• CHIME Recognizes 14 Gozio Health Clients with “Most Wired” Status These health systems are part of an elite group honored for excellence in digital health

    Atlanta, GA – November 30, 2022 – Gozio Health, an industry-leading, customizable, location-aware mobile engagement platform, today announced 14 of its health system clients received “Most Wired” recognition from the College of Healthcare Information Management Executives (CHIME). The CHIME Digital Health Most Wired Survey recognizes healthcare organizations that demonstrate excellence in leveraging digital technology to improve care delivery, patient safety and health outcomes.

    One of Gozio’s clients—University Health—is one of just 18 health systems in the nation to be awarded Level 10 certification, the highest level of recognition awarded, in the acute care category. To be certified at Level 10, organizations must exhibit an outstanding record of leveraging the power of digital technology within a visionary corporate strategy. In fact, CHIME raised the bar for digital health expectations this year, making University Health’s Level 10 designation all the more prestigious.

    Clients that received Level 8 or Level 9 recognition for demonstrating dedication to excellence in digital health in the acute care category include:

    • Deaconess Health System (Level 9)
    • Grady Health System (Level 9)
    • John’s Hopkins Health System (Level 9)
    • Novant Health (Level 9)
    • UNC Health (Level 9)
    • University of Miami Health System (9)
    • University of Texas Southwestern Medical Center (9)
    • Yale New Haven Health System (Level 9)
    • Children’s Healthcare of Atlanta (Level 8)
    • Hospital Sisters Health System (Level 8)
    • Nicklaus Children’s Hospital (Level 8)
    • Piedmont Healthcare (Level 8)
    • University of Tennessee Medical Center (Level 8)

    The CHIME Digital Health Most Wired Survey includes more than 38,000 facilities from 10 countries that serve patients across the continuum of care, from acute care to ambulatory care and long-term/post-acute care.

    “We wholeheartedly congratulate our partners for achieving ‘Most Wired’ status for excellence in digital health,” said Joshua Titus, CEO and founder, Gozio Health. “The stakes for designing the right digital experience in healthcare are high, with one out of four consumers saying they would switch providers for high-quality digital services. These 14 organizations are leaders in digital strategy and innovation, we admire their forward-thinking approach, and we are honored to work with them.”

    Digital health capabilities are a “critical muscle” for health systems during the pandemic, according to CHIME. “The last three years have been a period of remarkable disruption and challenge for healthcare organizations,” CHIME states in its Most Wired trends report. “As healthcare organizations large and small work to reinforce and reinvent solutions to fissures exposed by the COVID-19 pandemic, it is important to recognize the incredible role digital health is playing in the healthcare ecosystem’s regeneration.”

    At Nicklaus Children’s, which put all its consumer-facing digital services into a single mobile app for patients and their families in 2022, the “Most Wired” award validates its approach. “Today, digital access to healthcare services and live support is critical to meeting the needs of children with complex conditions, who might travel an hour or more to receive in-person care,” says David Seo, MD, vice President and chief information officer, Nicklaus Children’s. “We’re excited to be recognized as a ‘Most Wired’ organization and look forward to the continued advancements we’ll make as we deepen our investments in digital innovation.”

    For more information, read the press release about the CHIME Digital Health Most Wired Survey, or view the list of winners.

    About Gozio Health
    Gozio Health offers an end-to-end, customizable digital health platform exclusively for healthcare systems. Gozio’s extensible mobile platform enables seamless consumer interactions and provides an anytime, anywhere connection to patients that improves their overall experience and access to care. Popular patient engagement features include patented indoor wayfinding with turn-by-turn navigation, virtual visits, physician directories, appointment scheduling, access to electronic health records, Urgent Care and Emergency Department wait-times, and extensive analytics capabilities. Gozio customers surveyed in a 2021 KLAS Research Emerging Technology Spotlight report found 100% satisfaction and improved experience for patients and staff. For more information, watch the video or visit www.goziohealth.com or find Gozio Health on Twitter and LinkedIn.

    Media Contact
    Mackenzie Kreitler
    Innsena for Gozio Health
    [email protected]

    Posted 12.27.2022

  • Healthcare IT Leaders adds ERP, EHR, and AMS Consulting Expertise with New Hires and Promotions

    ATLANTA, GA / ACCESSWIRE / December 6, 2022 / Healthcare IT Leaders, a national leader in Consulting and Workforce solutions for healthcare organizations, announced the hire and promotion of five new Executive Directors with deep industry qualifications. Each brings decades of direct vendor and client delivery experience and in-depth knowledge of the leading clinical and business systems used by hospitals and health systems.

    Sean Galt, Executive Director, UKG Practice
    Sean joins Healthcare IT Leaders from Atos, where he was Global Head of Enterprise Business & Administrative Solutions, with responsibility for the organization’s UKG service line. His leadership and delivery background spans multiple segments of the IT and BPO services spectrum including solution consulting, systems integration, managed services, cloud, and technology-enabled business process outsourcing. He began his IT career over two decades ago as a systems implementation manager for Kronos (now UKG).

    Doug Herr, Executive Director, Epic Practice
    Doug joins Healthcare IT Leaders from Deliver Health, formerly the EHR/HIM division of Nuance Communications, where he worked with healthcare clients on EHR implementation projects providing a range of activation and training solutions. Prior to that, Doug spent more than a decade in EHR and Epic-focused consulting positions with leading system integrators, including Huron and Leidos. He started his career in healthcare in Applications Support at Boston Children’s Hospital.

    Bill Haskins, Executive Director, Oracle Practice
    Bill joins Healthcare IT Leaders from Oracle, where he spent 10+ years in client-facing roles, most recently as a CX Alliances Manager. He has also held account executive positions with leading software companies and consultancies including Hitachi Consulting and Onyx Software. Bill’s extensive knowledge of Oracle Cloud solutions has proven invaluable in guiding customers through large-scale integrations and implementations with successful outcomes.

    In addition to these new hires, the firm announced the following promotions.

    Mike Robin, Executive Director, Oracle Cerner Practice
    Mike joined Healthcare IT Leaders four years ago from Cerner Corporation, where he worked for nearly 25 years in varied executive leadership roles, retiring as a General Manager. As a consultant, Mike has led multiple Oracle Cerner client engagements for Healthcare IT Leaders, developing best practices and methodologies for system selection and technical program management.

    Andrew Lux, Executive Director, Application Managed Services
    Andrew joined Healthcare IT Leaders in 2020 and provides executive oversight for all Application Managed Services with responsibilities for project initiation/kick-off, scope, build, training, Tier 1-3 application support, adoption, optimization, and roadmap development. He began his career as a Project Manager with Epic Systems then transitioned into EHR and IT consulting, participating in over 120 project implementations.

    “Each of our new Executive Directors offers deep, specialized application expertise. Their consultative skills and understanding of the current challenges facing healthcare organizations make them invaluable advisors to our clients and C-level leaders,” said Bob Bailey, Managing Principal, Healthcare IT Leaders.

    Healthcare IT Leaders is a national leader in IT consulting and workforce solutions. We help leading hospitals and health systems achieve their goals for digital transformation and optimal patient care with implementation services, project management, consulting, managed services, and talent solutions.

    Learn more at www.healthcareitleaders.com
    Contact:
    Alex Gramling, Chief Marketing Officer
    978-417-9738
    [email protected]
    SOURCE: Healthcare IT Leaders

    Posted 12.16.2022

  • CloudWave Expands Its Healthcare Cybersecurity Portfolio with the Acquisition of Sensato Cybersecurity; Appoints John Gomez as Chief Cybersecurity Officer

    The Acquisition Will Bring Together Leading-Edge Cloud Hosting Services and Managed Cybersecurity-as-a-Service to Provide a Seamless, Enhanced Experience to Hospitals and Healthcare Organizations

    Marlborough, MA (November 7, 2022) – CloudWave, the expert in healthcare data security, announced the company has acquired Sensato Cybersecurity. Sensato, a managed cybersecurity services company focused on protecting healthcare providers from ransomware events and other cybersecurity threats, was founded by long-time health information technology visionary John Gomez, who will join CloudWave as chief cybersecurity officer.

    Sensato developed a fully integrated Cybersecurity-as-a-Service platform (CaaS) that features an innovative solution stack to provide real-time network monitoring, intrusion detection, and asset fingerprinting along with a 24×7 Security Operations Center designed specifically for healthcare infrastructure and connected devices. It will be available immediately as part of CloudWave’s new Sensato Cybersecurity suite.

    As healthcare organizations are increasingly being targeted by cybercriminals, CloudWave’s Sensato Cybersecurity-as-a-Service suite provides a level of security unique in the industry.  It combines the ability to comply with best practices and regulations, detect threats, and respond to cybersecurity incidents in a fully integrated and easy to deploy holistic platform.

    The Sensato Cybersecurity suite is a natural fit with CloudWave’s OpSus Cloud Services.  It will enable hospitals to implement a fully managed cybersecurity program, resulting in full HIPAA and NIST compliance, with end-to-end service and support from a single provider. The company’s Cybersecurity Tactical Operations Center (CTOC), a next generation SOC, employs a unique tactical approach to cybersecurity with continuous monitoring by cybersecurity analysts, while also incorporating machine learning. The blending of operations for cybersecurity and cloud service delivery into a single extended healthcare ecosystem, spanning public cloud, private cloud and on-premises healthcare technology environments is unprecedented and provides a seamless, enhanced experience to customers.

     “As a managed cloud service provider to hundreds of hospitals, CloudWave has witnessed how devastating a cyber event can be to healthcare organizations. Unfortunately, the frequency of these attacks continues to rise— an increasing number of customers have called upon CloudWave for rapid response services to help halt and remediate cyberattacks on their on-premises systems in just the last two years,” said Erik Littlejohn, president and CEO of CloudWave. “With the addition of the innovative, proprietary technologies included in the Sensato Cybersecurity suite, along with the cyber expertise of the Sensato team, CloudWave will be able to offer customers the high-level cybersecurity we provide for our cloud-based delivery to on-premises systems.”

    Rich Temple, Vice President, CIO at Deborah Heart and Lung Center in Browns Mills, NJ, commented, “The Sensato Cybersecurity suite offers a level of healthcare data protection to hospitals that would be difficult to implement on our own. There’s peace of mind in knowing that our systems are being monitored and protected by an experienced team of cybersecurity specialists.” He continued, “As a long-time CloudWave customer, we know that having a single partner for services delivery of our cloud-hosted applications and our on-premises cybersecurity systems and support simplifies our IT operations significantly.”

    CloudWave is the largest independent cloud and managed EHR hosting provider in healthcare and has been delivering secure IT services to the healthcare market via the cloud for more than a decade. The company is 100% focused on healthcare with more than 250 hospital environments currently managed in the public cloud and the OpSus private cloud. CloudWave also employs a defense-in-depth approach to cybersecurity. Its Sensato Cybersecurity suite and CTOC further fortifies the OpSus Cloud Services platform and provides complete, managed cybersecurity as a service to customers.

    “We’re excited to become part of the CloudWave family,” said John Gomez. “The promise of what we’ll be able to collaboratively provide to the healthcare community with our combined expertise securing and delivering IT services is beyond measure.”

    The terms of the deal were not disclosed.

    About CloudWave

     CloudWave, the expert in healthcare data security, is the largest, most experienced, and trusted independent software hosting provider in healthcare. CloudWave provides cloud, cybersecurity, and managed services that deliver a multi-cloud approach to enable healthcare organizations with any electronic health record (EHR) service architect, integrate, manage, and protect a personalized solution using private cloud, public cloud, and cloud edge resources.  The company is 100% focused on healthcare and delivers enterprise cloud services to more than 250 hospitals and healthcare organizations, supporting 125+ EHR, clinical, and enterprise applications.

    The company’s OpSus cloud services provide managed hosting, end-to-end disaster recovery, systems management, cybersecurity, backup, and archiving services.  Its Sensato Cybersecurity suite enables hospitals to implement a fully managed cybersecurity program to detect threats and respond to cybersecurity incidents in a fully integrated and easy to deploy holistic platform.

    All CloudWave services are fully supported by around-the-clock Network and Cybersecurity Tactical Operations Centers staffed by certified healthcare IT and cybersecurity professionals in the USA. The company also provides secure, cloud-based enterprise imaging as-a-service in partnership with Canon Medical, to help hospitals store, analyze, protect, and share medical images. To learn more visit www.gocloudwave.com. https://gocloudwave.com/cloudwave-expands-its-healthcare-cybersecurity-portfolio-with-the-acquisition-of-sensato-cybersecurity-appoints-john-gomez-as-chief-security-and-engineering-officer/

    Posted 12.8.2022

  • Healthlink Advisors Expands Managed Services Capabilities

    Healthcare consulting firm recruits new Epic service-line leader to drive expansion.

    Healthcare consulting firm recruits new Epic service-line leader to drive expansion.

    PETERSBURG, FLA., (November 28, 2022) – Healthlink Advisors, a top-ranked healthcare consulting firm focused on improving clinical innovation, business systems and healthcare IT strategy, delivery and operations, announced the firm is expanding its managed services capabilities and has hired a new service-line leader to drive the expansion. 

    In today’s market, hospitals and health systems face unrelenting project demand, inflationary pressures, and difficulty attracting and maintaining technical talent. Healthlink Advisors now offers an expanded and flexible managed-service model  with advisory expertise allowing organizations to execute priorities without having to worry about capacity issues. The firm’s trusted best practices and methodologies remain the foundation of its expanded managed services approach, which is  designed to relieve the increasing demands from business and clinical operations. 

    Healthlink Advisors Expanded Managed Services Offerings

    • Epic managed services — optimization, upgrades, maintenance, and Connect support
    • Epic Payer Platform managed services for payer and provider organizations
    • Program and project management services
    • IT niche outsourcing

    These newly expanded service offerings are named the “Epic-verse.” The Healthlink Advisors approach to managed services is focused on the client’s needs. Our managed services team is composed of experienced healthcare professionals who both lead and deliver, becoming a natural extension of a client organization. The team works with clients to design the best solution for their organization, including deal structure, onboarding, initiation, and integration — enabling an organization to quickly scale up or down. Healthlink Advisors monitors, manages, and executes the delivery of operational projects and also measures value-add and business outcomes to ensure clients achieve desired results and goals. 

    “The right managed services can serve both the immediate needs of organizations facing a technical skills crunch while ensuring IT capability evolution and strategic long-term business objectives are facilitated,” said Steve Hendrick, vice president at Healthlink Advisors. “Healthlink Advisors has targeted its line of service expansion to areas of pressing need.  We’re excited to welcome Epic practice leader LeAnne Wintrode to lead the charge.”

    Healthlink Advisors has hired a new service line leader to drive the Epic managed services. LeAnne Wintrode joins Healthlink  Advisors as Epic Practice Director. She is an accomplished healthcare application and systems expert skilled in linking organizations’ information technology capabilities with their business objectives.

    About Healthlink Advisors

    Healthlink Advisors is a healthcare consulting firm committed to improving clinical innovation, business systems, and healthcare IT strategy, delivery and operations. The company focuses on information technology and related fields within  healthcare provider organizations, from academic medical centers to integrated delivery networks to community-based

    © 2022 Sterling Communications, Inc. Page 1 of 2

    hospitals. Healthlink Advisors serves both investor-owned and community-owned organizations. For more information,  please visit www.healthlinkadvisors.com.

    Posted 12.8.2022

  • ARMIS NAMED CLEAR LEADER IN SPARK MATRIX FOR CONNECTED MEDICAL DEVICE SECURITY SOLUTIONS

    Company recognized for comprehensive and robust asset intelligence platform; ranked highest among competitors for technology excellence and customer impact

    SAN FRANCISCO – December 1, 2022 – Armis, the leading asset visibility and security company, today announced that it has been named a clear leader for technology excellence and customer impact by Quadrant Knowledge Solutions in its recent report, SPARK Matrix: Connected Medical Device Security Solutions, Q4 2022. The advisory and consulting firm recognized Armis for its comprehensive and robust asset intelligence platform, which applies the collective intelligence from more than 3 billion tracked Internet of Medical Things (IoMT), Internet of Things (IoT), operational technology (OT), and information technology (IT) assets to secure the integrated technology requirements of modern connected care delivery.

    The report provides a detailed analysis of global Connected Medical Device Security Solutions market dynamics, major trends, vendor landscape, and competitive positioning analysis, ranking the leading connected medical device security solution vendors in the form of a SPARK Matrix. This research provides strategic information for healthcare delivery organizations (HDOs) to evaluate different vendor capabilities and competitive differentiation. 

    “The key differentiators for the Armis platform include strong risk and vulnerability management capabilities,” said Rohan Paul, Analyst at Quadrant Knowledge Solutions. “Further, the company’s extensive Collective Asset Intelligence Engine, the agentless security approach, passive, real-time monitoring with no latency or disruption of operations, its querying capabilities, and the intelligent reporting and analytic tools that can help HDOs optimize usage/performance of their assets are a few components that set Armis apart from its competitors. Based on our analysis of the company’s capabilities compared to the market, Armis is a clear leader for its technology excellence and customer impact.”

    Quadrant Knowledge Solutions also highlighted the company’s capabilities for:

    • Providing contextual risk assessment based on vulnerabilities, device behavior, history of cyberattacks, protected health information (PHI), and manufacturers’ reputational risk. 
    • Extending insights to non-medical devices, such as Building Management Systems (BMS), HVAC systems, Uninterruptible Power Supplies (UPS), tablets, Raspberry Pis, vehicles, and other generic IoT devices. Additionally, devices that may impact patient privacy, such as streaming cameras and recording devices like smart speakers, can be identified and monitored. 
    • Identifying and alerting unencrypted transmission of PHI, helping to protect PHI. 
    • Supporting extensive integration options for data governance, automated security enforcement, workflow generation, and compliance reporting.

    “At Armis, we pride ourselves on our technology excellence and customer impact, so we’re honored to be recognized by Quadrant Knowledge Solutions as the clear leader in these areas,” said Oscar Miranda, Chief Technology Officer for Healthcare at Armis. “Healthcare delivery organizations are up against significant challenges given today’s ever-expanding cyber risk landscape. We’re committed to doing our part in partnering with and supporting HDOs as they work towards improving their organization’s security posture to address the new extended attack surface that connected assets create.”

    “Armis has definitely filled in the gaps in our security arsenal by uncovering risks we never knew about previously,” said Dr. Michael Connolly, Chief Information Officer at Mater Misericordiae University Hospital. “At first, I thought Armis was a nice-to-have, but now it’s become an integral part of our cyber defense. Armis does exactly what it says it does.”

    To review the full report, SPARK Matrix: Connected Medical Device Security Solutions, Q4 2022, please visit: https://www.armis.com/analyst-reports/2022-quadrant-spark-matrix-for-connected-medical-device-security-solutions/

    Additionally, an Armis blog that speaks specifically to this report can be reviewed here: https://www.armis.com/blog/armis-named-leader-in-the-2022-quadrant-spark-matrix-for-connected-medical-device-security-solutions/

    For further information on how Armis is helping HDOs secure the patient journey and to review case studies of Armis customers, please visit: https://www.armis.com/healthcare/.

    SPARK Matrix_CMDS_2022_Final

    About Armis
    Armis, the leading asset visibility and security company, provides the industry’s first unified asset intelligence platform designed to address the new extended attack surface that connected assets create. Fortune 100 companies trust our real-time and continuous protection to see with full context all managed, unmanaged assets across IT, cloud, IoT devices, medical devices (IoMT), operational technology (OT), industrial control systems (ICS), and 5G. Armis provides passive cyber asset management, risk management, and automated enforcement. Armis is a privately held company and headquartered in California.

    Posted 12.5.2022

  • Cybersecurity Is Patient Safety: CHIME Submits Comments On Sen. Warner’s Cybersecurity Policy Paper

    WASHINGTON, DC, December 2, 2022 – Yesterday, the College of Healthcare Information Management Executives (CHIME) and the Association for Executives in Healthcare Information Security (AEHIS) provided comments on Senator Mark Warner’s (D-VA) policy options paper, titled “Cybersecurity is Patient Safety.”

    CHIME and AEHIS applaud Senator Warner’s leadership and long-standing commitment to highlighting and improving the patient safety and national security risks posed to the healthcare sector by cyberattacks.

    “CHIME and AEHIS members are encouraged by the much-needed Congressional focus on cybersecurity in the healthcare sector. Our members are dedicated to cybersecurity best practices, but providers have long needed additional, federal support to defend themselves from the increasingly sophisticated cyberattacks,” said CHIME President and CEO, Russ Branzell. “We know all too well that our sector is under siege with a war being waged by cyber criminals, deploying cyber-attacks that escalate in gravity with each passing year.” 

    Additionally, the healthcare sector is only as strong as its weakest link – and smaller organizations are not sufficiently resourced to fend off cyberattacks. CHIME and AEHIS are encouraging Congress to create and prioritize cybersecurity programs designated to aid small and under-resourced providers. This will allow them to protect themselves against, detect, respond to, and recover from cybersecurity threats and cyberattacks – and in turn, protect their patients. Federal programs can truly be successful by providing monetary aid, additional training and resources, and technical assistance. These crucial resources will enable providers to implement recognized cybersecurity practices, replace legacy systems and devices, conduct security risk assessments, generate an action plan for mitigating identified risks, and hiring dedicated health information technology (IT) staff.

    Congressional action can increase funding and federal coordination – and is the only way to ensure that we can improve the nation’s cybersecurity in the healthcare sector through all available avenues. Branzell stated that “cybersecurity in our sector continues to be underprioritized. We appreciate Senator Warner’s thorough and thoughtful policy options paper, and look forward to providing additional feedback to his office as thought leaders and subject matter experts in cybersecurity and healthcare.”

    Download the Letter from CHIME and AEHIS to Sen. Warner.

    For any questions on the letter, email [email protected].

     

    About CHIME
    The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs) and other senior healthcare IT leaders. With more than 5,000 members in 56 countries plus two U.S. territories and over 150 healthcare IT business partners and professional services firms, CHIME and its three associations provide a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate, exchange best practices, address professional development needs and advocate the effective use of information management to improve the health and care in the communities they serve. For more information, please visit chimecentral.org.

     

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    Contact

    Calli Dretke
    Vice President & Chief Digital and Marketing Officer
    CHIME                                                                                                           
    734.412.6255
    [email protected]

     

    Mari Savickis                                                                               
    Vice President, Public Policy                                                            
    CHIME                                                                                                           
    202.294.3828
    [email protected]

    Posted 12.5.2022