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Innovaccer’s Data Activation Platform Ranked No. 1 End-to-End Hospital System Population Health Technology Platform in Black Book 2022 User Survey
The annual customer-driven survey highlights the soaring, pandemic-demand for population health technology and analytics solutions.
SAN FRANCISCO, March 31, 2022— Innovaccer Inc., the Health Cloud company, received the top customer satisfaction and loyalty honors in the newly published 2022 Black Book Research User Survey for population health management (PHM) solutions. The annual poll also emphasizes the growing importance of provider data sharing in fighting the COVID-19 pandemic and meeting new interoperability standards.
Innovaccer’s Data Activation Platform is the No. 1 End-To-End Hospital System Population Health Technology Platform as ranked by 2,160 population health management (PHM) applications and managed services clients surveyed by Black Book, including administrative, financial, medical, analytics, quality, and IT system users from 494 hospitals and IDNs, 775 physician practices, 83 ambulatory organizations, and 46 payers and employer groups.
Innovaccer’s Population Health Management solution enables providers to centralize all their data—EHR, claims, care management, pharmacy, labs, social determinants of health (SDoH), and more—from all HIT systems and across care settings. The result is a unified data platform that provides integrated workflows and comprehensive analytics that drive value-based care delivery, reimbursement, and the insights and reporting necessary for contract negotiations that support risk-based models with payers.
Black Book Research evaluates health IT vendors on multiple criteria by conducting unbiased and independent crowdsourced research. The firm identifies the most relevant solutions and top healthcare trends based on its understanding of unique problems and healthcare industry issues.
In Black Book’s year-long survey process, 156 PHM vendors were scored on 18 key performance indicators, including Strategic Alignment with Client Goals, Innovation and Risk Models, Client Relationships and Cultural Fit, Trust and Accountability, Deployment and Implementation, Interoperability, Reliability, Financial Viability and Managerial Stability, Customer Care Support, and Best-of-Breed Technology. End-to-end population health management solutions included data aggregation and analytics, financial costing and bundling, care management, risk modeling, and patient outreach capabilities for software, services, and consultant firms.
“The recognition from Black Book Research comes at a time when population health management is a top priority across the industry and around the world as we combat the pandemic,” said Abhinav Shashank, Co-Founder and CEO of Innovaccer. “As the healthcare industry accelerates its transition to value, the need for an end-to-end PHM solution to deliver better health outcomes, improve the patient experience, and bend the cost curve has never been greater. We’re thrilled that Black Book ranked our PHM solution No. 1, and we’re grateful to our customers for sharing how we’re helping them succeed in delivering high quality, cost-effective care.”
About Black Book
Black Book™, its founders, management, and staff do not own or hold any financial interest in any of the vendors and consultants covered and encompassed in the surveys it conducts, or its affiliates and associates. Black Book reports the results of the collected satisfaction and client experience rankings in publication and to media prior to vendor notification of rating results and does not solicit vendor participation fees, review fees, inclusion or briefing charges, and/or vendor collaboration as Black Book polls vendors’ clients.
Since 2009, Black Book™ has polled vendor satisfaction across the healthcare, medical and insurance industries in the software/technology and managed services sectors around the globe. Black Book expanded its survey prowess and reputation of independent, unbiased crowd-sourced surveying to IT and health records professionals, physician practice administrators, nurses, financial leaders, executives, and hospital information technology managers. For methodology, auditing, resources, comprehensive research, and ranking data: www.blackbookmarketresearch.com
About Innovaccer
Innovaccer Inc., the Health Cloud company, is a leading San Francisco-based healthcare technology company committed to helping healthcare care as one. The InnovaccerⓇ Health Cloud unifies patient data across systems and settings, and empowers healthcare organizations to rapidly develop scalable, modern applications that improve clinical, operational, and financial outcomes. Innovaccer’s solutions have been deployed across more than 1,000 care settings in the U.S., enabling more than 37,000 providers to transform care delivery and work collaboratively with payers and life sciences companies. Innovaccer has helped organizations unify health records for more than 24 million people and generate more than $600 million in savings. For more information, please visit innovaccer.com.
Press Contact:
Sachin Saxena
Innovaccer Inc.
415-504-3851
Posted 3.31.2022 -
David Garets, Healthcare IT Visionary, Passes Away at 73; CHIME and HIMSS Pay Tribute
ANN ARBOR, MI, March 29, 2022 – The College of Healthcare Information Management Executives (CHIME) and the Healthcare Information and Management Systems Society (HIMSS) join together in mourning the passing of a great healthcare leader with the news of the death of Dave Garets on March 28 at the age of 73. Garets had battled Parkinson’s disease for several years.
“Dave’s wellspring of kindness and integrity was the foundation of his passion for improving healthcare,” said Russ Branzell, President and CEO of CHIME. “He led the whole industry in revolutionary ways of thinking and drove major innovations with his teams along the way. He is irreplaceable, and he will be greatly missed by CHIME and throughout the industry.”
“Dave was an incredible leader, pioneer and advocate for the power of information and technology to transform healthcare,” said Hal Wolf, President and CEO of HIMSS. “As we work to reimagine health and health equity for all, we stand on the shoulders of giants like Dave. He often said, ‘We’re always better together than separate in the battle of care.’ The global health ecosystem has lost a great visionary in Dave, but we will continue to benefit from his tremendous contributions for years to come.”
Garets believed that if technology could be uniformly adopted in healthcare, caring for patients would be greatly enhanced and outcomes would improve for all. Two guiding principles formed from his healthcare IT experience. The first was that technology had to meet high standards, because people’s lives depended on the quality of healthcare IT. The second principle was that healthcare IT had to be universally adopted to realize maximum benefit to society. By championing these principles, Garets left his enduring mark on an industry that has now become almost entirely dependent on technology.
Garets’s career in IT began at AT&T, and he then became CIO for Magic Valley Hospital in Twin Falls, Idaho. He moved on to management consulting with Arthur D. Little before joining Gartner as a VP for healthcare research and analytics. The research and advisory team he built at Gartner is considered one of the best in healthcare. Garets was an important voice in emerging healthcare technologies and regulations. He promoted his vision for healthcare IT across the U.S. and at international venues.
After a move to HealthLink to help drive consulting services for providers, Garets led his team to build one of the leading strategy practices in the healthcare IT industry.
Garets also chaired the largest association in the healthcare industry, HIMSS, as a byproduct of a merger between CHIM (healthcare IT vendors) and HIMSS (healthcare IT provider members).
Garets was instrumental during his HIMSS leadership tenure in gaining widespread acceptance of the corporate community as full-fledged members of HIMSS. As both a former CIO and vendor, Garets was able to speak to both provider and corporate audiences. Upon the creation of HIMSS Analytics, Garets resigned as HIMSS board chair in order to lead this new initiative. He again demonstrated his executive management skills by creating an empowered and progressive culture that generated a highly respected provider IT market database solution.
Garets helped develop the EMR Adoption Model (EMRAM) that provided a simple and accurate assessment of provider EMR capabilities for supporting healthcare delivery.
Garet’s relentless promotion of the EMRAM in the US and internationally was the key factor in its market adoption, success, and transformative impact on the EMR market and federal health policy.
After achieving success with HIMSS Analytics, Garets was recruited by the Advisory Board Company to create a research and advisory service. Garets also helped promote new consulting services for the company related to Meaningful Use regulations and the emerging ICD-10 coding system.
Garets participated in CHIME’s CIO Boot Camp training curriculum for several years, generously mentoring new leaders to find their own successes in the industry.
About CHIME
The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs) and other senior digital health leaders. CHIME includes more than 5,000 members in 56 countries and two U.S. territories and partners with over 160 healthcare IT businesses and professional services firms. CHIME and its three associations provide a highly interactive, trusted environment that enables senior industry leaders to collaborate, exchange best practices, address professional development needs and advocate for effective use of information management to improve health and care in their communities. For more information, please visit chimecentral.org.
About HIMSS
HIMSS (Healthcare Information and Management Systems Society) is a global advisor, thought leader and member-based society committed to reforming the global health ecosystem through the power of information and technology. As a mission-driven non-profit, HIMSS offers a unique depth and breadth of expertise in health innovation, public policy, workforce development, research and digital health transformation to advise leaders, stakeholders and influencers across the global health ecosystem on best practices. With a community-centric approach, our innovation engine delivers key insights, education and engaging events to healthcare providers, payers, governments, startups, life sciences and other health services organizations, ensuring they have the right information at the point of decision. HIMSS has served the global health community for more than 60 years, with focused operations across North America, Europe, the United Kingdom, the Middle East and Asia-Pacific.For more information, visit himss.org.
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Contact for CHIME
Rosslyn Elliott
Editor, Communications & Media Relations, CHIME
734.275.0104
[email protected]Contact for HIMSS
Lynda Batchelor
Vice President, Marketing & Communications, HIMSS
312.802.2939
[email protected]Posted 3.29.2022 -
Long-time Pivot Point Consulting Client Indiana Hemophilia & Thrombosis Center Finds Strategic and Operational Value in Interim CIO Services
NASHVILLE, Tenn., March 24, 2022 /PRNewswire/ — Pivot Point Consulting, a national health IT consulting leader and the 2022 #2 and 2020 #1 Best in KLAS Overall IT Services Firm, released a new success story, “Medical Group Finds Immediate Wins and Long-term Value with Interim CIO” which profiles how Pivot Point’s Executive Advisor Denise Webb served as an interim CIO and helped Indiana Hemophilia & Thrombosis Center (IHTC) develop a long-term IT strategy, complete critical IT projects and recruit a permanent CIO.
Founded in 1998, IHTC has evolved into a national leader in comprehensive hemophilia treatment. The Indianapolis-based organization’s IT staff has helped navigate two decades of organic growth and increasing complexity of the mid-sized medical group’s IT systems and services. As technology innovations amplified and business strategy matured, IHTC, turned to longtime partner Pivot Point Consulting for strategic guidance, interim IT leadership and assistance in recruiting a permanent CIO.
“We wanted to ensure our IT systems and data remain stable and secure as we continue to grow and as healthcare organizations become more interconnected,” said IHTC’s Chief Executive Officer Nancy Hoard. “We also felt a real need to improve our ability to integrate emerging technologies.”
Serving as interim CIO, Denise Webb, Executive Advisor on Pivot Point’s strategy team led IHTC efforts to establish project portfolio planning and governance, develop an IT budget, evaluate and develop staff capabilities, kickstart numerous stalled projects and recruit and onboard a permanent CIO. The Pivot Point advisor also focused on improving IHTC’s infrastructure by choosing a new electronic health record (EHR) system and a unified patient communications and telehealth platform.
“We made incredible progress under the leadership of Pivot Point’s interim CIO,” said Hoard. “In the four years we’ve worked with Pivot Point, they have consistently provided us with high-caliber healthcare IT professionals.”
Pivot Point Consulting recently was recognized as a top performer by KLAS research for the seventh consecutive year. In the 2022 Best in KLAS Awards, Pivot Point ranked #2 in the category of Overall IT Services Firm, #2 in Partial IT Outsourcing and #2 in Overall IT Advisory Services. To learn more visit pivotpointconsulting.com.
About Pivot Point ConsultingPivot Point Consulting, 2022 #2 Best in KLAS: Overall IT Services Firm, enables healthcare organizations to realize the most value from their technology and resources through EHR, ERP, Strategy, Virtual Care, Data & Analytics, Cybersecurity, Service Desk, Application Support and Revenue Cycle Management services. Our experts deliver consulting, managed services and talent solutions to providers, payers, life sciences and technology organizations. For more information, visit us at pivotpointconsulting.com. Follow us on LinkedIn, Facebook or Twitter.
About Indiana Hemophilia & Thrombosis CenterThe Indiana Hemophilia & Thrombosis Center (IHTC) is the only federally recognized comprehensive hemophilia treatment center in Indiana and one of the largest centers in the nation. The IHTC is a 501(c)3 nonprofit entity that is dedicated to providing the best, most comprehensive care to people in Indiana with bleeding or clotting disorders and to their families. The IHTC is both nationally and internationally distinguished as a Center of Excellence for its leadership in bleeding disorder patient care, education and research. For more information, visit https://www.ihtc.org.
Media Contact:
Kim Warth, Amendola Communications, [email protected]SOURCE Pivot Point Consulting
Posted 3.25.2022 -
Global Medical Response Transforms Emergency Response with FirstNet
New Technologies Expand Our Capabilities to Better Serve Paramedics and First Responders Across the Country
COLORADO, March 22, 2022 Global Medical Response (GMR), an industry-leading air, ground, specialty and residential fire services and managed medical transportation organization, is connecting first responders and paramedics with FirstNet®— the only network built with and for America’s first responders and the extended public safety community. With this tech advancement, we can equip first responders across the country with new capabilities and reliable access to critical information while in the field.
FirstNet is designed to improve interoperable communications across public safety entities nationwide, allowing first responders to communicate with one another easily and quickly during everyday situations, big events or emergencies. This is integral to solving the communications challenges public safety has experienced in the past.
A U.S. government contractor, GMR helps communities and citizens after individual incidents and widespread disasters like hurricanes, floods and fires, by providing a full array of ground and air ambulance, paratransit services and medical personnel to supplement the government’s military response to a disaster or public health emergency. Recently, GMR used its network of subcontractors to help with COVID-19 testing at military bases and other government entities.
Utilizing FirstNet across the entire ecosystem of mobility devices and services nationwide, GMR is helping local first responders, paramedics and other disaster response team members connect during times of need. During crises deployments, GMR will utilize 1,200 Sonim XP8 devices, military-grade android smartphones, with FirstNet service capabilities. GMR is also using FirstNet powered customer-owned and maintained (COAM) deployable assets with Band 14 specific equipment that will work in conjunction with the FirstNet network to provide service to the devices in the field.
“As a government contractor, it is vital for us to stay connected during every scenario our responders are deployed to nationwide,” said Jeffrey E. Marani, National Director of Field Technologies and OEM Communications Section Chief at GMR. “With FirstNet, we are able to maintain contact with our first responders across the country during everyday crises and large disasters.”
Global Medical Response joined FirstNet to provide our first responders unthrottled access to an entire public safety ecosystem of mission-ready tools and capabilities, including:
- The only nationwide communications platform that allows us to coordinate emergency responses efficiently and effectively across agencies and jurisdictions.
- Always-on priority and preemption to give us reliable access to the connection we need – and protecting us from network congestion.
- A separate, dedicated and highly secure network core purpose-built for public safety’s sensitive communications.
- Innovative tools – like public safety-centric applications, mission-critical solutions and connected devices – to give us more actionable information for heightened situational awareness.
- A dedicated fleet of 100+ deployable network assets public safety agencies can call upon for additional connectivity at no extra charge during remote situations, planned events or urgent crises—a unique benefit to the industry.
- Access to holistic safety health and wellness tools and resources that go beyond network connectivity—all powered by the FirstNet Health & Wellness Coalition, which represents more than 1.3 million first responders.
GMR and AT&T announced last year that they are collaborating on the FirstNet Health & Wellness Coalition’s ROG the Dog program, a fleet of trained Labradoodles, who specialize in animal assisted therapy for first responders. The dogs, provided by GMR, can be deployed to customers during times of crises, following natural or man-made disasters.
“We’re honored that Global Medical Response chose FirstNet to elevate their communications and disaster response capabilities across the country,” said Stacy Schwartz, VP for Public Safety and FirstNet at AT&T. “It’s our mission to give first responders the cutting-edge tools they need to effectively keep their communities safe. FirstNet will help GMR connect with those in need and to each other to provide the best emergency response.”
“FirstNet, Built with AT&T, is the exclusive communications platform, built with and for public safety, inspired by public safety. There is no substitution for this purpose-built network,” said FirstNet Authority CEO Edward Parkinson. “We look forward to supporting Global Medical Response and the public safety community with FirstNet, making sure it delivers what they need, when they need it.”
To learn more about Global Medical Response visit https://www.globalmedicalresponse.com/home.
To learn more about FirstNet, go to FirstNet.com. To learn more about subscribing to FirstNet, contact Marcos Lucero at (720) 212-1672 or [email protected]. Individual first responders can also subscribe to FirstNet at a local AT&T store.
Posted 3.23.2022 -
CliniComp Expands Data Acquisition Offering by Deploying Wireless Capability at Veterans Affairs Heart of Texas Health Care Network
CliniComp’s nano Data Acquisition (nDAS) technology provides seamless wireless device integration, automating data flow into patient records to improve care delivery regardless of a patient’s location.
SAN DIEGO, March 14, 2022 /PRNewswire/ — CliniComp introduces and announces the installation of its wireless data acquisition system, nDAS, for the Veterans Integrated Service Network (VISN) 17, VA Heart of Texas Health Care Network. The nDAS installation expands current data acquisition capabilities by providing caregivers with mobile continuity of ventilator and other medical device integration throughout the hospital.
CliniComp’s wireless data acquisition system eliminates barriers to safe, accurate, and seamless data acquisition by removing environmental and tripping hazards while following the patient throughout their stay.
“By reducing the tripping hazards caused by device cables, the nDAS devices offer a safer environment for patients, their families, and clinicians,” said Claibe Yarbrough, M.D., Chief, Pulmonary and Critical Care, VHA North Texas Health Care System.
Dr. Yarbrough continued, “CliniComp’s nDAS devices provide wireless data acquisition, allowing for automated data to be accessed in the patient’s chart in real time while helping to reduce environmental hazards, improving safety, and increasing ease of ventilator operation.”
“CliniComp has been honored to partner with VISN 17 since 1992, expanding the clinical information system to VA Amarillo in April 2021, including the nDAS in March 2022, and we look forward to our continued relationship with the Veterans Health Administration. We are driven to bring our innovative technology and exemplary customer service that continues delivering quality care to VA Medical Centers across the country,” said Sandra Johnson, Senior Vice President, Client Services.
About VA Heart of Texas Health Care Network
Veterans Integrated Service Network (VISN) 17 encompasses most of the state of Texas – approximately 240,000 square miles – and has administrative offices in Arlington and San Antonio. Currently, VISN 17 oversees seven medical centers: VA North Texas, Central Texas, West Texas, Amarillo, El Paso, South Texas, and Valley Coastal Bend. Houston will join VISN 17 as well, bringing the number of health care systems to eight. Of the 1.6 million Veterans in the VISN 17 area, almost 719,000 are enrolled for care.
This large geographic area ranges from urban centers such as Dallas/Fort Worth, San Antonio, and Austin, to primarily rural areas such as Bonham and Kerrville, to the rapidly expanding Lower Rio Grande Valley. Several military installations in El Paso, Central and South Texas afford the Network many opportunities to collaborate with the Department of Defense.
VA Amarillo Healthcare System provides outstanding health care, trains America’s future health care providers, and conducts significant medical research. Five locations serve northern Texas and eastern New Mexico to provide health care services. Facilities include the Thomas E. Creek VA Medical Center in Amarillo and four community-based outpatient clinics in Clovis, New Mexico, and Childress, Dalhart, and Lubbock, Texas.
VA North Texas Health Care System is a progressive health care provider in the heart of Texas that covers 38 counties in Texas and two in southern Oklahoma. Accredited by The Joint Commission, this 1A complexity level facility is the country’s second-largest VA health care system, serving more than 129,000 Veterans. With headquarters in Dallas, VA North Texas Health Care System has other facilities in Bonham, Fort Worth, Tyler, Plano, and five community-based outpatient clinics.
About CliniComp
CliniComp is an innovative technology pioneer serving customers with almost 40 years of continual advancement in delivering cutting-edge healthcare IT solutions globally. CliniComp’s ORIGIN™ solution is an all-inclusive electronic health record (EHR) with an architectural framework conquering ever-evolving interoperability, scalability, adaptability, and real-time performance data challenges. The ORIGIN solution represents the latest transformation of a modern web-based system within a single coherent distributable database facilitating standardized communication between systems.
Designed by clinicians for clinicians, CliniComp’s tailored solutions have earned an unrivaled record of performance and reliability with virtually no downtime in the most complex high acuity hospital environments. With 24/7 global customer service, CliniComp – a company you can trust – offers fast deployment, competitive cost of ownership, and comprehensive support.
Human-centered. Technology-driven.
For more information, please visit www.clinicomp.com and follow us on LinkedIn and Twitter.
Press Contact:
Janette Littler
CliniComp
800.350.8202
[email protected]SOURCE CliniComp, Intl.
Posted 3.21.2022 -
Pivot Point Consulting and Legacy Health Enter Into Epic Help Desk Support Agreement
Multi-year managed services engagement allows Legacy Health to effectively support all Epic EHR end-users
NASHVILLE, Tenn. , March 16, 2022 /PRNewswire/ — Healthcare IT consulting leader Pivot Point Consulting, a Vaco Company, was selected by Legacy Health, a locally owned, nonprofit health system based in Portland, Oregon to perform help desk support for all Epic EHR end-users across the organization.
This engagement will enable Legacy Health to maintain high-quality Epic end-user support through a cost-effective support model and allow team members to focus on more complex projects and strategic initiatives.
Legacy Health operates six hospitals, children’s, and behavioral health specialty hospitals as well as nearly 100 clinics and outpatient facilities throughout the Portland, Oregon, and Southwest Washington region. The highly rated healthcare system will use Pivot Point’s flexible Managed Services solution to provide a team of experienced Epic support analysts to service its Epic end users on a first-call resolution basis, providing end-user troubleshooting, navigation, and training support within the Epic platform.
“Legacy Health selected Pivot Point Consulting for Epic help desk support because they offer high-quality, outcome-based managed services,” said Cyndi Jerde, MSN, RN, Legacy Health’s Informatics Training and Support Services Manager. “We already utilize Pivot Point for MyChart Portal support and after-hours IT help desk support, and this new expansion of our relationship will now allow our clinical end-users to receive the high-quality EHR support we have come to expect from Pivot Point.”
“In 2022, Pivot Point Consulting, not only ranked as the #2 Best in KLAS: Overall IT Services Firm, by KLAS (after being 2020 #1 Best in KLAS Overall IT Services Firm), but also ranked #2 in Partial IT Outsourcing. We are proud to partner with Legacy Health as part of its EHR Support,” said Andy Palmer, Vice President Managed with Pivot Point Consulting. “Providers like Legacy Health deserve a dedicated partner to ensure their end users are fully supported. This model will help reduce downstream resource needs by attempting to solve issues at the initial point of contact. Beyond hard cost savings, we help providers capitalize on new opportunities that come their way while we take on the responsibility of managing much of the daily, yet critical, support needs.”
About Legacy Health
Legacy Health is a locally owned, nonprofit health system driven by our mission to improve the health of those around us. We offer a unique blend of health services across the Portland/Vancouver metro area and mid-Willamette Valley — from wellness and urgent care to dedicated children’s services and advanced medical centers — to care for patients of all ages when and where they need us. With an eye toward a healthier community, our partnerships tackle vital issues such as housing and mental health. Legacy strives to help everyone live healthier and better lives, with the vision of being essential to the health of the region.
Legacy Health consists of nearly 3,000 doctors and Providers, and 14,000 employees throughout the state Oregon. The system’s hospitals are: Legacy Emanuel Medical Center, Randall Children’s Hospital at Legacy Emanuel, Legacy Good Samaritan Medical Center, Legacy Meridian Park Medical Center, Legacy Silverton Medical Center, and Legacy Mount Hood Medical Center in Oregon; and Legacy Salmon Creek Medical Center in Washington. In the spring of 2017, Legacy, in partnership with three other health systems, opened the Unity Center for Behavioral Health.
About Pivot Point Consulting
In 2022, Pivot Point Consulting, not only ranked as the #2 Best in KLAS: Overall IT Services Firm, by KLAS (after being 2020 #1 Best in KLAS Overall IT Services Firm), but also ranked #2 in Partial IT Outsourcing and #2 in Overall IT Advisory Services.
Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through EHR, ERP, Strategy, Virtual Care, Data & Analytics, Cybersecurity, Service Desk, Application Support and Revenue Cycle Management services. Our experts deliver consulting, managed services and talent solutions to providers, payers, life sciences and technology organizations.
For more information, visit us at pivotpointconsulting.com.
Media Contact:
Kim Warth, Amendola Communications, [email protected]
SOURCE Pivot Point Consulting
Posted 3.17.2022 -
UST Launches New Digital Patient Engagement Solution in Partnership with Well-Beat
The new solution, built on patented blockchain technology, dynamically adapts to patients’ behavior patterns to make clinical encounters more effective.
ALISO VIEJO, Calif. and TEL AVIV, Israel, March 14, 2022 /PRNewswire/ — UST, a leading digital transformation solutions company, and Well-Beat, an Israeli start-up adding the human touch to healthcare through behavioral AI, have developed a first-of-its-kind digital patient engagement SaaS solution.
The digital solution delivers personalized conversational guidelines to the clinician at the point of care with prompts specific to a patient’s motivational factors. It helps deliver direct and indirect behavioral nudges to patients based on over 1,400 factors – including but not limited to the progression of their disease state. It takes inputs from short surveys, medical records, and connected devices and dynamically adapts patient communication to provide intelligent interventions and customized patient experiences.
The solution works with existing Electronic Health Record (EHR) systems and connected devices – and so it does not require any changes to clinical workflows or onboarding to a new platform. It gives administrators a blockchain-based patented tool for assessing the patient ecosystem with a unique set of APIs that increases the capability of the existing EHR.
“Our new patient engagement solution combines the best of behavioral science with the best of artificial intelligence,” said Syam Adusumilli, Chief Healthcare Transformation Officer, UST. “We saw a real need, a human need, on the frontlines of healthcare delivery to reduce the cognitive load on clinicians and make encounters with patients more effective. We knew that dynamic personalization technology was mature enough to be viable. With over two decades of health tech experience, we knew we had the team in place here at UST to make it cost-effective, easy to implement, secure and compliant.”
“Our goal is to deliver personalized patient outreach and customized intervention by dynamically adapting to patients’ behavior patterns. It also reduces the admin burden for providers, helping with a key aspect of provider burnout,” said Ravit Ram Bar-Dea, Co-Founder & Chief Executive Officer, Well-Beat. “We knew UST had a vast depth of experience across the entire healthcare technology ecosystem and would be the perfect partner to help us realize our goal and bring this new solution to market.”
Early trials at Sheba Medical Center, Tel-Aviv, Israel, yielded a three-times improvement in adherence and 87% provider and patient satisfaction scores. Professor Robert Klempfner, MD, Director of Cardiac Rehabilitation Institute, Sheba Medical Center, reports, “The new information and insights flow enrich the existing programs and enable new programs to be developed even in remote care. It is a success for everyone.” He added, “I was pleasantly surprised by the rapid uptake of the system by both patients and our healthcare team. It was very easy to use; it was not intrusive, and patients were highly engaged. The team has insight into elements that were not there before”.
For more information about the digital patient engagement solution, visit ust.com. Take a demo in the HIMSS22 Consumerism and Patient Engagement Pavilion in Orlando, FL, March 15 – 17, Kiosk 5076-18.
About UST:
For more than 22 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people, and led by our purpose, we partner with our clients from design to operation. Through our nimble approach, we identify their core challenges, and craft disruptive solutions that bring their vision to life. With deep domain expertise and a future-proof philosophy, we embed innovation and agility into our clients’ organizations—delivering measurable value and lasting change across industries, and around the world. Together, with over 29,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at www.UST.com
About Well-Beat:
Well-Beat provides a next-generation patient behavioral change solution, based on human behavior understanding and proprietary data-driven technology. At its core, the solution empowers healthcare providers and organizations to dramatically increase treatment regime adherence in patients.
The company’s mission is to bring humanity to healthcare through raising the level of engagement and personal responsibility of patients to their health and wellness regime. By incorporating Well-Beat insights into their daily practices, healthcare providers can generate more effective face-to-face meetings with patients, along with digital intelligent interventions, to ultimately provide the most suitable wellness program and approach for each patient. Through adjusting adjustment of personalized interactions to every patient, Well-Beat enables healthcare organizations to boost their operational efficiency, increase revenues and reduce long-term healthcare costs, while maintaining the level of treatment. https://www.well-beat.com/
Media Contacts, UST:
Tinu Cherian Abraham
+1 (949) 415-9857Neha Misri
+91-9972631264
[email protected]Media Contacts, U.S.:
S&C PR
+1-646.941.9139
[email protected]Media Contacts, U.K.:
FTI Consulting
[email protected]Posted 3.16.2022 -
MEDITECH and Google Health collaborate to advance clinical search and discovery in Expanse EHR
March 15, 2022 | Integrated MEDITECH and Google Health solution provides rich longitudinal health records to enable care teams to find information faster.
Today, MEDITECH and Google Health announced their intent to collaborate on an integrated solution within MEDITECH’s Expanse platform. The solution will enable the use of Google Health’s search and summarization capabilities within the Expanse EHR, helping clinicians provide the best care through quick and easy access to information from multiple sources with a true longitudinal view of a patient’s health history.
Clinicians need access to a full view of patient information in order to provide the best care possible. But even with an integrated EHR like Expanse, some patient information will still reside in outside systems and sources. MEDITECH and Google Health are confident that their combined effort will fill these gaps by pulling forward discrete information from legacy and disparate systems. The result is a more holistic, person-centered view of health encounters to drive more informed care delivery.
Integrated and medically-tuned search capabilities provide clinicians with a more frictionless experience by pulling forward the most salient clinical information to support their decisions, contributing to better patient outcomes. Google Health’s intelligent summarization extracts information from different parts of the patient record to produce a summary of a patient’s health conditions. Clinicians can then explore a deep-dive view of critical information related to treating and monitoring said conditions, including lab results, vitals and medications.
To enable this search and summary functionality, MEDITECH will utilize Google Health’s tools to create a longitudinal health data layer, which unites data from different sources and harmonizes it into a standard FHIR format designed specifically for clinician tools.
“This is the first step in a long-term collaboration between MEDITECH and Google Health,” said MEDITECH Executive Vice President and COO Helen Waters. “MEDITECH has long focused on helping our customers achieve true integration across the care continuum. But we’re also well aware that too much data can overburden clinicians, which is why we design our own solutions with personalized views of the most important information clinicians want to see. Our partnership with Google Health builds upon this mission, providing us with a unique opportunity to combine our expertise to better solve the information burden our customers face. By augmenting the power of Expanse with Google’s search and summarization abilities, we’re advancing interoperable healthcare data exchange, building an EHR platform for the future, and continuing our mission to propel data liquidity and support the future of digital health ecosystems.”
“Google Health and MEDITECH have a shared goal of supporting care teams with a complete view of the patient record,”’ said Paul Muret, VP and GM of Care Studio, Google Health. “By combining our complementary areas of expertise, we can help health systems overcome challenges associated with data silos and enable care teams with the tools they need to provide the best possible care and outcomes for patients.”
Keeping data private and secure is foundational to this partnership. Healthcare organizations and their patients maintain ownership of their data and control access through business associate relationships. MEDITECH Expanse and Google Health’s clinical tools are designed to adhere to industry best practices and regulations, including HIPAA, and will not use patient data for advertising.
MEDITECH and Google Health’s integrated solution will start in an early pilot phase, and we look forward to sharing our vision and engaging the market in these discussions as we plan for the next generation of Health IT. The collaboration builds on a deep partnership between MEDITECH and Google Cloud to deliver progressive EHR solutions via cloud architecture.
MEDITECH’s web-based Expanse mobile platform has been noted by the industry as advancing a robust, user friendly and modern EHR designed around familiar web navigation for a better user experience. Expanse works across any care setting, supports the full care team, and provides a complete view of the patient record across any device.
Join us for a special HIMSS presentation at 3:00pm ET today in room WF3 to learn more about this innovative solution and our collaborative efforts with Google Health.
Contacts
Rose McCarthy
Public Relations and Media Relations Manager
MEDITECH
781-774-5229
Posted 3.15.2022 -
Impact Advisors Named to Forbes’ Best Management Consulting Firms List
Firm recognized for sixth consecutive year
CHICAGO (March 15, 2022) — Impact Advisors, a leading healthcare consultancy providing strategy, operations, revenue cycle, and technology services, announced that Forbes has named the organization to its list of America’s Best Management Consulting Firms for 2022. This is the sixth consecutive year the firm has been named to the list.
This list is Forbes’ annual ranking of the highest-rated consultancies across all sectors, including healthcare and IT, in North America. To develop the list, Forbes partners with the market research firm, Statista, to conduct two independent surveys.
The list was compiled by gathering peer recommendations from 7,500 management consulting executives and partners, as well as 1,300 senior executives who worked with such firms during the last four years. Data was then divided into 16 industries and functional areas. The complete Forbes list of America’s Best Management Consulting Firms for 2022 is available online.
“We are honored to be recognized by Forbes’ as one of America’s Best Management Consulting Firms,” said Andy Smith, managing partner and founder, Impact Advisors. “As we continue to broaden our services to meet the ever-changing needs of the healthcare industry, we are proud to see our clients and peers are recognizing the high-value services we provide and we look forward to our continued growth and success.”
Impact Advisors adds this honor to a growing list of industry and workplace awards that include being named Best in KLAS for 15 consecutive years and on Modern Healthcare’s Best Places to Work list for 12 years.
About Impact Advisors
Impact Advisors is a nationally recognized healthcare management consulting and technology services firm that is solving some of the toughest challenges in the industry by delivering strategic advisory, technology implementation and operational improvement services. Our comprehensive suite of strategic planning, digital health, clinical optimization and revenue cycle services spans the lifecycle of our clients’ needs. Our experienced team has a powerful combination of clinical, revenue, operations, consulting and information technology experience. The firm has earned several prestigious industry and workplace awards including Best in KLAS® for 15 consecutive years, Healthcare Informatics HCI 100, Crain’s Chicago Business Fast Fifty, as well as “best place to work” awards from: Modern Healthcare, Consulting Magazine, Becker’s Hospital Review and Achievers. For more information about Impact Advisors, visit www.impact-advisors.com.
Media Contact:
Karli Smith
Chartwell Agency
815-282-9976
Posted 3.15.2022 -
Hacking Incidents Dominate Health Data Breaches According to New Breach Barometer Report
More than 50.4M patient records breached as threat actors exploit pandemic disruptions
BALTIMORE, MD, March 10, 2022 — Over 50 million patient records were breached in 2021 according to a new report released today, the Protenus Breach Barometer®. Published by Protenus, a healthcare compliance analytics company that protects patient data for the nation’s leading health systems, the Breach Barometer is the industry’s definitive source for health data breach reporting.
In 2021, the healthcare industry faced rising supply costs, higher salaries, and critical staffing shortages exacerbated by COVID-19 on top of the continued challenge of employee retention and satisfaction, patient safety, and organizational success. Although bad actors have relentlessly exploited healthcare’s weak spots for years, continuous disruption made the industry an even bigger target for data breaches in 2021. There were 905 reported health data breaches in 2021, up 19% from 758 reported in 2020.
To download the full report, or for more information, please visit: https://www.protenus.com/resources/2022-breach-barometer
The single largest breach in 2021 was the result of a hacking incident involving the IT business associate of a children’s health plan based in Tallahassee, Florida. Hackers exploited vulnerabilities in the health plan’s website that the web hosting provider hadn’t patched or addressed, gaining access to information including full names, birth dates, email addresses, phone numbers, addresses, Social Security numbers, financial information, familial relationships, and secondary insurance data. The incident affected as many as 3,500,000 individuals who applied for health insurance between 2013 and December 2020.
The Breach Barometer findings also note that insider incidents continued to be a risk, accounting for more than one in 10 healthcare data breaches. Insider behavior can, and often does, give outsiders a foothold for improper access to patient data and may have provided an entryway for the many hacking incidents that accounted for the majority of breaches in 2021.
Nick Culbertson, CEO of Protenus, remarked on the severity of the insider incidents, noting “The need for proactive patient privacy monitoring has never been greater. The threats we’re seeing today are much more intrusive than in years past and can come from multiple sources — a random employee snooping or a sophisticated cybersecurity hacker that gains access through an employee channel. Once a breach erodes patient trust in your organization, that’s extremely difficult to recover from.”
Incidents included in the analyses for this report were compiled and analyzed by DataBreaches.net, with additional research and analyses provided by Protenus.
Protenus’AI-driven patient privacy monitoring and drug diversion solutions help hospitals and health systems ensure health data is safe and being used appropriately. Founded in 2014, Protenus was named one of 2021 CBInsights Digital Health 150, is a three-time winner of Forbes’America’s Best Startup Employers, and was named one of The Best Places to Work in Healthcare by Modern Healthcare and one of the Best Places to Work in Baltimore by the Baltimore Business Journal and the Baltimore Sun.
About Protenus
Protenus harnesses the power of AI to provide healthcare organizations with scalable risk-reduction solutions that drive the safest patient outcomes while protecting the reputation of the organizations. We are committed to innovation, determined to reduce risk, and focused on supporting our community of employees, customers, and ultimately, patients. Empowering
healthcare to eliminate risk is at the heart of all we do. Learn more at Protenus.com and follow us on Twitter @Protenus.Media Contact
Amanda Rogers
Marketing Content Writer
[email protected]Posted 3.10.2022 -
CloudWave Introduces New OpSus Vault Backup as a Service Offering for Healthcare
Secure Enterprise Cloud Service Protects Valuable Data Backups from Ransomware and Other Threats with an Offline and Immutable Storage Location
Marlborough, MA (March 7, 2022) – CloudWave, the largest independent cloud and managed services software hosting provider in healthcare, today announced its new OpSus Vault offering. Data is growing exponentially and is more critical than ever to powering healthcare. OpSus Vault is designed to protect a healthcare organization’s valuable data backups against increasingly effective ransomware and malicious insider threats by creating a secure, offline, and immutable storage location.
In the case of ransomware and other threats, a hospital’s existing backups are often infected along with the primary production environment. Additionally, there has been an increase in malicious actors targeting backup infrastructure to disrupt operations further. OpSus Vault helps create an immutable backup consisting of a standalone copy with distinct security protocols, locked to prevent encryption, edits, and deletes.
This immutable storage location keeps the protected extra copy separated from the rest of the data storage and IT environment, particularly from the domain structure, for an extra layer of insurance. OpSus Vault deploys a secure, air-gapped cloud storage location that receives a save-set from an additionally scheduled backup job. The cloud location then replicates a copy of its stored contents to a secure vault located on a separate domain with an immutable storage policy. While this immutability policy is in effect, editing and deleting data is not allowed, and access is prohibited.
Therefore, if a security incident renders a healthcare organization’s normal save-sets unusable, CloudWave will make a recent copy of the immutable backup accessible. As a result, OpSus Vault’s immutable backup can be restored much more quickly than working around corrupted primary and secondary copies.
“Most organizations know how to architect a backup system to store multiple copies on different media with at least one remote save-set, but these backups can still be deleted if the appropriate credentials are compromised,” said Matt Donahue, Chief Technology Officer of CloudWave. “By isolating backups on a separate domain and applying an immutability policy, OpSus Vault adds additional layers of protection against these types of threats.”
CloudWave helps hospitals architect, build, and integrate a personalized solution using managed private cloud, public cloud, and cloud edge resources. Its OpSus Cloud Services support more than 125 EHR, clinical, and enterprise applications. OpSus Vault may be purchased as a standalone service or as an add-on to OpSus Backup.
About CloudWave
CloudWave is a cloud and managed services provider that delivers a multi-cloud approach, helping healthcare organizations with any electronic health record (EHR) service architect, build, and integrate a personalized solution using managed private cloud, public cloud, and cloud edge resources. As the largest, most experienced, and trusted independent software hosting provider in healthcare, CloudWave delivers enterprise cloud services to more than 200 hospitals and healthcare organizations, supporting 125+ EHR, clinical, and enterprise applications. With decades of experience in disaster recovery and backup, CloudWave can support a wide variety of healthcare IT initiatives that require scalability, reliability, and security.
The company’s OpSus cloud services provide managed hosting, end-to-end disaster recovery, systems management, security, backup, and archiving services that are fully supported by around-the-clock Network and Security Operations Centers staffed by certified healthcare IT and security professionals in the USA. CloudWave also provides secure, cloud-based enterprise imaging as-a-service in partnership with Canon Medical, to help hospitals store, analyze, protect, and share medical images. To learn more, visit www.gocloudwave.com.
Media Contact
Jill Colna
SVM Public Relations & Marketing Communications
Posted 3.9.2022 -
New Population Risk Management Solution Improves Medication Adherence to Reduce Readmissions and Support Value Based Care
March 7, 2022 Rockville, MD, March 7, 2022 – To support population health initiatives and improve patient outcomes, health technology pioneer DrFirst today announced the availability of MedHx PRM as part of its Medication Management Suite. MedHx PRM makes it easy for clinicians to identify patients for early intervention to help them stay on track with their medication therapy, reduce overall use of healthcare resources, and prevent the negative outcomes and costly penalties associated with hospital readmissions. DrFirst announced the new solution at ViVE, the healthcare technology event taking place March 6 through 9, 2022, in Miami Beach.
The Centers for Medicare & Medicaid Services (CMS) imposed readmission penalties on 83% of hospitals in 2020, shining a light on the importance of intervening with high-risk populations before those patients end up back in their local hospital’s Emergency Department. Up to 25% of all admissions to hospitals and long-term care facilities are due to medication non-adherence, so technology that supports medication management and early intervention is vital to helping improve outcomes, quality, and cost as part of value-based care initiatives.
MedHx PRM is based on DrFirst’s award-winning MedHx, which streamlines medication reconciliation workflows by providing the most accurate and clinically actionable medication history for individual patients at hospital admission and in the Emergency Department. For population risk management, MedHx PRM scales individual prescription fill data to a population of patients to identify those who would benefit from targeted interventions.
The University of Maryland School of Pharmacy, an early adopter of MedHx PRM, reported a significant impact for patients with congestive heart failure (CHF) and chronic obstructive pulmonary disease (COPD) as the result of a pilot program. “For our Mobile-Integrated Health Community Paramedicine program, we were able to merge Epic Clarity data with MedHx PRM data and calculate first-fill rates for new medications,” said Olu Sokan, PharmD, Advanced Practice Pharmacist at University of Maryland School of Pharmacy. “Over a six-month study period, first-fill rates increased 10% for CHF patients and increased 15% for COPD patients. We also found medication adherence for our high-risk patient population improved for 60 days after the intervention.”
Using MedHx PRM and its built-in clinical analytics, clinicians can create panels of high-risk patients or import them from an electronic health record system, then easily identify those who are not adherent to medication therapies or recognize patterns of opioid abuse. Having visibility into medication history details and fill patterns can help clinicians have meaningful discussions with patients about the importance of following prescribed drug therapy.
“MedHx PRM provides a strong starting point for healthcare organizations interested in managing and monitoring medication adherence with groups of high-risk patients,” said G. Cameron Deemer, president of DrFirst. “For example, studies show that patients with hypertension who are non-adherent to their medications are five times more likely to be hospitalized. Early interventions with these patients, and keeping them on their drug therapy plans, can greatly reduce healthcare costs by avoiding readmissions and improving CMS Star Ratings.”
MedHx PRM uses a rolling 12 months of aggregated, interoperable medication history data from pharmacy fill and pharmacy benefit managers from Surescripts Medication History for Populations, as well as other sources, which include data from DrFirst e-prescribing solutions, patients, independently hosted payer records, and community pharmacies.
Learn more about MedHx PRM here.About DrFirst
Since 2000, DrFirst has pioneered healthcare technology solutions and consulting services that securely connect people at touchpoints of care to improve patient outcomes. We create unconventional solutions that solve care collaboration, medication management, price transparency, and adherence challenges faced in healthcare. We unite the Healthiverse—the interconnected healthcare universe—by providing our clients with real-time access to the information they need, exactly when and how they need it, so patients get the best care possible. DrFirst solutions are used by nearly 325,000 healthcare professionals, including more than 120,000 prescribers, 70,000 pharmacies, 280 HIS/EHRs, and 1,500 hospitals in the U.S. and Canada. To learn more, visit www.DrFirst.com and follow @DrFirst.
Media Contact:
Katlyn Nesvold, Amendola Communications for DrFirst
715-559-0046
[email protected]Posted 3.9.2022