Biggest is not always best when choosing a business intelligence vendor

KLAS highlights the client experience in healthcare for vendor BI/analytics products

OREM, UT – January 8, 2015 – Healthcare providers report that vendor size and capability do not equate to client satisfaction when it comes to business intelligence (BI) and analytics products. These findings, as well as which vendors excel and why, are included in the latest KLAS report on the performance of BI vendors in healthcare. 

“Even though BI has been around for quite some time, providers are feeling an urgency to demonstrate value with the products they have, and they often look for that value in quick wins,” said report author Joe Van De Graaff. “Vendors who are actively involved in helping providers demonstrate tangible outcomes tend to be seen as creating the most value.”

For this report, KLAS interviewed 463 providers to learn about their experiences with their BI solution(s). The report reveals which vendors provide the best client experience and which create the most value for providers. Some of the key vendors reviewed in the report include Dimensional Insight, Health Catalyst, IBM, Information Builders, McKesson, Microsoft, MicroStrategy, Oracle, Qlik, SAP, SAS and Tableau. 

The report, entitled “Healthcare Analytics Performance-The Data Deluge: Who Delivers Value?” published earlier today. It can be accessed via the myKLAS app at http://www.klasresearch.com/lp/downloadklasapp or by visiting KLAS online at www.KLASresearch.com/reports. The report is available to healthcare providers and vendors. Providers receive a significant discount off the standard retail price or can receive a complimentary summary report in exchange for a survey about one of their current suppliers.