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ADVENTIST HEALTH SELECTS PRESS GANEY AS PATIENT EXPERIENCE PARTNER ACROSS 23 HOSPITALS AND 300 CLINICS
Press Ganey’s technology and counsel will now impact 4.4 million patient interactions annually throughout California, Hawaii and Oregon
BOSTON (June 28, 2022) – Press Ganey, renowned leader in patient, member, employee and consumer experience across the healthcare ecosystem, today announced that Adventist Health has selected the company as its patient experience partner across 23 hospitals, more than 300 clinics and 4,500 provider offices throughout the health system. Adventist Health is an award-winning West Coast-based health system with an innovative whole-person approach to health, providing services in physical, mental, spiritual and social healing to support community well-being.
“Press Ganey is the ideal patient experience partner, capable of providing our team with industry-leading benchmarks, superior technology, outstanding customer service and best-practice improvement experience,” said Stephanie Abbott, Chief Experience Officer, Adventist Health. “With Press Ganey continuously identifying and flagging opportunities for improvement, our front-line leaders have the tools they need to be successful in providing a high-quality experience at every single patient touchpoint, without the added burden of data retrieval and analysis.”
Effective immediately, Press Ganey will help Adventist Health rapidly deploy system-wide transformation, encompassing:
· Dynamic Surveying: Easy-to-design, customizable e-surveys shared via SMS text messages and emails to quickly unlock powerful, real-time patient insights.
· NarrativeDx: Sentiment analysis on patient feedback that reviews not only what was said, but what was felt. It also predicts emerging themes from open-text survey responses.
· Digital Communities: Interactive, social media-style app that enables patients to post real-time feedback, pictures and videos throughout their healthcare journey.
· HCAHPS surveys and benchmarking: Robust suite of tools and industry-leading expertise designed to help hospitals succeed in a continually evolving landscape, meet Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) program requirements and drive higher CAHPS scores.
Since 2013, Press Ganey has provided survey management to Adventist Health’s clinical practice locations, and its consumerism transparency solution for its provider listings. This new agreement marks a significant expansion in the relationship between Adventist Health and Press Ganey.
“It’s an energizing moment to expand our partnership with the Adventist Health team, ensuring they have the additional experience, tools and resources they need to understand and empower each patient,” said Dan Litwer, Chief Client Officer, Press Ganey. “As a leader in real-time human experience surveys with more than 1.5 million engagements per day, we’re thrilled to bring our deep insights, expertise and industry-leading benchmarks to their team, so they are able to continue to provide remarkable care to the communities they serve.”
To schedule a demo of Press Ganey’s patient experience solutions, visit PressGaney.com.
About Press Ganey
Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
About Adventist Health
Adventist Health is a faith-inspired, nonprofit integrated health system serving more than 80 communities on the West Coast and Hawaii with over 400 sites of care. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care agencies, hospice agencies and joint-venture retirement centers in both rural and urban communities. Our compassionate and talented team of 34,000 includes associates, medical staff physicians, allied health professionals and volunteers driven in pursuit of one mission; living God’s love by inspiring health, wholeness and hope. We are committed to staying true to our heritage by providing patient-centered, quality care. Together, we are transforming the healthcare experience with an innovative whole-person focus on physical, mental, spiritual and social healing to support community well-being.
Media Contact:
Amanda Reinbold (MP&F)
615-259-4000
Posted 6.29.2022 -
AGS Health Recognized as a RCM Leader and a Star Performer by Everest Group
AGS Health named a Star Performer and a Leader in Everest Group Revenue Cycle Management (RCM) Operations PEAK Matrix® Report for growth, innovation, and positive impact on the healthcare market.
WASHINGTON, D.C. – June 27, 2022 – AGS Health, the tech-enabled revenue cycle management solution provider for major healthcare organizations across the U.S., has again been named a Leader and Star Performer in Revenue Cycle Management (RCM) Operations by Everest Group. The company was recognized in the top quartile for performance in market success and capability advancement as part of Everest Group’s Revenue Cycle Management Operations PEAK Matrix® Assessment 2022.
The report assesses 31 RCM service providers based on market impact and the ability to deliver services
successfully–as defined by subdimensions including market adoption, portfolio mix, value delivered, and strategic vision–to identify each organization’s overall market leadership position, labeled as Aspirant, Major Contender, or Leader.AGS Health is honored to be recognized as a Leader for the second consecutive year, and a Star Performer for the third consecutive year. Star Performers are selected based on year-over-year advances in areas including growth, innovation, and technology investments.
“As delighted as we are to receive this industry recognition, we are most proud that it represents the value we
continue to deliver to our clients through ongoing investment in innovation and service,” says Patrice Wolfe, CEO of AGS Health. “It demonstrates our commitment to helping ease our customers’ administrative and financial burdens through a strategic mix of technology, analytics, and process improvement, so they can focus on their core mission of providing high-quality patient care.”AGS Health serves as a trusted partner in A/R management, coding, and business analytics to more than 100 major healthcare providers across the U.S. The company’s 100% graduate workforce of 10,000+ results-focused revenue cycle experts processes more than $50 billion in A/R annually and codes an excess of 41 million charts.
About AGS Health
AGS Health is more than a revenue cycle management company–we’re a strategic partner for growth. By blending technologies, services, and expert support, AGS Health partners with leading healthcare organizations across the US to deliver tailored solutions that solve the unique needs and challenges of each provider’s revenue cycle operations. The company leverages the latest advancements in automation, process excellence, security, and problem-solving through the use of technology and analytics–all made possible with college-educated, trained RCM experts. AGS Health employs more than 10,000 team members globally and partners with more than 100 clients across a variety of care settings, specialties, and billing systems.Posted 6.29.2022 -
CynergisTek Inc. Enters Into A Definitive Agreement To Be Acquired By Clearwater In A $17.7 Million Transaction.
CynergisTek’s Stockholders to Receive $1.25 Per Share in Cash
AUSTIN, TX (May 23, 2022) – CynergisTek, Inc. (NYSE American: CTEK), a leading cybersecurity, privacy, compliance, and IT audit firm helping organizations in highly regulated industries navigate emerging security and privacy issues, announces it has entered into a definitive agreement to be acquired by Clearwater Compliance LLC (collectively with its affiliates, “Clearwater”), a healthcare focused cybersecurity, compliance, and risk management solutions firm, in an all cash transaction that values CynergisTek at approximately $17.7 million. Clearwater is a portfolio company of funds affiliated with Altaris Capital Partners, LLC, an investment firm focused exclusively on the healthcare industry.
Under the terms of the merger agreement, CynergisTek stockholders will receive $1.25 per share in cash, representing a premium of approximately 112% over CynergisTek’s closing share price on May 20, 2022, the last full trading day prior to the transaction announcement, and a premium of approximately 48% over CynergisTek’s one-month volume-weighted average closing price through May 20, 2022. Upon completion of the transaction, CynergisTek will become a privately held subsidiary of Clearwater, and CynergisTek shares will no longer be listed on any public market. CynergisTek and Clearwater will partner together to further accelerate their shared missions of delivering best in class health cybersecurity, privacy and audit services.
Today’s announcement is a testament to the strength of CynergisTek’s people-centric approach to cybersecurity, privacy and audit and our important role in serving healthcare and our many other clients,” said Mac McMillan, President and CEO of CynergisTek Inc. “We have made tremendous strides in expanding our service offerings over the years. We believe that merging Clearwater and CynergisTek as a private company, will allow the combined entity to be more agile with greater flexibility to continue investing in innovation with the opportunity to scale as a Managed Service Provider (MSP) expanding and enhancing its service portfolio. Many industries, not just Healthcare, are turning to MSPs for the support and expertise they need to meet today’s cyber threats. Building on our combined leadership position we’ll be able to create a more valuable platform for the industry and our clients. This is an exciting new chapter for CynergisTek that would not have been possible without our employees’ hard work and commitment to our customers, partners, investors and each other.”
“CynergisTek is an industry leader in healthcare cybersecurity, privacy and audit, supporting a large enterprise customer base,” said Steve Cagle, Chief Executive Officer of Clearwater. “The combination of our companies will result in a comprehensive portfolio of solutions that add significant value for our customers and for the healthcare industry. We are incredibly excited to bring together two of the top healthcare focused cybersecurity companies and look forward to working hand in hand with colleagues at CynergisTek to support our customers and proactively address their growing cybersecurity and compliance needs.”
Transaction Details
CynergisTek’s Board of Directors (the “Board”) has unanimously approved the merger agreement with Clearwater and recommends that CynergisTek stockholders vote in favor of the proposed merger and the merger agreement. CynergisTek expects to hold a Special Meeting of Stockholders to consider and vote on the proposed merger and the merger agreement as soon as practicable after the mailing of the proxy statement to its stockholders.
The merger agreement includes a 30-day period expiring June 21, 2022 (and in certain cases 35 days, expiring June 26, 2022), which allows CynergisTek and its advisors to actively solicit, initiate, encourage or facilitate superior acquisition proposals from third parties. In accordance with the merger agreement, the Board, with the assistance of its advisors, intends to solicit superior proposals during this period. In addition, CynergisTek may, at any time, subject to the provisions of the merger agreement, respond to unsolicited proposals that are reasonably likely to result in a superior proposal. CynergisTek will have the right to terminate the merger agreement with Clearwater to enter into a superior proposal subject to the terms and conditions of the merger agreement, including payment of a termination fee to Clearwater in connection with such termination. There can be no assurance that the solicitation process will result in a superior proposal or that any other transaction will be approved or completed, and CynergisTek does not intend to disclose developments with respect to the solicitation process unless and until the Board determines such disclosure is appropriate or otherwise required.
The transaction is expected to close in the third quarter of 2022, subject to customary closing conditions, including approval by CynergisTek stockholders. CynergisTek will continue to be headquartered in Austin, Texas.
Mac McMillan, CEO and Co-Founder of CynergisTek, and Paul Anthony, CFO of CynergisTek, have entered into voting agreements pursuant to which they have agreed, among other things, to vote their shares of CynergisTek common stock in favor of the merger.
Advisors
Craig-Hallum Capital Group LLC is providing a fairness opinion with respect to the transaction to the Board. American Growth Capital is acting as exclusive financial advisor to CynergisTek, with Kirton McConkie PC acting as CynergisTek’s legal counsel. ArentFox Schiff LLP is acting as legal counsel to Clearwater.
About CynergisTek, Inc.
CynergisTek is a top-ranked cybersecurity consulting firm helping organizations in highly-regulated industries, including those in healthcare, government, and finance navigate emerging security and privacy issues. CynergisTek combines intelligence, expertise, and a distinct methodology to validate a company’s security posture and ensure the team is rehearsed, prepared, and resilient against threats. Since 2004, CynergisTek has been dedicated to hiring and retaining experts who bring real-life experience and hold advanced certifications to support and educate the industry by contributing to relevant industry associations. For more information, visit www.cynergistek.com or follow us on Twitter or LinkedIn.
About Clearwater Compliance LLC
Clearwater is the leading provider of cybersecurity, risk management, and HIPAA compliance software, consulting, and managed services for the healthcare industry. Clearwater’s solutions enable organizations to avoid preventable breaches, protect patients and their data, meet regulatory requirements, and optimize cybersecurity investment. More than 400 healthcare organizations, including 70 of the nation’s largest health systems and a large universe of physician groups and digital health companies, trust Clearwater to meet their cybersecurity and compliance needs. For more information about Clearwater, please visit https://clearwatercompliance.com.
Cautionary Note Regarding Forward Looking Statements
This release contains certain forward-looking statements relating to the business of CynergisTek. These forward-looking statements are within the meaning of Section 27A of the Securities Act of 1933, as amended (the “Securities Act”) and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) and can be identified by the use of forward-looking terminology such as “believes,” “expects,” “anticipates,” “would,” “could,” “intends,” “may,” “will,” or similar expressions. Such forward-looking statements involve known and unknown risks and uncertainties, including but not limited to uncertainties relating to the failure to obtain the required votes of CynergisTek’s stockholders; the timing to consummate the proposed merger; the conditions to closing of the proposed merger not being satisfied or the closing of the proposed merger otherwise not occurring; the occurrence of any event, change or other circumstance that could give rise to the termination of the merger agreement, including in circumstances that would require CynergisTek to pay a termination fee; unanticipated difficulties or expenditures relating to the proposed merger; the diversion of management time on merger-related issues; results of litigation, settlements and investigations; actions by third parties, including governmental agencies and including the response of customers, service providers and business partners to the announcement of the proposed merger; product/services development; long and uncertain sales cycles; the ability to obtain or maintain proprietary intellectual property protection; future capital requirements; competition from other providers; the ability of CynergisTek’s vendors to continue supplying CynergisTek with supplies and services at comparable terms and prices; CynergisTek’s ability to successfully compete and introduce enhancements and new features that achieve market acceptance and that keep pace with technological developments; CynergisTek’s ability to maintain its brand and reputation and retain or replace its significant customers; cybersecurity risks and risks of damage and interruptions of information technology systems; CynergisTek’s ability to retain key members of management and successfully integrate new executives; CynergisTek’s ability to complete acquisitions, strategic investments, entry into new lines of business, divestitures, mergers or other transactions on acceptable terms, or at all; potential risks and uncertainties relating to the existing and ultimate impact of the COVID-19 pandemic, including actions that may be taken by governmental authorities to contain the COVID-19 outbreak or to treat its impact, and the potential negative impacts of COVID-19 on the global economy and financial markets; the general economic impact of the ongoing war in Ukraine, including the impact of related sanctions being imposed by the U.S. Government and the governments of other countries, and the impact of potential reprisals as a consequence of the war in Ukraine and any related sanctions; and other factors that may cause actual results to be materially different from those described herein as anticipated, believed, estimated or expected. Certain of these risks and uncertainties are or will be described in greater detail in CynergisTek’s Annual Report on Form 10-K for the year ended December 31, 2021 (as amended on Form 10-K/A) and the Quarterly Report on Form 10-Q for the quarter ended March 31, 2022, each filed with the Securities and Exchange Commission (“SEC”), which are available at http://www.sec.gov. Given the risks and uncertainties, readers should not place undue reliance on any forward-looking statement and should recognize that the statements are predictions of future results which may not occur as anticipated. Many of the risks listed above have been, and may further be, exacerbated by the COVID-19 pandemic, including its impact on the healthcare industry, or the ongoing war in Ukraine. Actual results could differ materially from those anticipated in the forward-looking statements and from historical results, due to the risks and uncertainties described herein, as well as others not now anticipated. The forward-looking statements are made as of the date of this communication, and CynergisTek is under no obligation (and expressly disclaims any such obligation) to update or alter its forward-looking statements whether as a result of new information, future events or otherwise.
Additional Information and Where to Find It
This communication does not constitute an offer to sell or the solicitation of an offer to buy the securities of CynergisTek or the solicitation of any vote or approval. The proposed merger and the merger agreement described above will be submitted to CynergisTek’s stockholders for their consideration at a special meeting of the stockholders. In connection therewith, CynergisTek intends to file relevant materials with the SEC, including a definitive proxy statement on Schedule 14A, which will be mailed or otherwise disseminated to CynergisTek’s stockholders when it becomes available. CynergisTek may also file other relevant documents with the SEC regarding the proposed merger. STOCKHOLDERS ARE ADVISED TO READ THE PROXY STATEMENT AND ANY OTHER DOCUMENTS FILED OR TO BE FILED WITH THE SEC CAREFULLY AND IN THEIR ENTIRETY WHEN THEY BECOME AVAILABLE, AS WELL AS ANY AMENDMENTS OR SUPPLEMENTS TO THOSE DOCUMENTS, BECAUSE THEY WILL CONTAIN IMPORTANT INFORMATION ABOUT THE PROPOSED MERGER. Stockholders may obtain a free copy of the definitive proxy statement and any amendments or supplements thereto and other documents filed by CynergisTek, once such documents are filed with the SEC, at the SEC’s web site at http://www.sec.gov. The proxy statement and such other documents may also be obtained for free from CynergisTek by directing such request to [email protected].
Participants in the Solicitation
CynergisTek and its directors, executive officers and other members of its management and employees may be deemed to be participants in the solicitation of proxies from its stockholders in connection with the proposed merger. A list of the names of such directors and executive officers and information concerning such participants’ ownership of CynergisTek’s common stock is set forth in CynergisTek’s definitive proxy statement on Schedule 14A for the 2021 annual meeting of stockholders, filed with the SEC on August 26, 2021, as modified or supplemented by any Form 3 or Form 4 filed with the SEC since the date of such proxy statement, and by CynergisTek’s Annual Report on Form 10-K for the fiscal year ended December 31, 2021, filed with the SEC on March 28, 2022 (as amended on Form 10-K/A, filed with the SEC on April 29, 2022). Additional information about the direct or indirect interests, by security holdings or otherwise, of those participants will be included in the definitive proxy statement and other documents filed with the SEC regarding the proposed merger, if and when they become available. Free copies of these materials may be obtained as described in the preceding paragraph.
CynergisTek Investor Relations Contact:
CynergisTek, Inc.
Bryan Flynn
(512) 402-8550 x7
[email protected]CynergisTek Media Contact:
CynergisTek, Inc.
Trinity McPherson
(443) 853-8468
[email protected]Posted 6.28.2022 -
Stop the Cyber Bleeding Author Bob Chaput Tapped by Quinnipiac University to Deliver Educational Programs on Healthcare Enterprise Cyber Risk Management
As industry grapples with continuing onslaught of cyberattacks, leading institution turns to healthcare cybersecurity expert for insight
NASHVILLE, TN (May 23, 2022) – Clearwater is proud to announce that company Founder and Executive Chairman Bob Chaput, whose book Stop the Cyber Bleeding is becoming the go-to resource for healthcare organizations seeking to develop strong Enterprise Cyber Risk Management (ECRM) programs, will deliver three Online MS in Cybersecurity Badge Courses for Quinnipiac University.
Quinnipiac University’s School of Computing and Engineering will introduce the new cybersecurity courses to educate students on how to manage compliance and cyber risk and combat cyber threats in healthcare settings. The three 1-credit online courses include Hands-on HIPAA Compliance Risk Management (CYB 610), Hands-on HIPAA Security Risk Analysis and Risk Management (CYB611), and Enterprise Cybersecurity Risk Management in Healthcare (CYB610). Lab assignments will include access to and use of Clearwater’s IRM|Pro®, the award-winning, cloud-based software platform used by hundreds of healthcare organizations to manage HIPAA compliance and cyber risk.
All courses will be taught by Chaput starting July 11, 2022, in the Quinnipiac Summer II session.
“Healthcare is one of the biggest segments of our economy and one of the nation’s 16 critical infrastructure sectors,” said Fred Scholl, associate teaching professor of cybersecurity at Quinnipiac. “It’s in our national interest to teach people the skills to protect it.
“Bob is a world-class figure in cyber risk management, and we are excited to provide the opportunity to learn from him as part of our curriculum,” Scholl added.
Quinnipiac partners with employers who wish to offer continuing education to their employees working in the cybersecurity area. Working professionals can earn badge certification after completing a series of one-to-three courses online. Students can apply these one-credit courses toward a future Master of Science in Cybersecurity if they choose.
To learn more about the courses and register, visit Online MS in Cybersecurity Courses | Quinnipiac University.
Interested parties are encouraged to attend a free virtual event happening June 10 at 12pm ET during which Chaput will describe how the new badge courses for cybersecurity in healthcare address current challenges and teach students how to effectively mitigate risks. You can register for the June 10 event here: https://www.qu.edu/events-calendar/online-cybersecurity-badge-courses-bob-chaput-2022-06-10-01-00-pm/ .
The insights delivered in Stop the Cyber Bleeding and the courses offered by Quinnipiac are based on Chaput’s experiences throughout his distinguished career as an educator, executive, entrepreneur, and expert witness. In addition to founding Clearwater and building the company into the healthcare industry’s leading Security Advisors and Consultants and Compliance and Risk Management solution provider, he has served as a Chief Information Officer and Chief Information Security Officer in global healthcare organizations such as GE, Johnson & Johnson, and Healthways. He has advised and supported hundreds of hospitals and health systems on cyber risk management.
“I began my professional life as an educator, and I have always been a teacher at heart,” Chaput said. “I remain deeply committed to helping healthcare organizations protect themselves from the cyberattacks that continue to plague the industry, threatening patient safety. I am very appreciative of the opportunity to share some of my learnings through these upcoming courses offered by Quinnipiac.”
Stop the Cyber Bleeding is available for purchase in paperback, digital, and audio format on the Amazon and Audible platforms.
About Clearwater
Clearwater is the leading provider of cybersecurity, risk management, and HIPAA compliance software, consulting, and managed services for the healthcare industry. Our solutions enable organizations to avoid preventable breaches, protect patients and their data, meet regulatory requirements, and optimize cybersecurity investments. More than 400 healthcare organizations, including 70 of the nation’s largest health systems and a large universe of physician groups and digital health companies, trust Clearwater to meet their cybersecurity and compliance needs. For more information about Clearwater, please visit www.clearwatercompliance.com.
Posted 6.28.2022 -
Bonafide Medical Group Partners with Clearwater to Further Advance Industry Leading Cybersecurity and HIPAA Compliance Practices Through Clearwater’s ClearAdvantage® Program
Leading Business Workflow Management Software Provider Makes Four-Year Commitment to Join Rapidly Growing Roster of Health IT Companies Subscribing to Clearwater’s Cybersecurity & Compliance Managed Services Program
THOUSAND OAKS, CA, AND NASHVILLE, TN (April 4, 2022) – Bonafide Medical Group, the #1 business workflow management software provider for the Durable Medical Equipment (DME) and Home Medical Equipment (HME) industries, and Clearwater, the leading provider of Enterprise Cyber Risk Management and HIPAA Compliance solutions for the healthcare industry, announced today that Bonafide has become one of the latest subscribers to ClearAdvantage®, Clearwater’s multi-year managed services program that provides customers with the benefits of an integrated and efficiently executed, best-in-class cybersecurity and HIPAA compliance program.
As cyberattacks continue to plague the industry, healthcare organizations are demanding stronger cybersecurity and HIPAA compliance programs from their vendors. By partnering with Clearwater, which was rated both the top Security Advisors & Consultants and top Compliance & Risk Management solution in Black Book Market Research’s latest survey of healthcare provider IT and security professionals, Bonafide is taking proactive steps to ensure it has the right expertise and tools to meet its customers’ expectations with respect to maintaining a strong security posture and keeping pace with rapidly evolving compliance concerns.
“Throughout Bonafide’s history, we have worked with industry leaders to establish standards and best practices with respect to HIPAA and data security,” says Mark Ludwig, Bonafide Medical Group CEO. “We have established connectivity using HIPAA-standard formats with more providers, vendors, and health plans than any other company in the DME/HME space, and we currently process the most HIPAA-compliant transactions in the industry. But as the industry continues to evolve, we recognize the need to advance our approach to cybersecurity and HIPAA compliance. Clearwater is the ideal partner to help us do that. Their ClearAdvantage program provides us with ongoing access to a deep team of cybersecurity and compliance experts that know the healthcare industry inside out, software that is purpose-built to help us manage cyber and compliance risk, and a dedicated program leader to bring it all together in alignment with our business objectives.”
Bonafide has entered into an initial four-year subscription to the ClearAdvantage Protect Plus cybersecurity and risk management program which has become the go-to solution for health IT companies and digital health companies seeking to protect their organization and data and meet HIPAA compliance requirements. The program addresses a range of key concerns from governance and OCR-Quality® Risk Analysis and Risk Management and to vulnerability assessments and incident response.
“We are honored to add Bonafide Medical Group to our rapidly growing roster of ClearAdvantage subscribers,” says Clearwater CEO Steve Cagle. “Bonafide has been a healthcare technology leader and innovator for more than 25 years, and our companies share a deep commitment to securely delivering solutions that help organizations across the industry grow and succeed in the service of patients.”
About Bonafide Medical Group
Founded in 1981, Bonafide Medical Group, a cloud-based healthcare information technology company, combines its powerful DME/HME ERP software with a healthcare facility portal and other products to serve the DME/HME, Acute Care, and Long-Term Care (LTC) healthcare settings. Bonafide’s DME/HME ERP is the best business workflow management available in the industry and the only software fully and seamlessly integrated into all your management decisions. Bonafide’s core technology allows DME/HME providers to maximize efficiency, productivity, and profitability. For more information or to schedule a complimentary demonstration, visit Bonafide.com.
About Clearwater
Clearwater is the leading provider of cybersecurity, risk management, and HIPAA compliance software, consulting, and managed services for the healthcare industry. Our solutions enable organizations to avoid preventable breaches, protect patients and their data, meet regulatory requirements, and optimize cybersecurity investments. More than 400 healthcare organizations, including 70 of the nation’s largest health systems and a large universe of physician groups and digital health companies, trust Clearwater to meet their cybersecurity and compliance needs. For more information about Clearwater, please visit https://clearwatercompliance.com.
Posted 6.28.2022 -
MEDITECH wins Google Cloud Industry Solution Partner of the Year Award for Healthcare
June 14, 2022 | MEDITECH was recognized for its achievements in the Google Cloud ecosystem, helping joint customers to develop systems that complement their EHR with scalable, secure data storage and access.
MEDITECH today announced that it has received the 2021 Google Cloud Industry Solution Partner of the Year award for Healthcare.
MEDITECH was recognized for its achievements in the Google Cloud ecosystem, helping joint customers to develop systems that complement their EHR with scalable, secure data storage and access.
Built to harness Google Cloud for patient data storage and access, provider mobility, and organizational efficiency, MEDITECH Expanse encompasses a growing suite of solutions that deliver innovative, cost-effective healthcare technology.
The company also deployed MEDITECH Cloud Platform, a set of new applications including Expanse Patient Connect, Expanse Now, Virtual Care, and High Availability SnapShot that provide providers and patients with a better, more mobile healthcare experience.
“We’re proud to recognize MEDITECH as our Industry Partner of the Year for Healthcare, based on their deep knowledge and evident experience in helping customers across the healthcare industry succeed,” said Bronwyn Hastings, VP of Global ISV Partnerships and Channels, Google Cloud. “MEDITECH has demonstrated strong technical and service capabilities over this past year, and we look forward to expanding our work together to help healthcare organizations digitally transform their businesses.”
Most recently, MEDITECH released Expanse Ambulatory for independent physician practices, representing its entry into a new segment of the healthcare market and leveraging Google Cloud to deliver an intuitive cloud-based practice management solution to more organizations.
MEDITECH maintained a strong pace of new customer signings and solution deployments that further expanded its reach and bolstered the company’s reputation as a proven partner for health systems of all sizes.
Propelled by the deployment of new solutions such as Ambulatory and impressive sales of the cloud-based MEDITECH as a Service (MaaS) deployment model, MEDITECH secured the second-largest market share growth in the EHR space in 2021.
The company’s continued market growth in the large hospital segment again earned plaudits from the global healthcare research firm KLAS, which ranked MEDITECH Expanse #1 in Acute Care EMR (Community Hospital), Patient Accounting & Patient Management (Community Hospital), and Home Health EHR (small 1-200 average daily census).
“Our embrace of Google Cloud-powered solutions is a further evolution of MEDITECH’s stance that the time for incremental change is over. We have set out to redefine what an EHR can be,” said MEDITECH Vice President Scott Radner. “We are honored to be recognized by Google Cloud for creating healthcare solutions that ensure faster development, lower costs, and better health outcomes. Our goal is to help healthcare organizations realize tomorrow’s possibilities, today.”
Contacts
Rose McCarthy
Public Relations and Media Relations Manager
MEDITECH
781-774-5229
[email protected]Posted 6.28.2022 -
Automating Data Migration with Artificial Intelligence Saves Time and Supports Clinical Decision-Making
Harmony Healthcare IT and DrFirst Come Together to Improve EHR Data Migration by Reducing Manual Entry and Errors While Easing Clinician Burnout and Improving Patient Outcomes
SOUTH BEND, Ind. and ROCKVILLE, Md. – June 23, 2022 – Healthcare providers rely on accurate information in electronic health record (EHR) systems so that medication data can trigger automatic safety alerts for potential allergy and drug interactions during prescribing and transitions of patient care. However, that data can be compromised when migrating it from one EHR to another due to varying terminology, disparities in formulary service vendors, imperfect interoperability standards, and inconsistent use of national drug codes. Now, a strategic offering between Harmony Healthcare IT, a data management firm that moves and stores patient records, and health technology pioneer DrFirst employs artificial intelligence (AI) and machine learning (ML) to automate the process of migrating structured data from one EHR to another to inform clinical decision-making.
“Manual data entry is typically required after a clinical data migration because each EHR has varying schemas for storing structured information,” said James Hammer, PMP, Senior Vice President at Harmony Healthcare IT. “Our relationship with DrFirst will apply proven AI and ML to greatly reduce manual intervention. The solution automates the crosswalk of disparate structured fields and converts descriptive text to codified data at a high success rate. This will save our clients time and result in more satisfied clinicians who count on the integrity of migrated data to provide quality care.”
SmartProcessor, part of DrFirst’s award-winning SmartSuite solutions, uses AI and ML to solve data fidelity and interoperability issues between various systems and formats, resulting in complete, clean, and consumable clinical data for the receiving system and end users. The patented AI engine normalizes drug names and prescription instructions (known as “sigs”) into consistent terms while processing “free text” so it prepopulates into discrete fields within the EHR.
“Without SmartProcessor in place, clinical staff often spend hours gathering information to manually enter into their EHR, which contributes to burnout and staff retention issues, and can introduce keystroke errors,” said G. Cameron Deemer, president of DrFirst. “These are two critical issues, as clinician burnout has increased sharply since the pandemic, and a keystroke error of one decimal point for a medication could cause tremendous harm in some cases.”
Working with healthcare delivery organizations of all sizes, including many of the largest integrated delivery networks in the U.S. and Canada, Harmony Healthcare IT has worked with DrFirst to reduce the amount of manual cleansing and mapping work required in a data migration for its clients. Additionally, as the 21st Century Cures Act calls for greater interoperability and the healthcare industry continues to transition to a value-based care model, the DrFirst solution “readies” data to move meaningfully from disparate sources to a target EHR for more seamless information-sharing and more informed decision-making.
To educate provider organizations on clinical data migration and the critical role SmartProcessor plays in the process, Harmony Healthcare IT and DrFirst will host a webinar entitled “Creating a Better EHR Go-Live for Your Clinicians” on July 20, 2022, at 1:00 p.m. ET. Registration for the event is available on the Harmony Healthcare IT webinar page.
About Harmony Healthcare IT
Harmony Healthcare IT is a data management firm that moves and stores patient, employee, and business records for healthcare organizations. To strengthen care delivery and improve lives, vital information is preserved and managed in a way that keeps it accessible, usable, interoperable, secure, and compliant. Since 2006, the company’s US-based team of experts has worked with over 500 unique clinical, financial, and administrative software brands used in U.S. and Canadian healthcare delivery organizations. Harmony Healthcare IT has been consistently ranked as the #1 data extraction, migration, and archival healthcare IT company according to Black Book Market Research for three years (2019-2021) as well as ranked #1 in the 2020 Best in KLAS Software & Services Report as a Category Leader in Data Archiving. For more information about Harmony Healthcare IT, visit: http://harmonyhit.com.
About DrFirst
Since 2000, DrFirst has pioneered healthcare technology solutions and consulting services that securely connect people at touchpoints of care to improve patient outcomes. We create unconventional solutions that solve care collaboration, medication management, price transparency, and adherence challenges faced in healthcare. We unite the Healthiverse—the interconnected healthcare universe—by providing our clients with real-time access to the information they need, exactly when and how they need it, so patients get the best care possible. DrFirst solutions are used by nearly 325,000 healthcare professionals, including more than 220,000 prescribers, 70,000 pharmacies, 290 HIS/EHRs, and 1,500 hospitals in the U.S. and Canada. To learn more, visit www.DrFirst.com and follow @DrFirst.
Media Contacts:
Harmony Healthcare IT
Olivia Schlabach, FINN Partners
423-834-2677
DrFirst
Katlyn Nesvold, Amendola Communications for DrFirst
715-559-0046
Posted 6.24.2022 -
Pivot Point Consulting Names Ryan Sousa Vice President of Data & Analytics
NASHVILLE, Tenn., June 16, 2022 /PRNewswire/ — Pivot Point Consulting, a Vaco Company, and 2022 #2 Best in KLAS: Overall IT Services Firm, announced it has named Ryan Sousa as Vice President of Data & Analytics.
Sousa will lead the four-year-old Data & Analytics practice and partner with clients to accelerate their data, analytics and AI journey offering strategy, implementation, operations and staffing services that build on other Pivot Point’s services, including EHR, ERP, virtual care and IT strategy.
Sousa is a senior leader with more than 30 years of cross-industry experience leading data innovation that leverages analytics/AI at scale to streamline operations, promote innovation, accelerate research and enrich the consumer and employee experience. Most recently, he served as Chief Data & Analytics Officer at Seattle Children’s Hospital. In this role, Sousa led the evolution of the analytics ecosystem, increasing the hospital’s level of maturity as measured by the HIMSS Adoption Model for Analytics Maturity (AMAM) from level 2 to the top level of 7 over four years – only the fifth healthcare organization to achieve this level. He also led the creation of the hospital’s digital health strategy, including the implementation of telehealth, digital front door and immersive technology. While at Seattle Children’s, Sousa co-invented QI Advisor, a clinical self-serve analytics tool supporting quality improvement, and he led the first commercial spin-off to form AdaptX, where he remains an advisory board member.
“Ryan is a highly regarded industry thought leader, strategic thinker and accomplished data analytics executive whose expertise, leadership and insights turned Seattle Children’s data analytics program into a world-class operation,” said Rachel Marano, Pivot Point Consulting Managing Partner and Co-Founder. “We are thrilled and fortunate to have him leading our Data & Analytics practice, which we are confident he will take to an even higher level for our clients.”
In addition to his work in healthcare, Sousa has deep analytics experience across several industries. He was Senior Vice President for two startups acquired by Amazon and Nokia and guided the successful implementation of large-scale analytics at Amazon, Expedia, Starbucks and MCI.
Sousa was a faculty member at The Data Warehouse Institute (TDWI) and taught healthcare analytics at the University of Washington. He is an advisor, author and speaker who has consulted globally, assisting companies in defining and implementing their analytics strategy.
“My experience with Seattle Children’s validated the idea that the analytics operating model used in other industries also works in healthcare,” Sousa said. “I’m thrilled to join the team at Pivot Point, and I look forward to accelerating our healthcare and research clients in their analytics journeys.”
About Pivot Point Consulting
In 2022, Pivot Point Consulting is ranked as the #2 Best in KLAS: Overall IT Services Firm by KLAS (after being 2020 #1 Best in KLAS Overall IT Services Firm) and #2 in Partial IT Outsourcing. Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through EHR, ERP, Strategy, Virtual Care, Data & Analytics, Cybersecurity, Service Desk, Application Support and Revenue Cycle Management services. Our experts deliver consulting, managed services and talent solutions to providers, payers, life sciences and technology organizations. For more information, visit us at pivotpointconsulting.com.Media Contact:
Mardi Larson
Amendola Communications (for Pivot Point Consulting)
[email protected]Posted 6.22.2022 -
mphrX and Mount Sinai Health System join forces to enable real-time clinical data sharing to improve collaboration on operational and care improvement initiatives.
NEW YORK, NY (June 14, 2022) – New York-based Healthcare technology company, mphrX, today announced its partnership with Mount Sinai Health System (Mount Sinai) to deploy mphrX’s Minerva platform to enable real-time clinical data sharing designed to meet the 21st Century Cures Act requirements.
Minerva, a Healthcare Data Platform as a Service, will integrate with the clinical source systems at Mount Sinai to create a real-time longitudinal health record. The platform will provide secure and standardized access to clinical data using SMART on FHIR R4 and Bulk-FHIR APIs.
“Part of what drew us to partner with mphrX was our shared commitment to the FHIR standard – the best chance for the industry to eliminate the technical friction when sharing data at scale,” says Mike Berger, Vice President, Chief Data and Analytics Officer, Mount Sinai Health Partners and Vice President, Enterprise data at Mount Sinai Health System. “While the 21st Century Cures Act provides a great tailwind, our enterprise data strategy clearly lays out the need for a modern and high-performing endpoint to collaborate on data safely and efficiently. We’re excited to be at the forefront of FHIR adoption and can’t wait to see the innovations this will spawn.”
The 21st Century Cures Act requires healthcare providers to enable access to clinical data using SMART on FHIR as well as Bulk-FHIR API standards. Minerva is the first platform to be ONC certified for both the new Cures Act requirements. Mount Sinai will leverage the technology to solve multiple data-sharing needs in their ecosystem.
Mount Sinai plans to use this technology to share clinical data with Payers, third-party technology companies, internal data science teams and partners to collaborate better in the delivery of patient care. The health system will also receive data from external parties to create a more holistic view of their patient’s health and socioeconomic indicators.
“We are delighted to announce this partnership with Mount Sinai. We believe delivering true value-based care has become a necessity. The ability to unify healthcare data, securely share and derive insights is the core foundation to deliver better value to patients. This collaboration is a great example of how meeting Cures Act requirements can also accelerate innovation and in turn, improve patient care and outcomes.” said Varun Anand, Co-founder & Chief Operating Officer of mphrX.
About mphrX
mphrX is an innovation partner for organizations pioneering the next generation of healthcare. mphrX’s Minerva platform is a Health Data Platform as a Service that brings together patient data from multiple systems to create a real-time unified health record. The company is a rapidly growing healthcare technology organization headquartered in New York City, with offices in India, Australia, and Brazil. mphrX is an ISO 13485, ISO 27001 certified organization. Frost and Sullivan awarded the 2020 Global Digital Transformation Platform Enabling Technology Leadership Award to mphrX. To learn more, visit mphrx.com and follow us on LinkedIn, Twitter and Facebook.
About the Mount Sinai Health System
The Mount Sinai Health System is New York City’s largest academic medical system, encompassing eight hospitals, a leading medical school, and a vast network of ambulatory practices throughout the greater New York region. Mount Sinai advances medicine and health through unrivalled education and translational research and discovery to deliver care that is the safest, highest-quality, most accessible and equitable, and the best value of any health system in the nation. The Health System includes approximately 7,300 primary and specialty care physicians; 13 joint-venture ambulatory surgery centers; more than 415 ambulatory practices throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. The Mount Sinai Hospital is ranked on U.S. News & World Report’s “Honor Roll” of the top 20 U.S. hospitals and is top in the nation by specialty: No. 1 in Geriatrics and top 20 in Cardiology/Heart Surgery, Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. Mount Sinai Kravis Children’s Hospital is ranked in U.S. News & World Report’s “Best Children’s Hospitals” among the country’s best in four out of 10 pediatric specialties. The Icahn School of Medicine is one of three medical schools that have earned distinction by multiple indicators: ranked in the top 20 by U.S. News & World Report’s “Best Medical Schools,” aligned with a U.S. News & World Report “Honor Roll” Hospital, and No. 14 in the nation for National Institutes of Health funding. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.
For more information, visit https://www.mountsinai.org or find Mount Sinai on Facebook, Twitter and YouTube.
Contact information
Aditi Gupta
+1 (480) 747 0690
Digital Marketing Manager
Posted 6.14.2022 -
SHI International Receives Vizient Contract for Information Technology Products and Services
Published on: June 8, 2022
SOMERSET, N.J.—SHI International, one of the world’s largest IT solutions providers, is pleased to announce it has received a contract from Vizient, Inc. for information technology products and services. Vizient is the largest healthcare performance improvement company in the U.S., and supports academic medical centers, community hospitals, pediatric facilities, and non-acute care providers.SHI gives healthcare organizations access to a world of possibilities with experts and trustworthy vendors that deliver technology solutions designed to improve patient care, staff productivity, and operational efficiencies.
Through this SHI and Vizient agreement, Vizient member organizations have access to SHI’s entire product catalog of IT solutions and services, including hardware, software, cloud, cybersecurity, and accessories, and the contract supports SHI’s mission to help America’s healthcare providers deliver effective care to patients through the delivery of innovative, robust, and cost-effective technology solutions.
“This new agreement will accelerate SHI’s ability to support our valued healthcare providers and allow them to deliver their critical services more effectively and efficiently,” said Denise Verdicchio, Senior Vice President of Public Sector Sales at SHI International. “We look forward to delivering our world-class capabilities to Vizient members as we continue to invest in our market-leading commitment to the healthcare sector.”
To learn more, visit SHI’s Healthcare website.
ABOUT SHI
SHI International Corp. is a $12 billion transformational technology solutions provider serving the needs of more than 15,000 corporate, enterprise, public sector and academic customer organizations around the world. It helps companies achieve business goals through the use of technologies ranging from software licensing and end user computing devices to innovative cloud and edge solutions. With over 5,000 employees worldwide, SHI is the largest Minority and Woman Owned Business Enterprise (MWBE) in the U.S.SHI Media Contacts
Gregory FCA for SHI International
Matt McLoughlin
610-228-2123
[email protected]
Press Resources:
SHI Corporate Website: https://www.SHI.com
SHI Blog: http://blog.SHI.com
SHI Twitter Handle: @SHI_IntlPosted 6.8.2022 -
SeamlessMD Expands Evidence-Based Digital Care Plan Library to Address Market Demand
Endoscopic Procedures and Mental Health Care Pathways Added
Toronto, ON – June 7, 2022 – SeamlessMD, a leading Digital Care Journey platform for hospitals and health systems, today announced the expansion of its digital care plan library to include endoscopy and mental health. The evidence-based out-of-the-box care plan templates were developed in-house using the company’s proprietary, clinically-focused methodology and supports best practices for health literacy, health behaviour change, adult education, and online accessibility. Health systems can use the out-of-the box care plans, or they can easily customize them to match their own care protocols.
The endoscopy care plan covers colonoscopy, upper endoscopy (EGD), and sigmoidoscopy procedures, ensuring patients are well-prepared, reducing cancellations and no-shows. The mental health digital care plan covers a range of conditions such as anxiety, OCD, PTSD, depression, substance use disorder, problem gambling, and concurrent disorders, with a focus on helping patients self-manage in the community and enabling providers to help sooner before a patient needs an ED visit or readmission. Both care plans include symptom monitoring, evidence-based education, reminders and to-do lists, and are customized to match each care pathway.
Based on the latest statistics available from the National Institute of Mental Health Disorders, part of the National Institutes of Health, mental health disorders account for several of the top causes of disability including major depression (also called clinical depression), manic depression (also called bipolar disorder), schizophrenia, and obsessive-compulsive disorder. An estimated 26% of Americans ages 18 and older — about 1 in 4 adults — suffers from a diagnosable mental disorder in a given year.1
“Our mental health care plan is built to support vulnerable patients and reduce barriers to treatment especially for patients in underserved or rural areas as care teams can remotely monitor and virtually connect with them throughout their digital care journey to proactively intervene, if necessary,” explained Denice Koo, Vice President, Patient Education. “We’re excited to add these two new digital care plans as an extension of our existing interactive patient program library covering cardiovascular, bariatric, cardiology, chronic care, colorectal, gastroenterology, gynecology, maternity care, orthopedics, surgical oncology, urology, thoracic, general, and GI surgery, oncology, and more to further support our health system partners as they deploy digital patient self-management solutions across all episodes of care.”
With hospitals and health systems under immense pressure to achieve operational efficiencies, increase revenue, combat staffing challenges, and optimize the patient experience, digital care journeys that directly integrate with leading EHR solutions and leverage evidence-based care pathways enable them to address these challenges. By engaging, monitoring, and staying connected with patients across multiple episodes of care before, during and after hospitalization, patients can easily access their personalized digital care journey on their smartphones, tablets or computers and are self-guided via reminders, education, and progress tracking while providers receive alerts, monitor patients and access analytics to deliver better care.
“We are dedicated to building innovative software that addresses our customer needs and meets the rising demand for digital patient engagement solutions that easily scale across multiple service lines to serve all patient populations enabling our health system partners to reduce high-cost services, such as length of stay, readmissions, and ED visits,” said Dr. Joshua Liu, CEO/Co-founder, SeamlessMD. “The addition of these new care plans enables our customers to reduce surgery cancellations for colonoscopies and reduce the number of repeat ER visits and inpatient admissions due to mental health and addictions.”
About SeamlessMD
SeamlessMD provides the leading Digital Care Journey platform for hospitals and health systems to engage, monitor and stay connected with patients across healthcare journeys. 30+ clinical studies & evaluations have shown SeamlessMD to improve the patient experience while reducing hospital length of stay, readmissions, and ED visits. Health systems such as UAB, Intermountain, Atrium, University Hospitals, MultiCare, Baystate, Trillium Health Partners, William Osler Health System, Sunnybrook, and others use SeamlessMD to elevate the patient experience, improve outcomes and lower costs. Patients access digital care plans on their smartphones, tablets or computers and are guided via reminders, education, and progress tracking. Providers receive alerts, monitor patients and access analytics to deliver better care. SeamlessMD is directly integrated with EHRs such as Epic, Cerner, Meditech and Allscripts. SeamlessMD is recognized as a Top 5 Condition Specific Platform in the 2022 AVIA Connect Top 50 Remote Monitoring Companies Report. Learn more at www.seamless.md or follow SeamlessMD on Twitter, LinkedIn, and Facebook.
1 Source: Mental Health Disorder Statistics | Johns Hopkins Medicine
Posted 6.7.2022 -
VHC Health Becomes First Health System in DMV to Utilize CERTIFY Health’s Facial Recognition Technology
Arlington, VA: May 26, 2022 – VHC Health (VHC), a community-based health system providing medical services to the Washington, DC metropolitan area, is excited to announce that it will be implementing positive patient identification (PPID) using facial biometrics at all VHC locations, making VHC the first healthcare system in the region to implement this innovative patient experience. CERTIFY’s PPID capabilities will be integrated into VHC’s existing electronic health record and administrative systems to create a seamless experience for both patients and administrative staff.
“VHC is proud to be the first health care system in the DMV area to partner with CERTIFY Health to enhance the patient experience,” said Michael Mistretta, Senior Vice President and Chief Information Officer at VHC Health. “This is one of several recent investments that VHC has made in innovative technologies as we strive to provide the safest, most secure options for our patients and community.”
The purpose of biometric PPID is to verify identity throughout the patient journey, starting with check-in. Patient misidentification and fraud have become increasingly rampant issues, leading to liabilities for healthcare providers. One of the most secure mechanisms to prevent this is incorporating biometric authentication into healthcare registration and procedures.
VHC will launch the biometric PPID check in experience with a pilot in the Hospital’s radiology and cardiology departments in late May with plans to fully implement the platform by the end of 2022.
“It’s an amazing opportunity for us to have a strategic partner who is committed to innovation around the patient experience the way VHC is and so willing to adopt some of the most cutting-edge technology in healthcare right now” said Marc Potash, CEO of CERTIFY Health. “Our innovative PPID technology will safeguard VHC patient information and increase speed and efficiency during the check-in process.”
CERTIFY Health’s platform integrates with leading biometric modalities to verify patient identities which is directly integrated into the EHR.
About VHC Health:
VHC Health provides exceptional medical services as the region’s community health system. Virginia Hospital Center was recently designated a 2021 Top Teaching Hospital by The Leapfrog Group, selected for the Healthgrades 2021 Outstanding Patient Experience Award™ and has received 19 consecutive ‘A’ grades from The Leapfrog Group. Virginia Hospital Center is a 453-bed not-for-profit teaching facility and designated as a Magnet® hospital by the American Nurses Credentialing Center. VHC Health is a proud member of the Mayo Clinic Care Network – a national network of independent healthcare organizations.About CERTIFY Health:
About CERTIFY Health: CERTIFY Health provides a seamless patient experience via biometric authentication and digital intake solutions. Our platform encapsulates the end-to-end patient experience from intake to check-in kiosks and even payments. Together, they form CERTIFY Care – an omnichannel digital platform that streamlines and improves patient workflows. CERTIFY Health envisions a world where healthcare organizations leverage patient engagement and authentication technology to their full potential to reduce fraud, medical errors and so much more. For more information you can visit us at www.certifyhealth.comPosted 6.3.2022