-
Healthcare IT Leaders Expert Webinar to Outline Models and Benefits for Epic Application Managed Services
Healthcare IT Leaders Expert Webinar to Outline Models and Benefits for Epic Application Managed Services
As IT departments strive to balance cost containment with the increasing complexity of EHR application optimization and support, many leaders are evaluating the pros and cons of an application managed services model.
An Epic EHR, in particular, lends itself to effective managed services as end users require varied levels of support at different times depending on their experience with the solution.
To help IT decision makers understand the sizing, resources, and cost benefits associated with Epic managed services, Healthcare IT Leaders will host a free expert webinar on Wednesday, March 22 at 12p, titled: Epic AMS Best Practices: Increase Support, Satisfaction and Savings with an Application Managed Services Model.
This event is ideal for IT senior leaders, VPs and Directors of application and/or infrastructure management, and other healthcare leaders responsible for the Epic application in their hospital or health system.
Join our Epic Practice Executive Director, Doug Herr along with our Managed Services Executive Director, Andrew Lux, to discuss essential tools, automation options, and resource requirements. Herr and Lux will also outline the varied types of managed services options available that can range from help desk services for clinical users to total outsourcing of application support and management.
“There is ‘no one-size fits all’ model,” says Herr. “Every Epic hospital is going to have different goals, and the key to achieving KPIs for cost management and service levels is to ensure that the solution is customized and sized to meet the needs of the client.”
“When done right, you can really achieve significant benefits in a relatively short amount of time,” adds Lux. “And it’s all measurable, which helps IT leadership build executive support for application managed services.”
To register, visit: Epic Application Managed Services Webinar.
The Speakers
Doug Herr, Executive Director, Epic Practice, Healthcare IT Leaders
Douglas draws on his 24+ years of provider and consulting experience in Operations, IT, and EHR systems. In large health systems and Ambulatory settings, he has worked closely with Epic clients to ensure their success across multiple large-scale implementation and optimization initiatives.
Andrew Lux, Executive Director, Managed Services Practice, Healthcare IT Leaders
Andrew provides executive oversight for all Application Managed Services including, but not limited to, project initiation/kick-off, scope, build, training, Tier 1-3 application support, adoption, optimization, and roadmap development. Andrew’s experience includes over 120 project implementations across the entire EHR landscape. His involvement in designing and delivering client projects has led to compound savings and the opportunity to reinvest in future strategic initiatives.
About Healthcare IT Leaders
Healthcare IT Leaders is a national leader in IT consulting and workforce solutions. We help leading hospitals and health systems achieve their goals for digital transformation and optimal patient care with implementation services, project management, consulting, managed services, and talent solutions. Learn more at https://www.healthcareitleaders.com
Contact:
Alex Gramling, Chief Marketing Officer
978-417-9738 | [email protected]Posted 2.27.2023 -
Big Sky Care Connect Selects Rhapsody Interoperability Suite from Lyniate
Integrated Solution Set to Improve Data Exchange and Management Across HIE’s Vast Health Network
Boston, MA – February 14, 2023 – Big Sky Care Connect (BSCC), Montana’s designated healthcare information exchange (HIE), has selected the Rhapsody Interoperability Suite from Lyniate, a global leader in healthcare data interoperability. BSCC will leverage Rhapsody health solutions as a key component of its architecture to connect, classify and cleanse data from its partners, which include providers, payers, and government programs. This partnership will ultimately improve health across BSCC’s vast, distributed healthcare network in Montana.
As BSCC continues to grow and evolve into Montana’s premier source of care coordination, the team recognizes that seamless data exchange and transparent data management are essential to delivering value to its partners. Bolstered by its previous experience with the organization and its products, BSCC turned to Lyniate for its deep expertise and comprehensive Rhapsody offering, which includes identity master data management and semantic interoperability solutions.
“We face a unique challenge in care delivery and coordination due to the fact that Montana’s population is widely dispersed across such a large state,” said Ben Tyrrell, CEO of BSCC. “Resource consolidation is a key component of how we maintain efficiency and manage costs, which is why we knew the Rhapsody Interoperability Suite was the right choice for us. Delivered by a single partner, Rhapsody offers an interface engine, enterprise master person index (EMPI) and terminology services to address our organization’s critical infrastructure requirements.”
With Rhapsody, BSCC will have the control it needs to deliver value to partners such as payers, providers, Medicaid, Medicare, and imaging centers. And, with a CDC-certified interface engine, BSCC will be able to support the Montana Department of Public Health for future partnerships and use cases.
“We are thrilled that BSCC has chosen the Rhapsody Interoperability Suite to help ensure a seamless experience for its customers while setting itself up for the next stage of its evolution,” said Erkan Akyuz, CEO of Lyniate. “With Rhapsody cloud hosted offerings, BSCC will be able to continue scaling its data flow and acquisition abilities while proactively planning for complex data scenarios, helping to prepare the organization and its partners for continued growth.”
The Rhapsody Interoperability Suite includes top-ranked HL7 and API integration capabilities, Rhapsody Identity, a proven, best-of-breed enterprise master person index, and Rhapsody Semantic, a combined terminology solution, authoring tool and FHIR terminology service. This comprehensive, market-leading portfolio maintains an over 99% customer retention rate and top-tier NPS score for helping healthcare delivery organizations, health networks, payers and public health departments power more meaningful data exchange.
Posted 2.22.2023 -
New Ponemon Report Shows Ransomware Continues to Impact Patient Safety, Per Survey of Hospital IT/Security Leaders
Concurring with 2021 Landmark Study, Updated Report Shows Ransomware Continues to Have Adverse Impact on Patient Care, According to 579 Survey Respondents
BOSTON, MA – JANUARY 18, 2023 – Ponemon Institute, the preeminent research center dedicated to privacy, data protection, and information security policy, surveyed 579 IT and IT security professionals at healthcare delivery organizations (HDOs) to understand how ransomware continues to impact patient care, and to determine the value of cybersecurity benchmarking to reduce cyber threats such as ransomware. The independent research report, titled The Impact of Ransomware on Patient Safety and the Value of Cybersecurity Benchmarking, published in January 2023 from a survey conducted in Q4 2022, was commissioned by Censinet, the leading provider of healthcare risk management solutions.
This 2023 report provides an update to the industry’s first study on the impact of ransomware on patient safety, titled The Impact of Ransomware on Healthcare During COVID-19 and Beyond, published in September 2021 and also commissioned by Censinet. That seminal 2021 study was the first to demonstrate a qualitative correlation between ransomware and adverse impacts to patient care, including increased mortality rates. In this updated report, over half of respondents indicated that one or more ransomware attacks experienced by their organization resulted in a disruption to patient care. While the most prevalent impact identified was an increase in patients transferred or diverted to other facilities, over one-in-five respondents indicated that ransomware attacks had an adverse impact on patient mortality rates – nearly the same response rate as in the 2021 study. However, significantly more respondents this year indicated that ransomware attacks increased complications from medical procedures – up to 45 percent of respondents compared to 36 percent in 2021.
“Our findings indicate that Hospital IT/Security personnel continue to believe ransomware has a broad and adverse impact on patient care,” said Dr. Larry Ponemon, Chairman and Founder of the Ponemon Institute. “With ransomware growing exponentially and most organizations under constant threat, this report also explores how peer benchmarking improves an HDO’s cybersecurity program effectiveness, including its decision-making, hiring, and resource allocation.”
The study also explored the importance of cyber programs and initiatives such as peer benchmarking and third-party vendor risk management for determining optimal investment levels and resource allocation required to reduce the risk of a ransomware attack and other cyber threats. The report found that:
- Benchmarking is very valuable in demonstrating cybersecurity program effectiveness, including cybersecurity framework coverage and compliance.
- Benchmarking is important to making the business case for hiring cyber staff and helps guide tool and technology purchasing for the cybersecurity program.
- Benchmarking is important when establishing cybersecurity program goals and enables better, more data-driven decision-making.
- Benchmarking is helpful in responding to, and recovering from, ransomware attacks according to a majority of respondents.
“The findings in this year’s Ponemon report are, unfortunately, not surprising as ransomware continues to shut down hospital operations and disrupt care at an alarming rate,” said Ed Gaudet, CEO and Founder of Censinet. “With patient safety in jeopardy and ‘asymmetric warfare’ no longer hyperbole to describe the situation, this report highlights the continued threats while introducing new approaches to creating rigorous, robust, and continuous cyber programs that protect patients.”
Ponemon Institute and Censinet will present the details of the independent research report in an upcoming webinar, “The Impact of Ransomware on Patient Safety and the Value of Cybersecurity Benchmarking.” It will be presented live on January 24 at 12:00 PM ET and features Dr. Larry Ponemon and Ed Gaudet, both leading advocates and experts in the healthcare information security industry. Register here for the webinar any time before Jan 24 at 12pm ET.
To receive a copy of the research report, The Impact of Ransomware on Patient Safety and the Value of Cybersecurity Benchmarking, or to learn more about the impact of ransomware on patient care and the value of cybersecurity peer benchmarking, please visit https://www.censinet.com/impact-of-ransomware-on-patient-safety-and-value-of-cybersecurity-benchmarking
About Ponemon Institute
Ponemon Institute is dedicated to independent research and education that advances responsible information and privacy management practices within business and government. Our mission is to conduct high-quality, empirical studies on critical issues affecting the management and security of sensitive information about people and organizations. We uphold strict data confidentiality, privacy, and ethical research standards. We do not collect any personally identifiable information from individuals (or company identifiable information in our business research). Furthermore, we have strict quality standards to ensure that subjects are not asked extraneous, irrelevant, or improper questions. Learn more at ponemon.org
About Censinet
Censinet®, based in Boston, MA, takes the risk out of healthcare with Censinet RiskOps, the industry’s first and only cloud-based risk exchange of healthcare organizations working together to manage and mitigate cyber risk. Purpose-built for healthcare, Censinet RiskOpsTM delivers total automation across all third party and enterprise risk management workflows and best practices. Censinet transforms cyber risk management by leveraging network scale and efficiencies, providing actionable insight, and improving overall operational effectiveness while eliminating risks to patient safety, data, and care delivery. Censinet is an American Hospital Association (AHA) Preferred Cybersecurity Provider. Find out more about Censinet and its RiskOps platform at censinet.com.
Contact:
Justyn Thompson
(617) 221-6875
[email protected]Posted 2.22.2023 -
Softek’s New Database Explorer Gives Clients Greater Clarity and Insight into their Database Schemas
PRAIRIE VILLAGE, KS – February 16, 2023 — Softek recently announced the release of its Database Explorer tool at dbexplorer.com. Database Explorer is a web-based solution which allows organizations to explore their Oracle and SQL Server database schemas more easily and efficiently.
This unique new offering provides a centralized and secure location for documenting and sharing knowledge about a database schema and is accessible through any modern web browser.
The Database Explorer tool was designed to help clients explore tables and relationships and allows them to import database schema information from any Oracle or SQL Server database. With Softek’s Database Explorer, clients can reduce the learning curve and improve efficiency for anyone involved in writing reports or needing to understand the database.
“Database tools are often expensive, specific to the database provider, have a restricted user base and are not team oriented,” said David Fletcher, President. “We wanted to create a way for users to document and share knowledge within their organization about large complex database schemas which leads to improved overall operational efficiency of the organization.”
Current and new clients can now purchase Softek’s Database Explorer solution to help better navigate their Oracle and SQL Server databases.
What does Softek® do?
Softek’s mission is to help hospital systems get the most out of their investment in Oracle Cerner® Millennium™. We do this by providing innovative software solutions and consulting services that can achieve more together than either can alone.
At Softek, our team of innovators and software developers brings expertise beyond the ordinary to every client. Our experts are involved with more than 200 Oracle Cerner® Millennium™ hospitals throughout the country consulting clients so they can optimize system performance and revenue integrity.
Softek delivers a full suite of consulting services and software solutions to assess and optimize EMR system performance, including revenue cycle integrity and patient accounting.
Softek was awarded the 2021 Best in KLAS for Revenue Cycle Optimization and the 2020 KLAS Category Leader for Revenue Cycle Optimization. Learn more at softekinc.com.
Posted 2.17.2023 -
Lumeon Adds Industry Veterans Matt Duffy and Kathy Ruggiero to Leadership Team
Seasoned product management and marketing executives join care orchestration company to help drive the next phase of its growth
BOSTON, Feb. 15, 2023 /PRNewswire/ — Lumeon, the pioneering care orchestration solution provider, today announced two additions to its executive leadership team: Matt Duffy, vice president of product, and Kathy Ruggiero, vice president of marketing. Duffy and Ruggiero bring deep healthcare IT industry experience to help propel Lumeon through its next phase of growth.
Lumeon is a digital health company dedicated to helping provider organizations mend broken care coordination processes through automated care orchestration. Lumeon enables providers to adopt automation best practices that other industries already use to unburden clinicians and staff who are overworked and suffering from burnout, reduce costs, address the backlog of patients that need care, and recapture lost revenue, while delivering care more efficiently.
Duffy has more than 30 years of experience translating complex healthcare requirements into solutions that meet and exceed customer expectations. Prior to joining Lumeon, he served in senior product ownership roles at NextGen Healthcare, Allscripts, and Eclipsys.
“After many years working with very large vendors, I am excited to return to a smaller, focused, growth-oriented culture,” said Duffy. “With Lumeon, I’m part of growing a solution that is making a real difference in reducing costs and increasing clinician efficiency for provider organizations.”
Ruggiero has several decades of enterprise software marketing experience, most recently at healthcare IT “unicorn” Commure, and HCA Healthcare’s PatientKeeper unit. At Lumeon, she is responsible for marketing strategy and implementation of communications, demand creation, and awareness programs. Her experience in brand building and category creation will help drive awareness about the importance and availability of care orchestration as a solution to current care coordination challenges.
“I am thrilled for this opportunity to do important work that matters to the healthcare industry,” said Ruggiero. “It’s gratifying to evangelize the Lumeon care orchestration platform, a solution that’s addressing the market’s most pressing challenges of cost reduction and staffing and workforce constraints.”
“Matt and Kathy bring unique experience and expertise to help lead the charge as we accelerate growth and partner with healthcare providers in their digital transformation efforts,” said Robbie Hughes, CEO and founder of Lumeon. “They will be instrumental in driving solutions into the marketplace that reflect our belief that every patient’s care should be proactively managed, personalized to individual needs, and automated efficiently and effectively so care teams can improve care and best serve their patients.”
About Lumeon
Lumeon believes that care better coordinated is care better delivered. Lumeon is a digital health company that provides a cloud-based care orchestration platform that automates the tasks, workflow, activities, and events that occur during the process of coordinating care. With real-time, bi-directional data/system integration and the dynamic application of clinical intelligence and automation, Lumeon ensures that each patient receives the right care at the right time – every time. By automating care coordination, care teams deliver care faster, more efficiently, effectively, and consistently across the continuum of care, while also empowering clinicians and staff to work at the tops of their licenses and spend time with patients that need it most.Media Contact
Philip Anast
Amendola (for Lumeon)
312-576-6990
[email protected]SOURCE Lumeon
Posted 2.17.2023 -
AI-Powered Medication Management Solution by DrFirst Named an Edison Awards Finalist
Prestige Nomination is Second-Year Honor for Company’s Patient Safety Innovation
Rockville, MD, Feb. 10, 2023 – DrFirst’s SmartRenewal was named a finalist in the Edison Awards this week, recognizing the solution’s innovative use of artificial intelligence (AI) to improve efficiency for healthcare providers and safety for patients. For the second consecutive year, the Edison Awards recognizes DrFirst’s pioneering use of AI to make clinical workflows more efficient and medication errors less likely.
While healthcare industry standards attempt to make data accessible across disparate computer systems, interoperability remains a challenge, and transmitted data is often not understood by receiving systems. SmartRenewal uses patented AI technology to bridge the interoperability gap so clinicians can renew prescriptions without the manual clicks and keystrokes previously required to import medication details into discrete fields in the electronic health record (EHR) system.
“Manually entering prescription data is not only tedious and time-consuming – it’s also dangerous,” said G. Cameron Deemer, CEO of DrFirst. “We’re pleased that the award judges recognize the impact of making data accessible and usable across provider and pharmacy systems. Doing so is vital for physicians to renew prescriptions quickly and safely and get medications into patients’ hands sooner.”
From nearly 400 nominations, this year’s Edison Awards finalists were chosen by senior business executives and industry experts from around the globe.
“Innovation is critical to every company,” said Frank Bonafilia, executive director, Edison Awards. “The 2023 Edison Awards Finalists all found a better way to improve consumers’ lives by designing the future.”
The awards are named for Thomas A. Edison, whose extraordinary contributions garnered 1,093 U.S. patents, pioneered multiple industries, and made him a household name worldwide.
About The Edison Awards
The Edison Awards is an annual competition designed to honor excellence in new product and service development, marketing, human-centered design and innovation. Winners represent “game changing” products, services and excellence and leadership in innovation around four criteria: Concept, Value, Delivery and Impact. Started in 1987, The Awards are named after inventor Thomas A. Edison and symbolize the persistence and excellence in innovation personified by him.About DrFirst
Since 2000, DrFirst has pioneered healthcare technology solutions and consulting services that securely connect people at touchpoints of care to improve patient outcomes. We create unconventional solutions that solve care collaboration, medication management, price transparency, and adherence challenges faced in healthcare. We unite the Healthiverse—the interconnected healthcare universe—by providing our clients with real-time access to the information they need, exactly when and how they need it, so patients get the best care possible. DrFirst solutions are used by nearly 325,000 healthcare professionals, including more than 220,000 prescribers, 70,000 pharmacies, 300 EHRs and health information systems, and 1,500 hospitals in the U.S. and Canada. To learn more, visit www.DrFirst.com and follow @DrFirst.Media Contact
Katlyn Nesvold
Amendola Communications for DrFirst
715-559-0046
[email protected]Posted 2.14.2023 -
Spok Announces ISO 13485:2016 Certification
Comprehensive certification process further validates Spok as a trusted partner in the highly regulated healthcare industry.
ALEXANDRIA, Va., (February 7, 2023) – Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK) and a leader in healthcare communications, announced today that it has received ISO 13485:2016 certification from DEKRA Certification Inc. (www.dekra.us) for the design and manufacture of Spok® Messenger, an intelligent, FDA 510(k)-cleared solution that sends critical information and updates from hospital alert systems, such as nurse call, patient monitoring, and many others to mobile staff on their communication devices. This achievement is a significant milestone for Spok and further confirms the safety and reliability of its class II medical device.
“We are proud to receive ISO 13485:2016 medical certification, which ensures that our solution maintains or exceeds key industry standards and guidelines,” said Vincent D. Kelly, chief executive officer of Spok Holdings, Inc.
ISO 13485:2016 is an internationally recognized quality standard specific to the medical device industry that ensures the quality of medical device design, development, and production. To receive certification, organizations must demonstrate that their Quality Management Systems deliver medical devices and related services that consistently meet customer and regulatory requirements.
Spok Messenger is an integral part of the Spok Care Connect® unified communication platform, which provides care team collaboration, closed loop communication, and secure messaging to enhance clinical workflows. Spok connects people and technology to drive communication efficiency, speed response times, and keep safety and satisfaction at the forefront.
About DEKRA
With a deep understanding of worldwide regulations and requirements, DEKRA is a preferred partner of the healthcare and medical industries. They provide a range of certification, audit, and testing solutions focused on ensuring compliance with global standards, facilitating global market access, and increasing profitability. DEKRA’s solutions are tailored to meet the specialized demands of manufacturers of medical devices and component parts.
About Spok
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Alexandria, Virginia, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 100 million messages each month through their Spok® solutions. Spok enables smarter, faster clinical communication.
Spok is a trademark of Spok Holdings, Inc. Spok Mobile and Spok Care Connect are trademarks of Spok, Inc.
Media Inquiries
Jill Smith
+1 (952) 451-1892
[email protected]Posted 2.13.2023 -
Medix Technology Rated Among Top Vendors in the 2023 Best in KLAS Report
(Chicago) February 9, 2023 – Medix Technology, a division of recruiting and staffing leader Medix, which provides expert Epic and IT consulting and staffing solutions, has been rated among top vendors in the 2023 Best in KLAS Report for the third consecutive year. Moreover, the report revealed that in the categories of HIT staffing and Clinical Optimization, every Medix customer would choose to partner with Medix again.
“Uncertainty, strain, burnout – healthcare has been hard-hit over the last couple years. In the spirit of our core purpose of positively impacting lives, Medix’s primary goal has been to be the best partners possible, so these teams can focus on patient care,” said Andrew Limouris, Medix President & CEO.
Reflecting on the honor, Tony Catalano, Vice President of EHR Solutions said, “Medix Technology values our opportunities to support clients, and we are grateful for their trust from implementation to optimization. Our customer rankings are the result of the Medix Technology team’s commitment to providing excellent service and focus on growing our impact.”
Learn more about Medix Technology’s customer ratings at KLASResearch.com.
About KLAS
KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services, and medical equipment to deliver reports, trending data, and statistical overviews. KLAS data is accurate, honest, and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit KLASresearch.com
About Medix Technology
As a part of the Medix family, Medix Technology provides expert Epic and IT consulting and staffing solutions. Headquartered in Chicago and with offices across the U.S., Medix is not your typical staffing company. Driven by our core purpose of positively impacting lives, we are different because we listen when others are selling. Discover the difference at www.medixteam.com/technology.
Posted 2.13.2023 -
Impact Advisors Receives Best in KLAS #1 Overall IT Services Firm Alongside Three Additional Best in KLAS Awards
28 Awards Received Over 16 Consecutive Years
CHICAGO (February 8, 2023) — Impact Advisors, a leading healthcare management consulting firm, has been named Best in KLAS #1 Overall IT Services Firm and #1 Best in KLAS for Security & Privacy Consulting Services, ERP Implementation Leadership, and Financial Improvement Consulting in the “2023 Best in KLAS: Software and Services Report”. The firm has earned 28 KLAS distinctions over the last sixteen years, which is more than double other service providers.
This is the sixth time Impact Advisors has received Best in KLAS Overall IT Services Firm, the third consecutive year the firm has received Best in KLAS Security & Privacy Consulting Services, and the first award for Best in KLAS ERP Implementation Leadership and Best in KLAS Financial Improvement Consulting.
“We are truly honored by the ongoing support of our clients. Receiving Best Overall IT Services Firm alongside three additional Best in KLAS awards validates we have maintained our excellence in the IT realm while also exceeding client expectations with our newer, expanded capabilities,” said Andy Smith, managing partner and co-founder of Impact Advisors. “We’ve been able to achieve these results because our associates are leading experts in the industry who are delivering high-quality services to help our clients take care of their patients and communities.”
The Best in KLAS report recognizes software and services companies that excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Companies are ranked across several categories, including loyalty, operations, relationships, services, and value.
A CIO shared thoughts on working with Impact Advisors in June 2022, “My first call is always to Impact Advisors. Due to the leadership and culture of their company, Impact Advisors exceeds my expectations. I look for a firm I can absolutely trust, so it is huge for me to know that I can trust Impact Advisors. The executive involvement is very appropriate. I can call the firm, and if there is any issue, it will be dealt with very easily. I know that in any workstream, the quality will be high.”
Ranked #1 Best Overall IT Services Firm
The Overall IT Services Firm ranking is reserved for those firms that have a minimum of three separate IT services that are ranked or newly rated in four separate market segments. Impact Advisors received a score of 92.3 for Overall IT Services Firm.
-more-
Ranked #1 for Security & Privacy Consulting Services
The Best in KLAS Security & Privacy Consulting Services designation is awarded to firms who help organizations assess, enhance, and develop security and privacy programs through technical or advisory work, which should result in a more secure and private environment. Services include security risk assessment, HIPAA privacy assessment, virtual/interim CISO, and penetration, vulnerability, network web application, and security testing.
Impact Advisors received a score of 99.5 for Security & Privacy Consulting Services.
Ranked #1 for ERP Implementation Leadership
The Best in KLAS ERP Implementation Leadership designation is reserved for firms that are engaged in overall implementation and provide project managers and/or technical staff for ERP projects. The firm must demonstrate at least two of the three following key competencies: business transformation, application implementation management, and technical expertise. Services usually span the implementation life cycle, including implementation planning, change management, project management, system build/integration and end-user training. Firms are expected to have consultants with both depth and breadth of experience.
Impact Advisors received a score of 96.6 for ERP Implementation Leadership.
Ranked #1 for Financial Improvement Consulting
The Best in KLAS Financial Improvement Consulting is awarded to firms focused on improving the financial performance of a healthcare organization, which could include reducing cost, increasing net revenue, and/or improving efficiency. Engagements often assist with redesigning the revenue cycle of the organization, are very large in scope and investment (i.e., exceed a minimum of $500K), and are over six months in duration.
Impact Advisors received a score of 94.4 for Financial Improvement Consulting.
16 Consecutive Years of KLAS Recognition
“Our mission is to create a positive impact for our clients and these recognitions demonstrate that our team is succeeding in upholding those values,” said Pete Smith, managing partner and co-founder of Impact Advisors. “We strive to create a top-notch culture within the firm and are thrilled to be celebrating 16 years of receiving accolades from KLAS in both new and repeated award categories.”
Over the last 16 years, Impact Advisors has received 28 KLAS Research recognitions including:
- Best Overall IT Services Firm (2012, 2013, 2014, 2015/2016, 2019, 2023)
- Best in KLAS: Security & Privacy Consulting Services (2021, 2022, 2023)
- Best in KLAS: ERP Implementation Leadership (2023)
- Best in KLAS: Financial Improvement Consulting (2023)
- Best in KLAS: HIT Implementation Leadership – Large (2018, 2019, 2020)
- Best in KLAS: IT Advisory Services (2015/2016)
- Best in KLAS: Clinical Implementation – Principal (2011, 2012, 2013, 2014)
- Best in KLAS: Planning and Assessment (2008, 2009, 2010, 2012)
-more-
- Best in KLAS: HIE Consulting (2012)
- Category Leader Award: Clinical Optimization (2017, 2018, 2019)
- Category Leader Award: Revenue Cycle Optimization (2018)
Impact Advisors will attend the Best in KLAS Awards Ceremony on April 17th.
About Impact Advisors
Impact Advisors is a leading healthcare management consulting firm committed to solving the industry’s emerging and evolving challenges. Our high-performing team of clinical, financial, operations and technology experts collaborate to architect quality solutions and deliver measurable value for our clients. We are the most awarded consulting firm in healthcare, with services recognized among Best in KLAS® for 16 consecutive years and a culture designated “Best Place to Work” by Modern Healthcare for 13 years. To learn more about our service quality and innovative culture, visit www.impact-advisors.com.
Posted 2.13.2023 -
Nominations Open for DrFirst’s 2023 Healthiverse Heroes Award
Annual Award Honors Healthcare Providers and Organizations That Use Technology in Innovative Ways so Patients Can Achieve Better Health
ROCKVILLE, Md., Feb. 7, 2023 – Nominations are open for health technology pioneer DrFirst’s 2023 Healthiverse Heroes Award. Now in its third year, the award honors healthcare providers and organizations using technology in innovative ways to improve healthcare.
“Healthiverse Heroes embrace innovation that empowers patients, supports clinicians, and improves efficiency and outcomes,” said G. Cameron Deemer, CEO of DrFirst. “We honor their use of technology to transform healthcare for everyone.”
The award is an extension of DrFirst’s efforts to Unite the Healthiverse, a term the company coined to represent its vision for connecting healthcare stakeholders with the information they need when they need it.
The nominations will be judged by DrFirst’s clinical team, including its chief medical officer and others with backgrounds in medicine, nursing, and pharmacy. Nominations are open to all and are not limited to DrFirst customers.
Awards are available in several categories that represent the Healthiverse, including:
- Hospitals and Health Systems
- Healthcare Practices: Ambulatory, non-acute, behavioral health, dental, and other patient care organizations
- Healthcare Providers: Individual physicians, nurses, pharmacists, dentists, and others
- Technology Partners: EHRs, pharmacy system vendors, health information exchanges, pharmacy benefits managers, and payers
- Pharmacies
DrFirst will announce awardees in April 2023 with a press release, social media, and an awards video. Honorees will also receive a plaque and an award image for their website and social media. Previous winners include Galva Pharmacy, Magnolia Regional Health Center, Nuvance Health, South Shore Health, Speed Script, Dr. Jeffrey Schnipper, UBC, WellSpan Health, and others.
Nominations can be made on the DrFirst website by March 15, 2023.
About DrFirst
Since 2000, DrFirst has pioneered healthcare technology solutions and consulting services that securely connect people at touchpoints of care to improve patient outcomes. We create unconventional solutions that solve care collaboration, medication management, price transparency, and adherence challenges faced in healthcare. We unite the Healthiverse—the interconnected healthcare universe—by providing our clients with real-time access to the information they need, exactly when and how they need it, so patients get the best care possible. DrFirst solutions are used by nearly 325,000 healthcare professionals, including more than 220,000 prescribers, 70,000 pharmacies, 300 EHRs and health information systems, and 1,500 hospitals in the U.S. and Canada. To learn more, visit DrFirst.com and follow @DrFirst.
DrFirst Media Contact
Katlyn Nesvold, Amendola Communications for DrFirst
715-559-0046
Posted 2.9.2023 -
DrFirst Acquires Diagnotes Secure Messaging and Care Coordination Platform
Expands Backline by DrFirst’s Capabilities for Clinical Communications in Health Systems and Beyond
Rockville, MD – Feb. 1, 2023 – Healthcare technology pioneer DrFirst today announced it has acquired select assets of Indianapolis-based Diagnotes. The acquisition will allow Backline by DrFirst to expand its capabilities to break through communication silos in healthcare at each stage of the patient care journey, promote positive patient outcomes, and enhance satisfaction for staff and patients.
Diagnotes provides a suite of team-based, patient-centered collaboration tools built specifically for the healthcare sector. The app increases clinicians’ productivity and the quality of patient care by allowing healthcare providers to communicate with colleagues in their system and affiliates in other systems. The company was listed as a Rising Star by FeaturedCustomers in its Fall 2022 Hospital Communications Software Customer Success Report.
“DrFirst and Diagnotes have similar visions about improving patient outcomes with secure real-time connections among clinicians as well as their patients,” said G. Cameron Deemer, CEO of DrFirst. “This acquisition allows us to add complementary functionality, grow our market share with top-tier customers, and accelerate our speed to market in today’s increasingly complex healthcare environment. Backline is already well appreciated by its users throughout a wide variety of healthcare settings, and we expect this acquisition to make our platform even stronger in a competitive market.”
Diagnotes was launched in 2011 and primarily serves clients in the Midwest and southern regions of the U.S.
“As a customer of Diagnotes, as well as DrFirst for other products, I appreciate how DrFirst will strengthen and enhance our secure, clinical communication with an expanded suite of tools to continue improving collaboration, efficiency, and outcomes,” said Michael Fletcher, M.D., former chief medical officer of Hancock Health and now the health system’s SVP employer & brand strategies. Hancock Health is an independent, community health system that serves east central Indiana and is a member of the Mayo Clinic Care Network.
About DrFirst
Since 2000, DrFirst has pioneered healthcare technology solutions and consulting services that securely connect people at touchpoints of care to improve patient outcomes. We create unconventional solutions that solve care collaboration, medication management, price transparency, and adherence challenges faced in healthcare. We unite the Healthiverse—the interconnected healthcare universe—by providing our clients with real-time access to the information they need, exactly when and how they need it, so patients get the best care possible. DrFirst solutions are used by nearly 325,000 healthcare professionals, including more than 220,000 prescribers, 70,000 pharmacies, 300 EHRs and health information systems, and 1,500 hospitals in the U.S. and Canada. To learn more, visit www.DrFirst.com and follow @DrFirst.
Posted 2.9.2023 -
Pivot Point Consulting Named Best in KLAS: Managed IT Services
Eighth consecutive year as top performer according to KLAS research from client feedback
NASHVILLE, Tenn., February 8, 2023 – Pivot Point Consulting, a Vaco company, is ranked #1 Best in KLAS: Managed IT Services. This is the eighth consecutive year the firm has been named as a top performer by KLAS Research. The 2023 Best in KLAS: Software & Services report ranks healthcare IT software and services vendors across numerous market segments, based on feedback from thousands of clients.
“In such a transformative time for the healthcare industry, this recognition from KLAS and our clients demonstrates how we have delivered value and continue to be an innovative force in the marketplace,” said Co-Founder and Managing Partner of Pivot Point Consulting, Rachel Marano. “We expect to see continuous growth in the Managed Services space as health systems wrestle with strategic priorities and shifts in the labor markets.”
As the global talent landscape continues to shift, significant implications have become apparent for the healthcare industry. Staffing shortages, resource alignment, and balancing a myriad of strategic priorities are just some of the many challenges facing healthcare organizations. Managed Services offer a fresh approach to scaling teams, addressing resource scarcity and controlling hiring costs.
“Now more than ever, health systems are seeking new ways to improve operational efficiencies and maximize revenue,” said Vice President, Managed Services for Pivot Point Consulting, Andy Palmer. “Our client partnerships focus on building foundational support to allow them to focus on larger initiatives and overcome the barriers to achieving those goals.”
Additional thoughts on how the shifting talent landscape is affecting health systems are available on Pivot Point Consulting’s latest blog post.
About Pivot Point Consulting
Pivot Point Consulting enables healthcare organizations to realize the most value from their technology and resources through Managed Services, Data & Analytics, EHR, ERP, Advisory, Virtual Care and Cybersecurity services. Its award-winning industry experts deliver Consulting, Managed Services and Talent Solutions to providers, payers, life sciences and technology organizations. The firm is currently ranked #1 Best in KLAS: Managed IT Services and has been repeatedly recognized as a top performer by KLAS in multiple categories, including #2 Best in KLAS: Partial IT Outsourcing (renamed Managed IT Services in 2023) and Best in KLAS: Overall IT Services Firm in 2022 and #1 Best in KLAS: Overall IT Services Firm in 2020. For more information, visit pivotpointconsulting.com.###
Media Contact:
James Taylor
404.512.4204
Posted 2.8.2023