Vail Valley Medical Center Selects Spok Care Connect® to Streamline Care Team Workflows and Elevate Patient Care

“Spok Care Connect was the clear choice to standardize our communications, enhance care team collaboration, and support our mission to deliver superior health services with compassion and exceptional outcomes,” said Darrell Messersmith, CMIO, CIO, and VP of Information Technology at VVMC. “We are excited that we can now work with one vendor to improve multiple workflows across our care teams.”

Spok Care Connect, an enterprise healthcare communications platform, will introduce secure mobile messaging for VVMC care teams. The unified platform replaces several existing methods of communication, automates manual and paper processes for on-call scheduling and code calls, and improves collaboration and care team communication in an outpatient setting.

“With one enterprise healthcare communications platform unifying the hospital and providing real-time access to colleagues, systems, and patient information, Vail Valley Medical Center care teams can focus on providing excellent patient care,” said Hemant Goel, president of Spok, Inc. “We’re looking forward to providing the solutions VVMC caregivers need to make informed decisions, respond quickly, and improve outcomes.”

VVMC will work closely with Spok in the coming months to roll out Spok Care Connect solutions for secure mobile messaging, clinical alerting, emergency notification, physician on-call scheduling, and contact center efficiency. The Spok Care Connect platform features a centralized enterprise directory that will serve as the source of truth throughout VVMC’s various locations, departments, and clinics. Hundreds of VVMC care team members will be able to access the directory and on-call schedules, and they will have the ability to send and receive clinical information securely as they coordinate care via the enterprise Spok Mobile® application on their mobile devices. These messages may be conversations with colleagues, alerts from clinical systems, or emergency notifications that require staff to respond to a critical code or trauma activation.

About Vail Valley Medical Center
Founded in 1965, VVMC has grown into one of the world’s most advanced mountain healthcare systems, providing 24/7 emergency care, Olympic-quality sports medicine, evidence-based research, modern cancer care and extensive cardiology services. An independent, nonprofit medical center, VVMC keeps nearly 900 jobs and resources local, better serving our community and visitors. Providing superior health services with compassion and exceptional outcomes, VVMC offers low infection rates, free community services and top-rated patient satisfaction scores.

About Spok
Spok, Inc., a wholly owned subsidiary of Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Springfield, Va., is proud to be the global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians, support administrative compliance, and provide a better experience for patients. Our customers send over 100 million messages each month through their Spok® solutions. When seconds count, count on Spok. For more information, visit spok.com or follow @spoktweets on Twitter.

Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Mobile are trademarks of Spok, Inc.