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Healthtech Leader 3.0: Uniting Digital Health Tech Leaders to Break Down Silos
Healthtech Leader 3.0: Uniting Digital Health Tech Leaders to Break Down Silos
Ann Arbor, MI, August 28, 2023—Healthtech Leader 3.0, a pivotal event at the forefront of digital health innovation, is set to unite digital health tech leaders in a collective effort to tackle the formidable challenges currently facing healthcare providers. The event, hosted by Cleveland Clinic on September 27-29, aims to unite digital health leaders specializing in applications, data and analytics, security, and technology to drive transformation.
“Healthtech Leader 3.0 was organized to harness the collective expertise and diverse perspectives of digital health tech leaders by creating an environment that inspires collaborative breakthroughs and transformative progress,” said Russ Branzell, President and Chief Executive Officer of CHIME (The College of Health Information Executives). He continued, “By dismantling silos through cross-functional collaboration, we are paving the way to help provider organizations move digital transformation forward. That’s why CHIME, AEHADA (The Association for Executives in Healthcare Applications, Data & Analytics), AEHIS (The Association for Executives in Healthcare Information Security), and AEHIT (The Association for Executives in Healthcare Information Technology), joined forces to launch this unparalleled new event to spark the unity this industry so desperately needs to successfully advance health and care.”
An Open, Industry-Wide Invitation to Digital Health Tech Leaders
Demonstrating its commitment to fostering unity and collaborative progress, Healthtech Leader 3.0 has made registration open to digital health leaders across the industry. Through event registration, attendees will receive a complementary 1-year membership to the professional organization they are eligible to join: AEHIS, AEHIT, or AEHADA. This offer ensures that any eligible digital health leader seeking solutions for their organization’s challenges has the opportunity to join their peers from other organizations to enhance and benefit from the discussions, education, and valuable exchange of knowledge and insights shared at Healthtech Leader 3.0.
“Our objective is to reshape the healthcare landscape by harnessing the collective insights and efforts of digital health leaders at the forefront of the IT disciplines critical to enabling the continuum of care,” stated David Finn. “The inclusive ethos of Healthtech Leader 3.0 mirrors our commitment to creating a platform where digital health leaders of diverse backgrounds can collectively steer transformative change.”
A Call for Unity in Digital Health: Bridging the Technical Divide
Amid escalating challenges posed by growing cybersecurity threats, evolving care models, staffing shortages, and budget constraints, the call for a unified approach to confronting today’s complex issues is long overdue for an industry urgently seeking real solutions.
“Healthcare is fragmented. The only way we’re going to see true digital transformation is to bring together applications, data and analytics, security, and infrastructure leaders,” emphasized David Finn, CHIME Vice President of AEHADA, AEHIS, and AEHIT. Mr. Finn added, “Healthtech Leader 3.0 provides that very platform. At the core of our vision is a holistic approach that integrates every facet of digital healthcare solutions to address all angles of the complex challenges providers today face. We organized this event to offer the best and brightest minds in digital health technology an arena to collaborate in person on addressing their organization’s specific issues and bring back actionable solutions that we believe are the key to ultimately enhancing patient outcomes, reducing costs, and elevating the patient experience.”
When seeking an ideal venue, the leaders of all participating organizations recognized the need for an environment that echoed their commitment to progress. The choice was unanimous—Cleveland Clinic—a national and global healthcare leader renowned for its pioneering approach to digital health technology. Cleveland Clinic agreed to not only host the event but also collaborate with CHIME, AEHADA, AEHIS, and AEHIT to develop and deliver the event programming, even volunteering members of its team to serve as session speakers alongside the event’s lineup of preeminent industry speakers.
“Cleveland Clinic’s decision to host Healthtech Leader 3.0 is rooted in our dedication to catalyzing meaningful change,” stated Kevin Duemling, Senior Director of Cybersecurity Technology Protection at the Cleveland Clinic. “We [Cleveland Clinic] see this as an opportunity to contribute to these transformative conversations, driven by our shared core values of patient care, research, and education.”
Empowering Real-Life Solutions: Collaboration Complemented by Actionable, Problem-Solving
Healthtech Leader 3.0 was designed to address the challenges and imperatives on the minds of digital applications, data & analytics, informatics, security, and technology digital health leaders. The event programming features expert-led mainstage and break-out presentations covering pressing topics such as Artificial Intelligence/Machine Learning, building collaborative teams, security threats, breaking down silos and other issues.
Role-specific programming will include the following highlights:
- Security: Set against the backdrop of mounting cyber threats and shifting regulations, Healthtech Leader 3.0 emerges as a wellspring of security insights. Attendees and event hosts in this area will include Chief Information Security Advisors (CISOs), Security Directors/Managers of Security, Clinical Engineers, Privacy Specialists, and more. Sessions will delve into cybersecurity governance within the digital health landscape and explore the dynamics of security within the rapidly evolving digital health ecosystem.
- Applications, Data, and Analytics: With an industry-wide shift towards digital healthcare and the increasing significance of data-driven insights in healthcare decision-making, clinicians, informaticians, and application leaders must all explore how to effectively converge their technologies with data and patient care. Sessions will dive into these professionals’ top data challenges, including fragmentation, visualization, documentation, and analysis. Attendees and event hosts will include Chief Application Officers, Health Data Scientists, Directors/Managers of Clinical Informatics, Directors and Managers of Analytics/Enterprise Intelligence, Application Support, and more.
- Technology: As technology rapidly evolves within today’s complex digital healthcare landscape, Chief Technology Officers (CTOs) must play a pivotal role in driving innovation, ensuring data security, and optimizing technology infrastructure to remain relevant and competitive. Attendees will learn best practices for implementing and optimizing technology at scale to drive clinician adoption, an essential step to achieving enormous strides in modernization. Attendees and event hosts in this area will include CTOs, Network/Data Center Experts, Cloud Specialists, Directors/Managers of Infrastructure, and more.
As registrations surge and available seats become limited, the Healthtech Leader 3.0 event organizers are strongly urging interested digital health tech leaders to promptly register themselves, their direct reports, and their organization’s CIOs, to secure their spots as soon as possible.
To register for Healthtech Leader 3.0 and learn more about the event, visit the event website.
About CHIME
The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs) and other senior healthcare IT leaders. With more than 5,000 members in 56 countries plus two U.S. territories and over 150 healthcare IT business partners and professional services firms, CHIME and its three associations provide a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate, exchange best practices, address professional development needs and advocate the effective use of information management to improve the health and care in the communities they serve. For more information, please visit chimecentral.org.
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Contact
Calli Dretke
Vice President & Chief Digital and Marketing Officer
CHIME
734.412.6255
[email protected]Posted 8.28.2023 -
Seal Shield Joins Leapfrog Partners Advisory Committee to Enhance Patient Safety in Healthcare
Seal Shield’s commitment to patient safety and innovative solutions aligns seamlessly with Leapfrog’s mission, making the strategic collaboration a momentous leap forward in healthcare excellence.
ORLANDO, Florida, (August 22, 2023) /PRNewswire/ — Seal Shield LLC, a leading healthcare technology company specializing in infection control solutions, is pleased to announce its partnership with Leapfrog Group, a national nonprofit organization dedicated to driving advancements in the quality and safety of American healthcare. Seal Shield’s commitment to patient safety and innovative solutions aligns seamlessly with Leapfrog’s mission, making the strategic collaboration a momentous leap forward in healthcare excellence.
Leapfrog Group’s flagship initiatives, the Leapfrog Hospital Survey and the Leapfrog Hospital Safety Grade, collect and transparently report hospital performance, empowering patients and healthcare purchasers with valuable information for informed decision-making. By assigning letter grades to hospitals based on their patient safety records, Leapfrog aims to protect consumers from errors, injuries, accidents, and infections.
Seal Shield, known for its pioneering work in infection control technology, will bring its expertise to the table to address the pressing need for reducing hospital-acquired infections. The cornerstone of this collaboration is the shared vision to enhance patient outcomes and decrease the spread of dangerous pathogens within healthcare settings.
A key figure driving this partnership is Dr. Norman Horn, Lead Chemical Engineer at Seal Shield. Dr. Horn’s extensive background in Chemical Engineering and expertise in UV-C Technology and infection control make him an esteemed authority in the field. His innovative contributions have earned him recognition through multiple awards and published works in peer-reviewed journals across different domains.
In the pursuit of enhancing patient safety, Dr. Horn, along with Seal Shield’s CEO, Brad Whitchurch, will actively participate in the Work Group on the Environment of Care in Hospitals and Ambulatory Surgery Centers. This group’s focus is on evaluating the risk of harm from biocontamination on various surfaces, including hard and soft surfaces, air, and water/hard surface interfaces. The group will collaborate to develop a recommended framework for managing the environment of care in hospitals and ASCs.
Furthermore, Seal Shield will be attending the highly anticipated Leapfrog Annual Conference in Washington, DC, in December. The conference will center around current topics, issues, and trends in healthcare purchasing, benefits, and healthcare safety, quality, and value.
“Seal Shield is dedicated to pioneering groundbreaking solutions that revolutionize patient safety in healthcare,” said CEO Brad Whitchurch. “Our partnership with Leapfrog is a remarkable step towards creating a healthier and safer environment for patients, practitioners, and the entire healthcare community.”
Seal Shield’s commitment to patient safety is further underscored by their ongoing innovation and collaboration in infection control technology. Recently, the company enhanced its product portfolio with the acquisition of Clean Slate UV, a leader in UV-C technology which allows healthcare practitioners to disinfect hard-to-clean devices.
To learn more about Seal Shield’s infection control technology and their partnership with Leapfrog, please visit https://sealshield.com/
About Seal Shield:
Seal Shield is the world leader in innovation, development, and manufacturing of industrial-grade solutions, including waterproof keyboards and mice, UV resistant multilayer screen protectors, advanced polymer materials, and UV-C Sanitization Systems for portable devices & equipment. For more information, visit www.sealshield.com.
For media inquiries, please contact:
Alyssa Jappy, Seal Shield Business Manager: 904.800.7312 [email protected]
SOURCE Seal Shield LLC
Posted 8.25.2023 -
symplr’s Dee Donatelli Recognized with the George R. Gossett Leadership Award by the Association for Health Care Resource & Materials Management
Award highlights Donatelli’s significant impact and advancements to the healthcare supply chain field
HOUSTON, Aug. 9, 2023 /PRNewswire-PRWeb/ — symplr®, a leading enterprise healthcare operations software provider, announced that Dee Donatelli, RN, BSN, MBA, senior director of symplr Spend, was recognized with the George R. Gossett Leadership Award by the Association for Health Care Resource & Materials Management (AHRMM) during the opening ceremony of this week’s AHRMM Annual Conference & Exhibition. This award, the association’s highest honor bestowed on an individual, was created in memory of George R. Gossett, an early president of AHRMM. This award highlights Donatelli’s 40+years of experience and continued contributions and commitment to advancing healthcare supply chain excellence and patient care.
“I am honored to receive the George R. Gossett Leadership Award,” said Donatelli. “As a registered nurse, it has always been my goal to provide patients with the best possible care. During my career I’ve advised some of the largest health systems in the U.S. to ensure they have a clinically integrated supply chain to minimize costs while improving patient outcomes.”
This achievement marks Donatelli’s third prestigious award in the field of supply chain management in the last several years. In 2022, she received the Lifetime Achievement Award from the Association of Healthcare Value Analysis Professionals (AHVAP) where she previously served as president. She also served on the Bellwether Board and in 2015 was inducted into its Hall of Fame for Healthcare Supply Chain Leadership.
Donatelli has served on numerous AHRMM committees, as well as the AHRMM Board for two terms, the second as Chair. In addition to these accolades, she is a member of the Editorial Advisory Board at Healthcare Purchasing News, a publication dedicated to healthcare supply chain management, to which she contributes numerous articles on the topic of supply chain value analysis.
“It’s an honor to work with Dee and see the powerful positive impact she has on value analysis professionals and the industry. Our team is inspired by her deep expertise and commitment to helping healthcare organizations improve spend management and overcome healthcare supply chain issues,” said BJ Schaknowski, CEO of symplr.
Donatelli has advised the country’s leading healthcare organizations on cost reduction and established hundreds of value analysis committees nationwide. She recently brought together experts from Cedars-Sinai, RWJBarnabas, and Health First during Value Analysis Week to discuss changing roles, industry trends and advancements in this discipline. To learn more, read, “Celebrating Value Analysis Week with Experts from Cedars-Sinai, RWJBarnabas, and Health First.”
About symplr
symplr is a leader in enterprise healthcare operations software and services. For more than 30 years and with solutions in 9 of 10 U.S. hospitals, symplr has been committed to improving healthcare operations through its cloud-based solutions, driving better operations for better outcomes. Our provider data management, workforce management, and healthcare governance, risk management, and compliance (GRC) solutions improve the efficiency and efficacy of healthcare operations, enable caregivers to quickly handle administrative tasks so they have more time to do what they do best: provide high-quality patient care. Learn how at http://www.symplr.com.Media Contact
Madeleine Smith, Matter Health, 252-814-6671, symplr@matternow.com
SOURCE symplr
Posted 8.25.2023 -
Talkdesk and Epic enter new collaboration with the launch of Epic’s Pals program
Industry-leader in electronic health record (EHR) software deepens collaboration with Talkdesk
to co-innovate on integrated patient experience solutions.
SAN FRANCISCO–Aug 21, 2023–Talkdesk®, Inc., a global AI-powered cloud contact center
leader for enterprises of all sizes, today announced that it has joined Epic’s new Pals program.Participation in the program means that Talkdesk will further strengthen and expand the
integration of its award-winning Talkdesk Healthcare Experience Cloud™ platform with Epic’s
industry-leading electronic health record (EHR) software.Talkdesk is the first CCaaS vendor to be announced as a member of the Pals program, which
helps customers select vendors that use validated integrations with Epic’s software.
“The hospitals, independent practices and other companies we support are continuously looking
to improve the patient experience. The right technology plays a critical role in providers’ ability to
achieve efficient and personalized patient interactions,” said Sam Seering, Product Manager of
Cheers, Epic’s customer relationship management platform. “Additionally, patients will have
improved self-service opportunities and contact center leaders will have enhanced analytics by
combining Epic and Talkdesk data in new ways.”This new program facilitates closer collaboration on technology access, go-to-market support,
and technical support between Epic and Talkdesk. The two companies will co-innovate to offer
mutual customers more deeply connected patient experience solutions than previously possible,
including advanced voice and digital contact center capabilities from Talkdesk integrated directly
with current and future features of Epic’s Cheers CRM suite.“We have an obligation to create an experience for our consumers that is as frictionless and
connected as humanly possible. Close alignment between strategic technology partners is
essential to creating the digital and AI-powered journeys they expect,” said Jeffrey Sturman,
SVP and Chief Digital Officer at Memorial Healthcare System. “The deeper relationship between
Talkdesk and Epic will help us reach our goals faster, and continue to innovate on behalf of the
community we serve.”Talkdesk first announced a direct integration with Epic in 2021, becoming the first Contact
Center as a Service (CCaaS) vendor in Epic’s previous App Orchard marketplace, and has led
the industry in developing and deploying healthcare-specific solutions. Talkdesk Healthcare
Experience Cloud is an AI-powered center platform purpose-built to help healthcare providers
deliver modern patient experiences. Healthcare providers leverage a turnkey Epic integration
within Healthcare Experience Cloud to improve patient access, revenue cycle management, and
patient services in thousands of patient interactions every day.“Contact centers are responsible for important touch points between patients, members or
caregivers and healthcare businesses. Generative AI is changing the game, creating
tremendous potential to transform the patient experience but that can only happen if we are
closely synchronizing the patient journey across communication platforms and the EHR,” said
Patty Hayward, GM of Healthcare at Talkdesk. “Together Talkdesk and Epic will continue to
empower healthcare providers to deliver the personalization and convenience that patients and
families expect and deserve.”Interoperability and direct integrations in patient communications is critical for delivering
personalized and connected experiences for patients. A Talkdesk Research™ study in
collaboration with the College of Health Information Management Executives (CHIME) found
that 67% of healthcare IT leaders viewed consistency and connectedness in the patient
experience as a high or essential priority for their organization.
Learn more about Talkdesk offerings for healthcare and plans for shared innovation by visiting
us at Booth #104 in the Voyager Hall at Epic UGM 2023, August 21-23 in Verona WI.Additional Resources:
● Read the announcements on the appointment of Graham Smith to Board of Directors
and William Welch as President and Chief Operating Officer
● Download the datasheet for the Epic-integrated Healthcare Experience Cloud
● Register for our September 13 webinar with Epic customer Memorial Healthcare System
on The Power of AI in Healthcare Contact Center
● See Talkdesk in the #8 spot on the Forbes Cloud 100 and other recent awards and
recognition
● Explore Talkdesk Healthcare Experience Cloud
Social Networks:
● Talkdesk Community: https://www.talkdesk.com/customer-community
● Blog: https://www.talkdesk.com/blog/
● Twitter: https://twitter.com/Talkdesk
● LinkedIn: https://www.linkedin.com/company/talkdesk/About Talkdesk
Talkdesk® is a global AI-powered cloud contact center leader for enterprises of all sizes.
Talkdesk CX Cloud and Industry Experience Clouds help enterprises deliver modern customer
service their way. Our trusted, flexible, and innovative contact center platform leverages AI and
automation to drive exceptional outcomes for their customers and improve the bottom line.
Serving enterprise customers in over 100 countries, we partner with our customers to deliver
continuous innovation and breakthrough results. Our unwavering commitment to doing what we
say we will do and our investment in the highest levels of security and reliability for our products
make us second to none in the industry. Improve customer experiences, increase efficiency, and
grow revenue with Talkdesk, a cloud contact center platform built for your industry. Learn more
and take a self-guided demo at www.talkdesk.com.
Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are
trademarks™ or registered® trademarks of their respective holders. Use of them does not imply
any affiliation with or endorsement by them.Epic and Cheers™ are trademarks of Epic Systems Corporation.
Media Contact:
Christie Blake
[email protected]Posted 8.24.2023 -
SVP Joins the CHIME Foundation as Leader in Advancing the Digital Transformation of Healthcare Sector
Greenwich, CT (August 17, 2023) – Strategic Venue Partners (SVP), a leading provider of bespoke, cutting-edge wireless connectivity solutions, is pleased to announce that it has become a member of the College of Healthcare Information Management Executives Foundation (CHIME Foundation), an affiliate of College of Healthcare Information Management Executives (CHIME). As a CHIME Foundation member firm, SVP will play a vital role in CHIME’s continuing education efforts and have opportunities to interact with leading healthcare executives and thought leaders.Since its inception, SVP has been actively helping healthcare leaders improve patient outcomes and experiences by providing them with the building blocks of digital transformation: tailored, modern, and future-proofed wireless infrastructure solutions. Becoming a member of the CHIME Foundation is a natural move for SVP since CHIME, founded on the principles of knowledge, innovation and collaboration, has been at the forefront of healthcare IT advancements for over three decades.
CHIME’s vision of “exceptional leaders transforming health and care” aligns perfectly with SVP’s mission to ignite newfound technological futures for the healthcare sector with innovative wireless infrastructure solutions. Commonly, healthcare organizations that take on the challenge of upgrading their wireless connectivity encounter insurmountable barriers including: high capital expenditures; difficulties in guaranteeing carrier presence on-site; various logistical challenges working with different stakeholders; and rapidly-evolving technology that can become out-of-date very quickly after purchase.
Backed by a team of industry veterans, SVP has been thoughtfully supporting healthcare organizations in today’s ever-evolving digital environment by solving each of these challenges through a unique business model that provides certainty, simplicity, transparency and aligns the interests of all stakeholders. To deliver bespoke wireless infrastructure solutions, the company collaboratively works with healthcare leaders as well as carriers to bridge the gap in a way that benefits everyone. By joining the CHIME Foundation, SVP is now in a better position to create a positive impact for an even greater number of healthcare organizations across the globe.
“At SVP, we recognize the critical role that wireless connectivity plays in catalyzing the healthcare IT advancements that will make a positive impact on patient care,” says Justin Marron, CEO of SVP. “We’re thrilled to join the CHIME Foundation because it is one of the most premier, trusted organizations within healthcare. This new alliance will help us better contribute our expertise in wireless connectivity to help industry leaders ignite a new era for healthcare IT in a way that benefits everyone.”
CHIME is an executive organization dedicated to serving chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), and other senior healthcare IT leaders. With a global presence, boasting over 2,800 members across 51 countries, and an extensive network of over 150 healthcare IT business partners and professional services firms, CHIME provides a highly interactive, trusted environment for senior professionals and industry leaders to collaborate, exchange best practices, address professional development needs, and advocate for the effective use of information management to enhance health and healthcare in the communities they serve.
SVP is honored to be a part of this exceptional journey with CHIME Foundation, working to improve the healthcare industry with cutting-edge wireless connectivity solutions.
Stay tuned for updates as we embark on this transformative collaboration with CHIME Foundation and contact us today to learn more about how SVP can help revolutionize your patient healthcare experience.About SVP
Strategic Venue Partners (SVP) is the leading provider of in-building wireless connectivity-as-a-service. SVP is transforming wireless connectivity by partnering directly with venues to develop, install, own and operate customized in-building wireless systems, like Distributed Antenna Systems, Wi-Fi, Public Safety Systems, Fiber, Internet Protocol Television, Real Time Location Services and Citizens Broadband Radio Service CBRS (OnGo®) private LTE. SVP’s unique long-term approach to developing critical infrastructure removes the connectivity burden from enterprise businesses through meeting existing needs while also planning for future infrastructure changes and developments. Learn more about how SVP is transforming wireless connectivity at www.strategicvenue.com.Posted 8.22.2023 -
Care New England Taps Kyndryl to Help Improve Patient Care
Together, Kyndryl and AWS will support Care New England as it continues to scale and grow its high-quality clinical capabilities.
NEW YORK, NY (August 15, 2023) — Kyndryl (NYSE: KD), the world’s largest IT infrastructure services provider, and Care New England, a nonprofit healthcare system in Rhode Island, today announced a collaboration to help enable growth across the health system, by consolidating multiple electronic medical record (EMR) systems to one end-to-end system with Epic (a leading provider of EMRs). Kyndryl will lead the healthcare system’s transition to one single instance of Epic. The goal of this program is to improve productivity and enable more coordinated and efficient patient care.
“Last year, we pledged to stay independent as part of our broader goal to remain Rhode Island’s place for foundational and specialty care with hospitals such as Women & Infants, Kent and Butler,” said Michael Wagner, MD, President and Chief Executive Officer, Care New England. “Improving our technical posture is a key step to bringing us to a place of growth, and Kyndryl is the perfect partner to work with us on this journey.”
As part of this collaboration, Care New England will transition its IT and applications environment to Kyndryl – freeing up valuable time for its staff to focus on providing the highest quality patient care. Care New England will also leverage Kyndryl’s strategic partnership with Amazon Web Services (AWS) to migrate critical workloads, including its EMR system, onto the AWS cloud.
This migration will reduce operational costs, while also providing Care New England with access to new cloud-enabled technologies like automation that help strengthen the health system’s data security posture and support adherence to regulatory compliance requirements.
These enhancements will transform how Care New England manages and harnesses its clinical and operational data to better inform clinicians and the health system’s leadership. The consolidation effort and cloud migration will also help drive an expansion in service capabilities across the healthcare system. As a result, patients will find it easier to access care and providers can better collaborate with other healthcare networks.
“Our teams have a deep understanding of Care New England’s biggest challenges and what’s required to overcome them,” said Amy Salcido, President, Kyndryl US. “Because at the end of the day, the goal isn’t to solve a technical issue. We’re striving to transform how healthcare is delivered, and IT is the enabler to get there.”
“At AWS, we are committed to helping healthcare organizations innovate and incorporate technology that will reduce administrative burdens and improve the caregiver and patient experience,” said Allyson Fryhoff, Managing Director, Nonprofits and Nonprofit Healthcare, AWS. “We’re thrilled to join forces with Kyndryl in supporting Care New England throughout their digital transformation journey.”
Importantly, many Care New England employees will join Kyndryl’s team and continue to provide technical services to Care New England. While Care New England is a leader in healthcare quality and health services, this move allows the healthcare system to focus on patient care and its academic mission, while also providing IT team members a vehicle to advance in their careers in a way that was not previously available within a healthcare system.
Kyndryl will also help Care New England redirect resources into higher yield investments by removing legacy systems, redundant applications and technical debt — all of which can hinder future growth and the deployment of new service capabilities.
Care New England will join the 500 global customers currently operational on Kyndryl Bridge and will leverage the expertise of Kyndryl Consult, Kyndryl Vital and Kyndryl’s Clinical Experience Team to identify new ways to improve the patient and caregiver experience.
About Kyndryl
Kyndryl (NYSE: KD) is the world’s largest IT infrastructure services provider, serving thousands of enterprise customers in more than 60 countries. The company designs, builds, manages and modernizes the complex, mission-critical information systems that the world depends on every day.Contact
For more information, visit www.kyndryl.com.Posted 8.15.2023 -
Survey Finds 90 percent of Healthcare Organizations Adopting Digital Health, Despite Financial Pressures
While financial pressures were the leading barrier to adoption cited by nearly half, most stated they have implemented digital health
SEATTLE—August 7, 2023—Xealth, the leader in enabling digital health at scale, today announced recent survey findings that examine the digital health experiences and attitudes of healthcare executives. The online survey of College of Healthcare Information Management Executives (CHIME) members was conducted between May 15 and June 20, 2023.
According to the survey[1], most (90.5%) executive respondents have adopted digital health even though nearly half (47.6%) cited financial pressures and staff resource constraints (19.1%) as barriers to adoption. Also, the vast majority (81%) have integrated digital health applications into their EHR workflow and about 1 in 5 (19.1%) stated they had achieved advanced EHR integration of digital health applications with defined goals and metrics.
Additional key findings include:
- 81% define digital health as downloadable apps and programs with a connected device, followed closely by patient education, pdfs and videos (not clinical references) (71.4%).
- Two thirds (66.7%) named remote patient monitoring (RPM) and downloadable apps and programs (no connected devices) as digital health.
- More than 3 in 4 (76.2%) respondents stated their health systems have experienced increased patient engagement due to increased digital health adoption. Nearly half (47.6%) of respondents noted clinician ease of use due to this increase.
- Respondents are seeing a better bottom line and reduced readmissions (14.3%) from increased digital health adoption.
- More payor or employer funded programs (81%), patient demand (71.4%), improved interoperability & ease of integration (66. 7%), clear CPT codes for digital interventions (42.9%) and more clinical evidence (33.3%) were top motivators in health systems expanding digital health.
- No respondents named C-level support or patient engagement as barriers to adoption.
“In an industry that is notoriously slow to change, digital health has been relatively fast at reaching a tipping point,” said Mike McSherry, CEO and co-founder of Xealth. “This research shows the opportunity with digital health. It is gratifying to see widespread C-level support and health systems beginning to tie bottom line growth and reduced readmissions to digital health. We expect that percentage to grow as digital programs mature and establish best practices.”
Access the accompanying infographic here.
[1] Survey conducted online within the United States by CHIME on behalf of Xealth from May 15-June 20, 2023, among member healthcare executives.
About Xealth
Xealth scales digital health programs, enabling clinicians to integrate, prescribe and monitor digital health tools for patients to drive engagement and utilization. Through the secure Xealth platform, clinicians can find and order the right digital health tools and programs for patients directly from the EHR workflow, send these digital health orders to the patient’s email or patient portal, and then monitor activity. Xealth spun out of Providence in 2017, and investors include Advocate Aurora Enterprises, Atrium Health, Cleveland Clinic, MemorialCare Innovation Fund, Cerner, McKesson Ventures, Novartis, Philips, and ResMed as well as Providence Ventures, UPMC and the Froedtert and Medical College of Wisconsin Health Network.
Posted 8.15.2023 - 81% define digital health as downloadable apps and programs with a connected device, followed closely by patient education, pdfs and videos (not clinical references) (71.4%).
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EvidenceCare Celebrates Ranking No. 436 on the Inc. 5000 List
For the second consecutive year, EvidenceCare was included on the Inc. 5000 list of fastest-growing companies in America ranking No. 436 overall and No. 9 in Tennessee.
NASHVILLE, TN (August 15, 2023) – Inc. revealed today that EvidenceCare – the innovative, EHR-integrated clinical decision support software company – ranks No. 436 on the 2023 Inc. 5000 list of the fastest-growing private companies in America. The prestigious ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—its independent, entrepreneurial businesses.
EvidenceCare secured a spot on the INC 5000 list for the second consecutive year (previously No. 1028) with its consistent, accelerated growth and clinched No. 36 in Health Services, No. 9 in Tennessee, and No. 8 in the Greater Nashville area.
“Being included in the INC 5000 list for the second year in a row is an extraordinary achievement that reflects the dedicated efforts of our entire team,” said Bo Bartholomew, CEO of EvidenceCare. “We are immensely proud to be recognized alongside other forward-thinking companies that are reshaping their industries. This achievement underscores our commitment to empowering better care decisions for clinicians and the patients they serve.”
The Inc. 5000 class of 2023 represents companies that have driven rapid revenue growth while navigating inflationary pressure, the rising costs of capital, and seemingly intractable hiring challenges. Among this year’s top 500 companies, the average median three-year revenue growth rate ticked up to an astonishing 2,238 percent.
In honor of being in the Top 500, EvidenceCare will also be featured in the September issue of Inc. magazine, available on newsstands beginning Tuesday, August 23.
“Running a business has only gotten harder since the end of the pandemic,” says Inc. editor-in-chief Scott Omelianuk. “To make the Inc. 5000—with the fast growth that requires—is truly an accomplishment. Inc. is thrilled to honor the companies that are building our future.”
Methodology:
Companies on the 2023 Inc. 5000 are ranked according to percentage revenue growth from 2019 to 2022. To qualify, companies must have been founded and generating revenue by March 31, 2019. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2022. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2019 is $100,000; the minimum for 2022 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Growth rates used to determine company rankings were calculated to four decimal places.About EvidenceCare:
EvidenceCare is a new type of clinical decision support system (CDSS) with its EHR-integrated and content-agnostic platform that empowers better care decisions by improving clinical workflows. Founded in response to the professional experience of emergency physician Dr. Brian Fengler, the platform provides clinicians with evidence-based insights and measurable outcomes that improve hospital margins. Based in Nashville, Tennessee, EvidenceCare is a 2x honoree of the INC 5000 list of fastest growing companies and one of Nashville Business Journal’s Best Places to Work.Press Inquiries:
Email [email protected].Posted 8.15.2023 -
TeleVox Launches AI-Enabled Omnichannel Conversational Virtual Assistant for Healthcare Providers
Iris™ improves patient access, reduces staff burden, and boosts revenue
| Source: West Technology Group, LLC
CHICAGO, April 17, 2023 (GLOBE NEWSWIRE) — TeleVox, an industry-leading provider of omnichannel digital patient technology, unveiled its latest innovation at the HIMSS Conference (April 17-19). Iris™ is the newest addition to the company’s end-to-end digital patient engagement platform, HouseCalls Pro. Iris is a powerful AI-driven virtual agent accessible via web, voice, and SMS interactions and embedded into HouseCalls Pro patient engagement workflows. Utilizing Microsoft Azure OpenAI Service with its large-scale, generative AI models and other chat technology, Iris provides patients with quick access to information and easy completion of common tasks, improving patient access and self-service. Iris enables call deflection and reduces operational burden and costs for health systems. When necessary, Iris can seamlessly connect patients with a live agent chat for timely and accurate assistance.
Iris sets a new standard for conversational virtual assistants by surpassing current basic chatbots that utilize limited content, require extensive training, and lack an EHR-integrated, omnichannel experience. With its advanced AI capabilities and access to a vast range of published content, Iris can provide immediate responses to a wide range of patient queries, making it the most comprehensive solution available. By integrating voice, web chat, and SMS capabilities into a single omnichannel experience, healthcare providers can offer self-service options to patients for a variety of common activities, reducing the burden on staff and increasing patient acquisition. Iris is highly flexible and can be easily integrated with existing EHRs or deployed as a standalone solution, ensuring a seamless patient engagement experience.
“As a leader in patient engagement technology for over three decades, TeleVox has continuously strived to enhance the patient experience and care through innovation,” said Vik Krishnan, President of TeleVox. “Iris, a new generation of AI-enabled patient-provider communication, marks a significant milestone in the evolution of patient engagement technology and enables health systems to deliver the self-service experience that consumers expect today.”
Iris integrates a full range of communication technologies, including web chat, conversational SMS messaging, and automated telephone responses, providing patients with the flexibility to engage with healthcare providers on their own terms. Unlike other chatbot solutions that can leave patients feeling frustrated by dead-end conversations, Iris will seamlessly connect patients with a live representative should they require further assistance. Moreover, healthcare organizations can easily incorporate their website and other content into the automated system, providing patients with customized and easy-to-understand “FAQ” content in natural language. By leveraging Iris’s advanced AI and chat technologies, patients will receive real-time responses to their questions, reducing response times and increasing patient satisfaction.
“Healthcare providers face immense challenges in managing the patient care journey, from providing high-quality care to increasing visit volumes and revenue streams while simultaneously reducing staff workload,” said Kamal Anand, Chief Product Officer, TeleVox. “Iris, with its use of Azure OpenAI Service and chat technologies, is the solution that healthcare organizations need to meet these challenges.”
“Microsoft’s advancements in AI are grounded in our company’s mission to help every person and organization on the planet to achieve more,” said Brian Willson, Vice President, West & Midwest region, Microsoft. “TeleVox is embracing this mission by improving patient experiences and mitigating staff burnout in healthcare, using Microsoft Azure OpenAI Service to develop innovative solutions that can make a real difference in people’s lives.”
KLAS, a leading analyst in the patient engagement space, provided additional comments on the announcement. “Technology advances through AI and other tools have created opportunity to significantly improve patient engagement,” said Adam Cherrington, Vice President Digital Health at KLAS. “It’s critical that healthcare organizations identify and leverage platforms that significantly enhance the patient experience while addressing serious operational shortfalls.”
About TeleVox
TeleVox is a leading provider of omnichannel digital patient engagement technology. Our solutions are used by more than 10,000 healthcare organizations—from hospitals and health systems to community health centers—to engage, educate, and empower patients throughout their care journey. Our patient engagement platform integrates with the electronic health record (EHR) to support automated, personalized, two-way interactions with patients. And our pharmaceutical team partners with life science companies to develop strategic disease state awareness, education, and vaccination reminders by reaching more patients through customized communication. All of these exchanges are possible via text, virtual assistant, interactive voice response (IVR), email, and postcards. For 30 years, TeleVox has helped preserve care continuity, reduce the operational burden on staff, and drive revenue while making the healthcare communication process easier for everyone. TeleVox is a part of West Technology Group, LLC (formerly Intrado Corporation) controlled by affiliates of certain funds managed by Apollo Global Management, Inc. (NYSE: APO).Learn more at www.televox.com.
Contacts:
John O’Hara
Mower
(315) 409-9879Donald Thompson
TeleVox
(315) 720-3304Posted 8.14.2023 -
Ontario Hospitals leverage Novari-MEDITECH integration to improve workflows
August 2, 2023 | The Novari-MEDITECH integration has improved efficiencies and effectiveness of workflows for wait list management, care coordination, and referral management capabilities.
In the wake of the COVID-19 pandemic and recent health human resource challenges, many healthcare organizations struggle to manage workloads and scheduling, including those associated with surgical and medical imaging backlogs. With support from the Ontario Ministry of Health and Ontario Health, health regions and hospitals have helped to address these challenges by enhancing the integration of their MEDITECH EHR with Novari Health’s technologies.
Integrating Novari Health’s technologies with MEDITECH has improved efficiencies and effectiveness of workflows for wait list management, care coordination, and referral management capabilities. These enhancements and capabilities also help ensure that individual patients receive the right care, at the right time, and in the right place.
Queensway Carleton Hospital (QCH) is the most recent site to go live with Novari’s Medical Imaging Requisition management™ technology. QCH and Novari broke new ground with this implementation, as it included both referrals from external community physician offices and internal physician orders. Orders entered by QCH physicians into MEDITECH’s CPOE flow directly into Novari MIRM allowing a single and seamless process for the department. The project involved tight integration with the hospital’s MEDITECH EHR and enhanced integration with the hospital’s PACS system, leveraging the DICOM standard.
“QCH’s reputation as a leader in digital health is well deserved. This project broke new ground with DICOM – PACS integration and integration with MEDITECH to support the hospital’s implementation of computerized physician order entry,” said John Sinclair, CPHIMS-CA, President, Novari Health.
Humber River Health recently implemented Novari’s surgical wait list management and eBooking technology with integration to MEDITECH Expanse. The Novari ATC™ software is being provided as software as a service to HRH and its surgical offices. HRH uses MEDITECH and Novari’s scheduling integration to enable efficient scheduling of surgical patients and coordination between the surgical offices and hospital perioperative staff. The Novari system provides surgeons and their office staff access to an integrated and standardized electronic wait list management system and the ability to electronically coordinate the scheduling of surgeries and procedures with the hospital.
As North America’s first fully digital hospital, Humber River Health has long leveraged technology to provide exceptional patient-centered care and outcomes.
“Humber River Health’s launch of Novari through the central wait list management funding supports our philosophy of digitizing the patient journey for improving access to care while establishing efficiencies for the care team to create a seamless patient record and now better management of our procedural services wait lists,” said Humber River Vice President Jhanvi Solanki. “We are grateful for the support provided to us by Ontario Health and Novari in launching this solution.”
Novari also offers a Cardiac Services Referral Management™ solution that integrates with MEDITECH. This technology provides customized workflows as well as real-time data on the volume of referrals and bottlenecks in the system. Thunder Bay Regional Health Sciences Centre and Southlake Regional Health Centre are currently using this solution to support their cardiovascular programs.
“Southlake’s Regional Cardiac Program is a leader in innovation and embraces both clinical and administrative technologies to help us provide the best possible care to our patients,” said Southlake Regional Director Liz Lalingo. “Novari Health’s software helps our staff, nurses, and physicians streamline the referral process, and ensures we have the information we need to best support our patients.”
MEDITECH Director Patricia Pacewicz says that because MEDITECH’s EHR integrates with other technologies, customers can easily access solutions such as Novari’s, to extend their current capabilities.
“We encourage our customers to leverage the full potential of their EHRs, by integrating with complementary technologies from our partner vendors,” she said. “Novari Health’s solutions are great examples of tools that work seamlessly with MEDITECH systems and will help to elevate the care experience for both patients and providers.”
Learn more about how MEDITECH’s Canadian customers leverage their EHR to deliver the highest healthcare quality.
Contacts
Rose McCarthy
Public and Media Relations Manager
MEDITECH
781-774-5229
Posted 8.10.2023 -
CHETU BECOMES FOUNDATION MEMBER OF CHIME
Global Custom Software Company Joins College of Healthcare Information Management Executives (CHIME) to Provide Development Resources
Sunrise, Fla. (August 2, 2023) – Chetu, a leading developer of world-class custom healthcare and business software solutions, today announced it had become a foundation member with CHIME, the College of Healthcare Information Management Executives.
CHIME is the professional organization for Chief Information Officers and other senior healthcare IT leaders. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally, and advocate the effective use of information management to improve healthcare throughout the communities they serve.
“Chetu is looking forward to collaborating with CHIME to help educate its members about implementing and supporting legacy applications, as well as the latest software technologies that are revolutionizing the healthcare industry,” said Deepak Borole, project manager overseeing Chetu’s healthcare software solutions sector. “We plan to provide educational programs and resources to CHIME members.”
In response to the changing medical market, Chetu provides unique healthcare software development solutions, which often use deep learning and Artificial Intelligence, and offers implementation support of legacy applications to improve patient care and cost efficiencies.
Chetu developers work with healthcare companies on:
- AI-Enabled Remote Monitoring
- AI-Powered EHRs
- Natural Language Processing
- Chatbots
- Medical Imaging Analysis
- Machine Learning and Predictive Analytics
Chetu’s healthcare software programmers have developed custom solutions in Telehealth and Telemedicine, Health Information Exchange (HIE), PACS and DICOM Viewer Platforms, Management Systems (LIMS), Pharmacy Management, Electronic Prescription (eRX), Hospital Information Systems (HIS), Practice Management, Revenue Cycle Management (RCM), and HL7 Interface.
“Chetu is excited to join CHIME,” said Atal Bansal, founder and CEO of Chetu. “As a provider of custom software and support for legacy applications, we want CHIME members to look at Chetu as a leading technology and development resource.”
For more information on Chetu or to request a consultation, please visit www.chetu.com/healthcare.php.
About Chetu:
Founded in 2000, Chetu is a global software development solutions and support services provider. Chetu’s specialized technology and industry experts serve startups, SMBs, and Fortune 5000 companies with an unparalleled software delivery model suited to clients’ needs. Chetu’s one-stop-shop model spans the entire software technology spectrum. Headquartered in Sunrise, Florida, Chetu has 13 locations throughout the U.S. and abroad. For more information, visit www.chetu.com.
Media Contact:
[email protected]
954-342-5676Posted 8.10.2023 -
DrFirst Healthcare Innovations Collaborates with MEDITECH to Power E-Prescribing in Canada
Safer and More Efficient: E-Prescribing Comes to Canadian Hospitals with MEDITECH Expanse Electronic Health Record
VANCOUVER, British Columbia (August 9, 2023) DrFirst Healthcare Innovations announced today it is collaborating with MEDITECH to enable electronic prescribing by hospitals using the Expanse EHR in Canada. This integration supports MEDITECH’s plans with Canada Health Infoway to connect with its national e-prescribing service, PrescribeIT®.
E-prescribing has numerous benefits for physicians, pharmacies, and patients, including eliminating the need for faxing or calling-in prescriptions to pharmacies, avoiding transcription errors, reducing the potential for fraud, and saving time for patients who no longer need to drop off a written prescription at the pharmacy. DrFirst Healthcare Innovations is integrated with the MEDITECH Expanse EHR to provide the directory of community pharmacies and to meet the complex technical requirements for secure electronic prescribing through PrescribeIT®.
“E-prescribing is safer for patients and more efficient for prescribers and pharmacists,” said G. Cameron Deemer, CEO of DrFirst Healthcare Innovations. “We have a long history of working with MEDITECH, and we are thrilled to collaborate on this initiative to introduce e-prescribing and accelerate its adoption in Canada to benefit patients, hospitals, and pharmacies.”
In May, MEDITECH announced that Humber River Health in Toronto, ON, will be MEDITECH’s first hospital in Canada to implement PrescribeIT® within the Expanse EHR and is expected to go live with the technology this fall.
“The introduction of e-prescribing in Canada is transformative. This integration with DrFirst Healthcare Innovations will further our collaboration with Canada Health Infoway and PrescribeIT® and ultimately provides safer and more efficient healthcare delivery, as well as greater convenience for patients,” said Robert Molloy, MEDITECH Director, Canadian Market and Product Strategy.
“The partnership between MEDITECH and DrFirst marks a significant step forward in PrescribeIT’s mission to transform how prescriptions are sent and received,” said Jamie Bruce, EVP, PrescribeIT®. “This collaboration will enhance patient care, streamline workflows, and empower healthcare professionals with a seamless and secure prescribing experience.”
DrFirst Healthcare Innovations is a long-time partner of MEDITECH in hospitals throughout the U.S. for e-prescribing and other medication management solutions, including augmented intelligence to increase productivity and streamline the collection of patients’ medication history to better inform prescribing decisions.
About DrFirst Healthcare Innovations
Since 2000, healthcare IT pioneer DrFirst has empowered providers and patients to achieve better health through intelligent medication management and has been active in Canada since 2015 via its wholly-owned subsidiary, DrFirst Healthcare Innovations. We improve healthcare efficiency and effectiveness by enhancing e-prescribing workflows, improving medication history, optimizing clinical data usability, and helping patients start and stay on therapy. In the last few years, DrFirst has won over 25 awards for excellence and innovation, including winning Gold in the prestigious Edison Awards in 2023, recognizing our game-changing use of clinical-grade AI to streamline time-consuming healthcare workflows and prevent medication errors. DrFirst solutions are used by more than 260,000 prescribers, 71,000 pharmacies, 300 EHRs and health information systems, and 2,000 hospitals in the U.S. and Canada.
To learn more, visit DrFirst.ca or DrFirst.com and follow @DrFirst.
Media Contact
Katlyn Nesvold
Amendola Communications for DrFirst Healthcare Innovations
+1 715-559-0046Posted 8.9.2023
