Pivot Point Consulting Named 2020 #1 Best in KLAS: Overall IT Services Firm
NASHVILLE, TENN. JANUARY 31, 2020—Healthcare IT consulting leader Pivot Point Consulting, a Vaco Company, announced today it has been named 2020 #1 Best in KLAS: Overall IT Services Firm, marking the 5th year the firm has been recognized by KLAS. 
Pivot Point Consulting has earned previous KLAS recognition including Top Three Best in KLAS for HIT Implementation and Support for four years running (2015/2016, 2017, 2018 and 2019), Highest Rated Vendor in KLAS Implementation Services in the Select Category (2017) and #1 in KLAS for Epic Consulting in the Select Category (2016).
Each year, KLAS publishes the Best in KLAS report ranking healthcare IT software and services vendors across numerous market segments. 2020 Best in KLAS is a recognition of outstanding efforts to help healthcare organizations in their quest to deliver quality patient care. The Best in KLAS designation is awarded only in those software and services market segments that have the broadest operational and clinical impact on healthcare organizations.
“Receiving this industry recognition is incredibly meaningful to our company,” said Rachel Marano, Pivot Point Consulting Managing Partner and Co-Founder. “Earning #1 Best in KLAS has been our goal since founding Pivot Point Consulting in 2011. This achievement recognizes our relentless drive to exceed expectations in providing excellent service, exceptional quality and outstanding value for our clients, partners and employees.”
The Best in KLAS: Overall IT Services Firm ranking is reserved for firms that have at least three separate IT services that meet the minimum “KLAS Konfidence” level in three separate market segments. Ranking #1 on the list, Pivot Point Consulting received above average rankings in all six categories including culture, loyalty, operations, product, relationship and value. View the full report for 2020 Best in KLAS: Overall IT Services Firm rankings.
“Providers and payers demand better performance, usability and interoperability from their vendor partners every year,” said Adam Gale, President of KLAS. “Best in KLAS winners set the standard of excellence in their market segment. Earning a Best in KLAS award should both excite and humble the recipients. It serves as a signal to providers that they should expect only the best from the winning vendors.”
Pivot Point Consulting will be attending the Best in KLAS Awards Ceremony on March 9, 2020 in Orlando, Florida.
About KLAS
KLAS is a data-driven company on a mission to improve the world’s healthcare by enabling provider and payer voices to be heard and counted. Working with thousands of healthcare professionals, KLAS collects insights on software, services and medical equipment to deliver reports, trending data and statistical overviews. KLAS data is accurate, honest and impartial. The research directly reflects the voice of healthcare professionals and acts as a catalyst for improving vendor performance. To learn more about KLAS and the insights we provide, visit KLAS Research.
The company provides strategy and consulting services for providers, payers and life sciences organizations – with 450 employees serving 85+ clients across the United States. Pivot Point Consulting has earned many industry and workplace quality awards including: 2020 #1 Best in KLAS: Overall IT Services Firm, Top Three Best in KLAS for HIT Implementation and Support for four years running (2015/2016, 2017, 2018 and 2019), Highest Rated Vendor in KLAS Implementation Services in the Select Category (2017) and #1 in KLAS for Epic Consulting in the Select Category (2016) and #9 in Modern Healthcare’s Best Places to Work in 2016.
For more information about Pivot Point Consulting, visit Pivot Point Consulting. Follow us on LinkedIn.
Emily Brock
Marketing Specialist
Cell: 205.586.1366