +70,000 pharmacies, 275 HIS/EHRs, and +1,500 hospitals in the U.S. and Canada.  To learn more, visit www.DrFirst.com and follow @DrFirst.

     

    DrFirst Media Contact
    Katlyn Nesvold
    Amendola Communications for DrFirst
    715-559-0046
    [email protected]

     

    CHIME Media Contact
    Rosslyn Elliott
    Editor, Communications & Media Relations
    734-275-0104
    [email protected]

    Posted 11.29.2021

  • LeanTaaS Announces Transform Hospital Operations Virtual Summit Featuring Keynote from Healthcare Expert Dr. Scott Gottlieb

    Latest Transform event will provide insights from renowned health leaders and systems on how to utilize AI, predictive, and prescriptive analytics tools to showcase the future of healthcare operations today

    SANTA CLARA, Calif. — Nov. 10, 2021 — LeanTaaS, Inc., a leading Silicon Valley based technology innovator that transforms core processes to improve patient access and operational performance, today announced the next event in its Transform series. Hosted in partnership with Becker’s Healthcare, the second Transform will take place from Dec. 7-8, 2021. It will connect over 1,600 attendees with health system executives, technology leaders, and industry experts to discuss solutions for the pressing issues facing health systems today, including challenges arising from case backlogs, provider burnout and staffing shortages, and increased wait times for patients.

    Transform will feature a Q&A keynote presentation from Dr. Scott Gottlieb, the 23rd U.S. FDA Commissioner, author, CNBC contributor, senior fellow at American Enterprise Institute (AEI), partner at New Enterprise Associates (NEA), and board member at Pfizer, Illumina, Aetion, and Tempus. Dr. Gottlieb’s session will address key issues facing the healthcare industry, including the urgent need for operational excellence. From the health system perspective, Angela Yochem, EVP and Chief Transformation and Digital Officer of Novant Health, will share learnings from her system’s digitization journey, while Yale New Haven Health CIO and SVP Lisa Stump will further discuss the process of scaling AI across an entire system. Dr. Robert Groves of Banner|Aetna will share his clinical perspective on turning learnings from COVID-19 operations into proactive and agile strategies for the future.

    Summit attendees will also learn about successful implementations and tangible results directly from C-suite and other leaders from hospitals and health systems across the U.S., including McLaren Health Care, Nebraska Medicine, Northwestern Memorial Hospital, Novant Health, SUNY Upstate Medical University, UCHealth, and Yale New Haven Health & Yale School of Medicine.

    “Building off the tremendous success with our inaugural Transform event this past summer, we’re pleased to bring back our hospital operations summit to provide attendees with the actionable insights and resources needed to provide meaningful change that will reduce costs and transform the healthcare experience for providers and patients alike,” said Mohan Giridharadas, LeanTaaS Founder and CEO. “Transform will feature leading health system executives who will be discussing some of the most pressing issues facing the healthcare industry today, including optimizing asset utilization, why digital transformation is necessary to stay competitive, and transforming operations for operating rooms, infusion centers, and inpatient beds.”

    The past two years have been historically disruptive for healthcare. Hospitals and health systems were especially hard hit, grappling with the effects of COVID-19 and now facing a critical staff shortage. Effectively managing schedules and maximizing capacity in the OR, infusion centers, and inpatient bed units has become more important than ever. The industry must rely on predictive analytics tools to help providers manage these critical resources smoothly, efficiently, and according to cutting-edge lean principles. 

    Transform registration is free for all attendees. To register and learn more about the sessions and speakers that will be featured at the summit, view the conference agenda here.

    For up-to-date information on the latest Transform activity, follow LeanTaaS on Twitter and like us on LinkedIn and Facebook for ongoing conference updates. Official event hashtags include #LeanTaaSTransform.

     

    About LeanTaaS

    LeanTaaS provides software solutions that combine lean principles, predictive analytics, and machine learning to transform hospital and infusion center operations. The company’s software is being used by over 120 health systems across the nation, which all rely on the iQueue cloud-based solutions to increase patient access, decrease wait times, reduce healthcare delivery costs, and improve revenue. LeanTaaS is based in Santa Clara, California, and Charlotte, North Carolina. For more information about LeanTaaS, please visit https://leantaas.com/, and connect on Twitter, Facebook and LinkedIn.

    LeanTaaS and iQueue are trademarks of LeanTaaS. All other brand names and product names are trademarks or registered trademarks of their respective companies.

     

    Media Contact

    Cassie Khorey
    [email protected]

    Posted 11.29.2021

  • CloudWave Congratulates Fourteen Hospital Partners for Being Named 2021 CHIME Digital Health Most Wired

    CloudWave is proud to share that 14 of our healthcare institution partners have been named in the College of Healthcare Information Management Executives (CHIME) “Digital Health Most Wired” program. To elevate the health and care of communities around the world, the mission of the program is to encourage the optimal use of information technology. CloudWave has worked with these fourteen healthcare institutions to build, integrate and manage cloud and IT resources to help drive digital transformation.

    Conducted through an annual survey, CHIME’s Digital Health Most Wired program identifies, recognizes, and certifies the adoption, implementation, and use of information technology by healthcare provider organizations. Results are broken into four certification levels: Levels 1-3, Levels 4–6, Levels 7–8, and Levels 9–10, and signify how the organizations have deployed information technology to improve patient safety and outcomes that are driving change in the healthcare IT industry.

    CHIME shared that organizations in Levels 9 or 10 are the leaders in healthcare technology who actively push the industry forward. These hospitals have implemented advanced technologies and are leveraging them in innovative ways to realize meaningful outcomes, including improved quality of care, improved patient experience, reduced costs, and broader patient access to healthcare services. Congratulations to our level 9 partners!

    • Level 9: PIH Health Whittier Hospital in Whittier, CA
    • Level 9: Franciscan Missionaries of Our Lady Health System in Baton Rouge, LA
    • Level 9: Valley Health System in Ridgewood, NJ

    For Levels 7–8, these healthcare institutions have deployed technologies and strategies to help them analyze their data like population health or cost-of-care analytics to achieve meaningful clinical and efficiency outcomes. Congratulations to our levels 7 and 8 partners!

    • Level 8: Boulder Community Health in Boulder, CO
    • Level 8: Berkshire Health Systems in Pittsfield, MA
    • Level 8: Ascension in St. Louis, MO
    • Level 8: North Country Healthcare in Berlin, NH
    • Level 8: Doylestown Health in Doylestown, PA
    • Level 7: Broadlawns Medical Center in Des Moines, IA
    • Level 7: Hancock Regional Hospital in Greenfield, IN
    • Level 7: Fitzgibbon Hospital in Marshall, MO
    • Level 7: Magnolia Regional Health Center in Corinth, MS
    • Level 7: Lewis County General Hospital in Lowville, NY
    • Level 7: Grand View Hospital in Sellersville, PA

    Along with Digital Health Most Wired, CHIME also conducts the Healthcare’s Most Wired: National Trends 2021 research. These national trends highlight how the industry has evolved and pushed technology standards to better support healthcare organizations, thereby improving care delivery and enhancing the patient experience—during and beyond the pandemic. For 2021, the report notes that the areas that have seen the biggest overall score improvements include patient engagement, interoperability and population health management. These trends reflect an increasing desire for transparency (in care and in healthcare billing), telehealth and value-based care.

    Helping to drive digital transformation is CloudWave’s OpSus Cloud, purpose-built cloud services for hospitals that offer a suite of solutions to designed to provide uptime, reliable systems performance, and reduced complexity using managed private cloud, public cloud, and cloud edge resources. Through architected infrastructure platforms with leading-edge technologies, CloudWave has applied deep technical expertise to create best practice solutions for running and restoring applications.

    CloudWave is proud to serve as a technology partner to these healthcare organizations achieve their IT goals and earn the recognition of CHIME’s Digital Health Most Wired program. As the largest, most experienced, and trusted independent software hosting provider in healthcare, CloudWave supports 125 plus EHR, clinical, and enterprise applications.

    To learn more about OpSus Cloud Services, please click here.

     

    About CloudWave

    CloudWave is a cloud and managed services provider that delivers a multi-cloud approach, helping healthcare organizations with any electronic health record (EHR) service architect, build, and integrate a personalized solution using managed private cloud, public cloud, and cloud edge resources. As the largest, most experienced, and trusted independent software hosting provider in healthcare, CloudWave delivers enterprise cloud services to more than 200 hospitals and healthcare organizations, supporting 125+ EHR, clinical, and enterprise applications. With decades of experience in disaster recovery and backup, CloudWave can support a wide variety of healthcare IT initiatives that require scalability, reliability, and security.

    The company’s OpSus cloud services provide managed hosting, end-to-end disaster recovery, systems management, security, backup, and archiving services that are fully supported by around-the-clock Network and Security Operations Centers staffed by certified healthcare IT and security professionals in the USA. CloudWave also provides secure, cloud-based enterprise imaging as-a-service in partnership with Canon Medical, to help hospitals store, analyze, protect, and share medical images. To learn more visit www.gocloudwave.com

    Posted 11.29.2021

  • CloudWave Congratulates Fourteen Hospital Partners for Being Named 2021 CHIME Digital Health Most Wired

    CloudWave is proud to share that 14 of our healthcare institution partners have been named in the College of Healthcare Information Management Executives (CHIME) “Digital Health Most Wired” program. To elevate the health and care of communities around the world, the mission of the program is to encourage the optimal use of information technology. CloudWave has worked with these fourteen healthcare institutions to build, integrate and manage cloud and IT resources to help drive digital transformation.

    Conducted through an annual survey, CHIME’s Digital Health Most Wired program identifies, recognizes, and certifies the adoption, implementation, and use of information technology by healthcare provider organizations. Results are broken into four certification levels: Levels 1-3, Levels 4–6, Levels 7–8, and Levels 9–10, and signify how the organizations have deployed information technology to improve patient safety and outcomes that are driving change in the healthcare IT industry.

    CHIME shared that organizations in Levels 9 or 10 are the leaders in healthcare technology who actively push the industry forward. These hospitals have implemented advanced technologies and are leveraging them in innovative ways to realize meaningful outcomes, including improved quality of care, improved patient experience, reduced costs, and broader patient access to healthcare services. Congratulations to our level 9 partners!

    • Level 9: PIH Health Whittier Hospital in Whittier, CA
    • Level 9: Franciscan Missionaries of Our Lady Health System in Baton Rouge, LA
    • Level 9: Valley Health System in Ridgewood, NJ

    For Levels 7–8, these healthcare institutions have deployed technologies and strategies to help them analyze their data like population health or cost-of-care analytics to achieve meaningful clinical and efficiency outcomes. Congratulations to our levels 7 and 8 partners!

    • Level 8: Boulder Community Health in Boulder, CO
    • Level 8: Berkshire Health Systems in Pittsfield, MA
    • Level 8: Ascension in St. Louis, MO
    • Level 8: North Country Healthcare in Berlin, NH
    • Level 8: Doylestown Health in Doylestown, PA
    • Level 7: Broadlawns Medical Center in Des Moines, IA
    • Level 7: Hancock Regional Hospital in Greenfield, IN
    • Level 7: Fitzgibbon Hospital in Marshall, MO
    • Level 7: Magnolia Regional Health Center in Corinth, MS
    • Level 7: Lewis County General Hospital in Lowville, NY
    • Level 7: Grand View Hospital in Sellersville, PA

    Along with Digital Health Most Wired, CHIME also conducts the Healthcare’s Most Wired: National Trends 2021 research. These national trends highlight how the industry has evolved and pushed technology standards to better support healthcare organizations, thereby improving care delivery and enhancing the patient experience—during and beyond the pandemic. For 2021, the report notes that the areas that have seen the biggest overall score improvements include patient engagement, interoperability and population health management. These trends reflect an increasing desire for transparency (in care and in healthcare billing), telehealth and value-based care.

    Helping to drive digital transformation is CloudWave’s OpSus Cloud, purpose-built cloud services for hospitals that offer a suite of solutions to designed to provide uptime, reliable systems performance, and reduced complexity using managed private cloud, public cloud, and cloud edge resources. Through architected infrastructure platforms with leading-edge technologies, CloudWave has applied deep technical expertise to create best practice solutions for running and restoring applications.

    CloudWave is proud to serve as a technology partner to these healthcare organizations achieve their IT goals and earn the recognition of CHIME’s Digital Health Most Wired program. As the largest, most experienced, and trusted independent software hosting provider in healthcare, CloudWave supports 125 plus EHR, clinical, and enterprise applications.

    To learn more about OpSus Cloud Services, please click here.

     

    About CloudWave

    CloudWave is a cloud and managed services provider that delivers a multi-cloud approach, helping healthcare organizations with any electronic health record (EHR) service architect, build, and integrate a personalized solution using managed private cloud, public cloud, and cloud edge resources. As the largest, most experienced, and trusted independent software hosting provider in healthcare, CloudWave delivers enterprise cloud services to more than 200 hospitals and healthcare organizations, supporting 125+ EHR, clinical, and enterprise applications. With decades of experience in disaster recovery and backup, CloudWave can support a wide variety of healthcare IT initiatives that require scalability, reliability, and security.

    The company’s OpSus cloud services provide managed hosting, end-to-end disaster recovery, systems management, security, backup, and archiving services that are fully supported by around-the-clock Network and Security Operations Centers staffed by certified healthcare IT and security professionals in the USA. CloudWave also provides secure, cloud-based enterprise imaging as-a-service in partnership with Canon Medical, to help hospitals store, analyze, protect, and share medical images. To learn more visit www.gocloudwave.com

    Posted 11.23.2021

  • Cerner Names Nasim Afsar, MD MBA as Company’s First Chief Health Officer

    Experienced clinical executive to lead patient and caregiver experiences

    November 16, 2021 Cerner today announced Nasim Afsar, MD, MBA, MHM, as the company’s first Chief Health Officer, effective January 2022. In this new role, Dr. Afsar will lead Cerner’s more than 1,000 healthcare professionals who provide insight and guidance to product development and improving the lives of patients and caregivers. She will also lead the quality and patient safety, regulatory, health policy, government affairs and continuous improvement organizations.

    Dr. Afsar is an experienced physician and healthcare executive with more than a decade of leadership responsibilities in large complex healthcare delivery systems, including UCLA Health and UCI Health. Previously, she has served as Chief Operating Officer, Chief Quality Officer and Associate Chief Medical Officer, delivering large scale and sustainable outcomes in quality, population health management, operations, finance, contracting, business development and strategy. She is the past president of Society of Hospital Medicine and has served on the Board of Directors for eight years. Dr. Afsar received her MD from UC Davis, School of Medicine and completed her Internal Medicine residency at UCLA Health. She received her MBA from UCLA Anderson School of Management.

    “I am thrilled that Nasim is joining our team to help us realize the true promise of what the EHR can bring. Technology must work better for caregivers and patients,” said David Feinberg, MD, CEO and president, Cerner. “As an industry, we need to decrease the cost of care, improve quality and community health, give more time back to caregivers to spend at the bedside – and Cerner intends to be a key player in driving these efforts. I look forward to Nasim’s guidance and leadership.”

    Throughout her career, Dr. Afsar has led forward-thinking and ambitious healthcare strategies across multiple organizations. She joins Cerner with extensive experience in bringing forth and implementing healthcare technologies that transform care delivery and focus on enhancing health and value to patients, communities and caregivers.

    “I have dedicated my career to driving positive large-scale impact with the goal of delivering high quality care and health outcomes for our patients and communities. I am excited to continue this work at Cerner,” said Dr. Afsar. “We have not realized the full potential of healthcare technologies in supporting health, as well as providing early warning signs for chronic conditions and acute illnesses. I look forward to joining the talented team of leaders at Cerner to enhance our ability to care for patients and free our caregivers to focus on what matters most: the patient in front of them.”

    Posted 11.22.2021

  • Caregility and Stoltenberg Consulting Announce Partnership to Streamline Deployment of Telehealth and Virtual Visit Solutions for Healthcare Organizations

    Partnership will alleviate demands made on healthcare provider technical staff and IT help desks

    Eatontown, N.J. and Pittsburgh, P.A. (November 18, 2021) – Caregility, a company dedicated to connecting care for patients everywhere, and Stoltenberg Consulting, Inc., a leading healthcare information technology consulting firm, today announced a new partnership that will assist healthcare organizations with the onboarding of patient portal and virtual visit solutions by offering 24/7/365 clinically consultative technical support for hospital end users and patients alike.

    “This partnership will alleviate the difficulties healthcare leadership teams often experience related to virtual visit launches, connecting calls, and encouraging patient portal adoption all while mitigating IT help desk overload,” said Wendy Deibert, SVP of Clinical Solutions. “Stoltenberg’s experienced support analysts have the skill to get the technical aspects of these implementations right the first time, thus driving higher engagement for go live and beyond.”

    This strategic healthcare partnership brings together the #1 ranked, Best in KLAS vendors for Virtual Care Platform (Non-EMR) and Partial IT Outsourcing, combining a much deeper level of customer support for both clinicians and patients across the Caregility platform.

    As noted in the recent 2021 Best in KLAS Awards: Software and Professional Services Report, Caregility’s Virtual Care Platform (Non-EMR) leads the market with an overall score 92 out of 100.* Utilized in over 1,000 hospitals across the U.S., Caregility’s secure HIPAA-compliant platform connects patients, family members, interpreters and clinicians for virtual visits, clinical consultations, remote patient monitoring and point-of-care observation.

    With three Best in KLAS Partial IT Outsourcing** wins, Stoltenberg’s Tier 1+ Service Desk helps hospitals and health systems make the most of their current IT investments through a more robust service desk experience. Delivering true first-call resolution of both clinically and financially focused application support needs, Stoltenberg’s Tier 1+ Service Desk boosts end-user satisfaction and technology knowledge transfer. With dynamic personalized support, specific EHR system expertise and ITIL methodology, Stoltenberg drives year-over-year health system cost savings and support flexibility to keep up with hospitals’ ever-changing IT environments.

    “After the past year’s significant push to telehealth adoption, many healthcare providers are now transitioning from emergency response deployment to long-term strategic telehealth and virtual care utilization,” says Sheri Stoltenberg, founder and CEO of Stoltenberg Consulting. “For lasting alignment with consumer-driven patient expectations, this partnership helps Caregility customers maximize their users’ experience to better support and sustain a more meaningful and efficient virtual care experience.”

     

    About Caregility
    Caregility (caregility.com) is dedicated to connecting patients and clinicians everywhere through the use of the Caregility Virtual Care Platform. Designated as the #1 2021 Best in KLAS Virtual Care Platform (Non-EMR), our core offering is a purpose-built ecosystem for the entire healthcare continuum. The Caregility Virtual Care Platform provides secure, reliable, two-way audio and video communication designed for any device and clinical workflow, in both inpatient and outpatient settings.

    Today, Caregility supports more than two million video sessions annually and has deployed over 9,000 access point of care systems across the US. From critical and acute, to urgent and emergent, to post-acute, residential, and home care, Caregility is helping to transform the delivery of patient care. Follow Caregility on LinkedIn or on Twitter at @caregility.

     

    About Stoltenberg Consulting
    FlexSourcing, Stoltenberg Consulting’s three-time Best in KLAS Partial IT Outsourcing program, delivers day-one ROI through an on-demand, versatile cross-trained workforce that can scale up at any time. Averaging 15 years of experience, Stoltenberg analysts are skilled in both financial and clinical systems with best practice expertise for Epic, Cerner, MEDITECH, NextGen, Allscripts, and eClinicalWorks systems. Through FlexSourcing’s agile program including Tier 1+ service desk, get the most out of your EHR investment. Align flexible IT support with your health system’s evolving needs to curb EHR burnout, boost physician satisfaction and improve the patient experience. To see how Stoltenberg simplifies healthcare technology, visit stoltenberg.com.

     

    * “2021 Best in KLAS Awards: Software & Services,,” February, 2021, © 2021 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com.

    ** “2020 Best in KLAS Awards: Software & Services,” January 2020. © 2020 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com.
    “2018 Best in KLAS Awards: Software & Services,” January 2018. © 2018 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com.
    “2014 Best in KLAS Awards: Software & Services,” January 2015. © 2015 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com.

     

    Media Contacts
    Shana Tachikawa, Director of Communications
    Stoltenberg Consulting
    [email protected]

    Kelly McDermott, SVP of Marketing
    Caregility
    [email protected]

    Posted 11.19.2021

  • Clearsense Ranked 440th Fastest-Growing Company in North America on the 2021 Deloitte Technology Fast 500™

    254% Revenue Growth Attributed to Growing Demand for End-to-End Analytics Platforms that Ensure Data Integrity

    JACKSONVILLE, FL – November 17, 2021 — Clearsense, an AI-powered data analytics platform company that translates healthcare data into highly consumable insights, today announced today it ranked 440th on the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now in its 27th year. Clearsense grew 254% during this period, citing growing market demand for its innovative, end-to-end approach to transforming healthcare data into insights that users can trust and act on.

    Clearsense chief executive officer, Gene Scheurer, credits the burgeoning healthcare provider organization demand for broader, deeper, and more credible analytics as growth drivers. He said, “254% revenue growth may grab headlines, and we’re proud of the hard work it took to get here, but accolades aside, we’re most proud of the way clients are embracing our unique approach to ensuring truthful data.” 2021 has been a milestone year for Clearsense. In addition to the Deloitte Fast 500™ recognition, in March the Clearsense approach was validated by Health Catalyst Capital with a $30M investment. In September Clearsense rounded out its end-to-end data analytics platform with the highly strategic acquisition of Compellon, a game changing, plug and play AI analytics solution that makes data analytics accessible to clinicians and everyday users. As market demand and recognition  by organizations like KLAS continued, top-level leadership talent was hired to shepherd the solution to more clients.

    “Each year the Technology Fast 500 shines a light on leading innovators in technology and this year is no exception,” said Paul Silverglate, vice chair, Deloitte LLP and U.S. technology sector leader. “In the face of innumerable challenges resulting from the pandemic, the best and brightest were able to pivot, reinvent and transform and grow. We celebrate the winning organizations and especially the talented employees driving their success.”

     

    About the 2021 Deloitte Technology Fast 500™

    Now in its 27th year, the Deloitte Technology Fast 500 provides a ranking of the fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies — both public and private — in North America. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth from 2017 to 2020.

    In order to be eligible for Technology Fast 500 recognition, companies must own proprietary intellectual property or technology that is sold to customers in products that contribute to a majority of the company’s operating revenues. Companies must have base-year operating revenues of at least US$50,000, and current-year operating revenues of at least US$5 million. Additionally, companies must be in business for a minimum of four years and be headquartered within North America.

     

    About Clearsense

    Clearsense transforms healthcare data into insights that users can trust and act on. The data and analytics platform is cloud-based, AI-enabled, and HITRUST-certified. By actively managing how data is ingested, organized, translated, enriched, and governed, data accuracy and quality are confirmed. A full suite of advisory services led by project managers, industry, and clinical experts ensures that data governance, implementation, and analytics are rapidly mainstreamed. A growing list of leading health systems use the Clearsense end-to-end platform to drive faster and better clinical, financial, and operational outcomes. For more information, visit Clearsense.com.

     

    About Deloitte

    Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the “Deloitte” name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see www.deloitte.com/about to learn more about our global network of member firms.

    Posted 11.17.2021

  • DrFirst’s MedHx℠ Earns High Scores from Customers in KLAS First Look Report

    KLAS explores how MedHx drives accurate medication reconciliation through automation

    Rockville, Md., November 17, 2021 — Healthcare pioneer DrFirst announced today that its MedHx solution earned high marks from customers, including “A” grades for “supporting integration goals” and “likely to recommend,” as reported in KLAS Research’s First Look report. The report verifies that MedHx customers get more accurate and complete medication history data, access that information quickly and easily, and spend less staff time gathering medication history from different sources.

    MedHx is used by hospitals, health information exchanges, and physician practices throughout the U.S. to improve the quality of patient medication history imported into electronic health record (EHR) systems. Clinicians use this information for medication reconciliation, a critical safety practice that is recommended every time a healthcare facility admits, transfers, or discharges a patient. Accurate medication reconciliation is a National Patient Safety Goal of The Joint Commission.

    KLAS is a leading healthcare IT research firm that provides transparent and impartial insights. Its First Look report reveals an unbiased view of how MedHx performs and how the solution helps improve patient outcomes.

    KLAS surveyed customers at hospitals and health systems of all sizes and found that:

    • 96% of customers are highly satisfied (71%) or satisfied (25%)
    • 96% of customers would buy it again
    • 67% of customers achieved outcomes immediately, and 28% within six months

    KLAS Research Analyst Mike Davis focused on MedHx’s ability to “collect patients’ most current medication information from medication claims and local pharmacies, improving the accuracy of patients’ medication history files.” He points to how using its patented AI “to fill in missing data from sigs (incoming prescription information) supports accurate dosing alerts and the prevention of adverse drug events [ADEs]. Improving a clinician’s ability to review a patient’s medication history during transitions of care ultimately improves patient care and safety.”

    These benefits are why users value MedHx, according to DrFirst president G. Cameron Deemer. “Protecting patients from dangerous ADEs while also reducing the time clinicians spend tracking down and manually entering information is a game-changer for healthcare,” he said.

    MedHx provides the broadest available source of medication history data, including local pharmacy data, enabling faster, more accurate medication reconciliation. This data reduces the risk of medication errors and ADEs caused by keyboard errors and missing or poor-quality prescription data. The solution’s AI translates, infers, and normalizes prescription instructions into consistent terminology that can be used by a health system’s EHR.

    To download a complimentary copy of the KLAS First Look report, clickhere.

     

    About DrFirst

    Since 2000, DrFirst has pioneered healthcare technology solutions and consulting services that securely connect people at touchpoints of care to improve patient outcomes. We create unconventional solutions that solve care collaboration, medication management, price transparency, and adherence challenges faced in healthcare. We unite the Healthiverse—the interconnected healthcare universe—by providing our clients with real-time access to the information they need, exactly when and how they need it, so patients get the best care possible. DrFirst solutions are used by nearly 325,000 healthcare professionals, including more than 120,000 prescribers, 70,000 pharmacies, 275 HIS/EHRs, and 1,500 hospitals in the U.S. and Canada. To learn more, visit www.DrFirst.com and follow @DrFirst.

     

    DrFirst Media Contact

    Katlyn Nesvold
    Amendola Communications for DrFirst
    715-559-0046
    [email protected]

    Posted 11.17.2021

  • 2021 Digital Health Most Wired Trends Report Reflects Rapid Digital Transformation, Growth in Patient Engagement

    ANN ARBOR, MI, Nov. 17, 2021 – Kicked into overdrive by the pandemic, digital health continues to rapidly transform the state of healthcare, according to 2021 results from the CHIME Digital Health Most Wired survey. Patient engagement shows significant gains this year, with patients adopting digital portals, mobile apps and electronic insurance cards in ever-increasing numbers. Interoperability and price transparency also gained ground with wide adoption of digital solutions across the industry. The findings were published this month in the annual Digital Health Most Wired National Trends report, which is free and available online on the College of Healthcare Information Management Executives (CHIME) website. 

    Key findings:

    • 2021 saw a gain of 19 percentage points in organizations adopting the ability to estimate patient out-of-pocket expenses, attributable to CMS’ new proposed requirements for price transparency.
    • Percentages of patients using digital portals, mobile apps, real-time news/blog feeds and electronic insurance cards all grew significantly.
    • Usage and adoption of telehealth continued to increase on the whole, but the growth curve stabilized from the sharper curve of 2020. Reported usage (measured by percentage of patients who used telehealth at each facility) has more than doubled since 2019.
    • Population health management (PHM) activities remained steady after a boom in growth in 2020, with 2021 showing an average increase of 1-4 percentage points in the use of tools to support PHM strategies compared to an average 18 percentage point bump in 2020.
    • Adoption of advanced analytics continues to spread more widely through the industry. The use of predictive analytics in clinician workflow rose by 11% in 2021 for acute care organizations.
    • Adoption of opioid-use reduction technologies slowed in 2021, up by only 3% compared to the 20% gains of 2020. But over one-third of organizations surveyed now report using 10 or more interventions to reduce opioid use, and data shows a positive correlation between number of interventions and impact on use reduction.
    • Cybersecurity measures remained consistent in growth from 2020 to 2021. Organizations with a dedicated security operations center grew by 4%. The least-adopted best practice is the appointment of a designated CISO in the executive suite, as only 60% of organizations report having a security officer at that level.
    • Adoption of EHR-integrated surveillance systems rose by 8% in 2021 for a total growth of 19% since 2019.

    “A monumental shift is occurring across the industry as more and more organizations adopt digital health strategies that transform health and care,” said CHIME President and CEO Russell P. Branzell. “The survey covers multiple categories to assess how effectively healthcare organizations are advancing on their digital health journeys. This year, we see not only individual gains in categories but also cumulative gains from the past two years that reflect a digital revolution long in the making. Top performers are setting an example that is inspiring widespread change at an unprecedented pace.”

    COVID-19-related technologies measured through the survey remained strong, with over 90% of acute-care organizations able to report data on vaccination and testing through their EHRs to local, state, and federal agencies. Over 86% of acute care and ambulatory organizations have adopted an enterprise-wide patient flow system, with high adoption in critical areas serving a beneficial role during the pandemic. Digital tools for contact tracing are still rare but increasingly planned for future implementation.

     This year’s survey represented 36,674 facilities, with 738 surveys completed by healthcare organizations offering acute, ambulatory, and long-term post-acute care (LTPAC) in 7 countries. The trends report is based on aggregated survey data from U.S. participants. To download the 2021 Digital Health Most Wired National Trends report, click here.

    About CHIME

    The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs) and other senior digital health leaders. CHIME includes more than 5,000 members in 56 countries and two U.S. territories and partners with over 160 healthcare IT businesses and professional services firms. CHIME and its three associations provide a highly interactive, trusted environment that enables senior industry leaders to collaborate, exchange best practices, address professional development needs and advocate for effective use of information management to improve health and care in their communities. For more information, please visit chimecentral.org.

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    Contact

    Rosslyn Elliott

    Editor, Communications & Media Relations, CHIME

    734.275.0104

    [email protected]

    Posted 11.17.2021

  • Pivot Point Consulting and The MetroHealth System Enter Multi-year Epic Application Managed Services Agreement

    Multi-year managed services engagement allows healthcare system to realize better strategic alignment by redeploying staff to high-priority projects

    NASHVILLE, Nov. 16, 2021 /PRNewswire/ — Healthcare IT consulting leader Pivot Point Consulting, a Vaco Company, was selected by The MetroHealth System, based in Cleveland, to perform maintenance and quarterly upgrades for its Epic EHR, including all clinical and non-clinical applications.

    The multi-year engagement will enable MetroHealth to focus on upcoming high-priority strategic initiatives while Pivot Point handles daily Tier-2 Application Support related tasks across the healthcare system’s sites.

    MetroHealth serves more than 300,000 patients each year in the greater Cleveland area, and operates four hospitals, 20 health centers, and 35 ambulatory practices throughout Ohio’s Cuyahoga County. The healthcare system will use Pivot Point’s flexible healthcare managed services solution to provide a team of Epic-certified technicians, business intelligence developers, and third-party application experts to support its Epic EHR. Pivot Point’s Application Support operates as a flexible service model that adjusts to meet an organization’s evolving needs. 

    “MetroHealth selected Pivot Point Consulting for ongoing Epic system maintenance and support because they offer high-quality, outcome-based managed services,” said David Fiser, MBA, FABC, Vice President and Chief Information Officer at The MetroHealth System. “As we have several massive projects on the horizon, we need our most experienced staff to focus on driving those initiatives. The Pivot Point relationship will help us stay up and running while our internal leaders concentrate on our growth strategy.”

    Pivot Point Consulting’s experts will function as MetroHealth’s ‘run team,’ providing operational and system maintenance on the Epic platform, servicing incidents and requests, and conducting seamless quarterly upgrades to keep the platform current. The Pivot Point run team will also fix general application issues, conduct routine application tasks, analyze business intelligence, and develop custom reports.

    “We are proud to partner with MetroHealth as part of its EHR enhancement process,” said Andy Palmer, Managed Services Practice Leader. “Providers like MetroHealth deserve a dedicated partner to handle support and upgrade responsibilities and ensure their systems are running smoothly. Beyond hard cost savings, we help providers capitalize on new opportunities that come their way while we take on the daily responsibility of system upkeep.”

     

    About The MetroHealth System
    The nationally recognized MetroHealth System includes Ohio’s only adult and pediatric Burn Care Center, as well as Cuyahoga County’s most experienced Level I Adult Trauma Center. In addition to its four existing hospitals, the healthcare system is currently completing a billion-dollar project to build the MetroHealth Glick Center, an 11-floor hospital located on its main campus in Cleveland. 

    MetroHealth employs more than 600 doctors, 1,700 nurses, and 7,800 employees throughout the county. As the health system serves as an academic medical center committed to medical research, each staff physician holds a faculty appointment at Case Western Reserve University School of Medicine. MetroHealth’s main campus in downtown Cleveland houses the Lincoln-West School of Science & Health, the only high school in America located on hospital grounds.

     

    About Pivot Point Consulting
    Pivot Point Consulting, 2020 #1 Best in KLAS: Overall IT Services Firm, enables healthcare organizations to realize the most value from their technology and resources through EHR, ERP, Strategy, Virtual Care, Data Analytics, Cybersecurity, Service Desk, Application Support and Revenue Cycle Management services. Our experts deliver consulting, managed services and talent solutions to providers, payers, life sciences and technology organizations.

     

    Media Contact:
    Kim Warth, Amendola Communications, [email protected]

    SOURCE Pivot Point Consulting

    Posted 11.16.2021

  • Vocera Collaborates with Amazon to Improve Patient Experience

    Vocera skill for Alexa to advance care team communication

    Tuesday, November 16, 2021 SAN JOSE, Calif.–(BUSINESS WIRE)–Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, today announced it collaborated with Amazon to build a Vocera skill for Alexa. The skill leverages a set of technologies from Alexa Smart Properties and will be HIPAA-eligible for healthcare customers. The Vocera skill for Alexa will expand the Vocera ecosystem to provide a hands-free and immersive voice experience to patients and families. The new Vocera skill for Alexa is designed to make it easier and faster for patients and families to get information about their stay and reach the right care team members with simple voice requests spoken to an Amazon Echo in the patient’s room. The intelligent solution is also designed to reduce unnecessary interruptions to the care team and minimize cognitive overload among clinicians.

    “We believe the intuitive and accessible nature of voice and Alexa has the potential to help and delight customers in many scenarios, in and outside of the home,” said Liron Torres, Head of Alexa Smart Properties, Amazon. “We’re excited to work with Vocera and extend the voice experiences customers already love to healthcare systems, and give care providers new ways to save time and personalize care for their patients.”

    The Vocera skill for Alexa will advance the patient experience offered in hospitals and health systems. Patient requests will be delivered to the appropriate team member on their device of choice, including the Vocera Badge, Smartbadge, or Vina smartphone application. The Vocera skill for Alexa will recognize keywords and phrases and use Vocera Engage software to determine the appropriate person to receive the message, thereby reducing interruptions and streamlining workflow.

    Verbal updates to patients about the status of each request will help put patients at ease, knowing their requests are heard and being resolved. Common questions from patients that do not need clinical intervention, such as visitor hours, will be answered automatically through the Vocera skill. Patient requests for assistance will be prioritized for relevance, automatically escalated as needed, and delivered with contextual information to team members who are available and can take action, improving response times and patient care.

    “Vocera has more than 20 years of experience in voice communication technology; and with more than 50 clinicians on staff, we understand the benefits of hands-free communication and how it protects and connects patients and care teams,” said Dave Lively, Senior Vice President of Product Management at Vocera. “We are excited to collaborate with Amazon to advance the power and convenience of voice communication to elevate the patient experience, improve safety, and save valuable time for nurses and other care team members.”

     

    About Amazon

    Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. For more information, visit amazon.com/about and follow @AmazonNews.

     

    About Vocera

    The mission of Vocera Communications, Inc. is to improve the lives of healthcare professionals, patients, and families. Founded in 2000, Vocera provides clinical communication and workflow solutions that help protect and connect team members, increase operational efficiency, enhance quality of care and safety, and humanize the healthcare experience. More than 2,300 facilities worldwide, including nearly 1,900 hospitals and healthcare facilities, have selected Vocera solutions to enable their workforce to communicate and collaborate with co-workers and engage with patients and families. Mobile workers can choose the right device for their role or task, including smartphones or one of the company’s wearable communication devices, and use voice commands to easily reach people by name, role, or group. The hands-free Vocera Smartbadge was named to TIME’s list of the 100 Best Inventions of 2020. Vocera solutions can integrate with more than 150 clinical and operational systems, including electronic health records, nurse call systems, ventilators, physiological monitors, and more. In addition to healthcare, Vocera solutions are found in aged care facilities, veterinary hospitals, schools, luxury hotels, retail stores, power facilities, and more. Visit www.vocera.com to learn more and follow @VoceraComm on Twitter.

    Vocera® and the Vocera logo are trademarks of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.

    Shanna Hearon
    Vocera Communications, Inc.
    669-999-3368
    [email protected]

    Source: Vocera Communications, Inc.

    Posted 11.16.2021

  • Optimum Healthcare IT Wins CHIME Foundation Partner of the Year Award

    ANN ARBOR, MI, Nov. 15, 2021 – With a deepening IT talent shortage making national news, the healthcare industry needs the work of organizations that bring both vision and action to fill the talent pipeline. Optimum Healthcare IT has exemplified such future-oriented leadership by collaborating with the College of Healthcare Information Management Executives (CHIME) to cultivate talent and bring it into the healthcare IT workforce. For this crucial work as well as for support of other educational efforts, thought leadership events, and charitable initiatives, CHIME has named Optimum Healthcare IT as winner of the 2021 Foundation Partner Award.

    The award recognizes a CHIME Foundation firm that has demonstrated exceptional dedication and support and made outstanding contributions to the healthcare IT industry, CHIME, the CHIME Foundation and other CHIME organizations.

    CHIME University, in close collaboration with Optimum Healthcare IT, is providing healthcare IT training through Optimum CareerPath, a targeted placement program focused on identifying and training high aptitude, early-career employees. These employees are then placed with healthcare organizations to help fill their teams with diverse, high-potential talent.

    “We are very pleased to partner with Optimum Healthcare IT, and we congratulate them on this prestigious award,” said CHIME CEO and President Russell Branzell. “Our work together is helping to shape the future of healthcare IT by recruiting and training college graduates with a special focus on women, minorities, and those from underprivileged backgrounds. This kind of work is crucial not only for the future of individuals but for our whole industry.”

    “When the concept of Optimum CareerPath was materializing, a partnership with CHIME stood out as the perfect match,” said Jason Jarrett, CEO of Optimum Healthcare IT. “Diversity, equity, and inclusion are imperative to the future of healthcare IT and the long-term growth of the healthcare IT industry as a whole. Both Optimum and CHIME have a mission to better healthcare, and this collaboration is the backbone of the CareerPath Program. As we work to close the skills gap in healthcare IT, we could not ask for a better partner.”

    About CHIME

    The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs) and other senior digital health leaders. CHIME includes more than 5,000 members in 56 countries and two U.S. territories and partners with over 160 healthcare IT businesses and professional services firms. CHIME and its three associations provide a highly interactive, trusted environment that enables senior industry leaders to collaborate, exchange best practices, address professional development needs and advocate for effective use of information management to improve health and care in their communities. For more information, please visit chimecentral.org.

    About Optimum Healthcare IT

    Optimum Healthcare IT is a Best in KLAS healthcare IT staffing and consulting services firm based in Jacksonville Beach, Florida. Working with healthcare providers, payers, software, and life sciences organizations, Optimum provides professional staffing and consulting services that support client’s needs through the continuum of care. Optimum’s comprehensive service offerings include EHR, Technical, Security, ServiceNow®, ERP, and our talent and skill development program, Optimum CareerPath®. Visit optimumhit.com for more information.

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    Contact

    Rosslyn Elliott

    Editor, Communications & Media Relations, CHIME

    734.275.0104

    [email protected]

    Posted 11.14.2021
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