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For Canadian Pharmacies, AI Conquers a Mountain of Faxed Prescriptions
Applied Robotics’ WinRx Pharmacy System Platform Integrates DrFirst’s SmartPharmacy
LANGLEY, British Columbia, and VANCOUVER, British Columbia, (May 25, 2023) – A ground-breaking partnership between DrFirst Healthcare Innovations and Applied Robotics Inc. will greatly improve patient safety and the efficiency with which pharmacies in Canada process faxed prescriptions. Based in British Columbia, Applied Robotics’ WinRx Pharmacy System platform is used by several hundred pharmacies in Canada.
The WinRx platform now integrates DrFirst’s comprehensive SmartPharmacy solution – a first in Canada. This will transform the Canadian pharmacy industry by saving valuable time for resource-strapped pharmacies and reducing human errors in data entry, as e-prescribing is in its early-adoption phase in the country. SmartPharmacy uses clinical-grade artificial intelligence that reads the computer-generated prescriptions faxed to pharmacies, interprets the free-text information on the fax image, and transforms it into codified data that automatically loads into the pharmacy software to streamline data entry.
Today, most pharmacy staff in Canada struggle daily when customers ask if their medication is ready. Answering customers’ questions requires navigating a computer screen filled with tiny images of digital faxes that are difficult to discern, sorted by the sender’s phone number, and do not display patient names or other identifying information. When processing these prescriptions, efficiency is further impacted because each fax typically presents information in a different order and uses various fonts and type sizes. Pharmacy staff must manually transcribe each faxed or paper prescription into their pharmacy management system (PMS), a multi-step process that can take several minutes and may be repeated hundreds of times each day.
“This partnership is a game changer for healthcare in Canada,” said Dennis Brox, president of Applied Robotics. “SmartPharmacy quickly filters out faxes that aren’t prescriptions in a pharmacy’s prescription queue and includes only images and related text that are actual prescriptions. So instead of scrolling through a lengthy list of faxes that display only the phone numbers they were sent from, our pharmacists can see a list of clickable patient names that link to their prescriptions. That dramatically cuts down on clicks and keystrokes and accelerates what has been a predominantly manual process for our pharmacists.”
SmartPharmacy reduces clicks, keystrokes, and time by automatically entering all the information from the faxed prescription into the PMS, including the patient, prescriber, medication, instructions, and quantity, for pharmacy staff to verify before filling the prescription.
“This technology has the potential to greatly improve the productivity of pharmacies everywhere, and we are excited to be among the first to use it in Canada,” said Curt Fowkes, B.Sc. Pharm, ACPR, co-owner of Phoenix Pharmacy in British Columbia, which began using SmartPharmacy in April 2023.
There are nearly 11,000 licensed pharmacies in Canada, dispensing roughly 750 million prescriptions a year, according to the Canadian Pharmacists Association.
“The role of Canadian pharmacists has expanded dramatically in recent years to include medication reviews, chronic disease management, immunization services, prescribing for common ailments, prescription renewals, and wellness programs,” said G. Cameron Deemer, CEO of DrFirst. “Without better tools to manage prescriptions, they run the risk of being overwhelmed and burnt out. SmartPharmacy is helping Canadian pharmacists save time, increase efficiency, and better serve patients.”
Applied Robotics won Silver in DrFirst’s 2023 Healthiverse Heroes Award for its innovative use of technology to improve care and outcomes. In 2022, SmartPharmacy won a prestigious bronze Edison Award for excellence in new product innovation.
About Applied Robotics
Based in British Columbia, Applied Robotics’ WinRx Pharmacy System platform is used by several hundred pharmacies in Canada. Learn more at arirx.ca.
About DrFirst
Since 2000, healthcare IT pioneer DrFirst has empowered providers and patients to achieve better health through intelligent medication management. We improve healthcare efficiency and effectiveness by enhancing e-prescribing workflows, improving medication history, optimizing clinical data usability, and helping patients start and stay on therapy. In the last few years, DrFirst has won over 25 awards for excellence and innovation, including winning Gold in the prestigious Edison Awards in 2023, recognizing our game-changing use of clinical-grade AI to streamline time-consuming healthcare workflows and prevent medication errors. Our solutions are used by more than 260,000 prescribers, 71,000 pharmacies, 300 EHRs and health information systems, and 2,000 hospitals in the U.S. and Canada. To learn more, visit DrFirst.ca or DrFirst.com and follow @DrFirst.
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Media Contact
Katlyn Nesvold, Amendola Communications for DrFirst
715-559-0046
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Posted 5.30.2023 -
FDB Celebrates Being Named IndyStar Top Workplace for 7th Consecutive Year
Employees credit a shared vision for a healthier world & opportunities to innovate medication decision support.
SOUTH SAN FRANCISCO, May 16, 2023 – FDB (First Databank, Inc.), the leading provider of drug knowledge that helps healthcare professionals make precise decisions, announced today it has been recognized as a Top Workplace for 2023 in central Indiana by The Indianapolis Star Top Workplaces awards program. This is the seventh consecutive year the company has been recognized with the award.
FDB is one of just 123 companies and organizations of all sizes across a 23-county region in central Indiana selected by The Indianapolis Star as Top Workplaces for 2023. While headquartered in South San Francisco, Calif., FDB also has offices in Indianapolis, Ind., in addition to Durham, N.C., the United Kingdom, the United Arab Emirates, and India.
The Indianapolis Star Top Workplaces list is based solely on employee feedback gathered through a third-party survey. FDB employees rated the company highly on 15 employee engagement culture drivers, including alignment, execution, and connection. FDB employees credited the opportunity to help improve patient care and safety by delivering the next generation of medication decision support to healthcare organizations as a primary benefit of working with FDB.
“We are honored to receive this recognition once again as it reflects the dedication of our employees to our shared vision for a healthier world through the power of medical knowledge,” said FDB president Bob Katter. “Our employees are driven to innovate and improve medication safety and the clinician experience, and it is their hard work and commitment that make FDB a great place to work.”
The FDB team, which includes highly credentialed clinicians and knowledge specialists, is working together to advance medication decision support to better equip clinicians with the data they need to help ensure medication safety and better outcomes for patients.
FDB solutions are helping hospitals and health systems optimize medication decision support to amplify medication safety alerts that are more relevant to the patient at hand while decreasing overall alert volume through a patient-centric approach. FDB’s PatientFirst™ approach lessens the burden of over-alerting that clinicians face and improves medication decision-making.
This year, FDB also extended the benefits of its PatientFirst approach to retail pharmacies with the launch of a new cloud-based solution that introduces a smarter holistic approach to clinical guidance for medication safety risks. FDB Navigo™ reduces the number of medication safety alerts pharmacists must respond to by delivering consolidated, patient-centered, and risk-based notifications at the right time in the pharmacist’s workflow. This gives pharmacists back more time to spend caring for their patients.
FDB employees also marked the 1st anniversary of FDB Vela™, a new cloud-native electronic prescribing network that enables the seamless flow of critical medication prescription information, benefits verification, and clinical decision support between prescribers, payers, pharmacies, and hubs. Among other advancements, FDB Vela eliminates paper-based processes and lengthy delays associated with specialty drug fulfillment. This reduces frustration for all involved while improving prescriber efficiency and increasing patient adherence to their medication schedules.
FDB, a Hearst Health company, has earned the loyalty of its workforce during its more than 45-year history through its commitment to quality, innovation, and customer service, and to its core values of integrity, respect, responsibility, teamwork, and creativity.
Learn more about careers with FDB here.
About FDB
FDB (First Databank) creates and delivers the world’s most powerful drug knowledge that ignites, inspires, and illuminates critical medication decisions. We collaborate with our partners to help improve patient safety, operational efficiency, and health outcomes. Our drug databases drive healthcare information systems that serve the majority of hospitals, physician practices, pharmacies, payers, and all other areas of healthcare and are used by millions of clinicians, business associates, and patients every day. Please visit us at https://www.fdbhealth.com/, or follow us on Twitter, LinkedIn, and YouTube.About Hearst Health
The mission of Hearst Health is to help guide the most important care moments by delivering vital information into the hands of everyone who touches a person’s health journey. Care guidance from Hearst Health reaches the majority of people in the U.S. The Hearst Health network includes FDB (First Databank), Zynx Health, MCG, Homecare Homebase, and MHK. Hearst also holds a minority interest in the precision medicine and oncology analytics company M2Gen. Follow Hearst Health on Twitter @HearstHealth or LinkedIn @Hearst-Health.Contact:
Tara Stultz
Amendola Communications for FDB
M: 440-225-9595
[email protected]Posted 5.30.2023 -
Mobile Heartbeat® and Akkadian Labs Announce Technology Partnership
Streamlining the provisioning of communications and collaboration solutions for the healthcare industry
WALTHAM, Mass.–(April 17, 2023)–Mobile Heartbeat, the leading clinical communication and collaboration company, is pleased to announce a new partnership with Akkadian Labs, developer of the leading unified communications (UC) provisioning automation solution for enterprises and MSPs. Our flagship product, MH-CURE® now integrates with Akkadian Provisioning Manager allowing zero-touch provisioning for users.
MH-CURE users are automatically provisioned with the API Triggers feature, streamlining UC workflows. For example, after on-boarding a new user into the Cisco Collaboration UC platform, Provisioning Manager can be configured to add a MH-CURE account for the new employee – saving time, reducing costs, and assuring consistency.
This technology partnership between Akkadian Labs and Mobile Heartbeat enables the healthcare enterprise to seamlessly manage MACD’s for a variety of communications and collaboration solutions, allowing the UC administrator to focus on more strategic projects rather than repetitive, manual tasks. “We are all about saving time and reducing friction. By integrating Mobile Heartbeat’s MH-CURE with Akkadian Provisioning Manager we’re allowing IT teams, project managers, and administrators to efficiently manage user access to key collaboration solutions across the healthcare enterprise” said Mobile Heartbeat Chief Operating Officer, Mike Detjen. “Interoperability across the ecosystem, which ultimately helps care teams access the tools necessary to delivery patient care is our goal”.
The Akkadian Provisioning Manager integration with MH-CURE is currently deployed at one of the largest healthcare networks in the American Southwest.
“We are excited to be working with Mobile Heartbeat. With 50% of the top hospitals in the U.S. already using Akkadian Provisioning Manager, we envision numerous joint customers benefiting from this technology partnership,” said Tom Bamert, Chief Product Officer at Akkadian Labs.
About Mobile Heartbeat
Mobile Heartbeat® is a leading clinical communication and collaboration company with the goal of driving collaborative care and positive patient outcomes throughout the healthcare enterprise. Using a single, highly integrated clinical communication platform, MH-CURE® securely engages colleagues across every department. Our solution quickly finds the right person at the right time with the right information on the right patient to collaborate on the right care resulting in accelerated decision-making, improved care delivery, and faster patient throughput. Hundreds of thousands of nurses, physicians, and allied health workers at the largest, most complex healthcare systems in the United States rely on Mobile Heartbeat to power their communications.
To learn more about Mobile Heartbeat, visit the website or schedule a demo to see the value MH-CURE can bring to your health system.
About Akkadian Labs
Akkadian Labs helps enterprises streamline user provisioning for unified communications. Our automated UC provisioning software helps turn manual, error-prone provisioning tasks into streamlined, repeatable steps that anyone can perform. Businesses and MSPs trust Akkadian Labs to make their UC platforms more efficient, cost-effective, and easier to manage.
To learn more about Akkadian Labs, visit the website or schedule a emonstration today to see Akkadian Provisioning Manager in action.
Contacts
MEDIA: Kelly Challenger
(781) 238-0000
[email protected]Posted 5.30.2023 -
symplr Spearheads Sweeping Pledge to Advance Healthcare Operations
Following the inaugural healthcare operations summit co-hosted with KLAS Research, symplr galvanizes healthcare leaders to improve healthcare operations and patient care
HOUSTON – MAY 23, 2023 – symplr®, the leader in enterprise healthcare operations software, announced the “Pledge to Advance Healthcare Operations,” a shared commitment among health system and industry leaders to improve healthcare operations with meaningful, actionable steps to increase efficiency, and reduce the administrative and operational burden for healthcare workers.
The pledge details five key tenets identified during the 2023 Healthcare Operations Summit by leaders of major health companies and hospital systems that will improve healthcare operations and patient care:
- Empower Decisions: Unify and standardize healthcare operations tools, reporting, and analytics for decision-making — ensuring we are getting near real-time, valuable insights from data
2. Prioritize User Experience: Champion user-oriented technology that supports and strengthens an exhausted healthcare workforce
3. Advocate for Better Data: Unite around one dynamic and reliable source of truth for provider data as well as other related healthcare operational data
4. Expand Access, Build Loyalty: Exceed the expectations of today’s transient healthcare consumer with patient access and loyalty ecosystems that rival those found in other industries
5. Facilitate the Advancement of Care: Embrace proven innovation and automation to streamline care and operational efficiency, raising expectations for how our industry delivers care
“When healthcare operations are not optimized, there is a greater risk of medical errors and associated patient morbidity and mortality,” said Linda Knodel, former chief nurse executive and senior vice president of patient care services at Kaiser Permanente and Mercy Health System. “By improving the use of healthcare operations software, we can increase the effectiveness of the workforce, ultimately leading to better patient outcomes.”
By signing the pledge, healthcare leaders are committing to work across the industry with clinicians, technology partners, and colleagues to advance healthcare operations and enable frontline healthcare workers to spend more time delivering exceptional patient care.
“Aligning ourselves as an industry is a critical step in improving patient care,” said BJ Schaknowski, CEO of symplr. “Through this pledge and our work with leading healthcare organizations, we aim to standardize healthcare operations and accelerate the value in automation and innovation to bolster our healthcare workforce. We are proud to lead the charge.”
Signees include the following industry leaders and innovators, among others:
- Linda J. Knodel MHA, MSN, FACHE, FAAN, Healthcare and Nurse Executive, Former Chief Nurse Executive and SVP, Patient Care Services at Kaiser Permanente and Mercy Health
- Adam Gale, Chief Executive Officer, KLAS Research
- Deb Zimmermann, DNP, RN, NEA-BC, FAAN, CEO, The DAISY Foundation
- Ann De Los Santos, VP, Physician Relations and Strategic Growth, Ascension Texas
- Ray Gensinger, MD, Chief Medical Officer, Tegria
- Tim Getsay, Executive Vice President, Integration and Performance, Gillette Children’s Specialty Hospital
- Justin Glasgow, MD, PhD, SFHM, former Associate Chief Quality Officer
- Taylor Hamilton, Chief Consumer Officer, Ballad Health
- Susan Grant, DNP, RN, FAAN, Executive Vice President, Chief Experience Officer, Chief Nurse Executive, Wellstar Health System
- Phillip Hampton, Chief Supply Chain Officer, Presbyterian Healthcare Services
- Ajith Kumar, Vice President, Digital Transformation, Prime Healthcare
- Jamie Silkey, PA-C, MPAS, Associate Chief Medical Informatics Officer, Froedtert & the Medical College of Wisconsin
- Dee Donatelli, RN, BSN, MBA, Senior Director, Spend Management, symplr
- Karlene Kerfoot, PhD, RN, FAAN, Chief Nursing Officer, symplr
- Angel Mena, MD, PhD, Chief Medical officer, symplr
- Ali Morin, MSN, RN-BC, vice president of nursing informatics, symplr
Learn more about steps to advancing healthcare operations and sign the pledge here.
About symplr
symplr is the leader in enterprise healthcare operations software and services. For more than 30 years and with deployments in 9 of 10 U.S. hospitals, symplr has been committed to improving healthcare operations through its cloud-based solutions, driving better operations for better outcomes. Our provider data management, workforce management, and healthcare governance, risk management, and compliance (GRC) solutions improve the efficiency and efficacy of healthcare operations, enabling caregivers to quickly handle administrative tasks so they have more time to do what they do best: provide high-quality patient care. Learn how at symplr.Posted 5.25.2023 - Empower Decisions: Unify and standardize healthcare operations tools, reporting, and analytics for decision-making — ensuring we are getting near real-time, valuable insights from data
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CHIME Welcomes Nicole Kerkenbush as the New Vice President of Education
Ann Arbor, MI, May 24, 2023 – Today, the College of Healthcare Information Management Executives (CHIME) celebrates Nicole Kerkenbush, MN, MHA, BSN, RN, CHCIO, CDH-E, joining the organization as the new Vice President of Education.
Nicole most recently served as the Chief Nursing and Performance Officer for Monument Health (formerly Regional Health) in Rapid City, South Dakota. During her time in this position, she was responsible for Nursing, Operational Performance Management, Patient Centered Design, and Enterprise Intelligence. She initially joined Regional Health as their first Vice President of Data Analytics.
“With her vast experience at the forefront of digital health education, patient care and innovation, Nicole will be an excellent addition to the CHIME team to help lead the next phase of our efforts to transform health and care through the utilization of knowledge, technology, and lifelong learning,” said Keith Fraidenburg, CHIME Chief Operating and Innovation Officer.
With over 30+ years of experience, Nicole’s nursing background enables her to seamlessly navigate the languages of both healthcare and technology. She has consistently bridged these disciplines, successfully marrying them together throughout her career. Prior to joining Monument Health, Nicole served 24 years in the United States Army Nurse Corps where she focused on supporting quality healthcare with information and technology, serving as Chief Information Officer, Chief Medical Information Officer, and Military Functional Deputy Program Executive Officer. She also served as the Nursing Informatics Consultant to the Army Surgeon General for four years before retiring at the rank of Colonel.
“CHIME is a part of my family. This next chapter will be all about helping to support our next generation of digital health leaders—while also creating new ways to support long-time CHIME members,” said Nicole. “The healthcare landscape is incredibly complex and challenging today and we need knowledgeable, innovative, and empathetic digital health leaders across the United States as well as internationally. The post-COVID pandemic era in healthcare has exacerbated many challenges we have faced for decades and brought on new challenges we would have never predicted. I truly believe the solutions can be found by coupling the right technology with the right workflows to create an environment where patient care can move to the next level.”
Nicole’s unique blend of clinical and military experience has allowed her to effectively serve in multiple capacities within the dynamic healthcare landscape. She has been a keynote speaker at major industry events, including ViVE 2023, and often shares about how taking career risks helped shape the leader she is today. “I want to lead CHIME Education to continue to provide the same high-quality training I received almost 15 years ago when I attended CHIME CIO Boot Camp,” said Kerkenbush. “Throughout my career I have been fascinated to witness the connection between technology and clinical delivery grow stronger. I look forward to working with the entire CHIME digital ecosystem of health leaders to continue to transform health and care.”
Some of the most endearing qualities exhibited by this trailblazer are her compassion, empathy, drive for excellence, and consistent focus on cultivating lasting relationships. “We are beyond thrilled to welcome Nicole to CHIME,” said CHIME President and CEO, Russ Branzell. “Nicole stands out for her passion of and belief in the power of continued learning to drive innovation and transform lives. Through her deep expertise in analytics, data governance, and patient experience, Nicole will be instrumental in advancing quality learning and professional development for healthcare digital health professionals to drive improvements in patient care across our industry.”
About CHIME
The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs) and other senior healthcare IT leaders. With more than 5,000 members in 56 countries plus two U.S. territories and over 150 healthcare IT business partners and professional services firms, CHIME and its three associations provide a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate, exchange best practices, address professional development needs and advocate the effective use of information management to improve the health and care in the communities they serve. For more information, please visit chimecentral.org.###
Contact
Calli Dretke
Vice President & Chief Digital and Marketing Officer
CHIME
734.412.6255
[email protected]Posted 5.24.2023 -
DrFirst Announces 2023 Healthiverse Heroes Award Winners
Annual Award Honors Healthcare Providers and Organizations That Use Technology in Innovative Ways so Patients Can Achieve Better Health
ROCKVILLE, Md., May 9, 2023 – Health technology pioneer DrFirst today announced the winners of its 2023 Healthiverse Heroes Award program. Now in its third year, the award honors healthcare providers and organizations for their innovative use of technology to improve healthcare.
“Healthiverse Heroes make the best use of innovation to transform patient care and improve efficiency and outcomes,” said G. Cameron Deemer, CEO of DrFirst. “We celebrate their commitment to achieving better health for everyone.”
The award is an extension of DrFirst’s efforts to Unite the Healthiverse, a term the company coined to represent its vision for connecting healthcare stakeholders with the information they need when they need it.
Winners were selected based on multiple criteria, including innovative use of technology and level of impact. Nominees were judged by DrFirst’s clinical team, led by its chief medical officer and other experts with backgrounds in medicine and pharmacy. The award program is open to all and not limited to DrFirst customers.
2023 Healthiverse Heroes Award Winners
GOLD
Healthcare Practices (tie):
- Emergency Care Specialists, Grand Rapids, Michigan
- Rocky Mountain PACE, Colorado Springs, Colorado
Healthcare Providers (tie):
- Joe Farr, MBA, B.S.N., R.N., King’s Daughters Medical Center, Brookhaven, Missouri
- Sandeep Vijan, M.D., Spanish Peaks Regional Health Center, Walsenburg, Colorado
Hospitals and Health Systems – Under 500 Beds: Barton Health Pharmacy, South Lake Tahoe, California
Hospitals and Health Systems – Over 500 Beds (tie):
- Nuvance Health, Danbury, Connecticut
- UCSF Health, San Francisco, California
Pharmacy Technology Partners – Canada: Avee, Vancouver, BC, Canada
Pharmacy Technology Partners – U.S.: Transaction Data Systems (TDS), Orlando, Florida
Technology Partners: Sitka, San Francisco, California
SILVER
Healthcare Practices: One to One Health, Chattanooga, Tennessee
Healthcare Providers: Mark Schultzel, M.D., United Medical Doctors, La Jolla, California
Hospitals and Health Systems – Under 500 Beds: University of MD Upper Chesapeake Health, Bel Air, Maryland
Hospitals and Health Systems – Over 500 Beds: Baptist Health, Jacksonville, Florida
Pharmacy Technology Partners – Canada: Applied Robotics, Langley, BC, Canada
Pharmacy Technology Partners – U.S.: Scriptly, Schaumburg, Illinois
Technology Partners: Enable Healthcare, East Hanover, New Jersey
BRONZE
Healthcare Practices: University Hospital EMS, Newark, New Jersey
Healthcare Providers: Natasha J. Jones, R.N., Houston Healthcare, Warner Robins, Georgia
Hospitals and Health Systems – Under 500 Beds: Washington Regional Medical System, Fayetteville, Arkansas
Hospitals and Health Systems – Over 500 Beds: Jackson Health System, Miami, Florida
Technology Partners: wellconnected, Buffalo, New York
HONORABLE MENTION
Healthcare Practices: Child & Family Support Services, Phoenix, Arizona
Healthcare Providers: Shalini Varma, M.D., Kenosha, Wisconsin
Hospitals and Health Systems – Under 500 Beds: North Platte Valley Medical Center, Saratoga, Wyoming
Technology Partners: Axxess, Dallas, Texas
More information about the honorees and their exceptional achievements can be found on the DrFirst 2023 Healthiverse Heroes Award webpage.
About DrFirst
Since 2000, healthcare IT pioneer DrFirst has empowered providers and patients to achieve better health through intelligent medication management. We improve healthcare efficiency and effectiveness by enhancing e-prescribing workflows, improving medication history, optimizing clinical data usability, and helping patients start and stay on therapy. In the last few years, DrFirst has won over 25 awards for excellence and innovation, including winning Gold in the prestigious Edison Awards in 2023, recognizing our game-changing use of clinical-grade AI to streamline time-consuming healthcare workflows and prevent medication errors. Our solutions are used by more than 260,000 prescribers, 71,000 pharmacies, 300 EHRs and health information systems, and 2,000 hospitals in the U.S. and Canada. To learn more, visit DrFirst.com and follow @DrFirst.###
DrFirst Media Contact
Katlyn Nesvold, Amendola Communications for DrFirst
715-559-0046
Posted 5.12.2023 -
Global Interoperability Leader Lyniate Rebrands as Rhapsody
Company Reaffirms Commitment to Corepoint Technology and Customers
Boston, MA – April 3, 2023 – Lyniate, a global leader in healthcare data interoperability, has rebranded as Rhapsody®. The company, founded as Rhapsody in 2018, changed its name to Lyniate in 2019 following its merger with Corepoint Health. After four years, the company has elected to return to the Rhapsody name to leverage the brand’s global recognition, trademark protection, and distribution channels.
As part of the decision, leadership has reaffirmed its deep commitment to both the Corepoint and Rhapsody integration engine technology teams and customer bases, and to all of the technologies and customers that have come into the organization through merger activity, including CareCom, NextGate, and Datica’s integration business. Going forward, the company will use the Rhapsody brand for its suite of interoperability solutions and will maintain the Corepoint brand for the Corepoint Integration Engine component of the suite.
“We aim to pragmatically address every data-sharing challenge that hampers improved outcomes,” said Michelle Blackmer, chief market officer at Rhapsody. “We believe that uniting the products under a common brand umbrella better represents how customers use the solutions. Rhapsody health solutions work together to deliver faster time to value at a lower total cost of ownership. At the time of the Corepoint merger, launching a new brand was the best way to demonstrate our commitment to both platforms, which we see as complementary components of a comprehensive interoperability suite. After nearly four years, that commitment to Corepoint technology and customers is well established, so returning to the Rhapsody name, with its established recognition and infrastructure, is a practical choice.”
The Rhapsody name is known around the world as a pioneer and leader in healthcare interoperability. Today, the company remains at the forefront of the field, driving efforts to solve the interoperability challenges that are top-of-mind for healthcare stakeholders. The company’s Rhapsody® and Corepoint® solutions secured the top spots in the Integration Engine category for the 14th consecutive year in the 2023 Best in KLAS®: Software & Services report, cementing their unprecedented leadership in that category.
“We have made a series of strategic mergers and acquisitions over the last four years that have allowed us to offer the most comprehensive and effective interoperability suite in healthcare,” said Erkan Akyuz, chief executive officer at Rhapsody. “We remain committed to each of these solutions and their customers. The decision to revert to the Rhapsody brand is not meant to express any different level of commitment to one brand over another. It is simply the most efficient way to achieve our goals.”
The Rhapsody Interoperability Suite includes top-ranked HL7 and API integration capabilities; Rhapsody Identity, a proven, best-of-breed Enterprise Master Person Index (EMPI) and provider registry; and Rhapsody Semantic, a combined terminology solution, authoring tool, and FHIR terminology service. This comprehensive, market-leading portfolio maintains an over 99% customer retention rate and top-tier NPS score for helping healthcare delivery organizations, health networks, payers, and public health power more meaningful data exchange.
To set up a meeting with a Rhapsody executive at the upcoming HIMSS conference taking place in Chicago April 17-21, visit Booth 7110 or contact us.
About Rhapsody:
Rhapsody partners with healthcare organizations around the globe delivering its adaptable Interoperability Suite to reliably connect, classify, and clean data. Rhapsody health solutions power the applications and workflows that improve clinical, operational, and financial outcomes today while helping teams respond to and prepare for changes on the horizon. Rhapsody is committed to empowering people throughout the healthcare ecosystem, from specialty clinics to large care networks, from public health to health technology, and everything in between.Posted 5.12.2023 -
Community Health Access Network Selects athenahealth as Platform of Choice to Help Meet Critical Health Needs of Underserved Communities
WATERTOWN, Mass., May 11, 2023 – athenahealth, Inc., a leading provider of network-enabled software and services for medical groups and health systems nationwide, today announced that Community Health Access Network (CHAN) – a Health Center Controlled Network located in Newmarket, New Hampshire – is implementing athenaOne in seven Federally Qualified Health Centers (FQHCs) to help strengthen care delivery and improve health outcomes for their patients.
CHAN delivers technology, training, and technical assistance to support approximately 250 providers who deliver care to communities in New Hampshire, Texas, and Vermont. After an extensive evaluation process, CHAN turned to athenahealth for critical functionality that the FQHCs need to better engage patients, streamline operations, and enable data-driven decision making.
“Our ultimate goal is to bolster seamless, high-quality care delivery to those in need, especially those that benefit from care coordination for managing chronic conditions and addressing social determinants of health,” said Gary Noseworthy, executive director, CHAN. “Working with athenahealth will give our members and staff the tools they need to inform business strategy and continue their long-standing commitment to providing meaningful integrated and evidence-based care.”
CHAN’s FQHC members sought the ability to collaborate electronically on patient care with other providers within the patient chart and to help patients access care through modern engagement tools, such as an online portal or mobile app. They also needed stronger data analytics tools for better visibility into clinical, financial, and operational metrics to aid in reporting and help improve results.
With athenaOne, CHAN’s members will have access to an integrated electronic health record (EHR), medical billing, and patient engagement solution to improve patient and provider experiences, deliver high-quality care, and maximize clinical, financial, and operational performance. Through the solution, clinicians can easily document and coordinate care across providers, simplifying workflows, improving accuracy, and enabling better focus on the patient during appointments. Further, athenahealth’s extensive reporting and network-based insights will enable the health centers to more clearly identify inefficiencies, close care gaps, and secure timely grant funding.
According to Kris McCracken, chief executive officer of Amoskeag Health and CHAN’s founding member and board chairman: “Our decision to move forward with athenahealth was driven by the value the company can deliver to help us streamline staff and clinician workflows and coordinate care for our community. With athenaOne, we will have key functionality to access information and facilitate communication between patients and providers, and better coordinate care across our community.”
“We’re proud to partner with CHAN to support the unique needs of the communities its members serve,” said Bob Segert, chairman and chief executive officer of athenahealth. “With increased access to more sophisticated information at an individual and population level, CHAN will be able to make data-driven decisions quickly and easily in support of its mission to deliver high-quality care to underserved communities. We’re thrilled to help the team transform its capabilities as the organization continues to grow.”
For more information on how athenahealth serves the unique needs of FQHCs, please visit: https://www.athenahealth.com/who-we-serve/fqhc.
About CHAN
Community Health Access Network (CHAN) was established in 1995, when five community healthcare centers began collaborating to provide primary care services to uninsured, underinsured, and Medicaid populations. As a Health Center Controlled Network (HCCN), CHAN administers several grants from Federal, State of New Hampshire, and private foundation sources. Since inception, CHAN has methodically built an infrastructure that affords innovative opportunities. CHAN was awarded the 2008 HIMSS Davies Community Health Award for achieving powerful results using healthcare IT. For more information, please visit www.chan-nh.org.
About athenahealth, Inc.
athenahealth creates innovative healthcare technology that connects clinicians, patients, payers, and partners in differentiated ways. Our electronic health record, revenue cycle management, and patient engagement solutions allow anytime, anywhere access, driving better financial outcomes for our customers and enabling our provider customers to deliver better quality care. In everything we do, we’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. For more information, please visit www.athenahealth.com.
Contact:
Jean Borgman
[email protected]Posted 5.12.2023 -
AEHADA Launch Is Exciting Stuff
AEHADA’s launch exceeded our expectations, generating some of the highest member and non-member engagement the organization has experienced!
What is everyone so excited about?
Social is abuzz (and even the press is eager to get to the printer!) with the news of AEHADA’s expanded direction of incorporating data and analytics experts into its membership profile.
AEHADA is experiencing an influx of interest from potential members, as demonstrated by a noticeable follower growth on LinkedIn and other engagement metrics. We can’t wait for data and analytics leaders to join our mission of advancing health and care!
AEHADA has another exciting announcement: the reveal of the inspiration behind the new logo and how it represents our history and vision for the future. In the meantime, please watch this video to get a sneak peek of the exciting things to come with AEHADA!
Posted 5.10.2023 -
Impact Advisors Named to Inc.’s 2023 Best Workplaces for Third Consecutive Year
Media Contact:
Audrey Moon
Chartwell Agency
815-282-9976
Firm also recognized in the “Enduring Impact: 15+ Years in Business” and “Robust and Powerful: $50MM+ in Gross Revenue” special categories
CHICAGO (May 9, 2023) — Impact Advisors, a leading healthcare management consulting f irm, has been named one of Inc. magazine’s Best Workplaces for 2023. This is the third straight year for Impact Advisors to be recognized on the Best Workplaces list. The f irm also was recognized in the “Enduring Impact: 15+ Years in Business” special category for the second consecutive year, and the “Robust and Powerful: $50MM+ in Gross Revenue” special category.
The 2023 Best Workplaces list is the result of a comprehensive measurement of American companies that have excelled in creating exceptional workplaces and company culture, whether operating in a physical or virtual facility and will appear in the May/June 2023 issue of Inc. magazine.
“We are grateful to receive Inc. magazine’s Best Workplace Award. This achievement reflects the unique culture we’ve sustained over the last 16 years. We’ve created a f irm where the best and brightest choose to do their work on behalf of our clients,” said Andy Smith, managing partner and co-founder, Impact
Advisors. “With our expanded talent and services, we’ve added new capabilities that have placed us in the $50MM+ gross revenue category, achieving double-digital growth over the past several years.”
After collecting data f rom thousands of submissions, Inc. selected 591 honorees this year. Each nominated company took part in an employee survey, conducted by Quantum Workplace, which included topics such as management effectiveness, perks, fostering employee growth, and overall company culture. The organizations’ benefits also were audited to determine overall score and ranking.
“Being named to Inc.’s Best Workplaces is a testament to our commitment to maintaining and enhancing culture each and every day,” said Michael Nutter, vice president and Happyologist at Impact Advisors. “We’ve hired a record number of new colleagues who, alongside our long-term team members, are continuing our focus on improving healthcare for our clients and their communities.”
The firm adds this honor to a growing list of industry and workplace awards that include Best in KLAS for 16 consecutive years, Forbes’ Best Management Consulting Firms, and Modern Healthcare’s Best Places to Work in Healthcare.
For more information about Impact Advisors, visit impact-advisors.com.
About Impact Advisors
Impact Advisors is a leading healthcare management consulting f irm committed to solving the industry’s emerging and evolving challenges. Our high-performing team of clinical, financial, operations and technology experts collaborate to architect quality solutions and deliver measurable value for our clients. We are the most awarded consulting f irm in healthcare, with services recognized among Best in KLAS® for 16 consecutive years and a culture designated “Best Place to Work” by Modern Healthcare for 13 years. To learn more about our service quality and innovative culture, visit www.impact-advisors.com.
Posted 5.10.2023 -
AEHADA Unveils New Brand Identity Reflecting A Commitment to Data-Driven Healthcare
Ann Arbor, MI, May 9, 2023 – Following the recent announcement regarding its name change, The Association for Executives in Healthcare Applications, Data & Analytics (AEHADA), unveils the significance behind this rebranding effort. “AEHADA has demonstrated its increased focus on using data and analytics to unlock meaningful insights within healthcare applications to improve clinical decision-making, supporting better patient care,” said David Finn, Vice President of AEHADA.
Initial elements of AEHADA’s brand evolution include the following:
AEHADA’s new branding was carefully selected in collaboration with the AEHADA Board to represent the organization’s expanded concentrations. The final brand selection includes a stylized “A” that represents the delta symbol, highlighting the Association’s role as an agent of change. With AEHADA’s expanded focus on data and analytics, this symbol effectively captures AEHADA’s changing direction and commitment to a data-driven approach to health and care. The three sides of the triangle also signify AEHADA’s equal commitment to applications, data, and analytics.
Symbolic Imagery: Inside of the delta symbol in AEHADA’s new logo, the Board selected a stylized version of stacked discs commonly used to represent data. The organization and the Board are proud of the new visual identity of AEHADA and feel confident that it precisely depicts the important shift in the enhanced focus of AEHADA, as well as its devotion to collaboration amongst applications leaders and data and analytics leaders.
New Brand Colors: The multitude of fresh colors speaks to the diversity and richness in applications, data, and analytics. The new gradient blue tones represent movement upwards and downwards, an expression of growth and accessibility across all platforms. In addition, the dark and light blue colors are frequently used to represent technology and coordinate well with the parent organization, CHIME’s, colors.
Board Support of New Industry Purpose
“Because AEHADA is now welcoming data and analytics leaders into the fold, the former branding focused solely on applications would no longer work to represent the entire AEHADA membership,” said Stacey Johnston, MD, AEHADA Board Member, VP & Chief Applications Officer, Baptist Health. “This new branding encompasses a wider range of members, collaborations, and possibilities to also show AEHADA’s emphasis on being a driver of change. The Board is excited about the expanded direction and branding of AEHADA. We can’t wait to see applications leaders working together with data and analytics leaders for the betterment of healthcare for all.”
“It was important to the Board that the new branding truly represent what AEHADA is all about—a collaborative approach to solving healthcare problems,” said Jason Ortiz, AEHADA Board Member & VP of Health Innovation, Safe Health Systems. “Not only do we want members of AEHADA to work together to bring positive change to healthcare, but we also want all the A-groups to cooperate to the mutual benefit of patients. The Association for Healthcare Information Security (AEHIS) and The Association for Healthcare Information Technology (AEHIT) also have vital roles to play in securing healthcare data and developing innovative technology that improves patient care.”
To learn more about AEHADA’s mission, vision, and its new direction, visit aehada.org.
About AEHADA
AEHADA is an education and networking community designed to support and promote the professional needs of healthcare’s senior IT application leaders. AEHADA was formed by CHIME members and their direct reports to help support the next level of healthcare leaders. CHIME is the premier professional membership organization for chief information officers (CIOs) and other senior healthcare IT leaders. CHIME leadership heeded a message of concern from members that there was a distinct lack of education and resources geared towards healthcare applications executives; AEHADA was designed to address that unmet need in the industry.
About CHIME
The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs) and other senior healthcare IT leaders. With more than 5,000 members in 56 countries plus two U.S. territories and over 150 healthcare IT business partners and professional services firms, CHIME and its three associations provide a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate, exchange best practices, address professional development needs and advocate the effective use of information management to improve the health and care in the communities they serve. For more information, please visit chimecentral.org.
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Contact
Calli Dretke
Vice President & Chief Digital and Marketing Officer
CHIME
734.412.6255
[email protected]Posted 5.9.2023 -
FDB Vela™ Leader to Share Vision for Vastly Reducing Fill Times for Specialty Drug ePrescribing at NCPDP Annual Conference
FDB Navigo™ leader will also speak on innovating the DUR experience to reduce pharmacist burden and enhance clinical quality and safety for patients.
SOUTH SAN FRANCISCO, May 4, 2023 – FDB (First Databank, Inc.), the leading provider of drug knowledge that helps healthcare professionals make precise decisions, announced today that Lathe Bigler, vice president of clinical network services for FDB Vela™, will share insights at the NCPDP 2023 Annual Technology & Business Conference on how prescribers can quickly and simply electronically prescribe specialty medications based on new standards, processes, and tools to reduce fill time from weeks to hours (in many cases) and give patients greater access to care.
FDB Vela is a new cloud-native electronic prescribing network that enables the seamless flow of critical medication prescription information, benefits verification, and clinical decision support between prescribers, payers, pharmacies, and hubs. Recently celebrating its first anniversary, FDB Vela empowers innovation, reduces barriers to participation, and increases the cost-effectiveness of electronic prescribing.
The theme of the NCPDP 2023 Annual Technology & Business Conference, “The Great Race to Close Gaps in Care,” aligns with Bigler’s presentation, which focuses on advances made over the last year in specialty drug ePrescribing that could help eliminate paper-based processes and associated delays that contribute to patients waiting much longer for specialty drugs than non-specialty medications. These advances help close gaps in care in the specialty medication process while improving prescriber efficiency, increasing patient adherence, and reducing frustration for all involved.
“Today, most prescribers must still manually fax enrollment forms to specialty prescription hubs and pharmacies, which can lead to patients waiting as long as 24 days for needed medications—if it gets completed at all,” said Bigler. “That is bad for prescribers, pharmacists, and most importantly, patients. I look forward to sharing with NCPDP attendees valuable information on new standards and other changes that will hopefully turn the highly manual process into a rarity instead of the norm.”
Bigler continued, “The hurdles involved in the current state of specialty drug prescribing cause widespread dissatisfaction among stakeholders. The vast majority – 84% — of providers surveyed have experienced difficulty in prescribing complex medications, while similarly, 82% of patients report challenges accessing prescribed drugs.”
Fortunately, NCPDP and HL7 data and transmission standardization changes in recent years concerning ePrescribing enrollment and electronic prior authorizations are designed to help automate the process, significantly decrease prescribing paperwork, and shorten the time to drug fulfillment.
Participation in the FDB Vela network offers prescribers and pharmacies opportunities to take advantage of the efficiencies enabled by the new standards, as well as simplified access to enrollment and benefits eligibility information that previously required faxes and phone calls. Likewise, patients can receive drugs in as soon as a couple of days instead of several weeks, improving the likelihood of patient adherence to therapies and optimal outcomes.
Bigler’s presentation, “Using New Standards, Processes, and Tools to Make Specialty ePrescribing Less ‘Special’” will be Tuesday, May 9, 2023, from 2:30 to 3:00 p.m. on the main stage at the Westin Kierland Resort & Spa in Scottsdale, Ariz.
Pharmacists and Pharmacy Technicians can earn Continuing Pharmacy Education (CPE) hours from the Accreditation Council for Pharmacy Education (ACPE) for this course. View the complete CPE details for NCPDP’s 2023 Annual Technology & Business Conference.
FDB Navigo’s Patel Speaks on Innovating the DUR Experience to Reduce Pharmacist Cognitive Burden and Enhance Clinical Quality and Safety for Patients
Also speaking at the NCPDP 2023 Annual Technology & Business Conference will be Chirag Patel, PharmD, MBA, senior product manager for FDB. Patel will present how innovation to improve the drug utilization review (DUR) experience not only alleviates pharmacist cognitive burden but also enables retail pharmacists to take on a more prominent role in caring for their patients.
Working with a major retail pharmacy chain, FDB recently launched FDB Navigo™, a cloud-based solution that introduces a smarter, holistic approach to clinical guidance for medication safety risks. Patel will share how FDB Navigo is reducing the number of medication safety alerts pharmacists must respond to by delivering consolidated, patient-centered, and risk-based notifications at the right time in the pharmacist’s workflow.
Navigo’s notifications are made more readily actionable for pharmacists by including relevant information, recommended next steps, and talking points pharmacists can use when communicating with prescribers and patients. Fewer prioritized and actionable alerts reduce cognitive burden, mitigate patient risk, and elevate patient care while enhancing the pharmacist experience and saving them time.
“Pharmacies today want to provide more services to patients, but they must also ensure that medication safety remains a top priority,” said Patel. “FDB is revolutionizing the DUR process by focusing medication safety alerts on the most significant risks to the patient and equipping pharmacists with the tools and resources they need to help address those risks. This empowers pharmacists by enabling more informed clinical decision making while elevating clinical quality and safety outcomes for patients.
Patel’s presentation, “The Future of Pharmacy DUR: Innovating to Improve Patient Outcomes and Pharmacist Well-Being,” will be Tuesday, May 9, 2023, from 4:00 to 4:20 p.m. in the Innovation Theater in the Exhibit Hall at the Westin Kierland Resort & Spa in Scottsdale, Ariz.
About FDB
FDB (First Databank) creates and delivers the world’s most powerful drug knowledge that ignites, inspires, and illuminates critical medication decisions. We collaborate with our partners to help improve patient safety, operational efficiency, and health outcomes. Our drug databases drive healthcare information systems that serve the majority of hospitals, physician practices, pharmacies, payers, and all other areas of healthcare and are used by millions of clinicians, business associates, and patients every day. Please visit us at https://www.fdbhealth.com/, or follow us on Twitter, LinkedIn, and YouTube.About Hearst Health
The mission of Hearst Health is to help guide the most important care moments by delivering vital information into the hands of everyone who touches a person’s health journey. Care guidance from Hearst Health reaches the majority of people in the U.S. The Hearst Health network includes FDB (First Databank), Zynx Health, MCG, Homecare Homebase, and MHK. Hearst also holds a minority interest in the precision medicine and oncology analytics company M2Gen. Follow Hearst Health on Twitter @HearstHealth or LinkedIn @Hearst-Health.Contact:
Tara Stultz
Amendola Communications for FDB
M: 440-225-9595
[email protected]Posted 5.4.2023